[Skip to main content](#vessel-content) # USPS shipping plugin shows error on checkout. ## - **[aneeshr2021@gmail.com](/forum/user/82629-aneeshr2021-gmail-com "View aneeshr2021@gmail.com's Profile")** - [![aneeshr2021@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82629-aneeshr2021-gmail-com "View aneeshr2021@gmail.com's Profile") Topic Author - [ Offline](/forum/user/82629-aneeshr2021-gmail-com) Less More - Posts: 1 - Thank you received: 0 - - 2 years 2 months ago [\#362403](#362403) by [aneeshr2021@gmail.com](/forum/user/82629-aneeshr2021-gmail-com "View aneeshr2021@gmail.com's Profile") *[USPS shipping plugin shows error on checkout.](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout#362403 "-- HikaShop version -- : Hikashop Essential v 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I am using USPS shipping plugin. It is showing error - Failed to obtain shipping quotes. I am using USPS shipping plugin. It is showing error on checkout - Failed to obtain shipping quotes.")* was created by *[aneeshr2021@gmail.com](/forum/user/82629-aneeshr2021-gmail-com "View aneeshr2021@gmail.com's Profile")* -- HikaShop version -- : Hikashop Essential v 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I am using USPS shipping plugin. It is showing error - Failed to obtain shipping quotes. I am using USPS shipping plugin. It is showing error on checkout - Failed to obtain shipping quotes. - [ ![error.jpg](/forum/attachment/59560) ](/forum/attachment/59560 "error.jpg") [ ](/forum/attachment/59560?download=1 "error.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvOTA4NDQ5LXVzcHMtc2hpcHBpbmctcGx1Z2luLXNob3dzLWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 2 years 2 months ago - 2 years 2 months ago [\#362404](#362404) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[USPS shipping plugin shows error on checkout.](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout#362404 "-- HikaShop version -- : Hikashop Essential v 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I am using USPS shipping plugin. It is showing error - Failed to obtain shipping quotes. I am using USPS shipping plugin. It is showing error on checkout - Failed to obtain shipping quotes.")* Hello, This message indicates that something is preventing your plugin from receiving notifications rates (delivery method prices) from USPS servers. The reasons for this type of problem can be varied. For example : - An address/product configuration in the cart that **does not correspond to any possible offer** from USPS - Notification from USPS servers that for one reason or another **isn't reaching your site** (or plugin) - A **configuration of your merchant account** on USPS that does not meet your needs? These are only theories but to go further, can you provide us with these elements: - a **URL link** to your merchant part - A **step-by-step** process to reproduce your issue - Your settings for your HikaShop plugin via a **screenshot** **Note :** You can use (if required) our **[ Contact us](https://www.hikashop.com/support/contact-us.html)** form in order to provide these elements, just don't forget to add **an Url link to this topic** in your message. Regards Last edit: 2 years 2 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3NoaXBwaW5nLW1ldGhvZHMvOTA4NDQ5LXVzcHMtc2hpcHBpbmctcGx1Z2luLXNob3dzLWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.228 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)