[Skip to main content](#vessel-content) # Reminder Plugin Informatoin ## - **[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")** - [![dklbwf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2878-dklbwf "View dklbwf's Profile") Topic Author - [ Offline](/forum/user/2878-dklbwf) Less More - Posts: 130 - Thank you received: 6 - - 2 years 8 months ago - 2 years 8 months ago [\#358980](#358980) by [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile") *[Reminder Plugin Informatoin](/forum/30-integrations/907733-reminder-plugin-informatoin#358980 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.42 Hello, I am wanting to use the reminder plugin to send notification/email to users that leave there orders in created status. I am just trying to get some understanding on how the plugin works. When a email is sent, does it only send one time or send multiple times? And in the screenshot are these values in seconds? What do the following fields mean exactly: frequency, last update, waiting period for created orders, max waiting period for created orders Thnx")* was created by *[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")* -- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.42 Hello, I am wanting to use the reminder plugin to send notification/email to users that leave there orders in created status. I am just trying to get some understanding on how the plugin works. When a email is sent, does it only send one time or send multiple times? And in the screenshot are these values in seconds? What do the following fields mean exactly: frequency, last update, waiting period for created orders, max waiting period for created orders [ ![hikashopscreen.png](/forum/attachment/58785) ](/forum/attachment/58785 "...shopscreen.png") Thnx - [ ![hikashopscreen.png](/forum/attachment/58785) ](/forum/attachment/58785 "...shopscreen.png") [ ](/forum/attachment/58785?download=1 "...shopscreen.png") Last edit: 2 years 8 months ago by [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ludGVncmF0aW9ucy85MDc3MzMtcmVtaW5kZXItcGx1Z2luLWluZm9ybWF0b2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 2 years 8 months ago [\#358981](#358981) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Reminder Plugin Informatoin](/forum/30-integrations/907733-reminder-plugin-informatoin#358981 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.42 Hello, I am wanting to use the reminder plugin to send notification/email to users that leave there orders in created status. I am just trying to get some understanding on how the plugin works. When a email is sent, does it only send one time or send multiple times? And in the screenshot are these values in seconds? What do the following fields mean exactly: frequency, last update, waiting period for created orders, max waiting period for created orders Thnx")* Hi, Please click on the "help" button on that screen and you'll get information for each option, including the fact that they are in seconds. The plugin will only send the notification email once. The following user(s) said Thank You: [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ludGVncmF0aW9ucy85MDc3MzMtcmVtaW5kZXItcGx1Z2luLWluZm9ybWF0b2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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