[Skip to main content](#vessel-content) # Pay with points don't work ## - **[Joomill](/forum/user/33738-joomill "View Joomill's Profile")** - [![Joomill's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33738.jpg)](/forum/user/33738-joomill "View Joomill's Profile") Topic Author - [ Offline](/forum/user/33738-joomill) Less More - Posts: 224 - Thank you received: 10 - - - [](http://www.joomill.nl) - 7 years 9 months ago [\#303259](#303259) by [Joomill](/forum/user/33738-joomill "View Joomill's Profile") *[Pay with points don't work](/forum/29-payment-methods/896791-pay-with-points-dont-work#303259 "-- HikaShop version -- : 4.0.2 Hi, When i pay with userpoints the points don't deduct from total. I pay with the ideal plugin (JD IDEAL) and the order is created and confirmed. When i set the order to shipped still nothing happens. But when i set the order back to "created" the points are deducted. How can i set this action to confirmed or shipped.")* was created by *[Joomill](/forum/user/33738-joomill "View Joomill's Profile")* -- HikaShop version -- : 4.0.2 Hi, When i pay with userpoints the points don't deduct from total. I pay with the ideal plugin (JD IDEAL) and the order is created and confirmed. When i set the order to shipped still nothing happens. But when i set the order back to "created" the points are deducted. How can i set this action to confirmed or shipped. #### Attachment not found #### Attachment not found Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84OTY3OTEtcGF5LXdpdGgtcG9pbnRzLWRvbi10LXdvcmsvMzAzMjYyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 7 years 9 months ago [\#303262](#303262) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Pay with points don't work](/forum/29-payment-methods/896791-pay-with-points-dont-work#303262 "-- HikaShop version -- : 4.0.2 Hi, When i pay with userpoints the points don't deduct from total. I pay with the ideal plugin (JD IDEAL) and the order is created and confirmed. When i set the order to shipped still nothing happens. But when i set the order back to "created" the points are deducted. How can i set this action to confirmed or shipped.")* Hello, Please perform a test with a plugin provide by HikaShop ; like "paypal" for example. I think that you won't be able to reproduce the issue and that the problem is coming from the JD Ideal payment plugin which do not do the order modifications as it should (aka it does not trigger the events for the plugins). So, if the points are right deducted using an official HikaShop plugin ; you will have to contact the developer of JD Ideal plugin to get the fix for it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3BheW1lbnQtbWV0aG9kcy84OTY3OTEtcGF5LXdpdGgtcG9pbnRzLWRvbi10LXdvcmsvMzAzMjYyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.045 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)