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Board Categories- Install &amp; Update

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#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6312 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade) | [Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None  Working fine before Joomla 3.8.9 security update and for years before that.  It will show sub-categories and the category description. But no products are showing.  No other changes other than this 3.8.9 upgrade.  Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise).  I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9.  SEF options don't seem to matter.  Product Listings menu item works fine however, so specific to Category Listings.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 8 years 3 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")       [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi,  We try as much as possible.") 8 years 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=0 "Page:1") - [2](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20 "Page:2") - [3](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40 "Page:3") | Replies:50  Views:43.8k | [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi,  We try as much as possible.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 1 month ago |
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| [](/forum/25-install-update/910791-paiement-paypal-bloque) | [paiement PayPal Bloqué](/forum/25-install-update/910791-paiement-paypal-bloque "-- url of the page with the problem -- :   www.sudkarting.fr  -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8  Bonjour,  Depuis la mise à jour de ce matin en 6.6.0, je n'arrive pas à avoir la fenêtre de saisie de la carte même si je désactive Cookie Hint et Jchoptimize...  Merci")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 3 weeks ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")       [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000364 "Bonjour,  Je suis passé en version 6.7.1 et j’ai eu une commande hier avec un paiement PayPal mais j’ai eu 2 commandes, 1 annulée et ensuite 1 créé puis confirmée…malheureusement j’ai enlevé le mode debogage dans le mode de paiement. J’imagine qu’il est impossible de savoir pourquoi il y a eu cette commande annulée.  Il me semblait avoir lu que maintenant quand le paiement de la commande échouait on restait sur la même commande et on recevait pourquoi elle a échoué.  Est-ce que j’ai mal compris ? Merci ") 23 hours 5 minutes ago     by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")   - [1](/forum/25-install-update/910791-paiement-paypal-bloque?start=0 "Page:1") - [2](/forum/25-install-update/910791-paiement-paypal-bloque?start=20 "Page:2") - [3](/forum/25-install-update/910791-paiement-paypal-bloque?start=40 "Page:3") | Replies:43  Views:828 | [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000364 "Bonjour,  Je suis passé en version 6.7.1 et j’ai eu une commande hier avec un paiement PayPal mais j’ai eu 2 commandes, 1 annulée et ensuite 1 créé puis confirmée…malheureusement j’ai enlevé le mode debogage dans le mode de paiement. J’imagine qu’il est impossible de savoir pourquoi il y a eu cette commande annulée.  Il me semblait avoir lu que maintenant quand le paiement de la commande échouait on restait sur la même commande et on recevait pourquoi elle a échoué.  Est-ce que j’ai mal compris ? Merci ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")      23 hours 5 minutes ago |
| [](/forum/25-install-update/100000062-products-down-after-update) | [Products down after update](/forum/25-install-update/100000062-products-down-after-update "-- url of the page with the problem -- :   nordicdental.dk/dental-shop/oralscanner/alliedstar-oralscannere  -- Browser(s) name and version -- : Chrome 156.0  Products down after update. I need to reinstall my page now. &#91;/font&#93;&#91;/size&#93;&#91;/color&#93;")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 days 21 hours ago, by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")       [Last Post](/forum/25-install-update/100000062-products-down-after-update#100000337 "Hi,  This message comes from one of your mass actions, not from the database problem of the other day. When a product is saved, HikaShop runs the mass actions that have the &quot;After a product is updated&quot; trigger. Since HikaShop 6.7.0, an &quot;Update values&quot; action that calculates a value from the price (for example price.price&#95;value&#42;1.25) forgets to include the price table in its query, so MySQL refuses it with &quot;Unknown column hk&#95;price.price&#95;value&quot; and the save stops. This is why it only happens with some saves: those where that mass action applies.  We have corrected it on our end. Download again the install package of HikaShop on our website and install it on yours in order to get the patch.  Your mass action will then calculate its value again and products will save normally.  If the message still appears after that, please tell us which mass actions you have with a product trigger and what their actions are set to.") 2 days 14 hours ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:51 | [Last Post](/forum/25-install-update/100000062-products-down-after-update#100000337 "Hi,  This message comes from one of your mass actions, not from the database problem of the other day. When a product is saved, HikaShop runs the mass actions that have the &quot;After a product is updated&quot; trigger. Since HikaShop 6.7.0, an &quot;Update values&quot; action that calculates a value from the price (for example price.price&#95;value&#42;1.25) forgets to include the price table in its query, so MySQL refuses it with &quot;Unknown column hk&#95;price.price&#95;value&quot; and the save stops. This is why it only happens with some saves: those where that mass action applies.  We have corrected it on our end. Download again the install package of HikaShop on our website and install it on yours in order to get the patch.  Your mass action will then calculate its value again and products will save normally.  If the message still appears after that, please tell us which mass actions you have with a product trigger and what their actions are set to.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 days 14 hours ago |
| [](/forum/25-install-update/100000061-website-really-slow) | [Website Really Slow](/forum/25-install-update/100000061-website-really-slow "-- HikaShop version -- : 6.7.0 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.11 -- Browser(s) name and version -- : Chrome 153.0 -- Error-message(debug-mod must be tuned on) -- : None on display - system is just extremely slow  Hello,  My website is running really slow. I contacted my hosting platform and they stated that it was due to hikashop - see note from them below ::  &quot; Thank you for your ticket, I did some testing on your website, and it is very slow, but it does not seem to be related to the server. It appears that this is a plugin of your hikashop plugin. You need to check and disable it temporarily and see if that helps. You will need to check each plugin and see which one is causing you this issue. I would suggest you ask your site developer to do this for you. Thank you.  Rochen Limited&quot;  Could you all help me with this process? - Has anyone else complained of a slow site due to hika???  Thanks, ")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 days 13 hours ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile")       [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated.  I have copied the debug info below.  Also if you would like to login to see it for yourself  USER NAME: hikashop Password: hikashop#  Longest debug:      beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (334μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (10.6ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (5μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (724μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (279μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (7.63ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (739μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (400μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (9.18ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (690μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (336μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (7.51ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (8μs)  afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (872μs)  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (0.02%)  10.60ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (0.02%)  9.18ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (0.01%)  7.63ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (0.01%)  7.51ms  1 x afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (0%)  872μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (0%)  739μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (0%)  724μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (0%)  690μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (0%)  400μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (0%)  336μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (0%)  334μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (0%)  279μs  4 x beforeRenderModule mod&#95;hikashop (Store Header) (720B) (0%)  25μs  The following was reported:     beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (334μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (10.6ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (5μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (724μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (279μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (7.63ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (739μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (400μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (9.18ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (690μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (336μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (7.51ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (8μs)  afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (872μs)  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (0.02%)  10.60ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (0.02%)  9.18ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (0.01%)  7.63ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (0.01%)  7.51ms  1 x afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (0%)  872μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (0%)  739μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (0%)  724μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (0%)  690μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (0%)  400μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (0%)  336μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (0%)  334μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (0%)  279μs  4 x beforeRenderModule mod&#95;hikashop (Store Header) (720B) (0%)  25μs") 4 days 5 hours ago     by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") | Replies:1  Views:49 | [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated.  I have copied the debug info below.  Also if you would like to login to see it for yourself  USER NAME: hikashop Password: hikashop#  Longest debug:      beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (334μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (10.6ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (5μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (724μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (279μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (7.63ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (739μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (400μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (9.18ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (690μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (336μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (7.51ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (8μs)  afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (872μs)  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (0.02%)  10.60ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (0.02%)  9.18ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (0.01%)  7.63ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (0.01%)  7.51ms  1 x afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (0%)  872μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (0%)  739μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (0%)  724μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (0%)  690μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (0%)  400μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (0%)  336μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (0%)  334μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (0%)  279μs  4 x beforeRenderModule mod&#95;hikashop (Store Header) (720B) (0%)  25μs  The following was reported:     beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (334μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (10.6ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (5μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (724μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (279μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (7.63ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (739μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (400μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (9.18ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (6μs)  afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (690μs)  beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (336μs)  afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (7.51ms)  beforeRenderModule mod&#95;hikashop (Store Header) (720B) (8μs)  afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (872μs)  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (582.5KB) (0.02%)  10.60ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (299.04KB) (0.02%)  9.18ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (303.47KB) (0.01%)  7.63ms  1 x afterRenderRawModule mod&#95;hikashop (Store Header) (290.7KB) (0.01%)  7.51ms  1 x afterRenderModule mod&#95;hikashop (Store Header) (17.77KB) (0%)  872μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.34KB) (0%)  739μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.71KB) (0%)  724μs  1 x afterRenderModule mod&#95;hikashop (Store Header) (18.13KB) (0%)  690μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.72KB) (0%)  400μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.35KB) (0%)  336μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (31.3KB) (0%)  334μs  1 x beforeRenderRawModule mod&#95;hikashop (Store Header) (30.93KB) (0%)  279μs  4 x beforeRenderModule mod&#95;hikashop (Store Header) (720B) (0%)  25μs") by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile")      4 days 5 hours ago |
| [](/forum/25-install-update/100000039-substitution) | [Substitution](/forum/25-install-update/100000039-substitution "-- url of the page with the problem -- :   www.sudkarting.fr/fr/boutique.html  -- HikaShop version -- : 6.7.0 -- Joomla version -- : 5.4.8 -- Browser(s) name and version -- :  Chrome 155.0 -- Error-message(debug-mod must be tuned on) -- : Substitution à vérifier  Bonjour,  Je suis passé à la version 6.7.0 depuis hier et après l'installation j'ai une notification sur la panneau d'administration qui affiche &quot;1 substitution à vérifier&quot;, j'avais fait une modification sur l'affichage des adresses avant la mise à jour et c'est effectivement c'est cette vue qu'il me fallait vérifier. C'est ce que j'ai fait (voir image) mais j'ai toujours l'avertissement qui s'affiche sur la panneau d'administration.  Egalement, certaines traductions ne sont pas faites (Paramétrage de PayPal Checkout) et dans le mail envoyé puis la touche RETOUR après avoir fait la vérification de la bdd ne fonctionne pas..")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 week 5 days ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")       [Last Post](/forum/25-install-update/100000039-substitution#100000214 "Dois-je faire pareil pour Hikaserial?  Merci") 1 week 4 days ago     by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:6  Views:81 | [Last Post](/forum/25-install-update/100000039-substitution#100000214 "Dois-je faire pareil pour Hikaserial?  Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")      1 week 4 days ago |
| [](/forum/25-install-update/100000032-ich-kann-einem-vorhandenen-produkt-keine-eigenschaften-mehr-hinzufuegen) | [Ich kann einem vorhandenen Produkt keine Eigenschaften mehr hinzufügen.](/forum/25-install-update/100000032-ich-kann-einem-vorhandenen-produkt-keine-eigenschaften-mehr-hinzufuegen "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.5.9-nmm1 -- Browser(s) name and version -- :  Firefox 157.0  Ich kann einem Produkt, welches noch keine Eigenschaften hat, seit dem letzten Update keine Eigenschaften mehr hinzufügen. Auch neuen Produkten kann ich keine Eigenschaften hinzufügen. Das Symbol &quot;+&quot; neben unter Spezifikationen scheint deaktiviert zu sein oder kein Link hinterlegt. Den man kann nicht mehr draufklicken.  Das &quot;+&quot; neben Gebündelte Produkte funktioniert aber.  Außerdem sind manche Elemente auf der Seite ausgeblendet, können noch bearbeitet werden, aber es wirkt verwirrend. (Siehe Bild im Anhang) Bitte um Ihre Hilfe. Vielen Dank")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 weeks 2 days ago, by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile")       [Last Post](/forum/25-install-update/100000032-ich-kann-einem-vorhandenen-produkt-keine-eigenschaften-mehr-hinzufuegen#100000170 "Vielen Dank für Ihre Antwort. Nach dem ich die Boxen über das Auge wieder eingeblendet habe, funktioniert auch das Plus. Ich gehe davon aus, das da eine Überlagerung vorliegt. Denn als ich das Beschreibungsfenster mit dem Auge wieder ausgeblendet habe, ging auch das Plus nicht mehr. Bitte prüfen Sie das nochmal.") 2 weeks 2 days ago     by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") | Replies:1  Views:59 | [Last Post](/forum/25-install-update/100000032-ich-kann-einem-vorhandenen-produkt-keine-eigenschaften-mehr-hinzufuegen#100000170 "Vielen Dank für Ihre Antwort. Nach dem ich die Boxen über das Auge wieder eingeblendet habe, funktioniert auch das Plus. Ich gehe davon aus, das da eine Überlagerung vorliegt. Denn als ich das Beschreibungsfenster mit dem Auge wieder ausgeblendet habe, ging auch das Plus nicht mehr. Bitte prüfen Sie das nochmal.") by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile")      2 weeks 2 days ago |
| [](/forum/25-install-update/100000034-ordernumber-invoice-number-both-shown-in-order-overview) | [Ordernumber + Invoice number both shown in order-overview](/forum/25-install-update/100000034-ordernumber-invoice-number-both-shown-in-order-overview "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Chrome 153.0 -- Error-message(debug-mod must be tuned on) -- : None  Since the latest Hikashop update, the column Ordernumber/Invoicenumber shows bot these numbers, while previously, it only showed the ordernumber (which is my desired solution). I cannot configure this in the column settings, so how can I arrange to only show the order number? ( Preferably without creating overrides)")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 weeks 2 days ago, by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")       [Last Post](/forum/25-install-update/100000034-ordernumber-invoice-number-both-shown-in-order-overview#100000171 "Ah, perfect, thank you!") 2 weeks 2 days ago     by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile") | Replies:1  Views:68 | [Last Post](/forum/25-install-update/100000034-ordernumber-invoice-number-both-shown-in-order-overview#100000171 "Ah, perfect, thank you!") by [simonkloostra](/forum/user/4870-simonkloostra "View simonkloostra's Profile")      2 weeks 2 days ago |
| [](/forum/25-install-update/100000027-hikashop-generating-duplicate-product-urls-with-product-id) | [HikaShop generating duplicate product URLs with product ID](/forum/25-install-update/100000027-hikashop-generating-duplicate-product-urls-with-product-id "-- Browser(s) name and version -- : Chrome 154.0  Hi Nicolas, We have noticed a new issue in Google Search Console after the recent changes related to HikaShop breadcrumbs. Google has suddenly started discovering hundreds of alternative product URLs containing the HikaShop product ID, for example: Correct URL:  Alternative URL discovered by Google:  Another example: Correct:  Alternative:  The alternative URLs return HTTP 200 and HikaShop correctly outputs a canonical pointing to the clean URL, so Google currently reports them as “Alternate page with proper canonical tag”. However, Google Search Console shows a large and recent increase in these URLs, and URL Inspection reports the clean product URL itself as a referring URL for the alternative URL. This seems to indicate that somewhere on the product page HikaShop is now generating/discovering links using the format:  instead of:  This appears to coincide with the recent breadcrumb changes. Could this be caused by the new HikaShop breadcrumb/router behaviour? Ideally, we would like HikaShop to generate only the clean product URLs internally, without the product ID, while keeping our existing URLs unchanged. Could you please check this before we modify anything on our side? Thanks, José Ángel")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 weeks 3 days ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/100000027-hikashop-generating-duplicate-product-urls-with-product-id#100000151 "Hi Nicolas,  We ran the test with Error Reporting set to Maximum and found the cause of the HTTP 500.  The fatal error is: Call to a member function get() on null  File: /plugins/system/hikashop&#95;ga4/hikashop&#95;ga4.php Line: 594  Before the fatal error, Joomla also reports: Warning: Undefined variable $categoryClass in the same file and line.  The failing line is: $cat = $categoryClass-&gt;get($categoryId);  The stack trace shows the error originates in plgSystemHikashop&#95;ga4-&gt;getCategoryInfo(), called from getCategoryJS() and then onBeforeCompileHead().  So it appears that the hikashop&#95;ga4 system plugin is not initializing $categoryClass in this particular product listing context.  We have now restored Joomla Error Reporting to its previous setting.  Does this plugin belong to HikaShop, or should we contact its developer to have this case fixed?  Thanks, José Ángel") 2 weeks 3 days ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2  Views:86 | [Last Post](/forum/25-install-update/100000027-hikashop-generating-duplicate-product-urls-with-product-id#100000151 "Hi Nicolas,  We ran the test with Error Reporting set to Maximum and found the cause of the HTTP 500.  The fatal error is: Call to a member function get() on null  File: /plugins/system/hikashop&#95;ga4/hikashop&#95;ga4.php Line: 594  Before the fatal error, Joomla also reports: Warning: Undefined variable $categoryClass in the same file and line.  The failing line is: $cat = $categoryClass-&gt;get($categoryId);  The stack trace shows the error originates in plgSystemHikashop&#95;ga4-&gt;getCategoryInfo(), called from getCategoryJS() and then onBeforeCompileHead().  So it appears that the hikashop&#95;ga4 system plugin is not initializing $categoryClass in this particular product listing context.  We have now restored Joomla Error Reporting to its previous setting.  Does this plugin belong to HikaShop, or should we contact its developer to have this case fixed?  Thanks, José Ángel") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      2 weeks 3 days ago |
| [](/forum/25-install-update/100000029-grundsaetzliches) | [Grundsätzliches](/forum/25-install-update/100000029-grundsaetzliches "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.4.26 -- Browser(s) name and version -- : Chrome 154.0  Hallo und guten Tag,  ich bin völlig verwirrt über den Umfang und die extreme Anzahl von einstellbaren Möglichkeiten beim hika shop. Aber ich bin begeistert und möchte mich einarbeiten. Um hier nicht den falschen Ordner mit grundsätzlichen Fragen zu befüllen, ist meiner erste Frage an die Admins, in welchem Ordner ich z.B. solche Fragen stellen kann, wie ob ich es richtig verstanden habe, dass man in der Starter Version keine Kundendaten eingeben kann, also damit kein richtiger Verkauf allein schon aus Gründen der fehlenden Daten wie Name und Anschrift erfolgen kann? Na, ja und meine anderen drängenden Fragen kommen eben auch aus den ersten Versuchen, eine funktionierende Version aufzubauen.  Also welcher Ordner ist für Neulinge der Richtige, um zu lesen, zu lernen und um zu fragen?  Einen Gruß in die Runde")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 weeks 3 days ago, by [Pilolt](/forum/user/84502-pilolt "View Pilolt's Profile")       [Last Post](/forum/25-install-update/100000029-grundsaetzliches#100000155 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.4.26 -- Browser(s) name and version -- : Chrome 154.0  Hallo und guten Tag,  ich bin völlig verwirrt über den Umfang und die extreme Anzahl von einstellbaren Möglichkeiten beim hika shop. Aber ich bin begeistert und möchte mich einarbeiten. Um hier nicht den falschen Ordner mit grundsätzlichen Fragen zu befüllen, ist meiner erste Frage an die Admins, in welchem Ordner ich z.B. solche Fragen stellen kann, wie ob ich es richtig verstanden habe, dass man in der Starter Version keine Kundendaten eingeben kann, also damit kein richtiger Verkauf allein schon aus Gründen der fehlenden Daten wie Name und Anschrift erfolgen kann? Na, ja und meine anderen drängenden Fragen kommen eben auch aus den ersten Versuchen, eine funktionierende Version aufzubauen.  Also welcher Ordner ist für Neulinge der Richtige, um zu lesen, zu lernen und um zu fragen?  Einen Gruß in die Runde") 2 weeks 3 days ago     by [Pilolt](/forum/user/84502-pilolt "View Pilolt's Profile") | Replies:0  Views:48 | [Last Post](/forum/25-install-update/100000029-grundsaetzliches#100000155 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.4.26 -- Browser(s) name and version -- : Chrome 154.0  Hallo und guten Tag,  ich bin völlig verwirrt über den Umfang und die extreme Anzahl von einstellbaren Möglichkeiten beim hika shop. Aber ich bin begeistert und möchte mich einarbeiten. Um hier nicht den falschen Ordner mit grundsätzlichen Fragen zu befüllen, ist meiner erste Frage an die Admins, in welchem Ordner ich z.B. solche Fragen stellen kann, wie ob ich es richtig verstanden habe, dass man in der Starter Version keine Kundendaten eingeben kann, also damit kein richtiger Verkauf allein schon aus Gründen der fehlenden Daten wie Name und Anschrift erfolgen kann? Na, ja und meine anderen drängenden Fragen kommen eben auch aus den ersten Versuchen, eine funktionierende Version aufzubauen.  Also welcher Ordner ist für Neulinge der Richtige, um zu lesen, zu lernen und um zu fragen?  Einen Gruß in die Runde") by [Pilolt](/forum/user/84502-pilolt "View Pilolt's Profile")      2 weeks 3 days ago |
| [](/forum/25-install-update/100000015-automatic-discounts-are-lost-when-completing-a-customers-cart-from-the-backend) | [Automatic discounts are lost when completing a customer's cart from the backend](/forum/25-install-update/100000015-automatic-discounts-are-lost-when-completing-a-customers-cart-from-the-backend "-- Browser(s) name and version -- : Chrome 154.0  Hello Nicolas, We have detected an issue when we complete an order manually from the backend on behalf of a registered customer. The scenario is the following:  &#42; A registered customer already has products in their cart.  &#42; The cart qualifies for automatic discounts based on the order amount and/or product quantity.  &#42; These are always automatic discounts, not coupon codes entered manually by the customer.  &#42; The customer contacts us because they cannot complete the checkout themselves and asks us to finalize the order from the backend.  When we complete the order from the backend, the automatic discounts that were applicable to the customer's cart are not preserved/recalculated, so the order is created without those discounts. Is there any way to make HikaShop apply the same automatic discounts when we complete the order from the backend, so that the final order keeps exactly the discounts the customer would have received through the frontend checkout? If this is not currently possible by default, could you please let us know whether there is a setting, workaround, or small customization that could achieve this? Thank you. Best regards, José Ángel")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 weeks 2 days ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/100000015-automatic-discounts-are-lost-when-completing-a-customers-cart-from-the-backend#100000067 "Hi Nicolas, Thank you for your explanation. Unfortunately, it has not worked in our case. We followed the procedure you described: Customers &gt; Carts, opened the customer's existing cart and used the &quot;Create order&quot; button. However, the automatic discounts were still not carried over to the order. There is one important detail that may be relevant: we use AwoCoupon to manage our coupons and automatic discounts. Could you please confirm whether the fact that we are using AwoCoupon could be the reason why the automatic discounts are not preserved when HikaShop creates the order from the customer's cart? Thank you. Best regards, José Ángel") 3 weeks 1 day ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2  Views:88 | [Last Post](/forum/25-install-update/100000015-automatic-discounts-are-lost-when-completing-a-customers-cart-from-the-backend#100000067 "Hi Nicolas, Thank you for your explanation. Unfortunately, it has not worked in our case. We followed the procedure you described: Customers &gt; Carts, opened the customer's existing cart and used the &quot;Create order&quot; button. However, the automatic discounts were still not carried over to the order. There is one important detail that may be relevant: we use AwoCoupon to manage our coupons and automatic discounts. Could you please confirm whether the fact that we are using AwoCoupon could be the reason why the automatic discounts are not preserved when HikaShop creates the order from the customer's cart? Thank you. Best regards, José Ángel") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      3 weeks 1 day ago |
| [](/forum/25-install-update/910753-verifactu) | [Verifactu](/forum/25-install-update/910753-verifactu "-- HikaShop version -- : 6.5.0.  Hola,  Alguien esta interesado en un plugin para Verifactu para conectar con la AEAT de España?  Un saludo")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 2 weeks ago, by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile")       [Last Post](/forum/25-install-update/910753-verifactu#100000023 "Hola Nico,  Gracias, la revisamos con gusto. Ya no hay mensajería privada en el foro: si prefieres no publicar el zip en el hilo, envíanoslo por correo a  Cuando la envíes, dinos también si esta versión ya incluye los tres primeros puntos de nuestra última revisión (la actualización desde la 0.32.2, las anulaciones en el registro local y el prefijo ES del NIF) y tu nombre o Locker25.com como autor en el manifiesto, así empezamos por ahí.") 3 weeks 5 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:18  Views:486 | [Last Post](/forum/25-install-update/910753-verifactu#100000023 "Hola Nico,  Gracias, la revisamos con gusto. Ya no hay mensajería privada en el foro: si prefieres no publicar el zip en el hilo, envíanoslo por correo a  Cuando la envíes, dinos también si esta versión ya incluye los tres primeros puntos de nuestra última revisión (la actualización desde la 0.32.2, las anulaciones en el registro local y el prefijo ES del NIF) y tu nombre o Locker25.com como autor en el manifiesto, así empezamos por ahí.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      3 weeks 5 days ago |
| [](/forum/25-install-update/910586-formulaire-de-retractation-legale) | [Formulaire de rétractation légale](/forum/25-install-update/910586-formulaire-de-retractation-legale "Bonjour En recevant cette information :   bpifrance-creation.fr/encyclopedie/droit...s-regles-applicables  est-il prévu quelque chose sur Hikashop ? Merci")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 months 2 weeks ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba&#95;houbi's Profile")       [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre &quot;annuler la commande&quot; et &quot;se rétracter&quot; ? Il me semble que ça fait double emploi.") 4 weeks 14 hours ago     by [houba\_houbi](/forum/user/58193-houba-houbi "View houba&#95;houbi's Profile") | Replies:17  Views:452 | [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre &quot;annuler la commande&quot; et &quot;se rétracter&quot; ? Il me semble que ça fait double emploi.") by [houba\_houbi](/forum/user/58193-houba-houbi "View houba&#95;houbi's Profile")      4 weeks 14 hours ago |
| [](/forum/25-install-update/910828-le-sitemap-ne-saffiche-pas) | [Le sitemap ne s'affiche pas](/forum/25-install-update/910828-le-sitemap-ne-saffiche-pas "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6,1,3 -- PHP version -- : 8.5.7 -- Browser(s) name and version -- : Firefox  Bonjour, Je rencontre un problème avec le sitemap du site : la page met du temps à charger et ne s'affiche pas. Y a t'il trop de produits ? je ne sais pas où trouver l'information du nombre de produits dans la boutique. J'ai testé en désactivant le plugin Hikashop osmap (xmap), le sitemap sans la boutique fonctionne bien. Merci pour votre aide.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 1 week ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba&#95;houbi's Profile")       [Last Post](/forum/25-install-update/910828-le-sitemap-ne-saffiche-pas#373429 "Bonjour,  Votre sitemap n'est pas cassé. Nous l'avons appelé depuis chez nous : il répond bien, en 38 secondes, et renvoie 4,2 Mo contenant 16 501 adresses. Votre page d'accueil, elle, répond en une demi seconde, donc votre serveur se porte bien : c'est uniquement la génération du sitemap qui est longue.  Ce qui échoue, c'est l'affichage dans le navigateur. Après ces 38 secondes, Firefox doit encore appliquer la feuille de style XSL d'OSMap aux 16 501 entrées pour vous les présenter sous forme de tableau, et c'est là qu'il semble ne rien afficher. Google, lui, lit le fichier brut sans cette feuille de style, et 16 501 adresses restent bien en dessous de la limite de 50 000 des sitemaps.  Donc oui, pour répondre à votre question, c'est le volume : 16 444 des 16 501 adresses viennent de la boutique, contre 41 pages de contenu. C'est pour cela que tout rentre dans l'ordre quand vous désactivez le plugin. Pour connaître votre nombre de produits, ouvrez le menu Produits de votre HikaShop : le total est indiqué avec la pagination, en bas de la liste.  Pour alléger le sitemap, les réglages du plugin HikaShop pour OSMap vous donnent deux leviers : &quot;Maximum de produits&quot;, qui limite le nombre de produits repris par catégorie, et &quot;Profondeur maximale&quot;, qui limite la descente dans l'arborescence des catégories.  Surveillez aussi le max&#95;execution&#95;time de votre hébergement : à 38 secondes, vous êtes au dessus des 30 secondes souvent configurées par défaut, et selon la charge du serveur la génération peut être interrompue en cours de route, ce qui donne une page blanche.") 1 month 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:189 | [Last Post](/forum/25-install-update/910828-le-sitemap-ne-saffiche-pas#373429 "Bonjour,  Votre sitemap n'est pas cassé. Nous l'avons appelé depuis chez nous : il répond bien, en 38 secondes, et renvoie 4,2 Mo contenant 16 501 adresses. Votre page d'accueil, elle, répond en une demi seconde, donc votre serveur se porte bien : c'est uniquement la génération du sitemap qui est longue.  Ce qui échoue, c'est l'affichage dans le navigateur. Après ces 38 secondes, Firefox doit encore appliquer la feuille de style XSL d'OSMap aux 16 501 entrées pour vous les présenter sous forme de tableau, et c'est là qu'il semble ne rien afficher. Google, lui, lit le fichier brut sans cette feuille de style, et 16 501 adresses restent bien en dessous de la limite de 50 000 des sitemaps.  Donc oui, pour répondre à votre question, c'est le volume : 16 444 des 16 501 adresses viennent de la boutique, contre 41 pages de contenu. C'est pour cela que tout rentre dans l'ordre quand vous désactivez le plugin. Pour connaître votre nombre de produits, ouvrez le menu Produits de votre HikaShop : le total est indiqué avec la pagination, en bas de la liste.  Pour alléger le sitemap, les réglages du plugin HikaShop pour OSMap vous donnent deux leviers : &quot;Maximum de produits&quot;, qui limite le nombre de produits repris par catégorie, et &quot;Profondeur maximale&quot;, qui limite la descente dans l'arborescence des catégories.  Surveillez aussi le max&#95;execution&#95;time de votre hébergement : à 38 secondes, vous êtes au dessus des 30 secondes souvent configurées par défaut, et selon la charge du serveur la génération peut être interrompue en cours de route, ce qui donne une page blanche.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 1 week ago |
| [](/forum/25-install-update/910826-vulnerabilities-detected-in-hikashop) | [Vulnerabilities detected in Hikashop.](/forum/25-install-update/910826-vulnerabilities-detected-in-hikashop "-- url of the page with the problem -- :   aspirationimages.com  -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.2.33 -- Browser(s) name and version -- : Safari 26.5.2  Vulnerabilities detected in Hikashop.  My website was hacked and I updated Joomla to 5.4.8 as I can't do Joomla 6 because PHP needs to be 8.3. I installed Website Antivirus Scanner for Joomla and it has reported many files in Hikashop as being vulnerable, almost all of the payment plugins.. Whether it is or isn't, why is it being reported and what can be done to fix this please? See attachment")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 1 week ago, by [aspirationimages](/forum/user/57967-aspirationimages "View aspirationimages's Profile")       [Last Post](/forum/25-install-update/910826-vulnerabilities-detected-in-hikashop#373425 "Hi,  I checked the list of files in your report and all of them are legitimate HikaShop files. Nothing there is a file added by a hacker, they are all part of the normal package: the payment plugins, the FedEx shipping plugin, our modules, our fields and our views.  The detection type displayed in the report, php.var.function.14, is a heuristic rule of that scanner. It flags normal PHP constructions, like calling a property or a method whose name is stored in a variable, or using base64&#95;decode to pass data in a URL. HikaShop uses these constructions in many places, and so do many other extensions. Akeeba Backup had exactly the same php.var.function.14 detection on one of its own files and it was a false positive there too.  So that report alone does not mean that these files are infected. Note also that the free version of that scanner hides most of the paths behind FREE REPORT LIMITS, so you cannot even see which files it is actually talking about.  That said, as your website was really hacked, it is worth verifying instead of just ignoring the report. The simplest way is to download the package of your HikaShop version from your account on our website and to install it again on your site. That overwrites every HikaShop file with a clean one, the plugins included. Then run the scan again. If the same files are still listed, it is the heuristic rule and not an infection.  For Joomla itself, you can do the same for free with Joomla's own tool: go in System, Update, Joomla, and use the Reinstall Joomla core files button. It overwrites all the core files with the clean ones of your version.  If you want to check file by file, unzip that package on your computer and compare its content with the files on your server, with a diff tool or through your FTP client. A HikaShop file which is different from the one in the package is a file worth looking at. It is also useful to look for files which are in those folders but not in the package at all, and for files with a recent modification date, because that is usually how an infection shows up, much more than through the file names of that report.  About the scanning tools, here are free ones which we find more useful in your situation:  JAMSS, the Joomla Anti-Malware Scan Script. It is a single free PHP file that you upload at the root of your site, call in your browser, and delete afterwards. It also works by patterns, so it gives false positives too, but it shows you the file and the line which triggered the alert, so you can judge each hit by yourself instead of getting a list of hidden paths. You can get it here:   github.com/btoplak/Joomla-Anti-Malware-Scan-Script--JAMSS-  Sucuri SiteCheck, on   sitecheck.sucuri.net  : free and nothing to install, it scans your site from the outside and tells you if injected content or a blacklisting is visible on your pages. It only sees what is public, so it complements the file scan, it does not replace it.  If you have an SSH access to your server, php malware finder is the most precise of the free tools, it uses yara rules and is much less noisy on legitimate code. You can get it here:   github.com/jvoisin/php-malware-finder  Akeeba Admin Tools, on   www.akeeba.com/products/admin-tools.html  : it has a free Core version which is very good to harden the site after the cleaning, but be aware that its PHP File Change Scanner is only in the paid Professional version.  If you find HikaShop files which really differ from the ones in the package, paste their content here and we will tell you what was added.") 1 month 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:215 | [Last Post](/forum/25-install-update/910826-vulnerabilities-detected-in-hikashop#373425 "Hi,  I checked the list of files in your report and all of them are legitimate HikaShop files. Nothing there is a file added by a hacker, they are all part of the normal package: the payment plugins, the FedEx shipping plugin, our modules, our fields and our views.  The detection type displayed in the report, php.var.function.14, is a heuristic rule of that scanner. It flags normal PHP constructions, like calling a property or a method whose name is stored in a variable, or using base64&#95;decode to pass data in a URL. HikaShop uses these constructions in many places, and so do many other extensions. Akeeba Backup had exactly the same php.var.function.14 detection on one of its own files and it was a false positive there too.  So that report alone does not mean that these files are infected. Note also that the free version of that scanner hides most of the paths behind FREE REPORT LIMITS, so you cannot even see which files it is actually talking about.  That said, as your website was really hacked, it is worth verifying instead of just ignoring the report. The simplest way is to download the package of your HikaShop version from your account on our website and to install it again on your site. That overwrites every HikaShop file with a clean one, the plugins included. Then run the scan again. If the same files are still listed, it is the heuristic rule and not an infection.  For Joomla itself, you can do the same for free with Joomla's own tool: go in System, Update, Joomla, and use the Reinstall Joomla core files button. It overwrites all the core files with the clean ones of your version.  If you want to check file by file, unzip that package on your computer and compare its content with the files on your server, with a diff tool or through your FTP client. A HikaShop file which is different from the one in the package is a file worth looking at. It is also useful to look for files which are in those folders but not in the package at all, and for files with a recent modification date, because that is usually how an infection shows up, much more than through the file names of that report.  About the scanning tools, here are free ones which we find more useful in your situation:  JAMSS, the Joomla Anti-Malware Scan Script. It is a single free PHP file that you upload at the root of your site, call in your browser, and delete afterwards. It also works by patterns, so it gives false positives too, but it shows you the file and the line which triggered the alert, so you can judge each hit by yourself instead of getting a list of hidden paths. You can get it here:   github.com/btoplak/Joomla-Anti-Malware-Scan-Script--JAMSS-  Sucuri SiteCheck, on   sitecheck.sucuri.net  : free and nothing to install, it scans your site from the outside and tells you if injected content or a blacklisting is visible on your pages. It only sees what is public, so it complements the file scan, it does not replace it.  If you have an SSH access to your server, php malware finder is the most precise of the free tools, it uses yara rules and is much less noisy on legitimate code. You can get it here:   github.com/jvoisin/php-malware-finder  Akeeba Admin Tools, on   www.akeeba.com/products/admin-tools.html  : it has a free Core version which is very good to harden the site after the cleaning, but be aware that its PHP File Change Scanner is only in the paid Professional version.  If you find HikaShop files which really differ from the ones in the package, paste their content here and we will tell you what was added.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 1 week ago |
| [](/forum/25-install-update/910811-auto-switch-subscriber-to-different-plan-group-on-renewal-hikasubscription) | [Auto-switch subscriber to different Plan/Group on renewal (HikaSubscription](/forum/25-install-update/910811-auto-switch-subscriber-to-different-plan-group-on-renewal-hikasubscription "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.25  Hello,  We use HikaShop (latest version, 6.5.2) + HikaSerial/HikaSubscription (latest version, 6.1.1) for a magazine subscription business, and we have a workflow question about automating something we currently do manually.  Our setup: - Product A (&quot;New customer&quot;): sold to first-time subscribers. It creates a subscription (Plan A) and, via the Group Subscriber action, puts the customer in Group A. Group A gives access to 1 year of magazine issues (current year only). - Product B (&quot;Renewal&quot;): when an existing customer renews, we currently manually move them to a different subscription setup: we assign Product B, which is meant to link them to Group B instead. Group B gives access to 2 years of issues (current year + previous year).  Right now, every time a Product A customer renews, a staff member manually switches them over to the Group B / Plan B setup so they get 2-year access. We would like this to happen automatically, without manual intervention, the first time (or every time) a Product A subscription is renewed.  Questions: 1. Is there a native way, using the Plan relation types (Creation / Creation then Renewal / Renewal or Creation / Renewal) and the Group Subscriber plugin, to have a renewal product point to a different Plan/Group than the one used at initial creation? From the documentation, it looks like a subscription stays tied to the Plan it was created with, so a &quot;Renewal&quot; product would only extend that same Plan rather than switch it. 2. If this isn't natively supported, is there a documented plugin trigger/hook we could use to build a small custom plugin that detects &quot;this order is a renewal of an existing subscription&quot; and then automatically changes the customer's group / re-associates the subscription with a different Plan? We noticed hooks like getSubscriptionsRenewals in the changelog — would that (or another trigger) be the right place to act on this?  We have a local test environment (WAMP server) where we can safely try out any suggested configuration or custom plugin before applying it to our live site.  Any guidance on the best approach (native configuration vs. custom plugin, and which hook to use) would be very helpful.  Thank you!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 2 weeks ago, by [admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")       [Last Post](/forum/25-install-update/910811-auto-switch-subscriber-to-different-plan-group-on-renewal-hikasubscription#373380 "Hi,  Thank you very much for your help; I really appreciate it!") 1 month 1 week ago     by [admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile") | Replies:4  Views:255 | [Last Post](/forum/25-install-update/910811-auto-switch-subscriber-to-different-plan-group-on-renewal-hikasubscription#373380 "Hi,  Thank you very much for your help; I really appreciate it!") by [admin@sepim.gr](/forum/user/48075-admin-sepim-gr "View admin@sepim.gr's Profile")      1 month 1 week ago |
| [](/forum/25-install-update/910812-pdf-invoice-5-0-0-invoicemarkup-php-missing-from-manifest) | [PDF Invoice 5.0.0: invoicemarkup.php missing from manifest](/forum/25-install-update/910812-pdf-invoice-5-0-0-invoicemarkup-php-missing-from-manifest "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.5.9  Hello,  After updating the PDF Invoice plugin from 4.x to 5.0.0 with the Joomla extension installer, downloading an invoice from the backend fails with this error:  Class &quot;HikashopInvoiceMarkup&quot; not found  Environment: - Joomla 6.1.3 - PHP 8.5.9 - HikaShop 6.6.0 - PDF Invoice plugin 5.0.0  Cause: &#95;loadPdfEngine() in attachinvoice.php includes invoicemarkup.php and invoicerenderer.php from the plugin folder. Both files are in the downloaded zip, but the  section of attachinvoice.xml only lists attachinvoice.php, facturx.php and the &quot;attachinvoice&quot; and &quot;vendor&quot; folders. Because of that, Joomla does not copy the two files to plugins/hikashop/attachinvoice/, and the classes cannot be loaded.  Fix: Adding these two lines to the  section of attachinvoice.xml should solve it:  invoicemarkup.php invoicerenderer.php  Workaround: uploading the two files manually into plugins/hikashop/attachinvoice/ works. After that, invoices are generated correctly.  This looks like the same kind of issue as the facturx.php file missing from the XML, which was fixed in 4.0.1.  Suggestion: While testing, I noticed that the generated PDF embeds the complete font file. With a CJK font, each invoice is about 3 MB, and this file is attached to every order email. Passing subsetfont: true when the document is created in HikashopInvoiceRenderer::newDocument() embeds only the characters that are used. In my test, the same Japanese invoice went from about 3 MB to about 81 KB, with no visible difference. I only tested it without Factur-X (PDF/A-3). It may be worth making this the default, or an option.  Thank you for the plugin and for looking into this.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 2 weeks ago, by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile")       [Last Post](/forum/25-install-update/910812-pdf-invoice-5-0-0-invoicemarkup-php-missing-from-manifest#373371 "Hello,  Thank you for taking up both suggestions in 5.0.2.  I have updated our shop and everything works. The font setting was kept, the bundled BIZUDPGothic is used, and our invoices look exactly as before. Nothing else was needed this time.  With the font list built from the fonts on disk, and BIZUDPGothic shipped with the plugin, there is no longer anything for us to redo after an update. That makes a real difference for a one-person shop, and I am very glad about it. Other Japanese shops coming from the old engine will get a readable invoice without knowing any of this, which is even better.  Thank you again for the plugin and for your quick support.") 1 month 1 week ago     by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") | Replies:5  Views:221 | [Last Post](/forum/25-install-update/910812-pdf-invoice-5-0-0-invoicemarkup-php-missing-from-manifest#373371 "Hello,  Thank you for taking up both suggestions in 5.0.2.  I have updated our shop and everything works. The font setting was kept, the bundled BIZUDPGothic is used, and our invoices look exactly as before. Nothing else was needed this time.  With the font list built from the fonts on disk, and BIZUDPGothic shipped with the plugin, there is no longer anything for us to redo after an update. That makes a real difference for a one-person shop, and I am very glad about it. Other Japanese shops coming from the old engine will get a readable invoice without knowing any of this, which is even better.  Thank you again for the plugin and for your quick support.") by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile")      1 month 1 week ago |
| [](/forum/25-install-update/910813-useless-is-null-check-on-menu-item-load) | [Useless IS NULL check on menu item load](/forum/25-install-update/910813-useless-is-null-check-on-menu-item-load "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4  hikashopMenusClass filters all loaded menu items via &quot;b.title IS NOT NULL&quot; where &quot;b&quot; is as alias of &quot;#&#95;&#95;menu&#95;types&quot; table.  &quot;#&#95;&#95;menu&#95;types.title&quot; is not a nullable column, hence this clause makes no sense, and join to #&#95;&#95;menu&#95;types is also completely useless.  Sorry, posted to incorrect forum, please move to Bugs.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 1 week ago, by [Denitz](/forum/user/42054-denitz "View Denitz's Profile")       [Last Post](/forum/25-install-update/910813-useless-is-null-check-on-menu-item-load#373360 "Thanks! Imho, this join is still useless, the problems of broken sites should be not projected on all other sites.") 1 month 1 week ago     by [Denitz](/forum/user/42054-denitz "View Denitz's Profile") | Replies:2  Views:167 | [Last Post](/forum/25-install-update/910813-useless-is-null-check-on-menu-item-load#373360 "Thanks! Imho, this join is still useless, the problems of broken sites should be not projected on all other sites.") by [Denitz](/forum/user/42054-denitz "View Denitz's Profile")      1 month 1 week ago |
| [](/forum/25-install-update/910807-suggestion) | [Suggestion](/forum/25-install-update/910807-suggestion "-- url of the page with the problem -- :   www.sudkarting.fr  -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8  Bonjour,  Petite suggestion: Je constate que depuis quelques temps, au survol d'un article on a un petit résumé qui s'affiche en info bulle et c'est génial! Pour pousser un peu le &quot;truc&quot;, on voit toute les caractéristiques de ce produit mais serait il possible de faire apparaitre de façon visuelle les caractéristiques selon si elles sont actives ou non actives ? En rouge inactive et Vert celles actives ?  Dans mon cas, uniquement les caractéristiques 120, 58 et 60 sont actives les autres ne le sont pas.  A voir la faisabilité. Merci")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 2 weeks ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")       [Last Post](/forum/25-install-update/910807-suggestion#373326 "Bonjour,  Très bonne suggestion. Nous allons rajouter cela pour la prochaine version d'HikaShop") 1 month 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:180 | [Last Post](/forum/25-install-update/910807-suggestion#373326 "Bonjour,  Très bonne suggestion. Nous allons rajouter cela pour la prochaine version d'HikaShop") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 2 weeks ago |
| [](/forum/25-install-update/910806-recherche-avancee-traduction-de-product) | [Recherche avancée - Traduction de Product](/forum/25-install-update/910806-recherche-avancee-traduction-de-product "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3  Hello, Dans la recherche avancée, dans la liste déroulante &quot;Recherche par Type&quot;, HikaShop est représenté par le mot &quot;Product&quot;, je souhaiterai le mettre en français. J'ai essayé avec l'ajout d'une chaine nommée &quot;Product&quot; dans le fichier langue sans résultat, pareil avec une substitution. J'ai alors essayé de remplacer ce mot dans les fichiers du plugin de recherche avancée mais à nouveau sans résultat. Où dois-je modifier ce mot pour l'avoir en français ? Merci")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 2 weeks ago, by [Marti](/forum/user/2853-marti "View Marti's Profile")       [Last Post](/forum/25-install-update/910806-recherche-avancee-traduction-de-product#373320 "Bonjour,  Ajoutez une clé de traduction dans l'override de traduction d'HikaShop : PLG&#95;FINDER&#95;QUERY&#95;FILTER&#95;BRANCH&#95;P&#95;PRODUCT=&quot;Produits&quot; et vous l'aurez ensuite traduit. Nous allons voir de notre côté pour faire le nécessaire pour la prochaine version d'HikaShop.") 1 month 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:182 | [Last Post](/forum/25-install-update/910806-recherche-avancee-traduction-de-product#373320 "Bonjour,  Ajoutez une clé de traduction dans l'override de traduction d'HikaShop : PLG&#95;FINDER&#95;QUERY&#95;FILTER&#95;BRANCH&#95;P&#95;PRODUCT=&quot;Produits&quot; et vous l'aurez ensuite traduit. Nous allons voir de notre côté pour faire le nécessaire pour la prochaine version d'HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 2 weeks ago |
| [](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants) | [Visibility of “Published / Default” icons in product variants](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants "-- HikaShop version -- : 6.6.0  Hi Nicolas.  After updating HikaShop, we have noticed that in the product variants list, the icons indicating whether a variant is Published and/or set as Default are now barely visible.  I have attached a screenshot. As you can see, especially in the “Published” column, the white icons on the light grey background have very little contrast. Previously, these statuses were much easier to identify at a glance.  Are you aware of this change or of any styling issue related to the latest HikaShop versions?  If so, is a fix planned? In the meantime, is there any backend CSS we can safely modify to make these icons more visible without causing issues with future updates?  We are currently using HikaShop 6.6.0.  Thank you.  Best regards, José Ángel Hermanos Galiano")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 2 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants#373296 "Hello,  That build does contain the fix, but the fix is only in a CSS file, which is installed in the media folder of Joomla, separately from the rest of HikaShop. And the problem you reported came from a change in a PHP file, so seeing it appear after the update doesn't tell us that the CSS file was updated too. Two checks:  1. In the Configuration menu of HikaShop, Display tab, click on the pencil next to the &quot;Back-end CSS File&quot; setting. First, make sure it is set to &quot;default&quot;. Also, the edit button displays the file as it is on your server. Search for the text span.icon-publish in it. If it is not there, add these two rules at the end and save:  2. If the text is there, open   www.yourwebsite.com/media/com&#95;hikashop/css/backend&#95;default.css  in your browser, with your own domain, and search for it again. If you don't find it there, a cache in front of your website, a CDN like Cloudflare for example, is serving the old file, and emptying its cache will solve it.  If neither of the two explains it, we'll need a backend access to your website to look at it directly. You can send it to us with our contact form,   www.hikashop.com/support/contact-us.html , along with a link to this thread.") 1 month 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:195 | [Last Post](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants#373296 "Hello,  That build does contain the fix, but the fix is only in a CSS file, which is installed in the media folder of Joomla, separately from the rest of HikaShop. And the problem you reported came from a change in a PHP file, so seeing it appear after the update doesn't tell us that the CSS file was updated too. Two checks:  1. In the Configuration menu of HikaShop, Display tab, click on the pencil next to the &quot;Back-end CSS File&quot; setting. First, make sure it is set to &quot;default&quot;. Also, the edit button displays the file as it is on your server. Search for the text span.icon-publish in it. If it is not there, add these two rules at the end and save:  2. If the text is there, open   www.yourwebsite.com/media/com&#95;hikashop/css/backend&#95;default.css  in your browser, with your own domain, and search for it again. If you don't find it there, a cache in front of your website, a CDN like Cloudflare for example, is serving the old file, and emptying its cache will solve it.  If neither of the two explains it, we'll need a backend access to your website to look at it directly. You can send it to us with our contact form,   www.hikashop.com/support/contact-us.html , along with a link to this thread.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 2 weeks ago |
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