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#   Facebook pixel event tracking

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- **[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")**
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3 years 8 months ago [\#349154](#349154) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349154 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")* was created by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")*

Is there any plugin for Facebook pixel for ads and conversion tracking?
I use [ www.facebook.com/business/help/338648233365065](https://www.facebook.com/business/help/338648233365065) but last month have problems with conversion values. They are wrong for at least one decimal point.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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3 years 8 months ago [\#349157](#349157) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349157 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi,

I'm not following you. This plugin is for J2Store as far as I can see.
Are you asking us for a problem between J2Store and that plugin developed by Facebook ?
Or did you provide the wrong link ?
Or did you modify that plugin to support HikaShop ? What code are you using in that case ?

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3 years 8 months ago -  3 years 8 months ago [\#349170](#349170) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349170 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Im using this plugin (atached). Working well with Hikashop till few weeks ago.

**\[Moderator :\]**In general and any cases, for the proper functioning of this forum, please do not post files directly here.
Especially if it is a file whose origin **MIGHT** be of dubious origin.**\[/Moderator\]**

Last edit: 3 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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3 years 8 months ago [\#349174](#349174) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349174 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hello,

Sorry for this return but as we haven't develop this plugin, and as it has been develop for Joomla and so, is not HikaShop specific helping you will be difficult.

We hope that you will be able to solve your current issue.
Regards

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3 years 8 months ago [\#349183](#349183) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349183 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

I understand that and Im not asking for support for that plugin.
Im asking for recomendation to replace that plugin.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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3 years 8 months ago [\#349185](#349185) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349185 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi,

You have this plugin for HikaShop:
[ extensions.joomla.org/extension/extensio...meta-pixel-tracking/](https://extensions.joomla.org/extension/extension-specific/hikashop-extensions/hikashop-facebook-meta-pixel-tracking/)

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3 years 8 months ago [\#349273](#349273) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349273 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Their checkout is not working, so I canot buy the plugin. Support and contact is none.

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3 years 8 months ago [\#349274](#349274) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#349274 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi,

I don't have an issue on their checkout. What is your problem with it ?
Looking at their checkout, I can see it goes through the website [ senioriz.com/](https://senioriz.com/)
You can contact them here:
[ my.senioriz.com/contact.php](https://my.senioriz.com/contact.php)

The plugin has been last updated just a few months ago, so it looks like they are still actively maintaining it.

The following user(s) said Thank You: [senioriz](/forum/user/68695-senioriz "View senioriz's Profile")

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3 years 7 months ago [\#350304](#350304) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#350304 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

As we try to debug this, we found out that fb pixel event fires twice at InitiateCheckout.
Once without dot separator and once with corect price. So the issue is duplicate event and only on checkout.
I cant find where this dulicated event coming from.
Any sugestions?

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3 years 7 months ago [\#350308](#350308) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#350308 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi,

Well, I've never seen the code of the plugin. So it's hard to say anything useful.
How about asking the developer of the plugin where you purchased it ? They should be able to provide a useful answer.

The following user(s) said Thank You: [senioriz](/forum/user/68695-senioriz "View senioriz's Profile")

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3 years 7 months ago [\#350317](#350317) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#350317 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

We allready try that. Their answer is
We do not have such a value in the plugin codes. Maybe this problem is due to interference with some of your plugins. Unfortunately, I did not find the reason.

The thing is that bug is hapening regardles what plugin we use. So I gues must be something in hika checkout page. We do not use any override on checkout. Problem with duplicate events starts after hika update to 4.7.1 .

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3 years 7 months ago [\#350320](#350320) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#350320 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi,

HikaShop doesn't has anything related to the FaceBook pixel in it so I don't see how it could be something in HikaShop.

You said that

> fb pixel event fires twice at InitiateCheckout

.
So a simple way to check on whether the issue is in the plugin from [ extensions.joomla.org/extension/extensio...meta-pixel-tracking/](https://extensions.joomla.org/extension/extension-specific/hikashop-extensions/hikashop-facebook-meta-pixel-tracking/) is to disable it. If, after that, you get 0 fb pixel event fires at initiateCheckout, and if you reenable it, you get two, it can only mean that both event fires comes from the plugin.

That's the first thing I would try. If it comes from the plugin, then the developer has to look into it.
And if you still get 1 event fire after the plugin is disabled, it means that you indeed have something else triggering the event fire on your website.

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3 years 4 months ago [\#352856](#352856) by [senioriz](/forum/user/68695-senioriz "View senioriz's Profile")  Replied by *[senioriz](/forum/user/68695-senioriz "View senioriz's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#352856 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hi @nicolas ,
We made the necessary updates. And version 1.0.4 has no issues and is fully compatible with PHP 8 and Joomla 4.

[ extensions.joomla.org/extension/extensio...meta-pixel-tracking/](https://extensions.joomla.org/extension/extension-specific/hikashop-extensions/hikashop-facebook-meta-pixel-tracking/)

If there are any errors&amp; bugs, simply contact us via [ my.senioriz.com/contact.php](https://my.senioriz.com/contact.php) or our email address my@senioriz.com

Best regards,
Amin.E
SENIORIZ LTD

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Joomla &amp; Hikashop Dev - [ JoomlaMax.com](https://JoomlaMax.com)

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2 years 7 months ago -  2 years 7 months ago [\#359920](#359920) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")  Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#359920 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Testing now.

Last edit: 2 years 7 months ago by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile").

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2 years 7 months ago [\#359968](#359968) by [senioriz](/forum/user/68695-senioriz "View senioriz's Profile")  Replied by *[senioriz](/forum/user/68695-senioriz "View senioriz's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#359968 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Just Released Ver:1.0.6
please re-check

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11 months 3 weeks ago [\#369249](#369249) by [senioriz](/forum/user/68695-senioriz "View senioriz's Profile")  Replied by *[senioriz](/forum/user/68695-senioriz "View senioriz's Profile")* on topic *[Facebook pixel event tracking](/forum/30-integrations/905871-facebook-pixel-event-tracking#369249 "Is there any plugin for Facebook pixel for ads and conversion tracking? I use   www.facebook.com/business/help/338648233365065  but last month have problems with conversion values. They are wrong for at least one decimal point.")*

Hello,
we rebuilt our HikaShop tracking for the post-cookie web. Meet JoomlaMAX HikaShop MetaPixel v2.0.0 — now running Meta Pixel + Conversions API (CAPI) with automatic event deduplication for resilient, accurate attribution.

[ joomlamax.com/joomla-extensions/hikashop...-meta-pixel-tracking](https://joomlamax.com/joomla-extensions/hikashop-facebook-meta-pixel-tracking)

--ADD: Dual tracking (browser + server) with dedup for higher capture on iOS/ad-blocked browsers.
--ADD: Full funnel out-of-the-box: PageView → ViewContent → AddToCart → InitiateCheckout → Purchase.
--ADD: Enhanced match quality (fbc/fbp, optional hashed email/phone, IP) + GDPR-friendly controls (consent, anonymization).
--ADD: Built-in diagnostics: Test Event Code, verbose logs, error tracing; async front-end + efficient server calls.

Key Features
- Dual Tracking : Browser + server with event deduplication for 90%+ capture.
- Full Funnel Events: PageView, ViewContent, AddToCart, InitiateCheckout, Purchase.
- Dynamic Currency: Auto‑detect from cart/order, multi‑currency ready, tax mode selectable.
- Enhanced Match: fbc/fbp, hashed email/phone, IP, login ID — higher match quality.
- Privacy Controls: Consent support, hashed identifiers, IP anonymization options.
- Debug &amp; Test: Test Event Code, verbose logs, daily rotation, error tracing.
- Flexible Config: Enable/disable events, choose browser‑only, server‑only, or both.
- Performance: Async pixel load, efficient server calls (&lt;50ms), no extra tables.
- Production‑Ready: Graceful degradation, checkout‑safe, Joomla standards.

Tracked E‑commerce Events
Events:
PageView
ViewContent
AddToCart
InitiateCheckout
Purchase

Data per Event:
Product IDs, names, prices, quantities, currency
Order totals and tax mode
Hashed email/phone (optional)
fbc/fbp, IP (if enabled)

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Joomla &amp; Hikashop Dev - [ JoomlaMax.com](https://JoomlaMax.com)

The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile")

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Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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