[Skip to main content](#vessel-content) # Paypal timeout ## - **[antonella](/forum/user/35476-antonella "View antonella's Profile")** - [![antonella's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35476-antonella "View antonella's Profile") Topic Author - [ Offline](/forum/user/35476-antonella) Less More - Posts: 6 - Thank you received: 0 - - 11 years 2 months ago [\#210492](#210492) by [antonella](/forum/user/35476-antonella "View antonella's Profile") *[Paypal timeout](/forum/29-payment-methods/878558-paypal-timeout#210492 "-- HikaShop version -- : Hikashop Essential 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.9-1ubuntu4.4+hs.4 -- Browser(s) name and version -- : Internet Esplorer 11 -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4 Hi, we have a problem with paypal redirect: Paypal method plugin works properly when we wait for automatic redirect but, if we use Internet Explorer and we click on the Buy Now button (Paga Adesso in our website), the redirect to Paypal payment page don't works and, after several minutes, appears this message on blank page: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4")* was created by *[antonella](/forum/user/35476-antonella "View antonella's Profile")* -- HikaShop version -- : Hikashop Essential 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.9-1ubuntu4.4+hs.4 -- Browser(s) name and version -- : Internet Esplorer 11 -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4 Hi, we have a problem with paypal redirect: Paypal method plugin works properly when we wait for automatic redirect but, if we use Internet Explorer and we click on the Buy Now button (Paga Adesso in our website), the redirect to Paypal payment page don't works and, after several minutes, appears this message on blank page: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzg1NTgtcGF5cGFsLXRpbWVvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 11 years 2 months ago [\#210497](#210497) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal timeout](/forum/29-payment-methods/878558-paypal-timeout#210497 "-- HikaShop version -- : Hikashop Essential 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.9-1ubuntu4.4+hs.4 -- Browser(s) name and version -- : Internet Esplorer 11 -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4 Hi, we have a problem with paypal redirect: Paypal method plugin works properly when we wait for automatic redirect but, if we use Internet Explorer and we click on the Buy Now button (Paga Adesso in our website), the redirect to Paypal payment page don't works and, after several minutes, appears this message on blank page: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4")* Hi, It seems to be similar to that issue: [ stackoverflow.com/questions/29956145/for...essful-in-all-others](http://stackoverflow.com/questions/29956145/form-will-not-submit-in-ie-11-successful-in-all-others) Try to change the line: <input id="hikashop_paypal_button" type="submit" class="btn btn-primary" value="<?php echo JText::_('PAY_NOW');?>" name="" alt="<?php echo JText::_('PAY_NOW');?>" /> to: <input id="hikashop_paypal_button" type="submit" class="btn btn-primary" value="<?php echo JText::_('PAY_NOW');?>" name="" alt="<?php echo JText::_('PAY_NOW');?>" onclick="document.getElementById('hikashop_paypal_form').submit(); return false;"/> in the file plugins/hikashoppayment/paypal/paypal_end.php and see if that helps. It should normally not be necessary and is not on our end but maybe it will help on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzg1NTgtcGF5cGFsLXRpbWVvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[antonella](/forum/user/35476-antonella "View antonella's Profile")** - [![antonella's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35476-antonella "View antonella's Profile") Topic Author - [ Offline](/forum/user/35476-antonella) Less More - Posts: 6 - Thank you received: 0 - - 11 years 2 months ago [\#210574](#210574) by [antonella](/forum/user/35476-antonella "View antonella's Profile") Replied by *[antonella](/forum/user/35476-antonella "View antonella's Profile")* on topic *[Paypal timeout](/forum/29-payment-methods/878558-paypal-timeout#210574 "-- HikaShop version -- : Hikashop Essential 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5.9-1ubuntu4.4+hs.4 -- Browser(s) name and version -- : Internet Esplorer 11 -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4 Hi, we have a problem with paypal redirect: Paypal method plugin works properly when we wait for automatic redirect but, if we use Internet Explorer and we click on the Buy Now button (Paga Adesso in our website), the redirect to Paypal payment page don't works and, after several minutes, appears this message on blank page: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.6922655f.1438588943.3e99b4")* Thanks very much for you help, I have tried exactly what you said and it worked fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzg1NTgtcGF5cGFsLXRpbWVvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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