Custom field not display in Back-end Form and Back-end Listing

-- HikaShop version -- : 5.0.1
-- Joomla version -- : 4.4.3
-- PHP version -- : 3.7.0

I have set the custom field for the order category to display in Back-end Form and Back-end Listing, but it didn't show in the order list.

Hi,

Please check the settings of each field. They have advanced display settings.

May I know if the advanced display settings refer to this?

Hi,

Yes. These look ok on your screenshot.
If you don't see the columns, then it could be:
- in the top right corner of the listing, you have a "columns" dropdown where you can select which columns you want to be displayed and which ones you want to be hidden. You might need to tweak these.
- HikaShop has CSS to hide some of the columns of the orders listing on small screens. What is the resolution of your screen ?

- in "columns" dropdown doesn't have my custom fields as well
- my screen resolution is 1920 * 1080

Hello,

We will need to see it by ourselves, so can you provide this elements :
- An Url link to your Backend (administrator)
- Backend user references (with maximum Acl)
Note : Use our Contact us form to provide this element, and don't forget to add an Url link to this topic.

Regards

Hello,

We have received your elements, and have therefore been able to carry out several investigations & tests, but unfortunately without being able to find the cause of your problem...
And we were unable to reproduce in our localhost.

As a result, we will have to ask you for more elements, namely FTP access to go further in the debugging.
regards

Hi,

You have a bug from HikaShop 5.0.1 which we fixed since then. Update your HikaShop and it will fix the problem:
www.hikashop.com/support/forum/orders-ma...-fields-anymore.html