No paypal payment buttons

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  • Hikashop Business
4 days 9 hours ago #363635

-- HikaShop version -- : 5.1.1
-- Joomla version -- : 5.1.4
-- PHP version -- : 8.1.29

Hi
I´m not sure if this is a Hikashop question or a Paypal misconfiguration.
I have activated the Paypal Checkput payment. It appear in the payment methods and can be selected.
But when I reached the final step I see a screen that says Use one of the or the credit card form below for your payment of ###
But no payment buttons are available. Only a form to pay by credit card and to type again the billing info.
Why I can´t see the payment buttons as the 3 months payment or paypal payment? That options are checked as available but no button appear.

Thnak you very much and sorry for the inconveniences.

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Last edit: 4 days 9 hours ago by Reyesar.

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  • MODERATOR
4 days 2 hours ago #363643

Hi,

It seems that the template you're using is caching the javascript of PayPal, and this prevents PayPal from properly initializing on the page. That's why the buttons do not appear on this page of your website.
I would first recommend to turn off the template's caching to confirm that it fixes the issue and then contact your template provider for help to configure the template so that caching can be activated while not mess up PayPal's javascript on this page.

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