[Skip to main content](#vessel-content) # How to CC or BCC Hikashop emails to customers ## - **[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")** - [![tidosho's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13071-tidosho "View tidosho's Profile") Topic Author - [ Offline](/forum/user/13071-tidosho) Less More - Posts: 37 - Thank you received: 1 - - 11 years 8 months ago [\#188210](#188210) by [tidosho](/forum/user/13071-tidosho "View tidosho's Profile") *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#188210 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* was created by *[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 11 years 8 months ago [\#188279](#188279) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#188279 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* Hi, You can edit the emails via the menu System>Emails and add such line of code at the end of the emails and it should work: <?php $mail->bcc_email = 'myemail@mywebsite.com'; ?> Next version of HikaShop will have a new field in the email edition page in order to be able to easily add the email address for the bcc. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")** - [![tidosho's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13071-tidosho "View tidosho's Profile") Topic Author - [ Offline](/forum/user/13071-tidosho) Less More - Posts: 37 - Thank you received: 1 - - 11 years 8 months ago [\#188313](#188313) by [tidosho](/forum/user/13071-tidosho "View tidosho's Profile") Replied by *[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#188313 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* Hi Nicolas: I'll give the PHP addition a try, but like most folk would prefer the functionality included in the core product, so that's great news. Do you have a rough ETA for the new version? Regards, Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 11 years 8 months ago [\#188318](#188318) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#188318 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* Hi, It will be in a month if all goes well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile")** - [![olivnewton's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9482-olivnewton "View olivnewton's Profile") - [ Offline](/forum/user/9482-olivnewton) Less More - Posts: 154 - Thank you received: 4 - - 10 years 10 months ago [\#224772](#224772) by [olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile") Replied by *[olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#224772 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* any news on this? cant find an option for this. using: HIKA 2.5.0 08 juillet 2015 Joomla 3.4.6 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86287 - Thank you received: 14264 - - 10 years 10 months ago [\#224850](#224850) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#224850 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* Hi, It's available yes. It has been added in HikaShop 2.4.0 as you can see on our change log: [ www.hikashop.com/support/support/documen...ashop-changelog.html](http://www.hikashop.com/support/support/documentation/56-hikashop-changelog.html) Here is a screenshot: [ take.ms/y3WtS](http://take.ms/y3WtS) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile")** - [![olivnewton's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9482-olivnewton "View olivnewton's Profile") - [ Offline](/forum/user/9482-olivnewton) Less More - Posts: 154 - Thank you received: 4 - - 10 years 10 months ago [\#225015](#225015) by [olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile") Replied by *[olivnewton](/forum/user/9482-olivnewton "View olivnewton's Profile")* on topic *[How to CC or BCC Hikashop emails to customers](/forum/35-orders-management/874525-how-to-cc-or-bcc-hikashop-emails-to-customers#225015 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?")* gret thanks, i was looking for an overall BCC in configuration, never thought of looking for it inside the email templates. but makes sense though! ![;-)](/media/kunena/emoticons/14.png ";-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL29yZGVycy1tYW5hZ2VtZW50Lzg3NDUyNS1ob3ctdG8tY2Mtb3ItYmNjLWhpa2FzaG9wLWVtYWlscy10by1jdXN0b21lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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