[Skip to main content](#vessel-content) # Recent Topics (91 topics) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [ ](#forumtop) | | | | | [](/forum/27-checkout/100000007-paypal-checkout) | [PayPal Checkout](/forum/27-checkout/100000007-paypal-checkout "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Chrome 154.0 Hi. I use PayPal Checkout plugin. Many times after click by Paypal button I get pop up without any information; if I close it I see second pop up and message: please see it on small video in attach Any solution, please... thank you") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 3 weeks 4 days ago, by [designer71](/forum/user/39268-designer71 "View designer71's Profile") [Last Post](/forum/27-checkout/100000007-paypal-checkout#100000032 "I finded answer.Please close this ticket") 3 weeks 4 days ago by [designer71](/forum/user/39268-designer71 "View designer71's Profile") | Replies:1 Views:82 | [Last Post](/forum/27-checkout/100000007-paypal-checkout#100000032 "I finded answer.Please close this ticket") by [designer71](/forum/user/39268-designer71 "View designer71's Profile") 3 weeks 4 days ago | | [](/forum/27-checkout/100000005-adding-custom-field-to-billing-address-in-email) | [Adding custom field to billing address in email](/forum/27-checkout/100000005-adding-custom-field-to-billing-address-in-email "-- Browser(s) name and version -- : Firefox 156.0 In the confirmation mail after an order the billing and shipment address are displayed. I added a custom field for the house number. Where do I add this custom field so it's in the address block of the email?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 3 weeks 4 days ago, by [yolknet](/forum/user/12476-yolknet "View yolknet's Profile") [Last Post](/forum/27-checkout/100000005-adding-custom-field-to-billing-address-in-email#100000025 "-- Browser(s) name and version -- : Firefox 156.0 In the confirmation mail after an order the billing and shipment address are displayed. I added a custom field for the house number. Where do I add this custom field so it's in the address block of the email?") 3 weeks 4 days ago by [yolknet](/forum/user/12476-yolknet "View yolknet's Profile") | Replies:0 Views:61 | [Last Post](/forum/27-checkout/100000005-adding-custom-field-to-billing-address-in-email#100000025 "-- Browser(s) name and version -- : Firefox 156.0 In the confirmation mail after an order the billing and shipment address are displayed. I added a custom field for the house number. Where do I add this custom field so it's in the address block of the email?") by [yolknet](/forum/user/12476-yolknet "View yolknet's Profile") 3 weeks 4 days ago | | [](/forum/25-install-update/910753-verifactu) | [Verifactu](/forum/25-install-update/910753-verifactu "-- HikaShop version -- : 6.5.0. Hola, Alguien esta interesado en un plugin para Verifactu para conectar con la AEAT de España? Un saludo") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 months 2 weeks ago, by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile") [Last Post](/forum/25-install-update/910753-verifactu#100000023 "Hola Nico, Gracias, la revisamos con gusto. Ya no hay mensajería privada en el foro: si prefieres no publicar el zip en el hilo, envíanoslo por correo a Cuando la envíes, dinos también si esta versión ya incluye los tres primeros puntos de nuestra última revisión (la actualización desde la 0.32.2, las anulaciones en el registro local y el prefijo ES del NIF) y tu nombre o Locker25.com como autor en el manifiesto, así empezamos por ahí.") 3 weeks 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:18 Views:485 | [Last Post](/forum/25-install-update/910753-verifactu#100000023 "Hola Nico, Gracias, la revisamos con gusto. Ya no hay mensajería privada en el foro: si prefieres no publicar el zip en el hilo, envíanoslo por correo a Cuando la envíes, dinos también si esta versión ya incluye los tres primeros puntos de nuestra última revisión (la actualización desde la 0.32.2, las anulaciones en el registro local y el prefijo ES del NIF) y tu nombre o Locker25.com como autor en el manifiesto, así empezamos por ahí.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 5 days ago | | [](/forum/11-russian/910560-dolgij-otvet-servera-v-paneli-vebmastera-andeksa) | [Долгий ответ сервера в панели вебмастера яндекса.](/forum/11-russian/910560-dolgij-otvet-servera-v-paneli-vebmastera-andeksa "-- url of the page with the problem -- : shop.gran-tech.ru/pamyatniki/pamyatniki-dlya-zhenshchin -- HikaShop version -- : 6.4.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.3.31 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Долгий ответ сервера в панели вебмастера яндекса. Всем привет! Последнее время яндекс стал жаловаться на долгий ответ сервера. Я написал в поддержку хостинга, они сказали, что слишком много js на странице. При включении отладки, показано, что все скрипты загружаются не более 500 мс. А также 339 statements were executed, 141 of which were duplicates, 198 unique. Стал отключать разные модули, но это тоже не помогло. Подскажите, пожалуйста, где искать проблему?") Category: [Russian](/forum/11-russian "Здесь вы можете свободно общаться на русском языке. Просим отнестись с пониманием к тому, что мы не разговариваем на этом языке и не можем осуществлять поддержку на нем.") Topic started 4 months 3 weeks ago, by [DenisM](/forum/user/58114-denism "View DenisM's Profile") [Last Post](/forum/11-russian/910560-dolgij-otvet-servera-v-paneli-vebmastera-andeksa#100000018 "Здравствуйте, Извините за долгое ожидание ответа. "Время ответа сервера" в Яндекс Вебмастере: это время, за которое сервер генерирует HTML-страницу, до загрузки каких-либо скриптов. JavaScript выполняется в браузере уже после этого, поэтому количество js-файлов на него не влияет. Чтобы найти, что замедляет генерацию, включите отладку Joomla и посмотрите раздел "Profile Information": там видно время каждого этапа (afterRoute, afterDispatch, afterRender) и каждого модуля. Если медленный этап afterDispatch, дело в самом компоненте на этой странице; если afterRender, то в модулях или плагинах. 339 запросов для страницы категории вполне нормально, если сами запросы быстрые (их время тоже видно в отладке). Если все этапы быстрые, когда вы открываете страницу, то медленные ответы, скорее всего, случаются, когда сервер перегружен, например, когда роботы обходят много страниц фильтров и сортировки одновременно. В этом случае помогает включить кэш страниц Joomla (плагин "Система - Кэш страниц") или закрыть такие ссылки для роботов в robots.txt.") 3 weeks 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:628 | [Last Post](/forum/11-russian/910560-dolgij-otvet-servera-v-paneli-vebmastera-andeksa#100000018 "Здравствуйте, Извините за долгое ожидание ответа. "Время ответа сервера" в Яндекс Вебмастере: это время, за которое сервер генерирует HTML-страницу, до загрузки каких-либо скриптов. JavaScript выполняется в браузере уже после этого, поэтому количество js-файлов на него не влияет. Чтобы найти, что замедляет генерацию, включите отладку Joomla и посмотрите раздел "Profile Information": там видно время каждого этапа (afterRoute, afterDispatch, afterRender) и каждого модуля. Если медленный этап afterDispatch, дело в самом компоненте на этой странице; если afterRender, то в модулях или плагинах. 339 запросов для страницы категории вполне нормально, если сами запросы быстрые (их время тоже видно в отладке). Если все этапы быстрые, когда вы открываете страницу, то медленные ответы, скорее всего, случаются, когда сервер перегружен, например, когда роботы обходят много страниц фильтров и сортировки одновременно. В этом случае помогает включить кэш страниц Joomla (плагин "Система - Кэш страниц") или закрыть такие ссылки для роботов в robots.txt.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 5 days ago | | [](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop) | [How to unblock my server IP at Hikashop](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.25 -- Browser(s) name and version -- : Firefox 156.0 Hikashop is blocking connections from our public IP address.  I recently moved a Hikashop business license between two sites. However I hadn't realised the previous site was still trying to get update. The previous site is today moved to Hikashop Starter to enable us to access the history of orders but it does not do sales any more. Traceroute runs fine from our webserver until it gets deep into Hikashop's server and then stops. Looks like- an obvious block by your server (perhaps because of the amount of times it got called as it failed in a Joomla upgrade?).  How do I arrange with you for you to stop blocking access to Hikashop from our public IP address so I can run upgrades? Currently these are blocked. I sent this message via a VPN as Hikashop.com won't open on our network at all due the block. Best regards T") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 3 weeks 5 days ago, by [terrylove](/forum/user/33965-terrylove "View terrylove's Profile") [Last Post](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop#100000014 "Hello, Thank you for the report, it was indeed on our side. The protection of our new server mistook Joomla's update checks for an attack and blocked the sites making them for a few hours at a time, yours and many others. We have corrected its rules and lifted all those blocks, so your server should reach hikashop.com again and your updates should go through.") 3 weeks 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:80 | [Last Post](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop#100000014 "Hello, Thank you for the report, it was indeed on our side. The protection of our new server mistook Joomla's update checks for an attack and blocked the sites making them for a few hours at a time, yours and many others. We have corrected its rules and lifted all those blocks, so your server should reach hikashop.com again and your updates should go through.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 5 days ago | | [](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page) | [Inline Custom Field Creation directly from the Product Creation/Edit Page](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page "-- Browser(s) name and version -- : Chrome 153.0 Hi HikaShop Team and Community, I’d like to propose a feature that could drastically improve the workflow for store managers who rely heavily on custom fields. The Idea: Is it possible to add a feature on the product creation/edit page that allows us to create a new custom field on the fly (inline) and immediately fill in its value for that specific product, without having to navigate away to the Custom Fields management section? Why it’s useful: In stores with a large number of diverse products, we often encounter the need for unique or new specifications while adding a product. Currently, the process requires: * Leaving the product page. * Going to Custom Fields, creating the field, and saving. * Returning to the product page, finding the product again, and filling out the field. Having an "Add New Field" modal or quick-creation button directly within the product form would save an incredible amount of time and streamline catalog management. What do you think about this idea? Is there any workaround or existing plugin that achieves something similar? Thanks for your amazing work on HikaShop!") Category: [Feature Request](/forum/50-feature-request "Suggest your feature requests and ideas for HikaShop") Topic started 3 weeks 6 days ago, by [sizou\_h](/forum/user/58591-sizou-h "View sizou_h's Profile") [Last Post](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page#100000011 "Hi, Thank you for your feedback. That's a good idea. We'll look at adding this on our end for the next release.") 3 weeks 6 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:75 | [Last Post](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page#100000011 "Hi, Thank you for your feedback. That's a good idea. We'll look at adding this on our end for the next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 6 days ago | | [](/forum/25-install-update/910586-formulaire-de-retractation-legale) | [Formulaire de rétractation légale](/forum/25-install-update/910586-formulaire-de-retractation-legale "Bonjour En recevant cette information : bpifrance-creation.fr/encyclopedie/droit...s-regles-applicables est-il prévu quelque chose sur Hikashop ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 months 2 weeks ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre "annuler la commande" et "se rétracter" ? Il me semble que ça fait double emploi.") 4 weeks 12 hours ago by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") | Replies:17 Views:450 | [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre "annuler la commande" et "se rétracter" ? Il me semble que ça fait double emploi.") by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") 4 weeks 12 hours ago | | [](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery) | [Mondial Relay plugin and home delivery](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery "-- HikaShop version -- : 5.1.6 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.1 I have a license for the Mondial Relay plugin version 1.1.10 that is the latest version for today www.hikashop.com/marketplace/product/147...elay-by-obsidev.html On the 10th of July the Mondial Relay announced a new home delivery option that should be activated in the plugin. However, I don't see this option in my plugin. I contacted the Obsidev team and they said to post here. My question is if this delivery option is supported by the plugin? If yes, then how to activate it? If not, then are there any plans to implement it and when?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 3 months ago, by [ram](/forum/user/81871-ram "View ram's Profile") [Last Post](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery#100000002 "Hello, The Mondial Relay plugin version 2.0 has been publish several months ago. I'll check why the changelog is not up-to-date ; with the website migration we have some modifications in our processes. Regards,") 4 weeks 1 day ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1413 | [Last Post](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery#100000002 "Hello, The Mondial Relay plugin version 2.0 has been publish several months ago. I'll check why the changelog is not up-to-date ; with the website migration we have some modifications in our processes. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 weeks 1 day ago | | [](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend) | [Problem editing custom fields in product page backend](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Firefox Hello, I’ve added custom fields to my product’s pages templates in the view files. When I go to the product page in the backend and want to edit the custom fields, most of the time, it’s not possible as it looks like the page is still charging, only for these specific fields. So, lately, it is very rarely possible to edit these fields. The rest of the product page, like for example the description, appear properly and I can edit it. Do you know what may be causing this problem and how to fix it ? Thank you !") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 1 month 1 day ago, by [Noe](/forum/user/60747-noe "View Noe's Profile") [Last Post](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend#373526 "Hello, I’m using Tiny MCE editor. All of the fields are in charging mode most of the time which doesn’t permit editing, and sometimes, I don’t know why, it is possible to edit them, but it’s very rare. I’ve got various types : A lot of them are WYSYWYG, but I also have custom text, text area, radio button (for the filter), single dropdown, text No, I don’t think I modified the backend product edit page. I edited the pages in the « display/ views » section. I don’t think you can modify the backend for the product pages there anyway. I remember there was an issue with one version of joomla 5 that didn’t allow for the editing of the articles, maybe it happened around end of last year/ beginning of this year. Could it be something that hasn’t been sorted out on the hikashop side related to that? When it happens, there are 3 small dots in the custom fields’ field (the ones with the WYSYWYG type) that keep on appearing and disappearing and going from small to slightly bigger. I am including 2 images with a screen capture. One is for the console, not sure if this is what you needed. If not, please let me know how to find it. Thank you !") 4 weeks 1 day ago by [Noe](/forum/user/60747-noe "View Noe's Profile") | Replies:2 Views:142 | [Last Post](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend#373526 "Hello, I’m using Tiny MCE editor. All of the fields are in charging mode most of the time which doesn’t permit editing, and sometimes, I don’t know why, it is possible to edit them, but it’s very rare. I’ve got various types : A lot of them are WYSYWYG, but I also have custom text, text area, radio button (for the filter), single dropdown, text No, I don’t think I modified the backend product edit page. I edited the pages in the « display/ views » section. I don’t think you can modify the backend for the product pages there anyway. I remember there was an issue with one version of joomla 5 that didn’t allow for the editing of the articles, maybe it happened around end of last year/ beginning of this year. Could it be something that hasn’t been sorted out on the hikashop side related to that? When it happens, there are 3 small dots in the custom fields’ field (the ones with the WYSYWYG type) that keep on appearing and disappearing and going from small to slightly bigger. I am including 2 images with a screen capture. One is for the console, not sure if this is what you needed. If not, please let me know how to find it. Thank you !") by [Noe](/forum/user/60747-noe "View Noe's Profile") 4 weeks 1 day ago | | [](/forum/26-product-category-display/910849-product-sorting) | [Product Sorting](/forum/26-product-category-display/910849-product-sorting "Hi, We have a list of products with different origins. How can we sort the product based on the origins? I try to create custom field (sorting_display_number) and add numbers and try sorting based on that custom field but it not working. Below are the config on the menu. Here is the Hikashop product list with the sorting number. But the result not display as the sorting number ( wip-ayam-au.cloudaccess.host/index.php/products/meal-pastes )") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 weeks 1 day ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") 4 weeks 1 day ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:79 | [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 weeks 1 day ago | | [](/forum/5-support-en-francais-french-support-/910848-reductions) | [Réductions](/forum/5-support-en-francais-french-support-/910848-reductions "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 Bonjour, Lorsqu'une réduction a été créé sur un produit, et notamment sur une variante, si on enlève ce produit de la liste des produits concernés dans l'encart « Restrictions avancées », la réduction continue de s'appliquer malgré tout. J'ai essayé en désactivant la réduction, et même en la supprimant mais cela ne change rien. Je précise que le cache de Joomla est désactivé et que je vide le cache du navigateur après chaque modification. Lorsqu'on fait une modification autre sur une fiche produit elle est immédiatement prise en compte, mais pas sur les réductions... Si vous pouvez m'aider à régler ce problème qui est très gênant, Merci, Cordialement") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 1 month 9 hours ago, by [hts](/forum/user/33932-hts "View hts's Profile") [Last Post](/forum/5-support-en-francais-french-support-/910848-reductions#373518 "Bonjour Nicolas, Il y avait bien une réduction avec une liste de produits vide... Merci beaucoup pour votre réponse. Cordialement") 4 weeks 1 day ago by [hts](/forum/user/33932-hts "View hts's Profile") | Replies:2 Views:121 | [Last Post](/forum/5-support-en-francais-french-support-/910848-reductions#373518 "Bonjour Nicolas, Il y avait bien une réduction avec une liste de produits vide... Merci beaucoup pour votre réponse. Cordialement") by [hts](/forum/user/33932-hts "View hts's Profile") 4 weeks 1 day ago | ## [ Statistics ](/forum/statistics) - - Total Messages: **358934** - Total Sections: **4** - Today Open: 0 - Today Total Answer: 0 - Total Subjects: **66519** - Total Categories: **53** - Yesterday Open: **1** - Yesterday Total Answer: **9** - Total Users: **59361** - Latest Member: **[kikitortega](/forum/user/84543-kikitortega "View kikitortega's Profile")** [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.159 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)