- Posts: 94
- Thank you received: 0
Notes on orders and/or over-ordering
7 years 6 months ago #304898
by paul_sugg
Notes on orders and/or over-ordering was created by paul_sugg
-- HikaShop version -- : 4.0.3
-- Joomla version -- : latest
A customer who has started to order a number of times has asked if there is a section within the ordering system that would allow them to add notes.
For example, they ordered yesterday, however, they wanted to order greater than the stock quantity. Currently, you need to order the stock amount, then forward order for the extra quantity separately.
If there was a comments/notes section, this would allow him to inform us to hold the original order until all lines are available, allowing consolidation of goods.
The alternative and ideal situation, would be to allow him to over order on the line, however I believe this is not possible with Hikashop.
What do you suggest is the best option for this problem.
-- Joomla version -- : latest
A customer who has started to order a number of times has asked if there is a section within the ordering system that would allow them to add notes.
For example, they ordered yesterday, however, they wanted to order greater than the stock quantity. Currently, you need to order the stock amount, then forward order for the extra quantity separately.
If there was a comments/notes section, this would allow him to inform us to hold the original order until all lines are available, allowing consolidation of goods.
The alternative and ideal situation, would be to allow him to over order on the line, however I believe this is not possible with Hikashop.
What do you suggest is the best option for this problem.
Please Log in or Create an account to join the conversation.
7 years 6 months ago #304907
by nicolas
Replied by nicolas on topic Notes on orders and/or over-ordering
Hi,
If you want to add a notes / comments section during the checkout, it's easy to do. You can create a custom field of the table "order" and of the type "text area" via the menu Display>Custom fields for that.
If you want to add a notes / comments section during the checkout, it's easy to do. You can create a custom field of the table "order" and of the type "text area" via the menu Display>Custom fields for that.
Please Log in or Create an account to join the conversation.
Time to create page: 0.164 seconds