[Skip to main content](#vessel-content) # Remove "TOTAL without VAT" ## - **[khatala](/forum/user/31319-khatala "View khatala's Profile")** - [![khatala's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31319-khatala "View khatala's Profile") Topic Author - [ Offline](/forum/user/31319-khatala) Less More - Posts: 18 - Thank you received: 0 - - 12 years 7 months ago [\#147477](#147477) by [khatala](/forum/user/31319-khatala "View khatala's Profile") *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#147477 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* was created by *[khatala](/forum/user/31319-khatala "View khatala's Profile")* -- url of the page with the problem -- : [ www.khatalapetlodge.com.au/](http://www.khatalapetlodge.com.au/) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks ![:)](/media/kunena/emoticons/3.png ":)") - [ ![hdeccc99.png](/forum/attachment/15881) ](/forum/attachment/15881 "hdeccc99.png") [ ](/forum/attachment/15881?download=1 "hdeccc99.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 12 years 7 months ago [\#147481](#147481) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#147481 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* Hi, You an edit the order status/admin/creation notifications "preload" via the menu System>Emails (via the Business edition) or in the folder media/com_hikashop/mail and remove the code: Code: $cartFooters[] = array( 'NAME' => JText::_('ORDER_TOTAL_WITHOUT_VAT'), 'VALUE' => $currencyHelper->format($data->cart->full_total->prices[0]->price_value,$data->cart->order_currency_id) ); Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[khatala](/forum/user/31319-khatala "View khatala's Profile")** - [![khatala's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31319-khatala "View khatala's Profile") Topic Author - [ Offline](/forum/user/31319-khatala) Less More - Posts: 18 - Thank you received: 0 - - 12 years 7 months ago [\#147554](#147554) by [khatala](/forum/user/31319-khatala "View khatala's Profile") Replied by *[khatala](/forum/user/31319-khatala "View khatala's Profile")* on topic *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#147554 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* I am using Hikashop Essentials. Where is the file media/com_hikashop/mail? I cant find it anywhere...Is it in Display>Views? Thanks ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 12 years 7 months ago [\#147557](#147557) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#147557 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* It's a folder of your website. You can access it via FTP, not in your website backend. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[bludove30](/forum/user/2042-bludove30 "View bludove30's Profile")** - [![bludove30's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2042-bludove30 "View bludove30's Profile") - [ Offline](/forum/user/2042-bludove30) Less More - Posts: 61 - Thank you received: 2 - - 12 years 3 months ago [\#163601](#163601) by [bludove30](/forum/user/2042-bludove30 "View bludove30's Profile") Replied by *[bludove30](/forum/user/2042-bludove30 "View bludove30's Profile")* on topic *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#163601 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* I'm actually trying to change **"TOTAL with VAT"** in the administrator and the customer order notification emails to read **"TOTAL"**. I have tried changing the language file using the overrides and nothing seems to work. I went to the menu Display > views > order and couldn't find it in there either. I've looked all over the forum and this seems to be the closest I've found. I really need to have this changed. I hope someone can help answer this for me soon. Thanks! - [ ![h586f913.png](/forum/attachment/18370) ](/forum/attachment/18370 "h586f913.png") [ ](/forum/attachment/18370?download=1 "h586f913.png") - [ ![hb9d6df5.png](/forum/attachment/18371) ](/forum/attachment/18371 "hb9d6df5.png") [ ](/forum/attachment/18371?download=1 "hb9d6df5.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#163616](#163616) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Remove "TOTAL without VAT"](/forum/40-taxes/866477-remove-total-without-vat#163616 "-- url of the page with the problem -- : www.khatalapetlodge.com.au/ -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have tried to follow previous threads about my issue, but cannot find the solution to my problem... The email that is sent to the customer shows TOTAL without VAT. I do not want to show that price. Could you advise where I should edit a file to remove this line? Many tanks :)")* We'll continue through that thread ![:)](/media/kunena/emoticons/3.png ":)") : [ www.hikashop.com/forum/4-how-to/27140-ho...n-emails.html#163612](http://www.hikashop.com/forum/4-how-to/27140-how-to-remove-total-with-without-vat-in-emails.html#163612) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL3RheGVzLzg2NjQ3Ny1yZW1vdmUtdG90YWwtd2l0aG91dC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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