[Skip to main content](#vessel-content) # Category and Product translations are NOT saved ## - **[retiro](/forum/user/59571-retiro "View retiro's Profile")** - [![retiro's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59571-retiro "View retiro's Profile") Topic Author - [ Offline](/forum/user/59571-retiro) Less More - Posts: 28 - Thank you received: 0 - - 6 years 5 months ago [\#319275](#319275) by [retiro](/forum/user/59571-retiro "View retiro's Profile") *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319275 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* was created by *[retiro](/forum/user/59571-retiro "View retiro's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86285 - Thank you received: 14263 - - 6 years 5 months ago [\#319280](#319280) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319280 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* Hi, As we're not able to reproduce the problem on our end, could you provide a backend and a FTP access as well as an example with precise steps to reproduce the problem so that we can check on the issue ? You can send the accesses along with a link to this thread via our contact form here: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[retiro](/forum/user/59571-retiro "View retiro's Profile")** - [![retiro's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59571-retiro "View retiro's Profile") Topic Author - [ Offline](/forum/user/59571-retiro) Less More - Posts: 28 - Thank you received: 0 - - 6 years 5 months ago [\#319307](#319307) by [retiro](/forum/user/59571-retiro "View retiro's Profile") Replied by *[retiro](/forum/user/59571-retiro "View retiro's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319307 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* I've sent the info. I would appreciate to be told the exact analysis as well as everything that was done, so I can maintain it myself. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86285 - Thank you received: 14263 - - 6 years 5 months ago [\#319336](#319336) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319336 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* Hi, I checked the situation there and I can see the issue but I still don't know why it doesn't work. It's not a problem with writing to the translation override file since I can do it from the Joomla overrides interface in /administrator/index.php?option=com_languages&view=overrides And it then appears on the popup too. It looks like the saving is just ignored. I would need to add PHP debug code to the files handling the saving of the translations on your website since I don't have the problem on my end. However, you didn't provide any means for me to be able to modify the files. Could you also provide that ? It can be anything, SSH, FTP, cpanel file manager, a file manager Joomla extension, etc. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[retiro](/forum/user/59571-retiro "View retiro's Profile")** - [![retiro's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59571-retiro "View retiro's Profile") Topic Author - [ Offline](/forum/user/59571-retiro) Less More - Posts: 28 - Thank you received: 0 - - 6 years 5 months ago [\#319350](#319350) by [retiro](/forum/user/59571-retiro "View retiro's Profile") Replied by *[retiro](/forum/user/59571-retiro "View retiro's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319350 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* ok, I've installed PhocaCommander. Hope that does the job Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86285 - Thank you received: 14263 - - 6 years 5 months ago [\#319417](#319417) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319417 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* Hi, Thanks. I found the issue and added a patch for it on your website and we'll also add it on our end. The issue came from the fact that you have the same text for the name and the alias and thus the override of the alias field (which was left empty) was overwriting the override of the name field. The patch avoids that so that the first inputs takes priority since the first one is more important. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[retiro](/forum/user/59571-retiro "View retiro's Profile")** - [![retiro's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59571-retiro "View retiro's Profile") Topic Author - [ Offline](/forum/user/59571-retiro) Less More - Posts: 28 - Thank you received: 0 - - 6 years 5 months ago [\#319429](#319429) by [retiro](/forum/user/59571-retiro "View retiro's Profile") Replied by *[retiro](/forum/user/59571-retiro "View retiro's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319429 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* ok, the translations are saved now, and the products also show up translated on the rendered page, BUT the categories translations are not displayed.. I am using the Products listing / Grouped by category page type Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86285 - Thank you received: 14263 - - 6 years 5 months ago [\#319447](#319447) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category and Product translations are NOT saved](/forum/26-product-category-display/899897-category-and-product-translations-are-not-saved#319447 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Firefox 76.0.1 -- Error-message(debug-mod must be tuned on) -- : translations dont save bought Hika Essential. Fresh install, all multilingual, 3 languages, menus correctly configured, all content displays as expected, EXCEPT: when I go to the backend to edit categories or products, and enter languiage-specific translations into the popup dialogs I can open with those little flag icons, the entered translation is not saved. If I reopen the dialog after pushing the save button, its all empty again. Also, on the website the default text is shown. I just come switching from Eshop after almost losing my temper on that. Fortunately, I have spent all my adrenalin already.")* Hi, You're correct, we've missed the translation of the category name when the products are grouped by category. Add the line: Code: $product_category->category_name = hikashop_translate($product_category->category_name); just before the line: Code: if(empty($categories[$product_category->category_id])) { in the file administrator/components/com_hikashop/classes/product.php and that will do it. we'll add that change on our end too for the next version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3Byb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84OTk4OTctY2F0ZWdvcnktYW5kLXByb2R1Y3QtdHJhbnNsYXRpb25zLWFyZS1ub3Qtc2F2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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