[Skip to main content](#vessel-content) # The total of your order is too high for all the possible shipping methods ## - **[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")** - [![tadosborn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33363-tadosborn "View tadosborn's Profile") Topic Author - [ Offline](/forum/user/33363-tadosborn) Less More - Posts: 62 - Thank you received: 4 - - 7 years 6 months ago [\#305858](#305858) by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305858 "-- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error.")* was created by *[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")* -- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk3MzMwLXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 7 years 6 months ago [\#305868](#305868) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305868 "-- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error.")* Hi, Could you provide a screenshot of the settings of that shipping method as well as one of your others shipping methods ? There is probably a issue with some of their settings. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk3MzMwLXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")** - [![tadosborn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33363-tadosborn "View tadosborn's Profile") Topic Author - [ Offline](/forum/user/33363-tadosborn) Less More - Posts: 62 - Thank you received: 4 - - 7 years 6 months ago [\#305884](#305884) by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") Replied by *[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")* on topic *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305884 "-- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error.")* [ ![screenshot1_2019-04-17.PNG](/forum/attachment/46661) ](/forum/attachment/46661 "...2019-04-17.PNG") [ ![screenshot2_2019-04-17.PNG](/forum/attachment/46663) ](/forum/attachment/46663 "...2019-04-17.PNG") [ ![screenshot4_2019-04-17.PNG](/forum/attachment/46662) ](/forum/attachment/46662 "...2019-04-17.PNG") [ ![screenshot3.PNG](/forum/attachment/46664) ](/forum/attachment/46664 "screenshot3.PNG") - [ ![screenshot1_2019-04-17.PNG](/forum/attachment/46661) ](/forum/attachment/46661 "...2019-04-17.PNG") [ ](/forum/attachment/46661?download=1 "...2019-04-17.PNG") - [ ![screenshot4_2019-04-17.PNG](/forum/attachment/46662) ](/forum/attachment/46662 "...2019-04-17.PNG") [ ](/forum/attachment/46662?download=1 "...2019-04-17.PNG") - [ ![screenshot2_2019-04-17.PNG](/forum/attachment/46663) ](/forum/attachment/46663 "...2019-04-17.PNG") [ ](/forum/attachment/46663?download=1 "...2019-04-17.PNG") - [ ![screenshot3.PNG](/forum/attachment/46664) ](/forum/attachment/46664 "screenshot3.PNG") [ ](/forum/attachment/46664?download=1 "screenshot3.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk3MzMwLXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")** - [![tadosborn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33363-tadosborn "View tadosborn's Profile") Topic Author - [ Offline](/forum/user/33363-tadosborn) Less More - Posts: 62 - Thank you received: 4 - - 7 years 6 months ago [\#305886](#305886) by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") Replied by *[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")* on topic *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305886 "-- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error.")* I enabled include Virtual Products on the free shipping plugin and it seems to be working now! These are not virtual products. The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk3MzMwLXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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