Nomore products under categories

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4 years 3 months ago #314276

-- url of the page with the problem -- : jetshop24.net
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Firefox

Dear team,
Since the latest updates, no more products show up under my categories. All products are correctly placed in the backend and products can be reached via the modules.
Please help
Regards
Thomas

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Last edit: 4 years 3 months ago by thomasf.

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4 years 3 months ago #314277

Hello,

This kind of issue reminds a lot a recent issue very specific to one build of HikaShop 4.2.2, that have been solved so the first thing to try is download again the very last HikaShop 4.2.2 build.

Hope this will solve your issue, and if not provide your relative Item Menu settings, in Products & Categories options tab.
Regards

Last edit: 4 years 3 months ago by Philip.

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4 years 3 months ago #314284

Dear Philip,

thank you so much for your help. I installed the very latest version and its all back now.

Best regards and happy new year to you and the team

Thomas

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