[Skip to main content](#vessel-content) # The total of your order is too high for all the possible shipping methods ## - **[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")** - [![verzevoul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8351-verzevoul "View verzevoul's Profile") Topic Author - [ Offline](/forum/user/8351-verzevoul) Less More - Posts: 1189 - Thank you received: 13 - - 7 years 2 weeks ago [\#311539](#311539) by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/898397-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#311539 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12 -- PHP version -- : 5.6 Hello, I have an issue with the shipping methods, the 1st issue is with the free shipping method in which the minimum price is 71euros, this does not work at all. 2nd issue is with all countries except europe (i have created a tax zone and added all other countries there), at the checkout page if i change the Quantity to 5 or more items i get this message "The total of your order is too high for all the possible shipping methods". I don't understand what i'm doing wrong. Thank you")* was created by *[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")* -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12 -- PHP version -- : 5.6 Hello, I have an issue with the shipping methods, the 1st issue is with the free shipping method in which the minimum price is 71euros, this does not work at all. 2nd issue is with all countries except europe (i have created a tax zone and added all other countries there), at the checkout page if i change the Quantity to 5 or more items i get this message "The total of your order is too high for all the possible shipping methods". I don't understand what i'm doing wrong. Thank you - [ ![shipping.jpg](/forum/attachment/47832) ](/forum/attachment/47832 "shipping.jpg") [ ](/forum/attachment/47832?download=1 "shipping.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk4Mzk3LXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 2 weeks ago [\#311549](#311549) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/898397-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#311549 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12 -- PHP version -- : 5.6 Hello, I have an issue with the shipping methods, the 1st issue is with the free shipping method in which the minimum price is 71euros, this does not work at all. 2nd issue is with all countries except europe (i have created a tax zone and added all other countries there), at the checkout page if i change the Quantity to 5 or more items i get this message "The total of your order is too high for all the possible shipping methods". I don't understand what i'm doing wrong. Thank you")* Hello, Firstly, if you're restricting your shipping methods by your order price, then can you set the "Include virtual products price" option of your shipping methods to YES via "Hikashop->System->Shipping methods" and test it again ? Thank you. If you're still have your issues, you should follow each points of the "Shipping methods" section of our FAQ : [ www.hikashop.com/support/faq.html#ship](https://www.hikashop.com/support/faq.html#ship) Kind regards, Mohamed Thelji. The following user(s) said Thank You: [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvODk4Mzk3LXRoZS10b3RhbC1vZi15b3VyLW9yZGVyLWlzLXRvby1oaWdoLWZvci1hbGwtdGhlLXBvc3NpYmxlLXNoaXBwaW5nLW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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