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#   No shipping method found

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11 years 3 months ago [\#210378](#210378) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")  *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210378 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")* was created by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")*

-- url of the page with the problem -- : [ testpatiodrape.dependentmedia.com/produc...checkout/step/step-1](http://testpatiodrape.dependentmedia.com/products-listing/checkout/step/step-1)
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.5.3
-- PHP version -- : 5.4.13
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : Message
No shipping method found

Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?

- [ ![noShippingSettings.png](/forum/attachment/25789?download=1) ](/forum/attachment/25789?download=1 "...ngSettings.png") [ ](/forum/attachment/25789?download=1 "...ngSettings.png")
- [ ![product.png](/forum/attachment/25790?download=1) ](/forum/attachment/25790?download=1 "product.png") [ ](/forum/attachment/25790?download=1 "product.png")
- [ ![noShipping.png](/forum/attachment/25791?download=1) ](/forum/attachment/25791?download=1 "noShipping.png") [ ](/forum/attachment/25791?download=1 "noShipping.png")

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 3 months ago [\#210418](#210418) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210418 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Hi,

The way you configured your shipping method, it will only display if your address is in California.
I suppose that you want to remove the Zone that you selected in the warehouse area of your shipping method so that the shipping method can be used for addresses outside the zone that is currently selected.

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- **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")**
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11 years 3 months ago -  11 years 3 months ago [\#210420](#210420) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")  Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210420 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

that error message happens for addresses in california

Last edit: 11 years 3 months ago by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile").

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11 years 3 months ago [\#210422](#210422) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210422 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Hi,

Please remove the Zone that you selected in the warehouse area of your shipping method. You don't want it.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODc4NTM2LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")**
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11 years 3 months ago [\#210442](#210442) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")  Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210442 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Still says "No shipping method found"
See the attached for settings verification.

- [ ![shippingblacked.png](/forum/attachment/25800?download=1) ](/forum/attachment/25800?download=1 "...ingblacked.png") [ ](/forum/attachment/25800?download=1 "...ingblacked.png")

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11 years 3 months ago [\#210478](#210478) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210478 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Hi,

Could you provide a backend access along with a link to this thread via our contact form so that we could check your HikaShop settings ?
[ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html)

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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11 years 3 months ago [\#210563](#210563) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210563 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Hello,
That's weird, I just tested it on my end with he SAME configuration and it worked fine, Can you :
1. Download the last Hikashop version through our website, install it and test it again ?

2. If you're still having that issue, can you also give me a temporary FTP access through the Contact form so that I can fully debug it ?
[ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html)

Thanks.

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11 years 3 months ago [\#210680](#210680) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")  Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210680 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

So i guess you fixed it because it is working now. How did you do it?

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11 years 3 months ago -  11 years 3 months ago [\#210716](#210716) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found#210716 "-- url of the page with the problem -- :   testpatiodrape.dependentmedia.com/produc...checkout/step/step-1  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found  Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?")*

Hi,

Yes ; regarding the ticket, Mohamed performed some tests and found the issue.
It looks like it was coming from the fact that you have edited your "California" state for the value "Code 3 letters".
So Mohamed reverted it to use the default and correct configuration.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Last edit: 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile").

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