Tax rates doesn t change when zone is changed

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  • Hikamarket Frontedition Hikashop Business
5 months 4 weeks ago #325881

Hello!
I m facing a wierd problem since I have tried with success on another installation
I have 1 Default tax category with 2 rates. 17% and 24% depending on the address zone
When I change the clients zone 24% rate is always active. When I unpublish from the backend the 24% rate, then 17% rate works,

If I publish it 24% rate is always there.
Please check screenshots

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5 months 3 weeks ago #325909

Hi,

Then wouldn't that mean that the zones of the 24% rule also encompass the zone in the 17% tax rule ?
To me it looks like an issue with the setup of the zones.
HikaShop will only use one tax rule for one product price (unless the "cumulative tax" setting is activated, but that's not the case on your tax rules). So in that case, if you get the 17% rate when you unpublish the 24%, that means that both tax rules match the current situation.

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  • Hikamarket Frontedition Hikashop Business
5 months 3 weeks ago #325914

I m confused, I don t think they match.
Can I send you a pm?
To take a look please?

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5 months 3 weeks ago #325918

Nicolas!
Thank you!
It was a zone conflict!

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