[Skip to main content](#vessel-content) # Recent Topics (96 topics) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [ ](#forumtop) | | | | | [](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop) | [How to unblock my server IP at Hikashop](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.25 -- Browser(s) name and version -- : Firefox 156.0 Hikashop is blocking connections from our public IP address.  I recently moved a Hikashop business license between two sites. However I hadn't realised the previous site was still trying to get update. The previous site is today moved to Hikashop Starter to enable us to access the history of orders but it does not do sales any more. Traceroute runs fine from our webserver until it gets deep into Hikashop's server and then stops. Looks like- an obvious block by your server (perhaps because of the amount of times it got called as it failed in a Joomla upgrade?).  How do I arrange with you for you to stop blocking access to Hikashop from our public IP address so I can run upgrades? Currently these are blocked. I sent this message via a VPN as Hikashop.com won't open on our network at all due the block. Best regards T") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 3 weeks 4 days ago, by [terrylove](/forum/user/33965-terrylove "View terrylove's Profile") [Last Post](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop#100000014 "Hello, Thank you for the report, it was indeed on our side. The protection of our new server mistook Joomla's update checks for an attack and blocked the sites making them for a few hours at a time, yours and many others. We have corrected its rules and lifted all those blocks, so your server should reach hikashop.com again and your updates should go through.") 3 weeks 4 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:72 | [Last Post](/forum/4-how-to/100000003-how-to-unblock-my-server-ip-at-hikashop#100000014 "Hello, Thank you for the report, it was indeed on our side. The protection of our new server mistook Joomla's update checks for an attack and blocked the sites making them for a few hours at a time, yours and many others. We have corrected its rules and lifted all those blocks, so your server should reach hikashop.com again and your updates should go through.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 4 days ago | | [](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page) | [Inline Custom Field Creation directly from the Product Creation/Edit Page](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page "-- Browser(s) name and version -- : Chrome 153.0 Hi HikaShop Team and Community, I’d like to propose a feature that could drastically improve the workflow for store managers who rely heavily on custom fields. The Idea: Is it possible to add a feature on the product creation/edit page that allows us to create a new custom field on the fly (inline) and immediately fill in its value for that specific product, without having to navigate away to the Custom Fields management section? Why it’s useful: In stores with a large number of diverse products, we often encounter the need for unique or new specifications while adding a product. Currently, the process requires: * Leaving the product page. * Going to Custom Fields, creating the field, and saving. * Returning to the product page, finding the product again, and filling out the field. Having an "Add New Field" modal or quick-creation button directly within the product form would save an incredible amount of time and streamline catalog management. What do you think about this idea? Is there any workaround or existing plugin that achieves something similar? Thanks for your amazing work on HikaShop!") Category: [Feature Request](/forum/50-feature-request "Suggest your feature requests and ideas for HikaShop") Topic started 3 weeks 5 days ago, by [sizou\_h](/forum/user/58591-sizou-h "View sizou_h's Profile") [Last Post](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page#100000011 "Hi, Thank you for your feedback. That's a good idea. We'll look at adding this on our end for the next release.") 3 weeks 4 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:73 | [Last Post](/forum/50-feature-request/100000001-inline-custom-field-creation-directly-from-the-product-creation-edit-page#100000011 "Hi, Thank you for your feedback. That's a good idea. We'll look at adding this on our end for the next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 4 days ago | | [](/forum/25-install-update/910791-paiement-paypal-bloque) | [paiement PayPal Bloqué](/forum/25-install-update/910791-paiement-paypal-bloque "-- url of the page with the problem -- : www.sudkarting.fr -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 Bonjour, Depuis la mise à jour de ce matin en 6.6.0, je n'arrive pas à avoir la fenêtre de saisie de la carte même si je désactive Cookie Hint et Jchoptimize... Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 month 3 weeks ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000010 "Bonjour, Merci pour la capture. On y voit d'ailleurs que tout fonctionne : le bouton PayPal est de nouveau visible, et la fenêtre de vérification de la banque s'affiche correctement, en attente de la validation dans l'application bancaire. Pour sa taille, ce n'est malheureusement pas réglable : cette fenêtre est ouverte par PayPal, et c'est la page de la banque qui s'affiche dedans. Sur ordinateur, PayPal lui donne une taille fixe, et la page de la banque, plus haute, se fait défiler avec la barre à droite. Le site n'a accès ni à ce cadre de PayPal ni au contenu de la banque, donc ni le plugin ni votre template ne peuvent l'agrandir. Normalement, elle s'adapte à l'appareil : sur un téléphone, elle prend toute la largeur de l'écran. Et quand la banque demande de valider dans son application, comme ici, la fenêtre ne sert qu'à patienter pendant que le client confirme sur son téléphone. Et merci pour le PS, j'ai regardé les deux soucis mentionné et fait des correctifs. C'est en effet lié au passage sur le nouveau site. Cela fonctionne maintenant correctement.") 3 weeks 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/910791-paiement-paypal-bloque?start=0 "Page:1") - [2](/forum/25-install-update/910791-paiement-paypal-bloque?start=20 "Page:2") - [3](/forum/25-install-update/910791-paiement-paypal-bloque?start=40 "Page:3") | Replies:42 Views:807 | [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000010 "Bonjour, Merci pour la capture. On y voit d'ailleurs que tout fonctionne : le bouton PayPal est de nouveau visible, et la fenêtre de vérification de la banque s'affiche correctement, en attente de la validation dans l'application bancaire. Pour sa taille, ce n'est malheureusement pas réglable : cette fenêtre est ouverte par PayPal, et c'est la page de la banque qui s'affiche dedans. Sur ordinateur, PayPal lui donne une taille fixe, et la page de la banque, plus haute, se fait défiler avec la barre à droite. Le site n'a accès ni à ce cadre de PayPal ni au contenu de la banque, donc ni le plugin ni votre template ne peuvent l'agrandir. Normalement, elle s'adapte à l'appareil : sur un téléphone, elle prend toute la largeur de l'écran. Et quand la banque demande de valider dans son application, comme ici, la fenêtre ne sert qu'à patienter pendant que le client confirme sur son téléphone. Et merci pour le PS, j'ai regardé les deux soucis mentionné et fait des correctifs. C'est en effet lié au passage sur le nouveau site. Cela fonctionne maintenant correctement.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 weeks 5 days ago | | [](/forum/25-install-update/910586-formulaire-de-retractation-legale) | [Formulaire de rétractation légale](/forum/25-install-update/910586-formulaire-de-retractation-legale "Bonjour En recevant cette information : bpifrance-creation.fr/encyclopedie/droit...s-regles-applicables est-il prévu quelque chose sur Hikashop ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 months 1 week ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre "annuler la commande" et "se rétracter" ? Il me semble que ça fait double emploi.") 3 weeks 5 days ago by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") | Replies:17 Views:444 | [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000005 "Encore moi ;) du coup quelle est la différence entre "annuler la commande" et "se rétracter" ? Il me semble que ça fait double emploi.") by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") 3 weeks 5 days ago | | [](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery) | [Mondial Relay plugin and home delivery](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery "-- HikaShop version -- : 5.1.6 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.1 I have a license for the Mondial Relay plugin version 1.1.10 that is the latest version for today www.hikashop.com/marketplace/product/147...elay-by-obsidev.html On the 10th of July the Mondial Relay announced a new home delivery option that should be activated in the plugin. However, I don't see this option in my plugin. I contacted the Obsidev team and they said to post here. My question is if this delivery option is supported by the plugin? If yes, then how to activate it? If not, then are there any plans to implement it and when?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 3 months ago, by [ram](/forum/user/81871-ram "View ram's Profile") [Last Post](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery#100000002 "Hello, The Mondial Relay plugin version 2.0 has been publish several months ago. I'll check why the changelog is not up-to-date ; with the website migration we have some modifications in our processes. Regards,") 3 weeks 6 days ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1407 | [Last Post](/forum/28-shipping-methods/909564-mondial-relay-plugin-and-home-delivery#100000002 "Hello, The Mondial Relay plugin version 2.0 has been publish several months ago. I'll check why the changelog is not up-to-date ; with the website migration we have some modifications in our processes. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 weeks 6 days ago | | [](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend) | [Problem editing custom fields in product page backend](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Firefox Hello, I’ve added custom fields to my product’s pages templates in the view files. When I go to the product page in the backend and want to edit the custom fields, most of the time, it’s not possible as it looks like the page is still charging, only for these specific fields. So, lately, it is very rarely possible to edit these fields. The rest of the product page, like for example the description, appear properly and I can edit it. Do you know what may be causing this problem and how to fix it ? Thank you !") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 weeks 1 day ago, by [Noe](/forum/user/60747-noe "View Noe's Profile") [Last Post](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend#373526 "Hello, I’m using Tiny MCE editor. All of the fields are in charging mode most of the time which doesn’t permit editing, and sometimes, I don’t know why, it is possible to edit them, but it’s very rare. I’ve got various types : A lot of them are WYSYWYG, but I also have custom text, text area, radio button (for the filter), single dropdown, text No, I don’t think I modified the backend product edit page. I edited the pages in the « display/ views » section. I don’t think you can modify the backend for the product pages there anyway. I remember there was an issue with one version of joomla 5 that didn’t allow for the editing of the articles, maybe it happened around end of last year/ beginning of this year. Could it be something that hasn’t been sorted out on the hikashop side related to that? When it happens, there are 3 small dots in the custom fields’ field (the ones with the WYSYWYG type) that keep on appearing and disappearing and going from small to slightly bigger. I am including 2 images with a screen capture. One is for the console, not sure if this is what you needed. If not, please let me know how to find it. Thank you !") 3 weeks 6 days ago by [Noe](/forum/user/60747-noe "View Noe's Profile") | Replies:2 Views:134 | [Last Post](/forum/26-product-category-display/910846-problem-editing-custom-fields-in-product-page-backend#373526 "Hello, I’m using Tiny MCE editor. All of the fields are in charging mode most of the time which doesn’t permit editing, and sometimes, I don’t know why, it is possible to edit them, but it’s very rare. I’ve got various types : A lot of them are WYSYWYG, but I also have custom text, text area, radio button (for the filter), single dropdown, text No, I don’t think I modified the backend product edit page. I edited the pages in the « display/ views » section. I don’t think you can modify the backend for the product pages there anyway. I remember there was an issue with one version of joomla 5 that didn’t allow for the editing of the articles, maybe it happened around end of last year/ beginning of this year. Could it be something that hasn’t been sorted out on the hikashop side related to that? When it happens, there are 3 small dots in the custom fields’ field (the ones with the WYSYWYG type) that keep on appearing and disappearing and going from small to slightly bigger. I am including 2 images with a screen capture. One is for the console, not sure if this is what you needed. If not, please let me know how to find it. Thank you !") by [Noe](/forum/user/60747-noe "View Noe's Profile") 3 weeks 6 days ago | | [](/forum/26-product-category-display/910849-product-sorting) | [Product Sorting](/forum/26-product-category-display/910849-product-sorting "Hi, We have a list of products with different origins. How can we sort the product based on the origins? I try to create custom field (sorting_display_number) and add numbers and try sorting based on that custom field but it not working. Below are the config on the menu. Here is the Hikashop product list with the sorting number. But the result not display as the sorting number ( wip-ayam-au.cloudaccess.host/index.php/products/meal-pastes )") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 weeks 9 hours ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") 4 weeks 5 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:76 | [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 weeks 5 hours ago | | [](/forum/5-support-en-francais-french-support-/910848-reductions) | [Réductions](/forum/5-support-en-francais-french-support-/910848-reductions "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 Bonjour, Lorsqu'une réduction a été créé sur un produit, et notamment sur une variante, si on enlève ce produit de la liste des produits concernés dans l'encart « Restrictions avancées », la réduction continue de s'appliquer malgré tout. J'ai essayé en désactivant la réduction, et même en la supprimant mais cela ne change rien. Je précise que le cache de Joomla est désactivé et que je vide le cache du navigateur après chaque modification. Lorsqu'on fait une modification autre sur une fiche produit elle est immédiatement prise en compte, mais pas sur les réductions... Si vous pouvez m'aider à régler ce problème qui est très gênant, Merci, Cordialement") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 4 weeks 21 hours ago, by [hts](/forum/user/33932-hts "View hts's Profile") [Last Post](/forum/5-support-en-francais-french-support-/910848-reductions#373518 "Bonjour Nicolas, Il y avait bien une réduction avec une liste de produits vide... Merci beaucoup pour votre réponse. Cordialement") 4 weeks 6 hours ago by [hts](/forum/user/33932-hts "View hts's Profile") | Replies:2 Views:115 | [Last Post](/forum/5-support-en-francais-french-support-/910848-reductions#373518 "Bonjour Nicolas, Il y avait bien une réduction avec une liste de produits vide... Merci beaucoup pour votre réponse. Cordialement") by [hts](/forum/user/33932-hts "View hts's Profile") 4 weeks 6 hours ago | | [](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout) | [PDFSerial closes Joomla output buffer during checkout](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout "Hello, I found another issue related to HikaSerial PDFSerial. For orders with a HikaSerial PDF ticket, the HikaShop checkout completion message was rendered above the Joomla template/header instead of inside the normal component area. A normal HikaShop book order without HikaSerial was displayed correctly. I traced this to: In generatePdf() there is: near the end of the function, but there is no corresponding ob_start() anywhere in pdfserial.php. I tested adding: near the beginning of generatePdf(), directly after: So the relevant part is now: With this change: the HikaShop completion message is again rendered correctly inside the Joomla template, the PDF ticket is still generated correctly, the ticket is still attached to the email. Without this ob_start(), it looks like ob_get_clean() can close an output buffer belonging to Joomla/HikaShop. The difference is reproducible: normal book order without HikaSerial → page correct event order with PDFSerial → checkout message above Joomla header same event order after adding ob_start() → page correct Could you please check whether generatePdf() should create its own output buffer before calling ob_get_clean()? Best regards, Thomas") Category: [Serial: Bug Report](/forum/16-serial-bug-report "Please report any bugs or errors about HikaSerial here.") Topic started 1 month 4 days ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout#373512 "Hello, Thank you for your feedback and sorry for the very late reply. The "ob_get_clean()" is a relic of the attachserial plugin ; but the PDF library do not perform direct output of the file. The addition of "ob_start()" is a possible solution ; but you should also be able to remove the "ob_get_clean()" too. In the next release, it will be removed. Regards,") 4 weeks 16 hours ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:201 | [Last Post](/forum/16-serial-bug-report/910831-pdfserial-closes-joomla-output-buffer-during-checkout#373512 "Hello, Thank you for your feedback and sorry for the very late reply. The "ob_get_clean()" is a relic of the attachserial plugin ; but the PDF library do not perform direct output of the file. The addition of "ob_start()" is a possible solution ; but you should also be able to remove the "ob_get_clean()" too. In the next release, it will be removed. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 4 weeks 16 hours ago | | [](/forum/5-support-en-francais-french-support-/910847-une-question-au-sujet-dun-filtre-utilisant-un-custom-field) | [Une question au sujet d'un filtre utilisant un custom field](/forum/5-support-en-francais-french-support-/910847-une-question-au-sujet-dun-filtre-utilisant-un-custom-field "Bonjour, en effectuant des tests suite à la précédente correction sur le menu hamburger du module filtre Hikashop, j'ai constaté un comportement bizarre. Pour moi, c'est un problème et je ne trouve pas de solution. Voici la démarche à suivre pour le reproduire : - aller sur cette page : gpfa99.guillenphoto.com/en/ - faites un scroll down jusqu'à lire Fine Your Find Art Print. - cliquez sur le menu hamburger. - Deux manières de filtrer apparaissent. - Dans le premier filtre sélectionnez 'Black and white style' dans le menu déroulant. - Automatiquement, des photos en noir et blanc s'affichent. - Le problème est que cette liste est réduite. Il manque beaucoup de produits. C'est là que je ne comprends pas. - Si vous choisissez l'option 'Color style', le problème est identique. - Si vous choisissez une autre valeur, la liste des produits affichés est correcte. - Si vous allez sur cette page : gpfa99.guillenphoto.com/fr/ - faites un scroll down jusqu'à lire 'Trouver votre photo d'art' - dans la liste déroulante choisissez 'Style noir et blanc'. - la liste des produits qui s'affichent est correcte. C'est la version française des produits. Ce sont ces produits mais en version anglaise qui devraient apparaître dans le cas précédent. - comme vous le constatez, le nombre de produits est plus important. Pour cette fonction de filtre Hikashop, j'ai utilisé ul filtre de type custom field. J'ai créé des valeurs par défaut qui s'affichent dans la liste déroulante. Ce que je ne comprends pas, c'est pourquoi tout fonctionne correctement dans la version française et que je rencontre un problème dans la version anglaise. Je dois avoir fait quelque chose qui ne vas pas mais je ne trouve pas. C'est une fonction intéressante qui peut faciliter la vie de mes clients quand ils effectuent une recherche. C'est pour cette raison que je soulève cette question. Je peux vous envoyer le fichier CSV des produits en anglais. Merci par avance pour votre aide, Sincèrement, A. Guillen") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 4 weeks 1 day ago, by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") [Last Post](/forum/5-support-en-francais-french-support-/910847-une-question-au-sujet-dun-filtre-utilisant-un-custom-field#373507 "Bonjour Nicolas, je vous remercie beaucoup pour votre réponse et pour votre aide. Je suis encore confus car pour la deuxième fois, vous avez mis sur le doigt sur une erreur de ma part (après celle de la hauteur d'une zone SP Builder fixée à 600 pixels). Sans vous, je n'aurai pas trouvé. Désolé pour le dérangement. Tout fonctionne parfaitement maintenant. La fonctionnalité que j'ai mis en place est intéressante pour mes clients. Merci encore et toutes mes excuses si je vous ai fait perdre du temps. Sincèrement, A. Guillen") 4 weeks 23 hours ago by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") | Replies:2 Views:115 | [Last Post](/forum/5-support-en-francais-french-support-/910847-une-question-au-sujet-dun-filtre-utilisant-un-custom-field#373507 "Bonjour Nicolas, je vous remercie beaucoup pour votre réponse et pour votre aide. Je suis encore confus car pour la deuxième fois, vous avez mis sur le doigt sur une erreur de ma part (après celle de la hauteur d'une zone SP Builder fixée à 600 pixels). Sans vous, je n'aurai pas trouvé. Désolé pour le dérangement. Tout fonctionne parfaitement maintenant. La fonctionnalité que j'ai mis en place est intéressante pour mes clients. Merci encore et toutes mes excuses si je vous ai fait perdre du temps. Sincèrement, A. Guillen") by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") 4 weeks 23 hours ago | | [](/forum/27-checkout/910837-register-new-account-layout) | [Register / New Account layout](/forum/27-checkout/910837-register-new-account-layout "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.25 Customer orders and goes to the cart to register or login Existing customers may have long passwords and * 1. we don't want a change username to appear How to make that invisible? Language file edit? * 2. view password button doesn't show the password (Windows/Firefox) Am chasing down versions * 3. view password cannot be viewed without scrolling. Where can the balance between rego/login balance be changed") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 month 2 days ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/27-checkout/910837-register-new-account-layout#373501 "Ripper. As always brilliant clarity") 4 weeks 1 day ago by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") | Replies:2 Views:254 | [Last Post](/forum/27-checkout/910837-register-new-account-layout#373501 "Ripper. As always brilliant clarity") by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") 4 weeks 1 day ago | | [](/forum/26-product-category-display/910841-unknown-column-balis-in-where-clause-when-searching-an-article) | [Unknown column ''%balis%'' in 'where clause' when searching an article](/forum/26-product-category-display/910841-unknown-column-balis-in-where-clause-when-searching-an-article "-- url of the page with the problem -- : www.hirtenweg.ch/component/search/?searc...hrase=all&Itemid=114 -- HikaShop version -- : 6.6.0 -- Joomla version -- : ‎6.1.3 -- PHP version -- : 8.4.11 -- Browser(s) name and version -- : all latest Version Browsers -- Error-message(debug-mod must be tuned on) -- : 1054 Unknown column ''%balis%'' in 'where clause' Hello, when searching an article in the hikashop, this error appears all the time. www.hirtenweg.ch/angebot 1054 Unknown column ''%balis%'' in 'where clause' Can you help me? Thank you") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 1 month 7 hours ago, by [dogbytes](/forum/user/59958-dogbytes "View dogbytes's Profile") [Last Post](/forum/26-product-category-display/910841-unknown-column-balis-in-where-clause-when-searching-an-article#373500 "Ohhhh yes, you’re right! It was the search plugin from SP Page Builder. I disabled it, and now it works. Thank you! Happy") 4 weeks 1 day ago by [dogbytes](/forum/user/59958-dogbytes "View dogbytes's Profile") | Replies:2 Views:130 | [Last Post](/forum/26-product-category-display/910841-unknown-column-balis-in-where-clause-when-searching-an-article#373500 "Ohhhh yes, you’re right! It was the search plugin from SP Page Builder. I disabled it, and now it works. Thank you! Happy") by [dogbytes](/forum/user/59958-dogbytes "View dogbytes's Profile") 4 weeks 1 day ago | | [](/forum/5-support-en-francais-french-support-/910843-probleme-avec-le-menu-hamburger-du-module-de-recherche) | [Problème avec le menu hamburger du module de recherche](/forum/5-support-en-francais-french-support-/910843-probleme-avec-le-menu-hamburger-du-module-de-recherche "Bonjour, Je rencontre un problème avec le menu hamburger du module de recherche. Sur un desktop, il ne fonctionne pas. Voici un exemple de page : gpfa99.guillenphoto.com/en/ Il s'agit de mon site de test sur lequel je fais mes tests avant de reporter les ajouts sur mon site de production. - faites un scroll down sur la page. - Vous allez trouver un module de recherche Hikashop intitulé "Find Your Fine Art Print". - si vous cliquez sur le menu hamburger, le menu ne se déplie pas. - il fonctionne bien sur un mobile. Dans le module en question, j'ai activé l'option "Always" sur le menu hamburger. Si vous allez sur le site de production www.guillenphoto.com/en/ , vous verrez que l'option n'est pas activé et que les zones apparaissent correctement. Y-a-t-il un réglage particulier à faire pour que le menu fonctionne sur un desktop? Merci par avance pour votre réponse, Sincèrement, A. Guillen") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 1 month 4 hours ago, by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") [Last Post](/forum/5-support-en-francais-french-support-/910843-probleme-avec-le-menu-hamburger-du-module-de-recherche#373499 "Bonsoir Nicolas, je vous remercie pour votre réponse. Je suis confus de vous avoir fait perdre votre temps. C'était de ma faute. J'aurai pu y penser. Merci beaucoup. Tout fonctionne parfaitement maintenant. je vais pouvoir passer la correction sur le site de production. Sincèrement, A. Guillen") 4 weeks 1 day ago by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") | Replies:4 Views:133 | [Last Post](/forum/5-support-en-francais-french-support-/910843-probleme-avec-le-menu-hamburger-du-module-de-recherche#373499 "Bonsoir Nicolas, je vous remercie pour votre réponse. Je suis confus de vous avoir fait perdre votre temps. C'était de ma faute. J'aurai pu y penser. Merci beaucoup. Tout fonctionne parfaitement maintenant. je vais pouvoir passer la correction sur le site de production. Sincèrement, A. Guillen") by [guillenphoto](/forum/user/73952-guillenphoto "View guillenphoto's Profile") 4 weeks 1 day ago | | [](/forum/3-bug-report/910838-it-is-not-possible-to-download-invoices-from-the-order-overview) | [It is not possible to download invoices from the order overview](/forum/3-bug-report/910838-it-is-not-possible-to-download-invoices-from-the-order-overview "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : no view Hello, When I want to download an invoice from the order overview in the backend and tick a box to select an order, the invoice isn’t loaded or downloaded; instead, the page simply reloads. I updated the invoicing plugin to version 5.2.0 yesterday, thinking that this might resolve the issue. Before that, I’d been using version 3.0.8 on my site. Unfortunately, yesterday’s update didn’t sort it out, so could it possibly be related to changes introduced in version 6.5.1 to 6.6.0?") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 1 month 1 day ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") [Last Post](/forum/3-bug-report/910838-it-is-not-possible-to-download-invoices-from-the-order-overview#373498 "Love it. Thank you. I have changed it to max_input_vars=750. Thank you!") 4 weeks 1 day ago by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") | Replies:4 Views:162 | [Last Post](/forum/3-bug-report/910838-it-is-not-possible-to-download-invoices-from-the-order-overview#373498 "Love it. Thank you. I have changed it to max_input_vars=750. Thank you!") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") 4 weeks 1 day ago | | [](/forum/27-checkout/910835-cannot-make-payment) | [cannot make payment](/forum/27-checkout/910835-cannot-make-payment "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : firefox 155.0.1 -- Error-message(debug-mod must be tuned on) -- : The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. after choosing product and going to cart, we get the following message: The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. WE don't want each customer to have to do this on their browser. How can we fix this on our end. Our only payment option is Paypal.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 month 2 days ago, by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile") [Last Post](/forum/27-checkout/910835-cannot-make-payment#373495 "Thank you for your prompt reply") 4 weeks 1 day ago by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile") | Replies:2 Views:188 | [Last Post](/forum/27-checkout/910835-cannot-make-payment#373495 "Thank you for your prompt reply") by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile") 4 weeks 1 day ago | | [](/forum/27-checkout/910845-cancellation-of-payment) | [Cancellation of payment](/forum/27-checkout/910845-cancellation-of-payment "-- url of the page with the problem -- : www.vobovie.nl/ -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.5.10 When a customer chooses to pay via Mollie, an email is sent confirming that the order has been created. If the payment is subsequently aborted, an email stating that the order has been cancelled arrives after approximately 16 minutes. How can we change this so that no email is sent when the customer is redirected to Mollie, and so that—upon receipt of the information regarding the aborted payment—the order is reversed without emptying the shopping cart?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 month 1 hour ago, by [hkoopman](/forum/user/83103-hkoopman "View hkoopman's Profile") [Last Post](/forum/27-checkout/910845-cancellation-of-payment#373489 "Hi, In the menu System>Emails, unpublish the Order creation notification for the email sent to the user when the order is created, and the Order administrator notification for the email sent to the merchant when the order is created.") 4 weeks 1 day ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:106 | [Last Post](/forum/27-checkout/910845-cancellation-of-payment#373489 "Hi, In the menu System>Emails, unpublish the Order creation notification for the email sent to the user when the order is created, and the Order administrator notification for the email sent to the merchant when the order is created.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 weeks 1 day ago | ## [ Statistics ](/forum/statistics) - - Total Messages: **358919** - Total Sections: **4** - Today Open: **1** - Today Total Answer: **2** - Total Subjects: **66517** - Total Categories: **53** - Yesterday Open: **6** - Yesterday Total Answer: **23** - Total Users: **59359** - Latest Member: **[Joshy](/forum/user/84537-joshy "View Joshy's Profile")** [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.153 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)