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#   Options to customize email templates

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- **[solwebsolutions](/forum/user/16564-solwebsolutions "View solwebsolutions's Profile")**
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12 years 2 months ago [\#166074](#166074) by [solwebsolutions](/forum/user/16564-solwebsolutions "View solwebsolutions's Profile")  *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#166074 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")* was created by *[solwebsolutions](/forum/user/16564-solwebsolutions "View solwebsolutions's Profile")*

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome

What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?

We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.

thank you!

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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12 years 2 months ago [\#166080](#166080) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#166080 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")*

Hi,

To customize email you have to go through the menu System &gt; Emails and edit the desired email.
This is available with the business edition of HikaShop.

Else you can edit mails via FTP in the folder "media/com_hikashop/mail" but when updating the changes made will be lost.
With the edition interface (business) you keep all your modifications when updating.

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12 years 2 months ago [\#169006](#169006) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#169006 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")*

Hi,

But where do i change the text of this EMails?

- [ ![email-language.jpg](/forum/attachment/19221) ](/forum/attachment/19221 "...l-language.jpg") [ ](/forum/attachment/19221?download=1 "...l-language.jpg")

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12 years 1 month ago [\#169012](#169012) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#169012 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")*

Hi,

In the HikaShop/HikaMarket language files (depending the email).

From HikaMarket english language file Code:

; ; eMails ; HI_VENDOR="Hi %s," YOUR_SALE="Your sale" SALE_CUSTOMER="Your customer" BEST_REGARDS_VENDOR="Best regards" MAIL_SALE_BEGIN_MESSAGE="This is a notification message for your sale %s made by %s on the website %s" SUMMARY_OF_YOUR_SALE="Summary of your sale" MAIL_SALE_END_MESSAGE=""

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[FredS59](/forum/user/39699-freds59 "View FredS59's Profile")**
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10 years 7 months ago -  10 years 7 months ago [\#232191](#232191) by [FredS59](/forum/user/39699-freds59 "View FredS59's Profile")  Replied by *[FredS59](/forum/user/39699-freds59 "View FredS59's Profile")* on topic *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#232191 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")*

Okay text is solved now, but how do I adjust the colors and optionally add a logo along with the emails?
Look the snapshot.

regards Fred

- [ ![Emailtemp1&#95;2016-03-05.jpg](/forum/attachment/29911) ](/forum/attachment/29911 "...2016-03-05.jpg") [ ](/forum/attachment/29911?download=1 "...2016-03-05.jpg")

Last edit: 10 years 7 months ago by [FredS59](/forum/user/39699-freds59 "View FredS59's Profile"). Reason: new picture

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10 years 7 months ago [\#232220](#232220) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Options to customize email templates](/forum/36-reports-statistics/870107-options-to-customize-email-templates#232220 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 2.5.24 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome  What are our options to customize email templates/autoresponders that we get during customer purchasing and/or backing out of orders?  We'd like to add images and such to the email confirmations customers get so we can point out specific text/copy on the emails to make these areas more obvious.  thank you!")*

Hi,

You have to edit the HTML version of the email as Xavier explained in his message:
[ www.hikashop.com/forum/reports-statistic...emplates.html#166080](https://www.hikashop.com/forum/reports-statistics/870107-options-to-customize-email-templates.html#166080)
There, add the HTML tag for your logo image and modify the CSS code the way you want.

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