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#   Mass Action only works manual

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- **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")**
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9 years 8 months ago -  9 years 8 months ago [\#261971](#261971) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#261971 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")*

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.0

Hi supportteam,

I have created two mass action which only works when you trigger (process) it manually.

The action is to unpublish products whose value is 0.

So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.

Hope you can help me.

Kind regards,
Lumiga

This message contains confidential information

See configuration:
[ ![cron1.jpg](/forum/attachment/36235) ](/forum/attachment/36235 "cron1.jpg")

[ ![cron2.jpg](/forum/attachment/36236) ](/forum/attachment/36236 "cron2.jpg")

---

Kind regards,
Lumiga

- [ ![cron1.jpg](/forum/attachment/36235) ](/forum/attachment/36235 "cron1.jpg") [ ](/forum/attachment/36235?download=1 "cron1.jpg")
- [ ![cron2.jpg](/forum/attachment/36236) ](/forum/attachment/36236 "cron2.jpg") [ ](/forum/attachment/36236?download=1 "cron2.jpg")

Last edit: 9 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: removing credentials

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9 years 8 months ago [\#262014](#262014) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#262014 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi,

Please stop providing credentials directly in the forum.
If we need to have access to your website, we will ask for it.
Thank you for your understanding.

About your bug report ; because the Mass Action system did not changed between HikaShop 2.6.4 and HikaShop 3.0.0 ; I'm afraid that the system and the triggers are still working the same.
Now you can note that an action can have several triggers in the same time, so you can use the "update" and the "created" triggers in one single action.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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9 years 8 months ago -  9 years 8 months ago [\#262015](#262015) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#262015 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Jerome,

Is it not save then? I thought it saves some time for both of us. So you won't have to ask and I have not wait a second day to get a answer. ![;-)](/media/kunena/emoticons/14.png ";-)") But I won't do it anymore. Sorry

I have this issue also in 2.6.4 and 3.0.0 so you are correct that there is no difference.
By coincidence I found out that is issue has to do with the Filters.
When I use one filter it works fine, but with the second filter on it doesn't work anymore.
See screenprint:
I have tried the name and also the ID but none of the options works

[ ![filter.jpg](/forum/attachment/36252) ](/forum/attachment/36252 "filter.jpg")

[ ![producten.jpg](/forum/attachment/36253) ](/forum/attachment/36253 "producten.jpg")

[ ![product.jpg](/forum/attachment/36254) ](/forum/attachment/36254 "product.jpg")

After updating the NAME, the product is still Published. Also after I cleared the cash.
[ ![test.jpg](/forum/attachment/36255) ](/forum/attachment/36255 "test.jpg")

When I do a manual Mass Action it works fine!

---

Kind regards,
Lumiga

- [ ![filter.jpg](/forum/attachment/36252) ](/forum/attachment/36252 "filter.jpg") [ ](/forum/attachment/36252?download=1 "filter.jpg")
- [ ![producten.jpg](/forum/attachment/36253) ](/forum/attachment/36253 "producten.jpg") [ ](/forum/attachment/36253?download=1 "producten.jpg")
- [ ![product.jpg](/forum/attachment/36254) ](/forum/attachment/36254 "product.jpg") [ ](/forum/attachment/36254?download=1 "product.jpg")
- [ ![test.jpg](/forum/attachment/36255) ](/forum/attachment/36255 "test.jpg") [ ](/forum/attachment/36255?download=1 "test.jpg")

Last edit: 9 years 8 months ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile").

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9 years 8 months ago [\#262146](#262146) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#262146 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hello,

Can you provide **2** Filters configuration **screenshots** (worked and non-worked).
Please note that your provided access **didn't work** for access backend.

Awaiting news from you

Regards

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9 years 8 months ago -  9 years 7 months ago [\#262293](#262293) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#262293 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Philip,

Here the two screenshots.

[ ![fine.jpg](/forum/attachment/36325) ](/forum/attachment/36325 "fine.jpg")

[ ![manual.jpg](/forum/attachment/36326) ](/forum/attachment/36326 "manual.jpg")

---

Kind regards,
Lumiga

- [ ![fine.jpg](/forum/attachment/36325) ](/forum/attachment/36325 "fine.jpg") [ ](/forum/attachment/36325?download=1 "fine.jpg")
- [ ![manual.jpg](/forum/attachment/36326) ](/forum/attachment/36326 "manual.jpg") [ ](/forum/attachment/36326?download=1 "manual.jpg")

Last edit: 9 years 7 months ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile").

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9 years 7 months ago [\#265744](#265744) by [xgenics](/forum/user/44498-xgenics "View xgenics's Profile")  Replied by *[xgenics](/forum/user/44498-xgenics "View xgenics's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#265744 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi,
Is this solved?
I am having the same problem with the latest build 3.01. + PHP 7.0.16 where action only works when I press the "Process" button.
On my sandbox site it works absolutely fine with 3.0.1 + PHP 5.5.38

I also noticed a couple of glitches with PHP 7, where the sub-options don't appear until I refresh my page. Example: When I select the action 'Change the user group' the next dialogue of Add/Replace/Remove does not dynamically appear until after I save the form.

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9 years 7 months ago [\#265746](#265746) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#265746 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Philip,

Dit you find the time to take a look at this issue?

Kind regards,
Lumiga

---

Kind regards,
Lumiga

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9 years 7 months ago [\#265747](#265747) by [xgenics](/forum/user/44498-xgenics "View xgenics's Profile")  Replied by *[xgenics](/forum/user/44498-xgenics "View xgenics's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#265747 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Just "solved" similar problem, looks like a bug, walks like a bug, must be ....
Downgrade from PHP 7 to PHP 5+ and problem disappears.

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9 years 7 months ago -  9 years 7 months ago [\#265748](#265748) by [xgenics](/forum/user/44498-xgenics "View xgenics's Profile")  Replied by *[xgenics](/forum/user/44498-xgenics "View xgenics's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#265748 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

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Last edit: 9 years 7 months ago by [xgenics](/forum/user/44498-xgenics "View xgenics's Profile").

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9 years 5 months ago [\#268602](#268602) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#268602 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Hikashop,

Can you tell me something about the status of this issue.
We need this mass actions for our auto import from our back-office.

Hope you can give me some feedback.

Kind regards,
Lumiga

---

Kind regards,
Lumiga

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9 years 5 months ago [\#268609](#268609) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#268609 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hello,

Did you try to test your mass-action with PHP5 ? And if so, did it fix the issue ?
Thanks to that information it will help our team to investigate and reproduce the issue.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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9 years 5 months ago [\#269114](#269114) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#269114 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Jerome,

In my opinion it has nothing to do with PHP 7. I have tested it now in PHP 5.6 and 7 and still I have the same issue.

You can see in my movie that my action will only perform after a manual action from the mass action or a manual update from a product.
But nothing happens when we do a import.

[ Video 1](http://lumiga.nl/1/part-1-2017-05-09_15-23-34.mp4)

[ Video 2](http://lumiga.nl/1/part-2-2017-05-09_15-23-34.mp4)

I hope you can fix this soon as we need it for the process from our back office system from who we importing products.

Kind regards,
Lumiga

---

Kind regards,
Lumiga

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9 years 5 months ago [\#269133](#269133) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#269133 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi,

Try to change the mass action to use the "category_id" equal to the id of the category instead of use the category_name.
It might be that the category_name is not loaded in some cases which could explain why it doesn't in some cases. But the category_id should always be ok.

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9 years 5 months ago [\#269201](#269201) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#269201 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Nicolas,

Unfortunately, it did not have any effect to Change the mass action to use the "category_id" equal to the id of the category instead of use the category_name.

I get exactly the same issue with this configuration.

[ ![24.jpg](/forum/attachment/38068) ](/forum/attachment/38068 "24.jpg")

Kind regards,
Lumiga

---

Kind regards,
Lumiga

- [ ![24.jpg](/forum/attachment/38068) ](/forum/attachment/38068 "24.jpg") [ ](/forum/attachment/38068?download=1 "24.jpg")

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9 years 5 months ago [\#269958](#269958) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#269958 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi,

I've added a patch which should help:
[ www.hikashop.com/forum/3-bug-report/8902...th-php-7.html#269957](https://www.hikashop.com/forum/3-bug-report/890242-product-mass-action-works-with-php-5-6-but-not-with-php-7.html#269957)

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9 years 5 months ago [\#270540](#270540) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#270540 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Nicolas,

I tried the new version with the patch, but still it only works when I apply the mass action manual.
As seen in my video's above.

I hope you can found a solution for this issue.

Kind regards,
Lumiga

---

Kind regards,
Lumiga

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9 years 4 months ago [\#271144](#271144) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#271144 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Nicolas,

Have you already found a solution?
We hope you can find it soon, because we absolutely need this function at the time we are going live.

Hope to hear from you.

Kind regards,

Lumiga

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Kind regards,
Lumiga

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9 years 4 months ago [\#272276](#272276) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#272276 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

Hi Hikashop team,

Can you please give us a update about this issue?
We hope you can find it soon, because we need this function at the time we are going live.

Hope to hear from you.

Kind regards,
Lumiga

---

Kind regards,
Lumiga

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9 years 4 months ago [\#272808](#272808) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")  Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[Mass Action only works manual](/forum/44-mass-actions/888774-mass-action-only-works-manual#272808 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0  Hi supportteam,  I have created two mass action which only works when you trigger (process) it manually.  The action is to unpublish products whose value is 0.  So it's a simple to check if it's working if you change the productname. Then you do a update but the product is still published when there is no price available.  Hope you can help me.  Kind regards, Lumiga  See configuration:")*

This issue becaume to big so I created a new to let us focus on the real problem.

See: [ www.hikashop.com/forum/import-export-csv...ly-works-manual.html](https://www.hikashop.com/forum/import-export-csv-xls/890897-mass-action-only-works-manual.html)

Kind Regards,
Lumiga

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Lumiga

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