- Posts: 237
- Thank you received: 5
Cannot save HikaShop configuration
11 years 3 months ago #206795
by ltempest
Cannot save HikaShop configuration was created by ltempest
-- HikaShop version -- : 2.4.0 Business
-- Joomla version -- : 3.4.1
HELP!
I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there.
Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods!
Where in the database or filebase is the configuration stored? can I correct it directly there?
Thanks
Lee
-- Joomla version -- : 3.4.1
HELP!
I'm trying to change the Unpaid Order Status in the HikaSHop config. However when I make the changes and save the page, even though it updates and says Saved, the changes have not been made and it defaults back to what was already there.
Currently the Unpaid Status is set to created, which is not good as emails are being sent saying they have paid for the goods!
Where in the database or filebase is the configuration stored? can I correct it directly there?
Thanks
Lee
Please Log in or Create an account to join the conversation.
11 years 3 months ago #206798
by nicolas
Replied by nicolas on topic Cannot save HikaShop configuration
Hi,
That's a bug of HikaShop 2.4.0
Update to HikaShop 2.5.0 and that will fix the problem.
Alternatively, yes, you can enter the value directly in the hikashop_config table for the unpaid_order_statuses entry.
That's a bug of HikaShop 2.4.0
Update to HikaShop 2.5.0 and that will fix the problem.
Alternatively, yes, you can enter the value directly in the hikashop_config table for the unpaid_order_statuses entry.
Please Log in or Create an account to join the conversation.
11 years 3 months ago #206897
by markshain
Replied by markshain on topic Cannot save HikaShop configuration
Nicolas,
Thanks for the reply. Looking at both the admin backend and the database and comparing the values, it does not seem to match up!
When viewing the admin it shows created, yet the database has the value cancelled in the entry. Please see the attached screenshots.
Is the only solution to update to 2.5.0?
Thanks
Lee
Thanks for the reply. Looking at both the admin backend and the database and comparing the values, it does not seem to match up!
When viewing the admin it shows created, yet the database has the value cancelled in the entry. Please see the attached screenshots.
Is the only solution to update to 2.5.0?
Thanks
Lee
Please Log in or Create an account to join the conversation.
11 years 3 months ago #206899
by Xavier
Replied by Xavier on topic Cannot save HikaShop configuration
Hi,
If the database has the value "cancelled" so the system will use the "cancelled" value for the checks.
If it is not the case, so yes update to 2.5.0 will be the easiest solution.
If the database has the value "cancelled" so the system will use the "cancelled" value for the checks.
If it is not the case, so yes update to 2.5.0 will be the easiest solution.
Please Log in or Create an account to join the conversation.
Time to create page: 0.178 seconds