[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/851208-shipping-and-billing-addresses) | [Shipping and billing addresses](/forum/28-shipping-methods/851208-shipping-and-billing-addresses "Add product to cart, go to checkout. Use the same address as for billing is ticked. Untick this. Both shipping and billing addresses are the same. Click edit on the shipping address. Change shipping address. Billing address changes and Use the same address as for billing is ticked. Not unexpected to me - makes sense if the new button has not been clicked. However, seems to confuse some people. Anyway of improving how this works? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 15 years 4 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") [Last Post](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=60#72612 "Nevermind, It did actually work. I just forgot to hit save when I added the code :blush: Thanks for your help!") 14 years 2 weeks ago by [pattychocs](/forum/user/5387-pattychocs "View pattychocs's Profile") - [1](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=0 "Page:1") - [2](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=20 "Page:2") - [3](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=40 "Page:3") - [4](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=60 "Page:4") | Replies:74 Views:5776 | [Last Post](/forum/28-shipping-methods/851208-shipping-and-billing-addresses?start=60#72612 "Nevermind, It did actually work. I just forgot to hit save when I added the code :blush: Thanks for your help!") by [pattychocs](/forum/user/5387-pattychocs "View pattychocs's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851692-add-to-cart-button-takes-you-directly-to-checkout) | [Add to cart button takes you directly to checkout](/forum/28-shipping-methods/851692-add-to-cart-button-takes-you-directly-to-checkout "I'm in the process of configuring Hikashop. I find that when I use the 'Add to Cart' button for a product, as soon as the product is added to the cart, you are taken to the checkout with no option to...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [keithyoung89](/forum/user/4928-keithyoung89 "View keithyoung89's Profile") [Last Post](/forum/28-shipping-methods/851692-add-to-cart-button-takes-you-directly-to-checkout#72584 "The continue button of the popup will just close the popup. If you want to change that, you will have to edit the file "notice" of the view "checkout" via the menu Display->Views and change the code of the button. The "Continue shopping button's URL" option is for the "continue shipping" button that you have on your checkout.") 14 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:298 | [Last Post](/forum/28-shipping-methods/851692-add-to-cart-button-takes-you-directly-to-checkout#72584 "The continue button of the popup will just close the popup. If you want to change that, you will have to edit the file "notice" of the view "checkout" via the menu Display->Views and change the code of the button. The "Continue shopping button's URL" option is for the "continue shipping" button that you have on your checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851472-bank-transfer-payment-option-and-shipping-queries) | [Bank transfer payment option and shipping queries](/forum/28-shipping-methods/851472-bank-transfer-payment-option-and-shipping-queries "Hello, Due to being unable to use PayPal etc in some African countries we are now wanting customers to pay by Bank transfer. I have set this up, but when at the checkout stage it doesn't give any details, so I am not sure how to get this option to work. We are also having problems using the UPS plugin, partly because the UPS office in Gaberone doesn't seem able to give us the information we need to get this to work, despite Botswana being on the list of countries in the pull-down menu. We want to therefore somehow give customers the chance to order on line, using the online shopping module and cart, but that during the checkout they get a note saying that we will invoice them to include shipping and CITES costs and they pay by bank transfer. Have you any suggestions that could help us? I hope the above makes sense. Kind regards") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 5 months ago, by [Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile") [Last Post](/forum/28-shipping-methods/851472-bank-transfer-payment-option-and-shipping-queries#72329 "Hi, Your links are not working. If you don't have any payment view, you should not have that error. But in any case, you can remove it by publishing a payment method and saving its configuration. The "thank you" page can be modified by editing the file "end" of the view "checkout" via the menu Display->Views.") 14 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:457 | [Last Post](/forum/28-shipping-methods/851472-bank-transfer-payment-option-and-shipping-queries#72329 "Hi, Your links are not working. If you don't have any payment view, you should not have that error. But in any case, you can remove it by publishing a payment method and saving its configuration. The "thank you" page can be modified by editing the file "end" of the view "checkout" via the menu Display->Views.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851701-shipping-method-missing) | [Shipping Method Missing...](/forum/28-shipping-methods/851701-shipping-method-missing "Hi There, I had two shipping methods put on the website for awhile and now Aus Post is missing?! However, I can see that it is published (green button). Thoughts? Isthere another place I need to turn it on? The other version is Manual. Thanks! Susan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 2 weeks ago, by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") [Last Post](/forum/28-shipping-methods/851701-shipping-method-missing#72206 "Yup. You were right.. put in REAL data and it worked! Cheers!") 14 years 2 weeks ago by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") | Replies:2 Views:109 | [Last Post](/forum/28-shipping-methods/851701-shipping-method-missing#72206 "Yup. You were right.. put in REAL data and it worked! Cheers!") by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851678-coupon) | [Coupon](/forum/28-shipping-methods/851678-coupon "I experience some strange things with the coupon. Of all the times I simulated a coustumer it only discounted the coupon once! When I have two products in the cart, it discounts not twice the coupon...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") [Last Post](/forum/28-shipping-methods/851678-coupon#72197 "Sorry, I have learned something new again. I did not know that there are two different locations on the FTP for the files. However, coupon seems to be able to do his maths now, problem resolved.") 14 years 2 weeks ago by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") | Replies:10 Views:157 | [Last Post](/forum/28-shipping-methods/851678-coupon#72197 "Sorry, I have learned something new again. I did not know that there are two different locations on the FTP for the files. However, coupon seems to be able to do his maths now, problem resolved.") by [Chantal](/forum/user/8539-chantal "View Chantal's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851694-custom-field-in-front-of-product-list) | [Custom Field in front of Product List?](/forum/28-shipping-methods/851694-custom-field-in-front-of-product-list "Hi There, Is it possible to put a Custom Field (that can be applied to the order) in front of the product list? The BA wants a Charity dropdown selection BEFORE the products?!? But since it is part of the checkout process, I am not sure how to go about adding this. Thanks, Susan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 2 weeks ago, by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") [Last Post](/forum/28-shipping-methods/851694-custom-field-in-front-of-product-list#72087 "I think that the solution on that thread is more appropriate for your problem and easiest: www.hikashop.com/en/forum/2-general-talk...al-shipping-inf.html") 14 years 2 weeks ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:438 | [Last Post](/forum/28-shipping-methods/851694-custom-field-in-front-of-product-list#72087 "I think that the solution on that thread is more appropriate for your problem and easiest: www.hikashop.com/en/forum/2-general-talk...al-shipping-inf.html") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851675-custom-dropdown-box-in-checkout-sequence) | [Custom Dropdown box in checkout sequence...](/forum/28-shipping-methods/851675-custom-dropdown-box-in-checkout-sequence "Hi There, I am new so I hope this isn't too silly, We are doing a Charity Website.. It's the usual steps of Login,choose products, choose shipping, proceed to checkout.. but at or even before checkout I want to give the user a chance to select from a custom drop down box the name of a charity organization. I have figured out how to do the dropdown box in the registration section and have it populated with Charity Organization names.. but I would like it tied to each ORDER NOT to each registered user (in the unlikely case that someone wants to change their charitable donation recipient EACH time they order). Thoughts on how to add this custom step? THANKS so much! Suzy") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") [Last Post](/forum/28-shipping-methods/851675-custom-dropdown-box-in-checkout-sequence#72006 "It's explained here: www.hikashop.com/en/support/documentatio...ing.html#description") 14 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10 Views:401 | [Last Post](/forum/28-shipping-methods/851675-custom-dropdown-box-in-checkout-sequence#72006 "It's explained here: www.hikashop.com/en/support/documentatio...ing.html#description") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851667-problem-with-data-for-google-products-feed) | [Problem with Data for Google Products Feed](/forum/28-shipping-methods/851667-problem-with-data-for-google-products-feed "We want to upload all the products from Hika Shop to Google Base (Merchant Centre), so we can increase the online exposure of the products through google's product search engine. I have created the account on google and this is all ready. However, when I configure the plugin in Hika Shop, it gives you the option to download the .xml file so you can manually upload it to google. Please see the data below. You will see that all the products apart from 1 are listed as '0' stock and 'out of stock'. Even though in the product does have stock. Please can you let me know what is wrong, we need to make sure that the stock level in the xml file data is correct to the data in HikaShop: ----- 143 120 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR27/ANYA-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...27/ANYA-CLOSE-UP.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR27/ANYA-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR27/ANYA-BACK.jpg 0 out of stock 0.000 kg 137 85 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR28/JOLIE-FONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR28/JOLIE-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR28/JOLIE-BACK.jpg 0 out of stock 0.000 kg 120 95 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...endy-front-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...y-close-up-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...Wendy-side-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...Wendy-back-black.jpg 0 out of stock 0.000 kg 114 85 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...3/Isabelle-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...13/Isabelle-side.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...13/Isabelle-back.jpg 0 out of stock 0.000 kg 102 85 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R25/Willow-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR25/Willow-back.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR25/Willow-side.jpg 0 out of stock 0.000 kg 108 110 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR03/Alice-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR03/Alice-side.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR03/Alice-back.jpg 1 in stock 0.000 kg 149 125 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr.../GABRIELLE-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BRIELLE-CLOSE-UP.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...5/GABRIELLE-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...5/GABRIELLE-BACK.jpg 0 out of stock 0.000 kg 95 80 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...2/TWILIGHT-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...12/TWILIGHT-BACK.jpg 0 out of stock 0.000 kg 131 65 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR19/Lulu-front..jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR19/Lulu-side..jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/prod_RBR19/Lulu-back..jpg 0 out of stock 0.000 kg 156 120 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R16/CHARLIE-BACK.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R16/CHARLIE-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...16/CHARLIE-FRONT.jpg 0 out of stock 0.000 kg 1078 120 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...Sadie-side-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...e-close-up-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...Sadie-back-black.jpg 0 out of stock 0.000 kg 1085 120 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...0034/Sadie-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0034/sadie-side.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0034/Sadie-back.jpg 0 out of stock 0.000 kg 1092 150 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...9/BOADICEA-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...19/BOADICEA-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...19/BOADICEA-BACK.jpg 0 out of stock 0.000 kg 1099 95 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...0006/ANNIE-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...6/ANNIE-CLOSE-UP.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0006/ANNIE-SIDE.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0006/ANNIE-BACK.jpg 0 out of stock 0.000 kg 1106 95 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...020/Millie-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...0020/millie-side.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr.../millie-close-up.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...0020/millie-back.jpg 0 out of stock 0.000 kg 1113 65 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...hlee-front-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...shlee-side-black.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...shlee-back-black.jpg 0 out of stock 0.000 kg 1120 65 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0032/Esme-front.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR0032/Esme-side.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...BR0032/Esme-back.jpg 0 out of stock 0.000 kg 1127 120 GBP www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...0003/LEXIA-FRONT.jpg www.rock-a-bye-rosie.com/xx/xxx/xxxxx/pr...R0003/LEXIA-BACK.jpg 0 out of stock 0.000 kg ") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 1 month ago, by [reders](/forum/user/8228-reders "View reders's Profile") [Last Post](/forum/28-shipping-methods/851667-problem-with-data-for-google-products-feed#71985 "At least you know that the problem doesn't come from the configuration of HikaShop or HikaShop. The problem seems to come from the fact that Google is not able to get the image from the link like you're able to with your browser. It could be your robot.txt or your htaccess preventing it to get the images. Here is a FAQ of Google on all the possibilities: support.google.com/merchants/bin/answer.py?hl=en&answer=160640") 14 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:295 | [Last Post](/forum/28-shipping-methods/851667-problem-with-data-for-google-products-feed#71985 "At least you know that the problem doesn't come from the configuration of HikaShop or HikaShop. The problem seems to come from the fact that Google is not able to get the image from the link like you're able to with your browser. It could be your robot.txt or your htaccess preventing it to get the images. Here is a FAQ of Google on all the possibilities: support.google.com/merchants/bin/answer.py?hl=en&answer=160640") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851695-break-pages-up-checkout-with-next-buttons) | [Break pages up Checkout with next buttons?](/forum/28-shipping-methods/851695-break-pages-up-checkout-with-next-buttons "G'day, The BA would like the checkout process into 3 sections (so less is on each page and it kind of walks the user through) 1) dropdown/product list (next) 2) registration/login (next) 3) shipping/payment method Is this easy? Is there a reason I would NOT want to do it this way? Cheers, Susan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 2 weeks ago, by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") [Last Post](/forum/28-shipping-methods/851695-break-pages-up-checkout-with-next-buttons#71846 "Hi there, It's quite easy, you have to go to system>configuration>checkout. Then you can here configure the different step of your checkout process. So in your case you put the "Cart" elements in a first step, then "login" and "address" in a second step (click on the "add Step" button to add a step) and finally "shipping" and "payment" in a last step. You can move these element with a click and drag process and you can also display the checkout workflow process to make clearer in the checkout :)") 14 years 2 weeks ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1 Views:116 | [Last Post](/forum/28-shipping-methods/851695-break-pages-up-checkout-with-next-buttons#71846 "Hi there, It's quite easy, you have to go to system>configuration>checkout. Then you can here configure the different step of your checkout process. So in your case you put the "Cart" elements in a first step, then "login" and "address" in a second step (click on the "add Step" button to add a step) and finally "shipping" and "payment" in a last step. You can move these element with a click and drag process and you can also display the checkout workflow process to make clearer in the checkout :)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851688-few-beginners-issues-to-finalize-my-shop) | [Few beginner's issues to finalize my shop](/forum/28-shipping-methods/851688-few-beginners-issues-to-finalize-my-shop "Hello, I would really appreciate it if I can get it help on the following issues: My website is 202.60.66.42/~allfrock 1. How do I disable "choose options" button as it's showing on front-end and it's not useful for me? 2. My related products are still not showing. I have already tried the instructions below. How to display your related products below your products: a. Create a new module of the type "HikaShop content module" via the joomla modules manager and leave it unpublished in the joomla options of the module. b. In the HikaShop options of the module (there is a link to them on the right of the module's joomla options screen), make sure that the "Type of content" option is set to "product" and that the option "Content on product page" is set to "Related products". c. In the Display tab of the configuration of HikaShop, click on the "Select" button of the "Modules under the product page" option. Set your related module to published and click on OK. Then, save the configuration. 3. How do I access the invoice fields that will be sent out after every purchase? 4. I need to limit shipment to national only. For all international shipment, I would like clients to get pricing on shipment before placing an order. What's the best way to do that? 5. How do I replace AUD with the $ sign? Thanks in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [bzalloua](/forum/user/8100-bzalloua "View bzalloua's Profile") [Last Post](/forum/28-shipping-methods/851688-few-beginners-issues-to-finalize-my-shop#71832 "The error seems to come from the generation of variants. How much characteristic do your product have? If there is too much characteristic, it may cause that kind of issues.") 14 years 2 weeks ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:4 Views:143 | [Last Post](/forum/28-shipping-methods/851688-few-beginners-issues-to-finalize-my-shop#71832 "The error seems to come from the generation of variants. How much characteristic do your product have? If there is too much characteristic, it may cause that kind of issues.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851664-remove-login-or-create-a-new-account-registration) | [Remove Login or create a new account Registration](/forum/28-shipping-methods/851664-remove-login-or-create-a-new-account-registration "Hello i want to remove or edit "Login or create a new account" and "Registration" in hikashop please guide") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 1 month ago, by [murtaaz](/forum/user/9851-murtaaz "View murtaaz's Profile") [Last Post](/forum/28-shipping-methods/851664-remove-login-or-create-a-new-account-registration#71772 "Hi, Yes it will still capture and store the information, because these informations are needed for the shipping method and payment method.") 14 years 2 weeks ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:18 Views:942 | [Last Post](/forum/28-shipping-methods/851664-remove-login-or-create-a-new-account-registration#71772 "Hi, Yes it will still capture and store the information, because these informations are needed for the shipping method and payment method.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 2 weeks ago | | [](/forum/28-shipping-methods/851674-decimal-places-in-total-price-itemamt-and-taxamt) | [decimal places in total price (Itemamt) and taxamt](/forum/28-shipping-methods/851674-decimal-places-in-total-price-itemamt-and-taxamt "Subject connecting paypal pro with account Discussion Thread Response Via Email (Carlo) 10/16/2012 02:26 AM Hi Sarah, Thanks for the update. As you're getting API Error 10426 we can confirm now the two servers do communicate alright otherwise you'd still get 10002 which means basically "no communications for incorrect credentials or environment". Now, let me clarify: Website Payments Standard, the basic integration via HTTP POST FORM in HTML doesn't use APIs connections with PayPal that's why it's working alright, it's already integrated. Regarding PRO, your Cart must be adjusted by the webmaster to resolve the issue for the API Error on topic now and enable a fully working integration. API Error Codes cms.paypal.com/us/cgi-bin/?cmd=_render-c...o_api_nvp_errorcodes I have been receiving an error code when testing the PayPal Pro payment option. My posts to the forum indicated this is due to a configuration error. I contacted PayPal and they repsonded that the issue is because of too many decimal places generated in the total amount sent through to PayPal: The 10426 error means "Transaction refused because of an invalid argument. See additional error messages for details. Item total is invalid." then I pull the information from the logs and here it is the issue in details: This is the set of parameters from the Cart to PayPal: API Request DoDirectPaymentRequest method "DoDirectPayment" version "51.0" user "beatlebottoms_api1.gmail.com" paymentaction "Sale" currencycode "AUD" amt "45.00" And this is the Response from PayPal to the Cart: API Response DoDirectPaymentResponse timestamp "2012-10-16T00:09:49Z" correlationid "beb08f95256a" ack "FailureWithWarning" version "51.0" build "3926908" errorcode 10426 10429 10413 15008 shortmessage "Transaction refused because of an invalid argument. See additional error messages for details." "Transaction refused because of an invalid argument. See additional error messages for details." "Transaction refused because of an invalid argument. See additional error messages for details." "Invalid Data" longmessage "Item total is invalid." "Tax total is invalid." "The totals of the cart item amounts do not match order amounts." "This transaction has been completed\, but the total of items in the cart did not match the total of all items." severitycode "Error" "Error" "Error" "Warning" errorparamid "" "" "" "" errorparamvalue "" "" "" "" amt "9.90" currencycode "AUD" There are quite a few errors, not just the 10426. First of all, the webmaster must review the integration as every single error comes from misconfigurations. For example the 10426 the item total is invalid: itemamt "31.0045455" this should be rounded to max two digits decimals. Same for the Tax parameter which will resolve the 10429 error and so on.... taxamt "4.0954545" Finally remember that "amt" = "itemamt" + "shippingamt" + "taxamt" see parameters description here: cms.paypal.com/us/cgi-bin/?cmd=_render-c.../howto_api_reference >> DoDirectPayment NVP cms.paypal.com/us/cgi-bin/?cmd=_render-c...vp_r_DoDirectPayment Can you advise as to how to resolve this issue please? itemamt "31.0045455" shippingamt "9.9" taxamt "4.0954545"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [bazmahti](/forum/user/9807-bazmahti "View bazmahti's Profile") [Last Post](/forum/28-shipping-methods/851674-decimal-places-in-total-price-itemamt-and-taxamt#71533 "thank you! It is all working and just in time! :P") 14 years 3 weeks ago by [beatlebottoms](/forum/user/9639-beatlebottoms "View beatlebottoms's Profile") | Replies:8 Views:382 | [Last Post](/forum/28-shipping-methods/851674-decimal-places-in-total-price-itemamt-and-taxamt#71533 "thank you! It is all working and just in time! :P") by [beatlebottoms](/forum/user/9639-beatlebottoms "View beatlebottoms's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851638-usps-international-rates) | [USPS International rates](/forum/28-shipping-methods/851638-usps-international-rates "Has anyone figured out a hack to get the usps shipping module to show additional rates? 25% of our business is international and the one rate that's returned is very high. This one issue is looking like a show stopper for us. : (") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 1 month ago, by [zumbador](/forum/user/9433-zumbador "View zumbador's Profile") [Last Post](/forum/28-shipping-methods/851638-usps-international-rates#71473 "I didn't get personally any information on that issue. What I can say though is that the function addRate(&$rates,$type,$parcel,&$rate,$currency) in the file plugins/hikashopshipping/usps/usps.php is...") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:237 | [Last Post](/forum/28-shipping-methods/851638-usps-international-rates#71473 "I didn't get personally any information on that issue. What I can say though is that the function addRate(&$rates,$type,$parcel,&$rate,$currency) in the file plugins/hikashopshipping/usps/usps.php is...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851677-cart-wont-progress-past-step-0) | [Cart won't progress past step 0](/forum/28-shipping-methods/851677-cart-wont-progress-past-step-0 "Hi, Until recently my cart was working fine but it just died on me when trying to remove the login section the process. I did as another user did and set login to 'no', and also to 'no registration'. I edited the language files to remove the text (but not the '') for LOGIN_OR_REGISTER_ACCOUNT, HIKA_REGISTRATION, ADDRESS_INFORMATION, and modify HIKA_REGISTER to read 'next'. Please see the hika.jpg attachment for what I see, and the hika_cart.jpg for my cart set up. I am stuck and I can't make sales. I have a hika business account and would really appreciate a quick response. My url is notascratch.com . Thanks in advance, Luke") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") [Last Post](/forum/28-shipping-methods/851677-cart-wont-progress-past-step-0#70941 "Right, in case anyone else has this issue. It is with the browser and clearing the cache not making a difference (it stores checkout details) until the browser is completely restarted. Then it's clean...") 14 years 3 weeks ago by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") | Replies:8 Views:522 | [Last Post](/forum/28-shipping-methods/851677-cart-wont-progress-past-step-0#70941 "Right, in case anyone else has this issue. It is with the browser and clearing the cache not making a difference (it stores checkout details) until the browser is completely restarted. Then it's clean...") by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851673-ups-plug-in-issue) | [UPS Plug-in issue](/forum/28-shipping-methods/851673-ups-plug-in-issue "Hello, I had previously reported an issue with the UPS plugin causing a PHP memory overload error. I've found that I can get around that by making the shipping a separate step instead of having all the checkout steps on one page (my host will not increase that limit). However, I now have the issue that nothing at all shows up on the shipping page when I select the UPS plug-in, just a 'Next' button. Let me start with this question- are the UPS access key, USER ID, password, and Shipper Number all required to get the plug-in to work? I'm building this site for a client, so perhaps they have that information, but I wanted to test the ordering process in the meantime. If they are required, that is the problem. If not, any suggestions? Thanks, Adam The website is www.cosmosdogbakery.com UPDATE Suddenly the same problem is happening on the address step- before, an ajax popup would allow me to enter an address, but now this screen is also blank with just a Next button") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") [Last Post](/forum/28-shipping-methods/851673-ups-plug-in-issue#70830 "Thanks for your help guys. I think I have everything working properly at the moment. The quick service on the forum is actually the reason I purchased HikaShop. It's a big asset to have quality service.") 14 years 3 weeks ago by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") | Replies:16 Views:452 | [Last Post](/forum/28-shipping-methods/851673-ups-plug-in-issue#70830 "Thanks for your help guys. I think I have everything working properly at the moment. The quick service on the forum is actually the reason I purchased HikaShop. It's a big asset to have quality service.") by [rockstarnomad](/forum/user/9821-rockstarnomad "View rockstarnomad's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851676-different-shipping-amount-for-different-quantiy) | [Different shipping amount for different quantiy](/forum/28-shipping-methods/851676-different-shipping-amount-for-different-quantiy "Hi I am using the Hikashop Business version I need the following condition do in hikashop. For a single product, the cost is $47.00, plus $6.55 for shipping and handling. For 2 to 5 products, the cost is $45.00 each, plus $6.55 for shipping and handling for the 1st product, and $4.00 shipping and handling for each additional products. For 6 to 9 products, the cost is $42.00 each, plus $6.55 for shipping and handling for the 1st product, and $2.00 shipping and handling for each additional product. For 10 or more products, the cost is $40.00 each, and shipping and handling is free. Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 weeks ago, by [arul\_css](/forum/user/9000-arul-css "View arul_css's Profile") [Last Post](/forum/28-shipping-methods/851676-different-shipping-amount-for-different-quantiy#70660 "Hi, About the price it's quite easy, you just have to add prices to your products in order to make it decrease depending of the quantity (look at the price field in the product edition page). About the shipping fees it's a little bit harder but you can do it by configuring multiple manual shipping methods. Here is the solution: First you have to set a weight of 1kg to all your products. Then you have to configure a shipping method for each case, so there you'll probably configure something like 10 methods. In this manual shipping method you have to define the minimum and maximum weight as the number of product. So in the case of 6 to 9 products, you have to configure 4 shipping methods like this: If you have 7 product, minimum weight is 6.5kg, maximum weight is 7.5kg and price is 6.55+2=$8.55 If you have 8 product, minimum weight is 7.5kg, maximum weight is 8.5kg and price is 6.55+4=$10.55 etc, etc... Then the right shipping methods will be displayed in each case :)") 14 years 3 weeks ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1 Views:147 | [Last Post](/forum/28-shipping-methods/851676-different-shipping-amount-for-different-quantiy#70660 "Hi, About the price it's quite easy, you just have to add prices to your products in order to make it decrease depending of the quantity (look at the price field in the product edition page). About the shipping fees it's a little bit harder but you can do it by configuring multiple manual shipping methods. Here is the solution: First you have to set a weight of 1kg to all your products. Then you have to configure a shipping method for each case, so there you'll probably configure something like 10 methods. In this manual shipping method you have to define the minimum and maximum weight as the number of product. So in the case of 6 to 9 products, you have to configure 4 shipping methods like this: If you have 7 product, minimum weight is 6.5kg, maximum weight is 7.5kg and price is 6.55+2=$8.55 If you have 8 product, minimum weight is 7.5kg, maximum weight is 8.5kg and price is 6.55+4=$10.55 etc, etc... Then the right shipping methods will be displayed in each case :)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851672-ups-module-pricing-to-match-ups-rate-sheet) | [UPS Module - pricing to match UPS rate sheet.](/forum/28-shipping-methods/851672-ups-module-pricing-to-match-ups-rate-sheet "My client has emailed a UPS rate sheet to me. According to the rate sheet which is UPS Next Day Air Service, the prepaid zone 103 rate for 1 - 2 lbs is $21.03. My fees are coming out at $65+. I...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 weeks ago, by [jerrico](/forum/user/1729-jerrico "View jerrico's Profile") [Last Post](/forum/28-shipping-methods/851672-ups-module-pricing-to-match-ups-rate-sheet#70568 "The rates are calculated automatically based on the weight/dimensions of your products and your UPS account information. If the rates are not what you expect, it can come from: - your products weight which is not correct - your products dimensions which are not correct - the warehouse address which is not the same as in your rate sheet - the user address which is not the same as in your rate sheet - you have several products in your cart and the "group package" option in the UPS plugin is not set like accordingly to what you want. - you have set some weight/dimension approximation in the UPS plugin. - you have some handling fees in the UPS plugin. - you have turned on the Include prices for the insurance calculation in the UPS plugin. - the Pickup type/destination type is not the same as in your rate sheet. - you have set a "Tax category" in the UPS plugin, and that should not be necessary.") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:108 | [Last Post](/forum/28-shipping-methods/851672-ups-module-pricing-to-match-ups-rate-sheet#70568 "The rates are calculated automatically based on the weight/dimensions of your products and your UPS account information. If the rates are not what you expect, it can come from: - your products weight which is not correct - your products dimensions which are not correct - the warehouse address which is not the same as in your rate sheet - the user address which is not the same as in your rate sheet - you have several products in your cart and the "group package" option in the UPS plugin is not set like accordingly to what you want. - you have set some weight/dimension approximation in the UPS plugin. - you have some handling fees in the UPS plugin. - you have turned on the Include prices for the insurance calculation in the UPS plugin. - the Pickup type/destination type is not the same as in your rate sheet. - you have set a "Tax category" in the UPS plugin, and that should not be necessary.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851648-aus-mail-plug-in) | [Aus mail plug in](/forum/28-shipping-methods/851648-aus-mail-plug-in "We are having problems with teh aus mail plug in saying that "The cart items combined weight is too big for all the possible shipping methods" When the products selected are definately not to big or heavy. I cant find anything in the settings to change it? Any ideas? Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 1 month ago, by [beatlebottoms](/forum/user/9639-beatlebottoms "View beatlebottoms's Profile") [Last Post](/forum/28-shipping-methods/851648-aus-mail-plug-in#70454 "You will have to remove the line: $app->enqueueMessage('The request to the Australia Post server failed with the message: '.$data); in the file plugins/hikashopshipping/aupost/aupost.php") 14 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:531 | [Last Post](/forum/28-shipping-methods/851648-aus-mail-plug-in#70454 "You will have to remove the line: $app->enqueueMessage('The request to the Australia Post server failed with the message: '.$data); in the file plugins/hikashopshipping/aupost/aupost.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 3 weeks ago | | [](/forum/28-shipping-methods/851670-re-configure-tax-in-quebec-and-canada) | [Re: Configure tax in Quebec and Canada](/forum/28-shipping-methods/851670-re-configure-tax-in-quebec-and-canada "Hello all, new Hika Shop user. I am in proof of concept mode with an online store here in Quebec. We have 2 taxes to apply for sales here in Quebec as has been mentioned a few times in the thread. Also, we will be selling to the USA and the rest of canada...each with different taxation categories. If I follow the example above and append 2 taxation rates (associated to the quebec zone) to a single tax category, what do I choose under each product? or for the shipping method? For example: Under each product I MUST CHOOSE ONE AND ONLY ONE tax category...but I will have a few categories as it turns out: Category for sales here in Quebec Category for sales outside of Quebec -> the US. Category for sales outside of Quebec, but in Canada (this one will contain further categories). Will I only ever need ONE taxation category...and put all my rules (10+) under this one category and have them applied differently according to the zones? If that is the case, what are the different categories for? Could someone please shed some light? Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 weeks ago, by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") [Last Post](/forum/28-shipping-methods/851670-re-configure-tax-in-quebec-and-canada#70183 "You're right, you just need one tax category....unless your selling products which require different tax rates. For example, in France, tobacco is taxed much more than other products. Same for alcohol. On the other end, books are taxed with a lower tax rate than other goods. So if you're selling goods at different rates in the same zone, you will need to be able to distinguish by tax category. In 95% of the cases, you only need one tax category though.") 14 years 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:314 | [Last Post](/forum/28-shipping-methods/851670-re-configure-tax-in-quebec-and-canada#70183 "You're right, you just need one tax category....unless your selling products which require different tax rates. For example, in France, tobacco is taxed much more than other products. Same for alcohol. On the other end, books are taxed with a lower tax rate than other goods. So if you're selling goods at different rates in the same zone, you will need to be able to distinguish by tax category. In 95% of the cases, you only need one tax category though.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 weeks ago | | [](/forum/28-shipping-methods/851669-without-shipping-tax-charges-in-checkout-page) | [Without shipping tax charges in checkout page](/forum/28-shipping-methods/851669-without-shipping-tax-charges-in-checkout-page "Hi i want without shipping tax charges. I want only for product tax . Ex: Tax: 6%(0.06) ----- Final Total : $134.45[/color] But Currently : (Tax) Total product Price : $119.31($7.15) ----- Final Total : $134.93") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 1 month ago, by [kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile") [Last Post](/forum/28-shipping-methods/851669-without-shipping-tax-charges-in-checkout-page#70048 "Thanks for your reply. I will get get without shipping tax... doing some hardcore function") 14 years 4 weeks ago by [kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile") | Replies:2 Views:117 | [Last Post](/forum/28-shipping-methods/851669-without-shipping-tax-charges-in-checkout-page#70048 "Thanks for your reply. I will get get without shipping tax... doing some hardcore function") by [kannanbtech303](/forum/user/8806-kannanbtech303 "View kannanbtech303's Profile") 14 years 4 weeks ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.098 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)