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Taxes - configure, show on invoice and checkout

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5 years 3 months ago #333398 by dean
-- url of the page with the problem -- : www.xyznetwrks.com.au
-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.9.27

I have tried to apply a %10 GST as we need to do here in Australia but this is not shown in the checkout ... images attached so you can see what is going on. All is configured.. re product and tzx

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5 years 3 months ago #333403 by nicolas
Hi,

So how did you configure your tax rules in the System>Taxes menu ?
Could you provide a screenshot of what you have there ?

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5 years 3 months ago #333415 by dean
Hi Nicolas, screenshot attached

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5 years 3 months ago #333421 by nicolas
Hi,

I would recommend you to select the "default tax category" in the "product tax category" setting of your tax rule since that's the tax category you selected in the product.
Otherwise, the tax rule and the product won't match and thus the tax rule won't apply.
Besides that, I don't see why it wouldn't work.
If, after doing that, it still doesn't work, we would need a backend access to check your settings further.

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5 years 3 months ago #333428 by dean
Hi and yes that is already selected as per image attached

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5 years 3 months ago #333433 by nicolas
Hi,

I'm not talking about this setting.
I'm talking about the "product tax category" setting of your tax rule (that you can edit via the System>Taxes menu). In your previous screenshot, this setting was set to "none" instead of "default tax category".
The following user(s) said Thank You: dean

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5 years 3 months ago #333463 by dean
Yes that is / was correct and is now sorted. Thanks for your help here

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