[Skip to main content](#vessel-content) # Profile for jcutbush ## [![jcutbush's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11551-jcutbush "View jcutbush's Profile") **[ Offline](/forum/user/11551-jcutbush)** - **User Type:** User - **Register Date:** 13 Nov 2012 - **Last login:** 12 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 16:46 - **Posts:** 19 - **Profile views:** 134 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # jcutbush's recent posts (19 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/866415-fedex-shipping-from-canada#147030) | [FedEx shipping from Canada](/forum/28-shipping-methods/866415-fedex-shipping-from-canada#147030 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 I have tried all shipping options from the FedEx plugin, and none work for shipping from Canada. I have confirmed with FedEx that they support this. Is there something I am doing wrong, or why does this option not exist? Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 7 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/866415-fedex-shipping-from-canada#147255 "Hello Jeff, Can you show me some screenshots of how did you configured : - Your FedEx shipping method - The product (dimensions & weight)that you're adding to your cart to test your FedEx shipping method ? Thank you :).") 12 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:493 | [Last Post](/forum/28-shipping-methods/866415-fedex-shipping-from-canada#147255 "Hello Jeff, Can you show me some screenshots of how did you configured : - Your FedEx shipping method - The product (dimensions & weight)that you're adding to your cart to test your FedEx shipping method ? Thank you :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 7 months ago | | [](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143585) | [Changing variant suppresses product image](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143585 "-- url of the page with the problem -- : ehunter.ca/products/spin-mops/product/1-spin-mop -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 When I change the characteristic of the product, then the product image is not displayed anymore. I am using the template Shape5 vertex which I wonder if this is conflicting with it.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143611 "Hi Jeff, A solution can be to use this kind of code :") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:455 | [Last Post](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143611 "Hi Jeff, A solution can be to use this kind of code :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143584) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143584 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143380) | [Changing variant suppresses product image](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143380 "-- url of the page with the problem -- : ehunter.ca/products/spin-mops/product/1-spin-mop -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 When I change the characteristic of the product, then the product image is not displayed anymore. I am using the template Shape5 vertex which I wonder if this is conflicting with it.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143611 "Hi Jeff, A solution can be to use this kind of code :") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:455 | [Last Post](/forum/26-product-category-display/865757-changing-variant-suppresses-product-image#143611 "Hi Jeff, A solution can be to use this kind of code :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142944) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142944 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142602) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142602 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142407) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142407 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142238) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142238 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142015) | [Error while sending XML to CANADA POST. -5000](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#142015 "-- url of the page with the problem -- : ehunter.ca -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 26.0 and IE 10.0.9200.16750 -- Error-message(debug-mod must be tuned on) -- : I turned debug on, but don't know if there is more being logged than what comes on the screen. Error message on screen is: Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. I get this error anytime in checkout process that shipping is supposed to come on. If I enable Manual Shipping then the Canada Post won't display and shipping manual will be available. I have tried a number of configurations of the Canada Post plugin, and I have followed the steps on common mistakes with setting up shipping. I have tried multiple merchand_id's, including my API key, API key:password, Customer ID, Customer Login, and nothing works, including Canada Post Sandbox. All result in the same error. If you can't figure it out right away, I can give access to my backend as well via PM. Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 9 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:960 | [Last Post](/forum/28-shipping-methods/865499-error-while-sending-xml-to-canada-post-5000#143919 "I just tested it on my end with your configuration and the only errors that I'm receiving are : - "Error while sending XML to CANADA POST. Error code: -4004. Message: Item is too large to be packed" - "Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC" So can you download the last Hikashop version (2.3) through our website, install it, and test it again ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/4-how-to/78510-display-recently-viewed-in-order-of-most-recent#91043) | [Display Recently viewed in order of most recent](/forum/4-how-to/78510-display-recently-viewed-in-order-of-most-recent#91043 "Hi, How to display recently viewed in the order of most recently viewed? Please see attached for current settings. I have tried many different ones, but attached is the current. Thanks. Jeff") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 8 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/4-how-to/78510-display-recently-viewed-in-order-of-most-recent#91207 "The way it is configured in your screenshot, it should put the product for which you last saw the product page at the end of the listing module. And since you display only three products, if you...") 13 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:527 | [Last Post](/forum/4-how-to/78510-display-recently-viewed-in-order-of-most-recent#91207 "The way it is configured in your screenshot, it should put the product for which you last saw the product page at the end of the listing module. And since you display only three products, if you...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.082 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)