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#  [Payment Methods](/forum/29-payment-methods "View Category 'Payment Methods'")  2186 topics

| Discussions about the different payment methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/29-payment-methods/100000085-stripe-checkout-plugin-issue) | [Stripe Checkout plugin issue](/forum/29-payment-methods/100000085-stripe-checkout-plugin-issue "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 6.2.0 -- PHP version -- : 8.5 -- Browser(s) name and version -- : Chrome 156.0  Hello, I am using the latest Stripe Checkout plugin. When a payment is successfully completed, the Stripe webhook reaches the site, the payment status changes to 'paid', and the order status updates correctly. However, no order confirmation or serial/ticket email is generated or sent. Looking at the order history, I see 'A payment notification was received with the state paid', but HikaShop does not trigger the notification sequence for automated payments (unlike manual status changes in the backend, which trigger emails successfully). Why does the automated webhook execution bypass the email trigger?  Best regards Dagmar")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 11 hours 54 minutes ago, by [Dasa](/forum/user/79122-dasa "View Dasa's Profile")       [Last Post](/forum/29-payment-methods/100000085-stripe-checkout-plugin-issue#100000453 "Hi,  The webhook does trigger the email: on a Joomla 6.2 / HikaShop 6.7.1 test shop with Stripe Checkout 1.5.9 and HikaSerial, a paid Stripe notification confirms the order and sends the customer the &quot;Your order is now confirmed&quot; email, with the serial key in it.  What stops it is a setting of the email itself. In System &gt; Emails, each order email has a &quot;Payment methods&quot; field: when payment methods are selected there, the email is only sent for orders paid with one of them. Stripe Checkout is a new payment method on your shop, so if that field lists your other methods (bank transfer for example) but not Stripe Checkout, the automatic email is skipped for Stripe orders. A status change from the order listing in the backend sends the email you see in its popup without that check, which is why your manual changes still work. I reproduced exactly this: with the email limited to bank transfer, the Stripe notification confirmed the order and assigned the serial, but no email went to the customer, while a manual status change sent it.  To fix it:  1. Go to System &gt; Emails and open &quot;Order status notification&quot;.  2. In &quot;Payment methods&quot;, either add Stripe Checkout or remove every method (with none selected, the email is sent for all orders). Also check that &quot;Published&quot; is on Yes: an unpublished email is skipped in the same way for automatic notifications. Save.  3. Do the same check for the other order emails you rely on, such as &quot;Order creation notification&quot;.  The setting is explained here:   www.hikashop.com/support/documentation/2...shop-email-form.html  The serial keys of HikaSerial are added to that same &quot;Order status notification&quot; email, so they will reach your customers again once it is sent. Your next Stripe orders will get the email automatically; for the orders already paid, you can resend it by changing their status from the orders listing with the notification enabled.  If it still does not send after that, open System &gt; Configuration, Main tab, Files, and click &quot;See the report&quot; next to the payment log file: HikaShop writes there the reason when it skips an email (the line starts with &quot;Sending of email order&#95;status&#95;notification skipped because...&quot;). Send us that line and we will look further.") 6 hours 26 minutes ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:11 | [Last Post](/forum/29-payment-methods/100000085-stripe-checkout-plugin-issue#100000453 "Hi,  The webhook does trigger the email: on a Joomla 6.2 / HikaShop 6.7.1 test shop with Stripe Checkout 1.5.9 and HikaSerial, a paid Stripe notification confirms the order and sends the customer the &quot;Your order is now confirmed&quot; email, with the serial key in it.  What stops it is a setting of the email itself. In System &gt; Emails, each order email has a &quot;Payment methods&quot; field: when payment methods are selected there, the email is only sent for orders paid with one of them. Stripe Checkout is a new payment method on your shop, so if that field lists your other methods (bank transfer for example) but not Stripe Checkout, the automatic email is skipped for Stripe orders. A status change from the order listing in the backend sends the email you see in its popup without that check, which is why your manual changes still work. I reproduced exactly this: with the email limited to bank transfer, the Stripe notification confirmed the order and assigned the serial, but no email went to the customer, while a manual status change sent it.  To fix it:  1. Go to System &gt; Emails and open &quot;Order status notification&quot;.  2. In &quot;Payment methods&quot;, either add Stripe Checkout or remove every method (with none selected, the email is sent for all orders). Also check that &quot;Published&quot; is on Yes: an unpublished email is skipped in the same way for automatic notifications. Save.  3. Do the same check for the other order emails you rely on, such as &quot;Order creation notification&quot;.  The setting is explained here:   www.hikashop.com/support/documentation/2...shop-email-form.html  The serial keys of HikaSerial are added to that same &quot;Order status notification&quot; email, so they will reach your customers again once it is sent. Your next Stripe orders will get the email automatically; for the orders already paid, you can resend it by changing their status from the orders listing with the notification enabled.  If it still does not send after that, open System &gt; Configuration, Main tab, Files, and click &quot;See the report&quot; next to the payment log file: HikaShop writes there the reason when it skips an email (the line starts with &quot;Sending of email order&#95;status&#95;notification skipped because...&quot;). Send us that line and we will look further.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 hours 26 minutes ago |
| [](/forum/29-payment-methods/100000080-paypal-cron) | [PayPal Cron](/forum/29-payment-methods/100000080-paypal-cron "-- HikaShop version -- : 6.7.1 &#91;2610202116&#93; -- Joomla version -- : 6.2.0 -- PHP version -- : 8.4.27 -- Browser(s) name and version -- : every browser -- Error-message(debug-mod must be tuned on) -- : -  Hi, is there any way to disable the PayPal Cron that automatically authorizes payments for orders with pending status? We are not instantly capturing the payment from paypal, because we have to manually check the legitimacy of the order first. With the version update to 6.7.1 (from 6.6.x) there came a cron task which automatically captures the authorized payments. Or is there another way around this, I am not seeing at the moment?  Thanks in advance!")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 days 17 hours ago, by [sonja.emmel](/forum/user/80415-sonja-emmel "View sonja.emmel's Profile")       [Last Post](/forum/29-payment-methods/100000080-paypal-cron#100000410 "Thank you so much for this awesome support! I already downloaded the patched version, placed a test order and triggered the cron. No confirmation on my paypal authorized payment - wonderful! I can't...") 3 days 14 hours ago     by [sonja.emmel](/forum/user/80415-sonja-emmel "View sonja.emmel's Profile") | Replies:2  Views:34 | [Last Post](/forum/29-payment-methods/100000080-paypal-cron#100000410 "Thank you so much for this awesome support! I already downloaded the patched version, placed a test order and triggered the cron. No confirmation on my paypal authorized payment - wonderful! I can't...") by [sonja.emmel](/forum/user/80415-sonja-emmel "View sonja.emmel's Profile")      3 days 14 hours ago |
| [](/forum/29-payment-methods/100000042-user-points) | [User points](/forum/29-payment-methods/100000042-user-points "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- Browser(s) name and version -- : Chrome 154.0  In our shop we have a rewards card that for £40 min spend you get one stamp on your rewards card. Each needs to be a separate transaction.  After the card is stamped 6 times the next purchase you can get 10% off that purchase.  We keep the card and the process starts again.  I want to do the same online put I find the form(s) confusing on what to put in the various fields. The spend would exclude shipping costs.  Thanks for any help.")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 2 weeks 4 days ago, by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile")       [Last Post](/forum/29-payment-methods/100000042-user-points#100000217 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- Browser(s) name and version -- : Chrome 154.0  In our shop we have a rewards card that for £40 min spend you get one stamp on your rewards card. Each needs to be a separate transaction.  After the card is stamped 6 times the next purchase you can get 10% off that purchase.  We keep the card and the process starts again.  I want to do the same online put I find the form(s) confusing on what to put in the various fields. The spend would exclude shipping costs.  Thanks for any help.") 2 weeks 4 days ago     by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile") | Replies:0  Views:65 | [Last Post](/forum/29-payment-methods/100000042-user-points#100000217 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- Browser(s) name and version -- : Chrome 154.0  In our shop we have a rewards card that for £40 min spend you get one stamp on your rewards card. Each needs to be a separate transaction.  After the card is stamped 6 times the next purchase you can get 10% off that purchase.  We keep the card and the process starts again.  I want to do the same online put I find the form(s) confusing on what to put in the various fields. The spend would exclude shipping costs.  Thanks for any help.") by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile")      2 weeks 4 days ago |
| [](/forum/29-payment-methods/100000033-stripe-checkout-payment-and-error-in-sql-syntax) | [Stripe Checkout payment and error in SQL syntax](/forum/29-payment-methods/100000033-stripe-checkout-payment-and-error-in-sql-syntax "-- url of the page with the problem -- :   www.121time.com  -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.9 -- Browser(s) name and version -- : Safari 605.1 -- Error-message(debug-mod must be tuned on) -- : 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')' at line 1  Hello  Just bought Hikashop Stripe Checkout Payment and payments are going through and are listed in Stripe dashboard, but I get this error page after it is done.  Can you help please? A confirmation page instead would be nice to get !  Thank you in advance  Jean-Loup")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 weeks 2 days ago, by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile")       [Last Post](/forum/29-payment-methods/100000033-stripe-checkout-payment-and-error-in-sql-syntax#100000188 "I confirm that working like a charm in live environment just by updating Hikashop business. So I won't investigate further about HTProtect since it's working! Thank you again Nicolas.") 3 weeks 21 hours ago     by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile") | Replies:10  Views:136 | [Last Post](/forum/29-payment-methods/100000033-stripe-checkout-payment-and-error-in-sql-syntax#100000188 "I confirm that working like a charm in live environment just by updating Hikashop business. So I won't investigate further about HTProtect since it's working! Thank you again Nicolas.") by [jean-loup](/forum/user/40284-jean-loup "View jean-loup's Profile")      3 weeks 21 hours ago |
| [](/forum/29-payment-methods/100000021-error-with-paypal-checkout-plugin) | [Error with PayPal checkout plugin](/forum/29-payment-methods/100000021-error-with-paypal-checkout-plugin "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Chrome 154.0  Hi!  I get  few errors then I use PayPal checkout: button pay by credit cart not displayed, only pay by PayPal. If I click by cancel - I get error:  I attach video in zip file and 2 screenshot. Thank you.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 weeks 5 days ago, by [designer71](/forum/user/39268-designer71 "View designer71's Profile")       [Last Post](/forum/29-payment-methods/100000021-error-with-paypal-checkout-plugin#100000112 "Thank you!") 3 weeks 4 days ago     by [designer71](/forum/user/39268-designer71 "View designer71's Profile") | Replies:2  Views:90 | [Last Post](/forum/29-payment-methods/100000021-error-with-paypal-checkout-plugin#100000112 "Thank you!") by [designer71](/forum/user/39268-designer71 "View designer71's Profile")      3 weeks 4 days ago |
| [](/forum/29-payment-methods/910834-invalid-notification-with-authorize-plugin-payment) | [Invalid notification with authorize plugin payment](/forum/29-payment-methods/910834-invalid-notification-with-authorize-plugin-payment "-- url of the page with the problem -- :   secure.authorize.net/gateway/transact.dll  -- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.3.33 -- Error-message(debug-mod must be tuned on) -- : Invalid notification  Hello,  Thank you for your component. It is very well designed and greatly appreciated.  I am experiencing an issue with the Authorize.Net payment plugin in SIM mode.  The payment is successfully approved and captured by Authorize.Net. However, when the response is sent back to HikaShop, the following message is displayed:  “Invalid notification.”  The HikaShop order is then automatically changed from “Created” to “Cancelled,” even though the transaction was successfully approved by Authorize.Net.  The debug log confirms the following:  &#42; x&#95;response&#95;code = 1 &#42; x&#95;response&#95;reason&#95;text = This transaction has been approved &#42; x&#95;SHA2&#95;Hash is present &#42; x&#95;MD5&#95;Hash is empty &#42; The correct order is identified through x&#95;po&#95;num &#42; The amount and currency are correct  I have completed the following checks:  &#42; The Signature Key contains exactly 128 hexadecimal characters. &#42; It does not contain spaces, line breaks, quotation marks, or a 0x prefix. &#42; The Signature Key was removed, entered again, and saved. &#42; The MD5 Hash field is empty. &#42; The same Signature Key works successfully with Odoo using the same Authorize.Net account. &#42; I tested the transaction without accented characters in the address, but the notification was still rejected. &#42; The Authorize.Net Response/Receipt URL is correctly registered. &#42; The response successfully reaches HikaShop and the correct order is loaded.  I also receive the following PHP warnings:  Warning: Undefined property: plgHikashoppaymentAuthorize::$payment&#95;params in plugins/hikashoppayment/authorize/authorize.php on line 360  Warning: Attempt to read property &quot;debug&quot; on null in plugins/hikashoppayment/authorize/authorize.php on line 360  At the beginning of the onPaymentNotification() function, the following property appears to be accessed before the payment parameters are loaded:  if($this-&gt;payment&#95;params-&gt;debug)  The payment parameters appear to be loaded only later, after the order number has been obtained:  $order&#95;id = (int)@$vars; $dbOrder = $this-&gt;getOrder($order&#95;id); $this-&gt;loadPaymentParams($dbOrder);  Could you please confirm whether there is a known issue with the SHA-512 hash calculation or validation in the Authorize.Net SIM plugin and provide the appropriate secure patch if necessary?  I do not want to disable SHA-512 validation. I can provide a sanitized payment log and the relevant sections of the authorize.php file if needed.  Thank you very much for your assistance.  Micheline")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 1 month 1 week ago, by [Mich](/forum/user/31631-mich "View Mich's Profile")       [Last Post](/forum/29-payment-methods/910834-invalid-notification-with-authorize-plugin-payment#100000076 "Hello,  Great news! I installed the latest build and performed another test transaction. The payment was successfully approved by Authorize.Net, and the HikaShop order was automatically confirmed.  The issue is now resolved.  Thank you very much for your help and for making the necessary improvements.  Micheline") 3 weeks 6 days ago     by [Mich](/forum/user/31631-mich "View Mich's Profile") | Replies:4  Views:231 | [Last Post](/forum/29-payment-methods/910834-invalid-notification-with-authorize-plugin-payment#100000076 "Hello,  Great news! I installed the latest build and performed another test transaction. The payment was successfully approved by Authorize.Net, and the HikaShop order was automatically confirmed.  The issue is now resolved.  Thank you very much for your help and for making the necessary improvements.  Micheline") by [Mich](/forum/user/31631-mich "View Mich's Profile")      3 weeks 6 days ago |
| [](/forum/29-payment-methods/100000011-paypal-checkout) | [PayPal checkout](/forum/29-payment-methods/100000011-paypal-checkout "-- HikaShop version -- : 6.6 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Chrome 154.0  Hi! The buyer paid 0 shekels via PayPal Checkout, but the order page does not indicate which item was purchased, in total I see 0. I see  In historical emails I see  which item was purchased and sum. Please see attach file. thank you")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 1 month 1 day ago, by [designer71](/forum/user/39268-designer71 "View designer71's Profile")       [Last Post](/forum/29-payment-methods/100000011-paypal-checkout#100000048 "thank you!") 1 month 1 day ago     by [designer71](/forum/user/39268-designer71 "View designer71's Profile") | Replies:2  Views:97 | [Last Post](/forum/29-payment-methods/100000011-paypal-checkout#100000048 "thank you!") by [designer71](/forum/user/39268-designer71 "View designer71's Profile")      1 month 1 day ago |
| [](/forum/29-payment-methods/884066-hikashop-leupay-mypos) | [HikaShop &amp; LeuPay - myPos](/forum/29-payment-methods/884066-hikashop-leupay-mypos "Hi guys, I searched without success here on Forum. I'm looking for a (the old iPay) / payment integration. I added the links, may be anyone yet done something... maybe, and/or had experience with Satabank All helps / suggestions are welcome, Thank you very much...")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 10 years 6 months ago, by [joomleb](/forum/user/2322-joomleb "View joomleb's Profile")       [Last Post](/forum/29-payment-methods/884066-hikashop-leupay-mypos#373448 "Hi,  For anyone stumbling on this old thread, note that we just released a payment plugin for myPOS:   www.hikashop.com/marketplace/product/317-mypos.html") 1 month 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:1536 | [Last Post](/forum/29-payment-methods/884066-hikashop-leupay-mypos#373448 "Hi,  For anyone stumbling on this old thread, note that we just released a payment plugin for myPOS:   www.hikashop.com/marketplace/product/317-mypos.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 1 week ago |
| [](/forum/29-payment-methods/910820-empty-popup-window-over-paypal-popup) | [Empty popup window over paypal popup](/forum/29-payment-methods/910820-empty-popup-window-over-paypal-popup "-- HikaShop version -- : 6.6.0 &#91;2609141704&#93; -- Joomla version -- : 6.1.3 -- PHP version -- : 8.3.33 -- Browser(s) name and version -- : Opera One(version: 135.0.5973.92) -- Error-message(debug-mod must be tuned on) -- : No error  Hi, since the update to HikaShop Business 6.6.0 &#91;2609141704&#93; our paypal credit/debit option is popping up a window to complete the paypal part. However, an additional empty popup is appearing over the top of it. It can be moved out of the way (see attached image). How can remove that and returning to running the form on the same pages as the paypal payment method selection button?  Thanks, Ian and Stu")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 1 month 2 weeks ago, by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile")       [Last Post](/forum/29-payment-methods/910820-empty-popup-window-over-paypal-popup#373417 "Hi Ian and Stu,  Could you first check the settings of your PayPal Checkout payment method? Make sure the credit card settings are properly set up (the &quot;Enable credit cards&quot; setting in particular), and save the payment method once, even if you don't change anything. That way, all its settings are stored with the options of the current version.  Also, were you using the old &quot;PayPal&quot; payment method before the update rather than &quot;PayPal Checkout&quot;? They don't display the payment the same way, so the interface can differ when switching from one to the other.  If it still doesn't look like before, please post a screenshot of the settings of the payment method and of the payment page, so that we can see what is displayed.") 1 month 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:251 | [Last Post](/forum/29-payment-methods/910820-empty-popup-window-over-paypal-popup#373417 "Hi Ian and Stu,  Could you first check the settings of your PayPal Checkout payment method? Make sure the credit card settings are properly set up (the &quot;Enable credit cards&quot; setting in particular), and save the payment method once, even if you don't change anything. That way, all its settings are stored with the options of the current version.  Also, were you using the old &quot;PayPal&quot; payment method before the update rather than &quot;PayPal Checkout&quot;? They don't display the payment the same way, so the interface can differ when switching from one to the other.  If it still doesn't look like before, please post a screenshot of the settings of the payment method and of the payment page, so that we can see what is displayed.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 2 weeks ago |
| [](/forum/29-payment-methods/910809-stripe-checkout-returning-page) | [Stripe Checkout Returning Page](/forum/29-payment-methods/910809-stripe-checkout-returning-page "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3  Hi there,  I am trying out the Stripe Checkout plugin. It all seems to work well but I have one small question. Is there any way to set the page that it returns to after completing the transaction?  Currently, Stripe sends the user back to my home page, which shows a message where they can click to see their order. however, the page looks a bit messy because it shows the order details in amongst the content of my home page. Can I control the returning page in the plugin or is it a setting in my Stripe account? I'd prefer it to go to the specific 'Thanks' page that I have already set up.  Many thanks Leila")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 1 month 3 weeks ago, by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile")       [Last Post](/forum/29-payment-methods/910809-stripe-checkout-returning-page#373381 "Fantastic! Thanks so much for your help with that.") 1 month 2 weeks ago     by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile") | Replies:6  Views:411 | [Last Post](/forum/29-payment-methods/910809-stripe-checkout-returning-page#373381 "Fantastic! Thanks so much for your help with that.") by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile")      1 month 2 weeks ago |
| [](/forum/29-payment-methods/910783-hikashop-2-of-3-order-emails-not-coming-through-when-a-credit-card-is-used) | [HikaShop: 2 of 3 Order emails not coming through when a credit card is used](/forum/29-payment-methods/910783-hikashop-2-of-3-order-emails-not-coming-through-when-a-credit-card-is-used "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.2.33 -- Browser(s) name and version -- : Chrome 151.0.7922.174 -- Error-message(debug-mod must be tuned on) -- : N/A  Hello!  We are getting the order administrator notifications, but not the payment notification and Order status notifications when a credit card is used. If a coupon is used we get all 3 emails like normal. We are using Hikashop Stripe Connect Payment Plugin version 1.2.5 We updated to Joomla 5.4.8 and HikaShop 6.5.2 the other day. We manually sent emails #7-15 in the email list to let the customers know the orderr went through. We ran a test with a coupon and all 3 emails came through. We ran another test with a credit card and only received the Order administrator notification as you can see in the email list.  I turned on debug with maximum reporting and do not see any errors.  Is there any additional information we can provide or access so you may better help us.  Thank you in advance for any help! Josh and Edwin with Radix Productions")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 2 months 3 days ago, by [ACMLLC](/forum/user/34241-acmllc "View ACMLLC's Profile")       [Last Post](/forum/29-payment-methods/910783-hikashop-2-of-3-order-emails-not-coming-through-when-a-credit-card-is-used#373282 "Hi Nicolas Thank you. We will do that. Have a great weekend! Edwin") 1 month 3 weeks ago     by [ACMLLC](/forum/user/34241-acmllc "View ACMLLC's Profile") | Replies:13  Views:302 | [Last Post](/forum/29-payment-methods/910783-hikashop-2-of-3-order-emails-not-coming-through-when-a-credit-card-is-used#373282 "Hi Nicolas Thank you. We will do that. Have a great weekend! Edwin") by [ACMLLC](/forum/user/34241-acmllc "View ACMLLC's Profile")      1 month 3 weeks ago |
| [](/forum/29-payment-methods/910796-petit-probleme-avec-paypal) | [petit problème avec Paypal](/forum/29-payment-methods/910796-petit-probleme-avec-paypal "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Brave  Bonjour,  Je ne sais pas si le pb est dût à Hika ou à Joomla (j'ai mis à jour les deux quasiment l'un après l'autre) mais depuis quand je passe une commande en choisissant Paypal comme mode de paiement j'ai ce message: Les boutons de paiement n'ont pas pu être chargés. Merci de désactiver l'extension de gestion des cookies ou d'optimisation du javascript qui bloque   www.paypal.com , puis de recharger cette page.  Avant ça fonctionnait (ça aide pas beaucoup ça...) et je n'ai pas changé le réglage des cookies de mon navigateur.  Cordialement, Nicolas")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 1 month 4 weeks ago, by [sl1200mk2](/forum/user/44915-sl1200mk2 "View sl1200mk2's Profile")       [Last Post](/forum/29-payment-methods/910796-petit-probleme-avec-paypal#373273 "on dirait que ça fonctionne, je vais attendre le retour d'une commande réelle.  merci, Nicolas") 1 month 4 weeks ago     by [sl1200mk2](/forum/user/44915-sl1200mk2 "View sl1200mk2's Profile") | Replies:2  Views:244 | [Last Post](/forum/29-payment-methods/910796-petit-probleme-avec-paypal#373273 "on dirait que ça fonctionne, je vais attendre le retour d'une commande réelle.  merci, Nicolas") by [sl1200mk2](/forum/user/44915-sl1200mk2 "View sl1200mk2's Profile")      1 month 4 weeks ago |
| [](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases) | [Hikashop Stripe unprocessed purchases](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.3.3  I use Hikashop Stripe Connect Payment Plugin v1.2.5 for card payments. Payment mode is endpage. Every day at least one order appears that is not processed. Instead of being given the opportunity to enter credit card details, the buyer only receives a notification that the order is being processed. Among the orders, the status of such an order is Created. There is no note in the payment log about any error for these cases. In case of rejections or insufficient balance, the error is normally logged. I have debug enabled in the plugin. Where could the problem be?")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 5 months 3 weeks ago, by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")       [Last Post](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases?start=20#373135 "Hi,  Thanks, this log is the one that explains it.  Look at the two orders: 28449 and 28450 were both confirmed and both served the card page, four seconds apart, for the same amount of 28,80 €. That is the same customer going through the last step of the checkout twice. They paid on the second page, the one their browser ended up on, so 28450 is confirmed and 28449 stays in &quot;Created&quot; forever with no payment against it. Nobody was charged twice, and no card ever reached the first order.  The other detail confirms it: there is no &quot;form not rendered&quot; line for the stuck order. Our debug build reports that six seconds after the page loads if the Stripe form is missing, so if Stripe's JavaScript had been blocked in that customer's browser we would see it. Nothing came back, which means that page was gone before six seconds had passed, not that it failed to load. The customer never saw anything wrong, which is why they never reported it.  The cause is in HikaShop, not in the Stripe plugin. The order form has a guard against being submitted twice, but one path went around it: when a block of the checkout finishes its own request while the final step is still being processed by the server, it submits the form again directly. Your last step takes a few seconds, since the payment, the shipping and the notifications are all called there, and that is the window where it happens. It fits your &quot;at least one a day&quot; exactly, since it needs that timing to line up.  We reproduced it here on a Joomla 6.2 shop by slowing the order creation down on purpose: with the event arriving five seconds into the first submission, two orders are placed for the same amount, seconds apart, exactly as in your log. With the fix, the same test places one.  It is fixed for 6.6.0. The second submission is now ignored while the order is being placed. The same change also repairs another thing you may have seen: after placing an order, coming back to the checkout with the browser button left the order button doing nothing at all.  I've included the patch in the 6.5.2. Download the install package of HikaShop on our website and install it on yours in order to get the patch.") 2 months 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases?start=0 "Page:1") - [2](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases?start=20 "Page:2") | Replies:23  Views:1265 | [Last Post](/forum/29-payment-methods/910498-hikashop-stripe-unprocessed-purchases?start=20#373135 "Hi,  Thanks, this log is the one that explains it.  Look at the two orders: 28449 and 28450 were both confirmed and both served the card page, four seconds apart, for the same amount of 28,80 €. That is the same customer going through the last step of the checkout twice. They paid on the second page, the one their browser ended up on, so 28450 is confirmed and 28449 stays in &quot;Created&quot; forever with no payment against it. Nobody was charged twice, and no card ever reached the first order.  The other detail confirms it: there is no &quot;form not rendered&quot; line for the stuck order. Our debug build reports that six seconds after the page loads if the Stripe form is missing, so if Stripe's JavaScript had been blocked in that customer's browser we would see it. Nothing came back, which means that page was gone before six seconds had passed, not that it failed to load. The customer never saw anything wrong, which is why they never reported it.  The cause is in HikaShop, not in the Stripe plugin. The order form has a guard against being submitted twice, but one path went around it: when a block of the checkout finishes its own request while the final step is still being processed by the server, it submits the form again directly. Your last step takes a few seconds, since the payment, the shipping and the notifications are all called there, and that is the window where it happens. It fits your &quot;at least one a day&quot; exactly, since it needs that timing to line up.  We reproduced it here on a Joomla 6.2 shop by slowing the order creation down on purpose: with the event arriving five seconds into the first submission, two orders are placed for the same amount, seconds apart, exactly as in your log. With the fix, the same test places one.  It is fixed for 6.6.0. The second submission is now ignored while the order is being placed. The same change also repairs another thing you may have seen: after placing an order, coming back to the checkout with the browser button left the order button doing nothing at all.  I've included the patch in the 6.5.2. Download the install package of HikaShop on our website and install it on yours in order to get the patch.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 1 week ago |
| [](/forum/29-payment-methods/910648-paypal-payment-cannot-be-seen) | [PayPal payment cannot be seen?](/forum/29-payment-methods/910648-paypal-payment-cannot-be-seen "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.3.31 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : none  Hi, I have an ongoing issue with PayPal users not being able to see the PayPal payment function after they have left checkout? It appears to be device related bit I cannot be 100% on that. It always works correctly for me when testing on: iPhone, MacBook, iPad, PC and Laptop.  This is causing dropped orders, it occasionally happens with Worldpay as well but not as often as PayPal? These are last night drop outs.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 months 3 weeks ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")       [Last Post](/forum/29-payment-methods/910648-paypal-payment-cannot-be-seen#373115 "Thank you, Yes the Paypal change was made.  Rgds") 2 months 1 week ago     by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") | Replies:16  Views:571 | [Last Post](/forum/29-payment-methods/910648-paypal-payment-cannot-be-seen#373115 "Thank you, Yes the Paypal change was made.  Rgds") by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")      2 months 1 week ago |
| [](/forum/29-payment-methods/910655-pdf-invoice) | [Pdf Invoice](/forum/29-payment-methods/910655-pdf-invoice "-- url of the page with the problem -- :   www.tonykart-france.fr/  -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4  Bonjour, Il me semble que pdf invoice devrait être en version 4.1.0 sur mon site. J'ai la version 4.0.3 d'installée Mais la mise à jour le système de mise à jour ne me le propose pas ! Mais mon abonnement est peut-être trop ancien ? Merci pour votre réponse")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 months 3 weeks ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile")       [Last Post](/forum/29-payment-methods/910655-pdf-invoice#372543 "Bonjour,  Les plugins proposés sur le marketplace doivent être mis à jour manuellement. Téléchargez le paquet d'installation avec le lien de téléchargement que vous avez dans la commande dans My account / My orders sur notre site et installez le sur le votre pour faire la mise à jour.") 3 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:219 | [Last Post](/forum/29-payment-methods/910655-pdf-invoice#372543 "Bonjour,  Les plugins proposés sur le marketplace doivent être mis à jour manuellement. Téléchargez le paquet d'installation avec le lien de téléchargement que vous avez dans la commande dans My account / My orders sur notre site et installez le sur le votre pour faire la mise à jour.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      3 months 3 weeks ago |
| [](/forum/29-payment-methods/910646-applepay-and-googlepay-for-the-stripe-plug-in) | [ApplePay and GooglePay for the STRIPE Plug-in?](/forum/29-payment-methods/910646-applepay-and-googlepay-for-the-stripe-plug-in "-- url of the page with the problem -- :   www.notable.au/  -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1  As STRIPE natively supports ApplePay and GooglePay, do you know when the STRIPE payment plug-in will support those methods as well?  I tried the PayPal payment plugin and found it unreliable for ApplePay and GooglePay. With ApplPay, it kept asking me to try another card. With GooglePay, I just get: APPROVE&#95;GOOGLE&#95;PAY&#95;VALIDATION&#95;ERROR PayPal itself works fine.  The reason I am asking about the STRIPE plug-in is that for small purchases, like audio files at $2.00 per sale, the PayPal fee is taking nearly $.60 on each transaction. STRIPE is half that cost.")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 3 months 3 weeks ago, by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")       [Last Post](/forum/29-payment-methods/910646-applepay-and-googlepay-for-the-stripe-plug-in#372490 "Terrific! Thank you. I just purchased it.  It works great!") 3 months 3 weeks ago     by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") | Replies:2  Views:478 | [Last Post](/forum/29-payment-methods/910646-applepay-and-googlepay-for-the-stripe-plug-in#372490 "Terrific! Thank you. I just purchased it.  It works great!") by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")      3 months 3 weeks ago |
| [](/forum/29-payment-methods/910635-acces-page-de-paiement-impossible) | [Accès page de paiement impossible](/forum/29-payment-methods/910635-acces-page-de-paiement-impossible "-- url of the page with the problem -- :   www.tonykart-france.fr/  -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.4  Bonjour, Depuis hier je ne peux plus accéder à la page de paiement Aucune modification n'a été faite Après validation de la commande, j'arrive sur une page blanche et çà mouline jusqu'à une erreur 500 Internal Server Error Testé avec plusieurs navigateurs Merci pour votre aide")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 4 months 1 day ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile")       [Last Post](/forum/29-payment-methods/910635-acces-page-de-paiement-impossible#372486 "Finalement Claude m'a fait nettoyé et corrigé le dossier www et la base de données A partir de là j'ai pu refaire le site facilement, seulement le côté graphisme. Je ne suis pas aller jusqu'à lui demander de refaire le site car j'avais déjà bien avancé avant votre dernière réponse.  Encore Merci sincèrement pour votre aide précieuse Christian") 3 months 3 weeks ago     by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") | Replies:15  Views:307 | [Last Post](/forum/29-payment-methods/910635-acces-page-de-paiement-impossible#372486 "Finalement Claude m'a fait nettoyé et corrigé le dossier www et la base de données A partir de là j'ai pu refaire le site facilement, seulement le côté graphisme. Je ne suis pas aller jusqu'à lui demander de refaire le site car j'avais déjà bien avancé avant votre dernière réponse.  Encore Merci sincèrement pour votre aide précieuse Christian") by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile")      3 months 3 weeks ago |
| [](/forum/29-payment-methods/910627-order-number-in-details-of-transactions-stripe-checkout) | [Order number in details of transactions stripe checkout](/forum/29-payment-methods/910627-order-number-in-details-of-transactions-stripe-checkout "Hi,  I’d like to know—if it’s already possible—how to retrieve the order code from the Stripe transaction details.  Currently, only the transaction ID is visible, making them difficult to look up, since the order number only appears as the purchased product after clicking on the transaction.  Thanks in advance.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 4 months 6 days ago, by [coopweb](/forum/user/84041-coopweb "View coopweb's Profile")       [Last Post](/forum/29-payment-methods/910627-order-number-in-details-of-transactions-stripe-checkout#372383 "Thanks, for the quick response. I will update you if the fix will not work :)") 4 months 6 days ago     by [coopweb](/forum/user/84041-coopweb "View coopweb's Profile") | Replies:2  Views:280 | [Last Post](/forum/29-payment-methods/910627-order-number-in-details-of-transactions-stripe-checkout#372383 "Thanks, for the quick response. I will update you if the fix will not work :)") by [coopweb](/forum/user/84041-coopweb "View coopweb's Profile")      4 months 6 days ago |
| [](/forum/29-payment-methods/910555-conformite-integration-monetico-paiement) | [Conformité intégration Monetico Paiement](/forum/29-payment-methods/910555-conformite-integration-monetico-paiement "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33  Bonjour,  j'ai reçu un mail de monetico concernant un ancien site web utilisant le module de paiement monetico avec HikaShop.  Voici un extrait de leur message : &quot;Pour assurer l'intégrité des transactions, il est important que le calcul de sécurité (MAC) soit réalisé conformément aux indications de la section « 4.3 Calcul du sceau MAC » du document « Monetico&#95;Paiement&#95;documentation&#95;page&#95;paiement.pdf » de notre documentation technique. Certaines évolutions, notamment réglementaires, imposent l'ajout de nouveaux paramètres dans les notifications dans des délais parfois contraints.  Concrètement, une fois que l'intégration de la notification est correctement réalisée, vous n'aurez plus rien à modifier par la suite. Les futures évolutions seront sans impact pour vous. Cela permet d'éviter tout rejet ou incohérence lors du traitement des paiements.&quot;  Dans mon cas et pour plusieurs raisons je n'ai pas pu monter en version d'HikaShop (version 4.4.4) et de Joomla (3.10.12).  Cela pose t'il problème par rapport à ce module ?  Par avance merci.")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 5 months 2 days ago, by [easyconnect83](/forum/user/30833-easyconnect83 "View easyconnect83's Profile")       [Last Post](/forum/29-payment-methods/910555-conformite-integration-monetico-paiement#372189 "Oui, c'est bon du coup.") 4 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:386 | [Last Post](/forum/29-payment-methods/910555-conformite-integration-monetico-paiement#372189 "Oui, c'est bon du coup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 months 3 weeks ago |
| [](/forum/29-payment-methods/910574-paypal-payer-en-4x-ne-saffiche-plus) | [Paypal payer en 4x ne s'affiche plus](/forum/29-payment-methods/910574-paypal-payer-en-4x-ne-saffiche-plus "-- url of the page with the problem -- : ndnfragrance.com -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.4.5 -- PHP version -- : 8.3.23  Hi, On the product page, under the product name it was written &quot;payer en 4x avec paypal&quot;. Since the last update from 6.1.0&gt;6.5.0, the sentence disappeared. The code is still there as I can see span id=&quot;zoid-paypal-message-uid......&quot; In the console, it seems to have a 422 error with message GET &quot;  www.paypal.com/credit-presentment/smart/...&amp;client&#95;id=BAAAf6EhR .....&quot;  If I check the show&#95;default.php the code is &quot;element-&gt;extraData-&gt;rightMiddle)) { echo implode(&quot;&#92;r&#92;n&quot;,$this-&gt;element-&gt;extraData-&gt;rightMiddle); } ?&gt;&quot;  So I guess, the problem should b in rightMiddle.... But no idea where is that rightMiddle and even if I could find that, I don't know what creates the error.  Do you have any clue?")        Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 4 months 4 weeks ago, by [Rejouisens](/forum/user/82752-rejouisens "View Rejouisens's Profile")       [Last Post](/forum/29-payment-methods/910574-paypal-payer-en-4x-ne-saffiche-plus#372169 "Yes, precisely.") 4 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:293 | [Last Post](/forum/29-payment-methods/910574-paypal-payer-en-4x-ne-saffiche-plus#372169 "Yes, precisely.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 months 3 weeks ago |
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