[Skip to main content](#vessel-content) # Error on PayU Indian payment gateway ## - **[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")** - [![lisa_tackur's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") Topic Author - [ Offline](/forum/user/37642-lisa-tackur) Less More - Posts: 20 - Thank you received: 0 - - 11 years 2 weeks ago - 11 years 2 weeks ago [\#216578](#216578) by [lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#216578 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* was created by *[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")* I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me with this.. Also I contacted payU team and they updated me saying that I believe "you are posting a parameter with the name "service_provider=payu_pasia" on payu server. Kindly remove that parameter and check." How to do that. [ ![payubiz_error_2015-10-07-4.png](/forum/attachment/26925) ](/forum/attachment/26925 "...15-10-07-4.png") [ ![payU_test_credential_2015-10-07-3.png](/forum/attachment/26926) ](/forum/attachment/26926 "...15-10-07-3.png") - [ ![payubiz_error_2015-10-07-4.png](/forum/attachment/26925) ](/forum/attachment/26925 "...15-10-07-4.png") [ ](/forum/attachment/26925?download=1 "...15-10-07-4.png") - [ ![payU_test_credential_2015-10-07-3.png](/forum/attachment/26926) ](/forum/attachment/26926 "...15-10-07-3.png") [ ](/forum/attachment/26926?download=1 "...15-10-07-3.png") Last edit: 11 years 2 weeks ago by [lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 11 years 2 weeks ago [\#216602](#216602) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#216602 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* Hi, That parameter can be removed by turning off the option "PayUMoney" of your PayU India payment method. On your screenshot, that parameter is missing, which means that you're not using the latest version of HikaShop. Update your HikaShop and you'll be able to deactivate that option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")** - [![lisa_tackur's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") Topic Author - [ Offline](/forum/user/37642-lisa-tackur) Less More - Posts: 20 - Thank you received: 0 - - 11 years 2 weeks ago - 11 years 2 weeks ago [\#216729](#216729) by [lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") Replied by *[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#216729 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* > nicolas wrote: Hi, > > That parameter can be removed by turning off the option "PayUMoney" of your PayU India payment method. > > On your screenshot, that parameter is missing, which means that you're not using the latest version of HikaShop. Update your HikaShop and you'll be able to deactivate that option. Thanks I updated to version 2.6.0 and I get another error of "Error Reason This txnid has been used previously and was successfully captured" I contacted PayU team and they reverted me that "you're using same txnid for more than one transaction. Kindly use different txnid for different transaction" [ ![payu_txid.png](/forum/attachment/26957) ](/forum/attachment/26957 "payu_txid.png") Kindly help me with this.. Regards Lisa - [ ![payu_txid.png](/forum/attachment/26957) ](/forum/attachment/26957 "payu_txid.png") [ ](/forum/attachment/26957?download=1 "payu_txid.png") Last edit: 11 years 2 weeks ago by [lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 weeks ago [\#216734](#216734) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#216734 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* Hi, The PayU payment plugin in HikaShop use the "order id" for the value of the "txnid" ; so unless you're trying to pay several time the same order, you have deleted your orders or you have migrate your PayU account to a new store without updating the order number increment ; that kind of issue is not possible. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")** - [![lisa_tackur's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") Topic Author - [ Offline](/forum/user/37642-lisa-tackur) Less More - Posts: 20 - Thank you received: 0 - - 11 years 1 week ago [\#216972](#216972) by [lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile") Replied by *[lisa\_tackur](/forum/user/37642-lisa-tackur "View lisa_tackur's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#216972 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* > Jerome wrote: Hi, > > The PayU payment plugin in HikaShop use the "order id" for the value of the "txnid" ; so unless you're trying to pay several time the same order, you have deleted your orders or you have migrate your PayU account to a new store without updating the order number increment ; that kind of issue is not possible. > > Regards, Sorry I am not getting you. what should I do now to resolve this Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 11 years 1 week ago [\#217012](#217012) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#217012 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* It's basically the same error as this one from PayPal: [ www.hikashop.com/support/documentation/i...l-error.html#already](https://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#already) So either PayU India has an option to turn that check off, or reset the order id count, or you can manually increase the order id of HikaShop as explained in the link above so that it doesn't collide with the order ids already used for payments by your previous ecommerce solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Akki\_10](/forum/user/51724-akki-10 "View Akki_10's Profile")** - [![Akki_10's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51724-akki-10 "View Akki_10's Profile") - [ Offline](/forum/user/51724-akki-10) Less More - Posts: 1 - Thank you received: 0 - - 9 years 2 months ago [\#274957](#274957) by [Akki\_10](/forum/user/51724-akki-10 "View Akki_10's Profile") Replied by *[Akki\_10](/forum/user/51724-akki-10 "View Akki_10's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#274957 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* I am also facing same problem ,what to do if I want to generate new transaction I'd Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 2 months ago [\#275002](#275002) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#275002 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* Hello, Please read more carefully the messages > [ www.hikashop.com/support/documentation/i...l-error.html#already](http://www.hikashop.com/support/documentation/i...l-error.html#already) > So either PayU India has an option to turn that check off, **or reset the order id count, or you can manually increase the order id of HikaShop as explained in the link above** Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Likhith](/forum/user/66238-likhith "View Likhith's Profile")** - [![Likhith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/66238-likhith "View Likhith's Profile") - [ Offline](/forum/user/66238-likhith) Less More - Posts: 1 - Thank you received: 0 - - 4 years 4 months ago [\#342225](#342225) by [Likhith](/forum/user/66238-likhith "View Likhith's Profile") Replied by *[Likhith](/forum/user/66238-likhith "View Likhith's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#342225 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* Iam anable to pay the amount for Anna university.please slove these issue. - [ ![Screenshot_2022-06-04-09-29-24-10_40deb401b9ffe8e1df2f1cc5ba480b12.jpg](/forum/attachment/54961) ](/forum/attachment/54961 "...c5ba480b12.jpg") [ ](/forum/attachment/54961?download=1 "...c5ba480b12.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86283 - Thank you received: 14262 - - 4 years 4 months ago [\#342259](#342259) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#342259 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* Anna university's website doesn't use HikaShop. So we cannot help. You need to contact the university directly if you can't pay on their website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Greaver79](/forum/user/82976-greaver79 "View Greaver79's Profile")** - [![Greaver79's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82976-greaver79 "View Greaver79's Profile") - [ Offline](/forum/user/82976-greaver79) Less More - Posts: 1 - Thank you received: 0 - - 1 year 10 months ago [\#365044](#365044) by [Greaver79](/forum/user/82976-greaver79 "View Greaver79's Profile") Replied by *[Greaver79](/forum/user/82976-greaver79 "View Greaver79's Profile")* on topic *[Error on PayU Indian payment gateway](/forum/29-payment-methods/879720-error-on-payu-indian-payment-gateway#365044 "I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me...")* > lisa\_tackur wrote: I got test credentials from PayU India team and I configured it in the PayU plugin but I get this following error.. I have also attached the credentials I have added to the plugin... Kindly help me with this.. Also I contacted payU team and they updated me saying that I believe "you are posting a parameter with the name "service\_provider=payu\_pasia" on payu server. Kindly remove that parameter and check." I recently implemented a payment gateway from [ paykassma.com](https://paykassma.com/) into my business, which helped me take the payment process to a new level. > > How to do that. > > [ ![payubiz_error_2015-10-07-4.png](/forum/attachment/26925) ](/forum/attachment/26925 "...15-10-07-4.png") > > > > [ ![payU_test_credential_2015-10-07-3.png](/forum/attachment/26926) ](/forum/attachment/26926 "...15-10-07-3.png") It seems that the problem is related to the service_provider=payu_pasia parameter, which is sent to the PayU server. To fix this: Check the PayU plugin code. Find the part where the parameters are sent to the server. Remove the line with the service_provider=payu_pasia parameter, if present, for example: Code: php $parameters['service_provider'] = 'payu_pasia'; Save the changes and test again. If the error persists, contact the plugin developers' support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84Nzk3MjAtZXJyb3Itb24tcGF5dS1pbmRpYW4tcGF5bWVudC1nYXRld2F5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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