[Skip to main content](#vessel-content) # Profile for reefpets ## [![reefpets's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1018-reefpets "View reefpets's Profile") **[ Offline](/forum/user/1018-reefpets)** - **User Type:** User - **Register Date:** 07 Feb 2011 - **Last login:** 12 years 9 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 03:10 - **Posts:** 15 - **Profile views:** 250 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # reefpets recent posts (15 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/4-how-to/79590-make-the-price-disappear-when-out-of-stock#95886) | [Make The Price Disappear When Out of Stock](/forum/4-how-to/79590-make-the-price-disappear-when-out-of-stock#95886 "Hello, I was wondering if it was possible to have the product price disappear or become 0 once the product is out of stock. I will only ever have one of an item but I want the picture to stay on the home page. I have it set now to do that and it says "sold" but I would like the price to not be there once there is no stock. Thank You in advance for your time.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 7 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/4-how-to/79590-make-the-price-disappear-when-out-of-stock#96014 "Hi, You can edit the view "product / listing_price" and add an if condition if the product is out of stock, so hide the price. It require some PHP knowledge.") 13 years 7 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:556 | [Last Post](/forum/4-how-to/79590-make-the-price-disappear-when-out-of-stock#96014 "Hi, You can edit the view "product / listing_price" and add an if condition if the product is out of stock, so hide the price. It require some PHP knowledge.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 7 months ago | | [](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486) | [Thumbnails on Product Page Not Working](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486 "Hello, I previously contacted in regards to this issue and have yet to resolve. The last thing I was told is that it seemed to be a server issue with cloud access. I have contact them as well and that is not the issue. I have logged on via FTP and deleted all of the thumbnails and reloaded as I was told previously and that did not work either. The problem lies with the thumbnail image. When I look at the address of the thumbnail that comes up on the product page where there is an error icon (see screenshot) it says the address is www.reefpets.com/media/com_hikashop/uplo...dictor_501422407.jpg . But from what I can see that directory does not exist and that is why there is the error. Prior to my last upgrade this was not a problem so I have no idea where to fix it but the product page is trying to pull the thumbnail from a folder that is not there. Please help :) I do have my product page thumbnail size set to 100X100 because that folder does exist but I do not know if there is a file under "display" where I may have previously customized the size or something and with the upgrade it was not transferred over. Here is a link to the site as well as I have put a couple of "test Pieces" so that you can see the issue.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 7 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486 "I had to rename the thumbnail folder and that got it working. Somehow in the update the original size thumbnail folder was replaced with a new one and the product page was still looking for the old one.") 13 years 7 months ago by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") | Replies:2 Views:1291 | [Last Post](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486 "I had to rename the thumbnail folder and that got it working. Somehow in the update the original size thumbnail folder was replaced with a new one and the product page was still looking for the old one.") by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") 13 years 7 months ago | | [](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95378) | [Thumbnails on Product Page Not Working](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95378 "Hello, I previously contacted in regards to this issue and have yet to resolve. The last thing I was told is that it seemed to be a server issue with cloud access. I have contact them as well and that is not the issue. I have logged on via FTP and deleted all of the thumbnails and reloaded as I was told previously and that did not work either. The problem lies with the thumbnail image. When I look at the address of the thumbnail that comes up on the product page where there is an error icon (see screenshot) it says the address is www.reefpets.com/media/com_hikashop/uplo...dictor_501422407.jpg . But from what I can see that directory does not exist and that is why there is the error. Prior to my last upgrade this was not a problem so I have no idea where to fix it but the product page is trying to pull the thumbnail from a folder that is not there. Please help :) I do have my product page thumbnail size set to 100X100 because that folder does exist but I do not know if there is a file under "display" where I may have previously customized the size or something and with the upgrade it was not transferred over. Here is a link to the site as well as I have put a couple of "test Pieces" so that you can see the issue.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 7 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486 "I had to rename the thumbnail folder and that got it working. Somehow in the update the original size thumbnail folder was replaced with a new one and the product page was still looking for the old one.") 13 years 7 months ago by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") | Replies:2 Views:1291 | [Last Post](/forum/3-bug-report/79461-thumbnails-on-product-page-not-working#95486 "I had to rename the thumbnail folder and that got it working. Somehow in the update the original size thumbnail folder was replaced with a new one and the product page was still looking for the old one.") by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") 13 years 7 months ago | | [](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92109) | [Product Picture and Title Not Displaying Properly](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92109 "Hello, I just updated my business edition and now when you click on the item from the category page the picture is not displaying on the product page and the title for the item is the "product code" instead of the description. Attaching screen shots. It has been quite some time since I have done anything with the backend of the site.....but it was working properly on the old version.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 8 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") 13 years 8 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:6 Views:983 | [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 8 months ago | | [](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91452) | [Product Picture and Title Not Displaying Properly](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91452 "Hello, I just updated my business edition and now when you click on the item from the category page the picture is not displaying on the product page and the title for the item is the "product code" instead of the description. Attaching screen shots. It has been quite some time since I have done anything with the backend of the site.....but it was working properly on the old version.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 8 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") 13 years 8 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:6 Views:983 | [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 8 months ago | | [](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91355) | [Product Picture and Title Not Displaying Properly](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91355 "Hello, I just updated my business edition and now when you click on the item from the category page the picture is not displaying on the product page and the title for the item is the "product code" instead of the description. Attaching screen shots. It has been quite some time since I have done anything with the backend of the site.....but it was working properly on the old version.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 8 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") 13 years 8 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:6 Views:983 | [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 8 months ago | | [](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91018) | [Product Picture and Title Not Displaying Properly](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#91018 "Hello, I just updated my business edition and now when you click on the item from the category page the picture is not displaying on the product page and the title for the item is the "product code" instead of the description. Attaching screen shots. It has been quite some time since I have done anything with the backend of the site.....but it was working properly on the old version.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 8 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") 13 years 8 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:6 Views:983 | [Last Post](/forum/3-bug-report/78545-product-picture-and-title-not-displaying-properly#92133 "Hi there, I just took a look and if you use the inspect element feature of your browser, you can see the link used for the thumbnail. This link ( www.reefpets.com/media/com_hikashop/uplo...175x175/img_2191.jpg ) redirect to an error page of the server. So I don't really know if there is something special about it but it seems that the error come from Cloud access.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 8 months ago | | [](/forum/4-how-to/16071-any-way-to-invoice-customers#16283) | [Any way to invoice customers??](/forum/4-how-to/16071-any-way-to-invoice-customers#16283 "I have had several customers check out with their items and then not pay. So I have orders created where the inventory is being held and they haven't paid. Is there any way to send them an invoice for...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 5 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/4-how-to/16071-any-way-to-invoice-customers#16283 "Found it nevermind :)") 15 years 5 months ago by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") | Replies:5 Views:1569 | [Last Post](/forum/4-how-to/16071-any-way-to-invoice-customers#16283 "Found it nevermind :)") by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") 15 years 5 months ago | | [](/forum/4-how-to/16071-any-way-to-invoice-customers#16282) | [Any way to invoice customers??](/forum/4-how-to/16071-any-way-to-invoice-customers#16282 "I have had several customers check out with their items and then not pay. So I have orders created where the inventory is being held and they haven't paid. Is there any way to send them an invoice for...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 5 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/4-how-to/16071-any-way-to-invoice-customers#16283 "Found it nevermind :)") 15 years 5 months ago by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") | Replies:5 Views:1569 | [Last Post](/forum/4-how-to/16071-any-way-to-invoice-customers#16283 "Found it nevermind :)") by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") 15 years 5 months ago | | [](/forum/4-how-to/16070-multiple-customers-trying-to-buy-same-item#16091) | [Multiple Customers Trying To Buy Same Item](/forum/4-how-to/16070-multiple-customers-trying-to-buy-same-item#16091 "Hello, Made my site live last night and the items I sell only have an inventory of 1. When someone puts the item in their cart it does not come out of inventory so it allows multiple people to have the same item in their cart and then when one person checks out the other people that has that same item cannot check out. It gives them and "internal server error" and then it seems like their cart doesn't work again even if they remove the item. I hope there is a fix for this because people were not happy. The nature of my business is I send out a newsletter and then people rush to get the ones they want as fast as possible. I am using the business edition. Please help. Here is the link to the site. Everything else is excellent!!!!! Thanks Tatum") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 15 years 5 months ago, by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") [Last Post](/forum/4-how-to/16070-multiple-customers-trying-to-buy-same-item#16091 "OK I have made the adjustments and see if that works. Thank you so much for getting back with me!!") 15 years 5 months ago by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") | Replies:2 Views:1905 | [Last Post](/forum/4-how-to/16070-multiple-customers-trying-to-buy-same-item#16091 "OK I have made the adjustments and see if that works. Thank you so much for getting back with me!!") by [reefpets](/forum/user/1018-reefpets "View reefpets's Profile") 15 years 5 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.138 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)