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#   Shipstation date error

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10 years 5 months ago [\#241242](#241242) by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")  *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#241242 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")* was created by *[blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")*

-- url of the page with the problem -- : [ survivalbreakdownbow.com](http://survivalbreakdownbow.com)
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.

05/26/2016 09:55 am xpectreinc@gmail.com
An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.
05/25/2016 11:13 am xpectreinc@gmail.com
An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.
05/25/2016 11:13 am xpectreinc@gmail.com
An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.

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10 years 5 months ago [\#241249](#241249) by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")  Replied by *[blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#241249 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

I found in the Shipstation thread a plug-in download, but it is 5 months old. Is this the same as the download listed on the site? Should I be using this one, or the regular site one? None of them have version numbers so I'm rather unsure...

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10 years 5 months ago -  10 years 5 months ago [\#241288](#241288) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#241288 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hello,

In the thread you speak about, you find you can find the lastest verision of Shipstation which is used by many of ours clients, so you can updates yours with this one, there is good chance that's will solve your issue.

Regards.

Last edit: 10 years 5 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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10 years 5 months ago [\#241320](#241320) by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")  Replied by *[blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#241320 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hi Philip,
Thank you for your help. I have installed the latest version from this thread (shipstation_2016_1_12) and processed an order. Shipstation still gives the following error:

05/27/2016 10:23 am x*******c@gmail.com
An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.

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10 years 5 months ago [\#241327](#241327) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#241327 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hi,

In the plugin (plugins/system/shipstation) please replace two times Code:

date('M/d/Y H:i:s'

By Code:

date('m/d/Y H:i:s'

So it will change the format for the month.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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10 years 1 week ago [\#254374](#254374) by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")  Replied by *[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#254374 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

By the way, the ShipStation plugin that is provided on this download page:

[ www.hikashop.com/support/documentation/3...method.html#download](https://www.hikashop.com/support/documentation/301-Shipstation-plugin-method.html#download)
...
is still using the wrong month format. Had to modify it as mentioned here to get it to pull in orders.

---

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10 years 1 week ago [\#254375](#254375) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#254375 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hi,

Indeed ; we did not have any feedback on the modification.

Regards;

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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10 years 1 week ago [\#254387](#254387) by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")  Replied by *[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#254387 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Ah, well I can tell you happily that it worked. Once the change was made to the month format, ShipStation began pulling in orders. ![:)](/media/kunena/emoticons/3.png ":)")

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10 years 1 week ago [\#254388](#254388) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#254388 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hi,

Thanks !
I have confirmed the patch and upload the new version of the plugin in the server.

Regards,

---

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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9 years 10 months ago -  9 years 10 months ago [\#258817](#258817) by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")  Replied by *[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#258817 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

For anyone considering using [ ShipStation](http://mbsy.co/gBcvJ) with HikaShop, I wanted to share that Nicolas and his team have been working closely with us to greatly improve the integration, and now it's awesome! (Nicolas, you should ask them to list HikaShop here on their partners page: [ www.shipstation.com/partners/](http://www.shipstation.com/partners/) )

**ShipStation now pulls over:**
- Order id
- Customer Name (not user name)
- Customer Email address (so it can be used in ShipStation for customer email notifications)
- Customer Shipping Address (which it can automatically verify and correct prior to printing the shipping label)
- Total number of products on the order
- Total amount of the order and a breakout of product vs. shipping costs
- An itemized list of all products on the order, including product codes (SKU in most cases)
- The shipping method of the order, which can then be automatically mapped to the right shipping service in ShipStation

Upon shipment, ShipStation will also auto-update the order status in HikaShop to "Shipped" and add a tracking number note in the internal notes area for the order that admins can see in the Joomla backend.

Once you have ShipStation integration working, the features ShipStation offers include branded labels with your logo, a branded tracking page (USA only), automatic emails to your customers with tracking numbers, and delivery confirmation emails once the carrier reports back that the item has been delivered. Our client is maximizing the value of ShipStation's features for her business (with help from the HikaShop team). It's quite impressive what ShipStation can do compared to other shipping integrations we've seen over the years.

Next we'll be customizing the ShipStation plugin a bit more for our client so it better connects with the Order Management System we are developing using HikaShop Business. Order tags (for example "Rush") and the targeted Ship By Date from her HikaShop custom fields will also be sent to ShipStation. That way the view of the order will be consistent across HikaShop and ShipStation for the whole production lifecycle.

***Thanks again to Nicolas and his team for helping make the HikaShop ShipStation integration more powerful!***

---

~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts

Last edit: 9 years 10 months ago by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile").

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9 years 10 months ago [\#258819](#258819) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error#258819 "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")*

Hi,

Thanks !
Yes, I've already asked them to be listed there. The process requires to have already a certain amount of merchants using the integration and that threshold wasn't met yet which is why we aren't listed there yet.

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