[Skip to main content](#vessel-content) # Shipping method descrition not showing ## - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 4 months ago - 12 years 1 month ago [\#162738](#162738) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#162738 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* was created by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* -- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 12 years 1 month ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#162772](#162772) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#162772 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, 1. Can you try it with that last Aupost shipping version : *This attachment is hidden for guests. Please log in or register to see it.* 2. You'll just have to use the order column of the page "Hikashop->System->Shipping methods". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 4 months ago [\#162909](#162909) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#162909 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Thanks Mohamed, I have the latest Hikashop version installed - how do I install the file? Thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#162915](#162915) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#162915 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* You'll just have to download the file that I attached, install it through your extension manager, and test your Aupost shipping method. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago - 12 years 3 months ago [\#163065](#163065) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163065 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Thanks Mohamed, I installed the plugin, and now the Express Post shipping option description is showing up (thanks!) however, the order still isn't correct. I have tried changing the order via the backened, but the order doesnt change. Thanks for your help. Last edit: 12 years 3 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#163216](#163216) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163216 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, You're right, we'll do some tests and fix it for the next release, thanks for your feedback ![:)](/media/kunena/emoticons/3.png ":)"). The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#163778](#163778) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163778 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Thanks Mohamed, There is something else strange happening with the express post shipping plugin now. The pricing is not making sense - a few items costs $30, and then something that weighs a lot is $20. There is also the words: 3 package(s) showing up in the description of the shipping option at the checkout. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#163780](#163780) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163780 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, > There is also the words: 3 package(s) showing up in the description of the shipping option at the checkout. That's because you have set the "Group packages" option to yes through your shipping method configuration page, you should set it to **NO** ![:)](/media/kunena/emoticons/3.png ":)"). The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#163904](#163904) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163904 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hi, I just checked, and it is already set to no. Thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#163913](#163913) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163913 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, I just checked it and the "X package(s)" should only be displayed for shipping methods which have the "Group products together" option set to **YES** ![:)](/media/kunena/emoticons/3.png ":)"). Can you show me how did you configured your shipping methods which have the "X package(s)" in its description ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#163997](#163997) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#163997 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Can I send you login details via PM? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#164002](#164002) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164002 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Sure. The following user(s) said Thank You: [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#164362](#164362) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164362 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, Can you test it with this last version of the Aupost shipping plugin : Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago - 12 years 3 months ago [\#164437](#164437) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164437 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hi there, I just uploaded it, and there is no change. Also, customers are saying that by clicking on the delete button (to take a product out of the cart) automatically creates an order, and the refresh button does not refresh the amounts in the cart. Thanks ![:)](/media/kunena/emoticons/3.png ":)") Last edit: 12 years 3 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#164456](#164456) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164456 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, I've done some tests through your website and have uploaded a new version of the AUPOST shipping plugin, it's working fine and when I try to delete one of the products in my cart I'm staying on the same page and the product is correctly deleted. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#164546](#164546) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164546 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hi Mohamed, I am just testing it now, and I am getting the same problems. 3 small items in the cart and the express post shipping is $30, when it should be $13. Also, I am getting the same problem when testing the delete button. Deleting 1 product wrks fine, deleting a second product works fine, deleting a third or fourth product creates an order. Also, the refresh button is not working at all. Thanks for your help ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#164589](#164589) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164589 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hi, > I am just testing it now, and I am getting the same problems. 3 small items in the cart and the express post shipping is $30, when it should be $13 That's because you have set the "Group packages" option to NO through your Australia post shipping method, so you'll have to send one package per item instead of grouping your items which will be more expensive. > Also, I am getting the same problem when testing the delete button. Deleting 1 product wrks fine, deleting a second product works fine, deleting a third or fourth product creates an order. Can you download the last Hikashop version through our website, install it and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#164732](#164732) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164732 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Thanks Mohamed, I thought you meant it was mean't to be set to no, my apologies ![:)](/media/kunena/emoticons/3.png ":)") I just updated the site, and the refresh buttons at the checkout still don't work unfortunately. Cheers ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#164799](#164799) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164799 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Hello, Can you test it with the "Auto submit shipping and payment methods selection" option set to **NO** through "Hikashop->System->Configuration->Checkout" ? Thanks ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")** - [![Bugger101's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/631-bugger101 "View Bugger101's Profile") Topic Author - [ Offline](/forum/user/631-bugger101) Less More - Posts: 392 - Thank you received: 0 - - 12 years 3 months ago [\#164913](#164913) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Shipping method descrition not showing](/forum/28-shipping-methods/869458-shipping-method-descrition-not-showing#164913 "-- url of the page with the problem -- : -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : x.x.x -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, The Australia Post Express Post shipping method description is not showing up: Also, I cant change the order of the shipping methods - I would like to have the standard post show first, then below it the express post. Saving the orders in the backend doesn't change the order. Thanks :)")* Thanks Mohamed, I set it to no, but still no luck. Cheers ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODY5NDU4LXNoaXBwaW5nLW1ldGhvZC1kZXNjcml0aW9uLW5vdC1zaG93aW5nP3N0YXJ0PTAmdG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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