Paypal Express forces user to create paypal account

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  • Hikashop Business
4 years 1 month ago #315315

-- HikaShop version -- : 4.4.2
-- Joomla version -- : 3.9.14
-- PHP version -- : 7.2.14
-- Browser(s) name and version -- : Chrome

Hi!

I am using the PayPal express checkout.

Unfortunately and the end of the form it forces the user to create a paypal account. The fields to create the paypal account are mandatory.
I've checked that your plugin has set the solutiontype to "sole" so this isn'T the expected behaviour. I know it might be a paypal issue, but do you know a solution?

Thanks,
Tim

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  • MODERATOR
4 years 1 month ago #315319

Hi,

There are several causes for that. For example, if your merchant PayPal account is not "Business", or if you didn't configure it to allow for guest payments.
developer.paypal.com/docs/integration/di...ents/guest-payments/
www.paypal.com/us/webapps/mpp/account-optional

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