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# Profile for samuel
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[](/forum/user/13099-samuel "View samuel's Profile")
**[ Offline](/forum/user/13099-samuel)**
- **User Type:** User
- **Register Date:** 23 Jan 2013
- **Last login:** 11 months 4 weeks ago
- **Time Zone:** UTC +1:00
- **Local Time:** 08:14
- **Posts:** 77
- **Profile views:** 302
- **Thank you received:** 1
- **Location:** [Canada](https://maps.google.com?q=Canada)
- **Gender:** Unknown
- **Medals:** Hikaserial Standard Hikashop Business
LOCKHART
> About Me:
> Lockhart
- Posts
# samuel's recent posts (77 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665) | [Checkout random characters with credit card payment method](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3 -- PHP version -- : latest -- Browser(s) name and version -- : all When a customer pays on our site using the CREDIT CARD payment method, Instead of the normal t"order confirmation" page, this mess of characters appears. The checkout issue ONLY happens with the credit card payment method. I have emailed hikashop support for over 2 months continuously without getting any resolution or assistance on THIS matter. Normally hikashop is the best ever! I need help please.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 years 10 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665 "thank you!!!") 2 years 10 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:2 Views:636 | [Last Post](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665 "thank you!!!") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 2 years 10 months ago |
| [](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357538) | [Checkout random characters with credit card payment method](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357538 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 3 -- PHP version -- : latest -- Browser(s) name and version -- : all When a customer pays on our site using the CREDIT CARD payment method, Instead of the normal t"order confirmation" page, this mess of characters appears. The checkout issue ONLY happens with the credit card payment method. I have emailed hikashop support for over 2 months continuously without getting any resolution or assistance on THIS matter. Normally hikashop is the best ever! I need help please.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 years 10 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665 "thank you!!!") 2 years 10 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:2 Views:636 | [Last Post](/forum/27-checkout/907453-checkout-random-characters-with-credit-card-payment-method#357665 "thank you!!!") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 2 years 10 months ago |
| [](/forum/17-serial-how-to/907410-how-to-export-hikashop-serial-number-to-quickbooks#357329) | [How to export hikashop serial number to quickbooks](/forum/17-serial-how-to/907410-how-to-export-hikashop-serial-number-to-quickbooks#357329 "-- HikaShop version -- : 5.0.2 -- HikaSerial version -- : 4.0.2 -- Joomla version -- : 3 -- PHP version -- : 7 -- Browser(s) name and version -- : firefox Currently we export all orders into quickbooks for accounting purposes. We are struggling to figure out how to export the hikashop serial number to quickbooks. Please help me understand how to extract ONLY the attached serial number(s) for a specific order. It is possible for an order to contain multiple serial numbers. Thank you.") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 2 years 11 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/17-serial-how-to/907410-how-to-export-hikashop-serial-number-to-quickbooks#357349 "Hello, The serials are in a specific table and HikaSerial includes its own export system for serials (via the backend). Serial listing in the backend does have a filter where you can look for an order number or an order id ; and then export the displayed serials in a CSV, XLS... In order to have an integration with quickbooks, it would requires some modification in order to includes the HikaSerial serial table into the export. Regards,") 2 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:870 | [Last Post](/forum/17-serial-how-to/907410-how-to-export-hikashop-serial-number-to-quickbooks#357349 "Hello, The serials are in a specific table and HikaSerial includes its own export system for serials (via the backend). Serial listing in the backend does have a filter where you can look for an order number or an order id ; and then export the displayed serials in a CSV, XLS... In order to have an integration with quickbooks, it would requires some modification in order to includes the HikaSerial serial table into the export. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 2 years 11 months ago |
| [](/forum/9-commercial-jobs/888427-upgrade-joomla-customisation-hikashop#260690) | [Upgrade Joomla + customisation Hikashop](/forum/9-commercial-jobs/888427-upgrade-joomla-customisation-hikashop#260690 "Hi, I'm looking for somebody to help me to : 1/ set a preproduction based on a backup of my website 2/ upgrade from Joomla 2.5 to the latest stable version 3/ I will then upgrade Hikashop Business, and check if any fixes are necessary 4/ Customise some functions (like the content of the Hikashop emails) 5/ to be defined, if the previous steps go well, develop a script to export the content of the orders (by week, by products and variants : prepare a sum up table) You can send me an estimation of the time/budget, and the prerequesites you need. [French appreciated] Thanks JB") Category: [Commercial Jobs](/forum/9-commercial-jobs "You can post your projects or propose your services here") Topic started 9 years 9 months ago, by [jbvie](/forum/user/47354-jbvie "View jbvie's Profile") [Last Post](/forum/9-commercial-jobs/888427-upgrade-joomla-customisation-hikashop#260690 "Please email us Thomas we require work to be done.") 9 years 9 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:3 Views:2469 | [Last Post](/forum/9-commercial-jobs/888427-upgrade-joomla-customisation-hikashop#260690 "Please email us Thomas we require work to be done.") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 9 years 9 months ago |
| [](/forum/9-commercial-jobs/885199-fix-my-store#243887) | [FIX MY STORE](/forum/9-commercial-jobs/885199-fix-my-store#243887 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : business latest -- Joomla version -- : latest -- Browser(s) name and version -- : firefox Need help fixing my store asap! customize page layouts fix how many items display on one page etc etc. needs to be complete ASAP! email us,") Category: [Commercial Jobs](/forum/9-commercial-jobs "You can post your projects or propose your services here") Topic started 10 years 4 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/9-commercial-jobs/885199-fix-my-store#243887 "We hired Sanjay and are extremely happy so far with their work. We will continue to use them for all our hikashop issues.") 10 years 4 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:2 Views:2487 | [Last Post](/forum/9-commercial-jobs/885199-fix-my-store#243887 "We hired Sanjay and are extremely happy so far with their work. We will continue to use them for all our hikashop issues.") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 10 years 4 months ago |
| [](/forum/9-commercial-jobs/885199-fix-my-store#243678) | [FIX MY STORE](/forum/9-commercial-jobs/885199-fix-my-store#243678 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : business latest -- Joomla version -- : latest -- Browser(s) name and version -- : firefox Need help fixing my store asap! customize page layouts fix how many items display on one page etc etc. needs to be complete ASAP! email us,") Category: [Commercial Jobs](/forum/9-commercial-jobs "You can post your projects or propose your services here") Topic started 10 years 4 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/9-commercial-jobs/885199-fix-my-store#243887 "We hired Sanjay and are extremely happy so far with their work. We will continue to use them for all our hikashop issues.") 10 years 4 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:2 Views:2487 | [Last Post](/forum/9-commercial-jobs/885199-fix-my-store#243887 "We hired Sanjay and are extremely happy so far with their work. We will continue to use them for all our hikashop issues.") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 10 years 4 months ago |
| [](/forum/25-install-update/870908-tabs-product-code?start=20#242726) | [TABS / Product code](/forum/25-install-update/870908-tabs-product-code?start=20#242726 "-- url of the page with the problem -- : lockharttactical.com/component/hikashop/...lic-safety-toe-boots -- HikaShop version -- : 4.4.4 -- Joomla version -- : 4.4 -- Browser(s) name and version -- : firefox newest I have a few small issues 1) Tabs 2) hikashop ratings 3) product codes 1) a) I want to REMOVE the specifications tab. what code do i exactly need to delete in my show_blocks file? b) I want to also COMBINE the "Post a comment" and "COMMENTS" tab. 2) Can I make a module to display all recent comments from ALL hikashop products? This would be a really cool feature to have on my homepage! 3) My product codes dont change when I select a variant from the drop down lists, can you tell me how to fix this exactly? Thank you very much hikashop team!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 2 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/25-install-update/870908-tabs-product-code?start=20#242731 "Hi, I'm sorry but we won't be able to help. Code customization is outside the customer support we provide. We already went beyond that here and provided you with lots of changes for the default view file. For template view files please contact your template provider or have a developer do the modifications on your end.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/870908-tabs-product-code?start=0 "Page:1") - [2](/forum/25-install-update/870908-tabs-product-code?start=20 "Page:2") | Replies:21 Views:3626 | [Last Post](/forum/25-install-update/870908-tabs-product-code?start=20#242731 "Hi, I'm sorry but we won't be able to help. Code customization is outside the customer support we provide. We already went beyond that here and provided you with lots of changes for the default view file. For template view files please contact your template provider or have a developer do the modifications on your end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago |
| [](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239366) | [Can't create orders in back end / checkout issues](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239366 "-- url of the page with the problem -- : lockharttactical.com -- HikaShop version -- : newest -- Joomla version -- : newest -- Error-message(debug-mod must be tuned on) -- : no errors shown! I'm having major issues with my hikashop. I've tried waiting a long time, and i just can't anymore. I have way too many customers mad since hikashop isn't working. 1) I can't create orders in my back end. I try.. i just loads a BLANK white page. There are no errors, even with error reporting on. After i refresh, it shows a "new order" was created in my backend, however i can't edit the order, or do anything to it. I can only delete it. This is a function i use often and really need it fixed! 2) during checkout, shipping methods aren't showing up, AND a payment method "CASH / EMT" only the credit card is working. I need the CASH / EMT also! In my backend, it shows that the payment method "CASH / EMT" is published. However, when i go to "edit" it, i get the same blank white page as i get when i try to create a new order. I really need help fixing this. Please assist,. Thank you so much in advance.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239380 "Hi, 1. We're already talking with you about that by email, please choose either but stop posting your questions on several places. It requires extra work for us. Besides, when I try to create a new order on your website, I don't get a blank page but that error page: take.ms/W9J5u This means that the website it trying to display a custom error page, but that it hasn't been configured properly to do so. I think this comes from the Joomla template you're using. 2. You keep breaking stuff and we keep fixing them for you. The shipping and payment methods were displaying fine last time I checked your website. So what did you do for them to not display anymore ? Also, I checked your website and I did get a shipping method and a payment method: take.ms/8q6wS So it confirms that the problem is just with the way you setup your methods. I can't be more precise as I would need you to provide a precise procedure to reproduce the problem you have. And regarding the warnings you see on the checkout, just turn off the "error reporting" setting of the Joomla configuration and you won't see them. And finally: The shipping payment and everything was working on your website last time I checked. So it broke after you did something on your website. If your website is important for your business, please don't modify your website directly. Do a copy of it, try the changes/updates on the copy and once it's ok, then you do the changes/updates on the live website. And you also do a backup so that if something goes wrong, you can go back to the backup and then you can contac the support of the extension with the problem and provide a way to test on the problem on the copy of the website.") 10 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:946 | [Last Post](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239380 "Hi, 1. We're already talking with you about that by email, please choose either but stop posting your questions on several places. It requires extra work for us. Besides, when I try to create a new order on your website, I don't get a blank page but that error page: take.ms/W9J5u This means that the website it trying to display a custom error page, but that it hasn't been configured properly to do so. I think this comes from the Joomla template you're using. 2. You keep breaking stuff and we keep fixing them for you. The shipping and payment methods were displaying fine last time I checked your website. So what did you do for them to not display anymore ? Also, I checked your website and I did get a shipping method and a payment method: take.ms/8q6wS So it confirms that the problem is just with the way you setup your methods. I can't be more precise as I would need you to provide a precise procedure to reproduce the problem you have. And regarding the warnings you see on the checkout, just turn off the "error reporting" setting of the Joomla configuration and you won't see them. And finally: The shipping payment and everything was working on your website last time I checked. So it broke after you did something on your website. If your website is important for your business, please don't modify your website directly. Do a copy of it, try the changes/updates on the copy and once it's ok, then you do the changes/updates on the live website. And you also do a backup so that if something goes wrong, you can go back to the backup and then you can contac the support of the extension with the problem and provide a way to test on the problem on the copy of the website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 6 months ago |
| [](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239312) | [Can't create orders in back end / checkout issues](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239312 "-- url of the page with the problem -- : lockharttactical.com -- HikaShop version -- : newest -- Joomla version -- : newest -- Error-message(debug-mod must be tuned on) -- : no errors shown! I'm having major issues with my hikashop. I've tried waiting a long time, and i just can't anymore. I have way too many customers mad since hikashop isn't working. 1) I can't create orders in my back end. I try.. i just loads a BLANK white page. There are no errors, even with error reporting on. After i refresh, it shows a "new order" was created in my backend, however i can't edit the order, or do anything to it. I can only delete it. This is a function i use often and really need it fixed! 2) during checkout, shipping methods aren't showing up, AND a payment method "CASH / EMT" only the credit card is working. I need the CASH / EMT also! In my backend, it shows that the payment method "CASH / EMT" is published. However, when i go to "edit" it, i get the same blank white page as i get when i try to create a new order. I really need help fixing this. Please assist,. Thank you so much in advance.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239380 "Hi, 1. We're already talking with you about that by email, please choose either but stop posting your questions on several places. It requires extra work for us. Besides, when I try to create a new order on your website, I don't get a blank page but that error page: take.ms/W9J5u This means that the website it trying to display a custom error page, but that it hasn't been configured properly to do so. I think this comes from the Joomla template you're using. 2. You keep breaking stuff and we keep fixing them for you. The shipping and payment methods were displaying fine last time I checked your website. So what did you do for them to not display anymore ? Also, I checked your website and I did get a shipping method and a payment method: take.ms/8q6wS So it confirms that the problem is just with the way you setup your methods. I can't be more precise as I would need you to provide a precise procedure to reproduce the problem you have. And regarding the warnings you see on the checkout, just turn off the "error reporting" setting of the Joomla configuration and you won't see them. And finally: The shipping payment and everything was working on your website last time I checked. So it broke after you did something on your website. If your website is important for your business, please don't modify your website directly. Do a copy of it, try the changes/updates on the copy and once it's ok, then you do the changes/updates on the live website. And you also do a backup so that if something goes wrong, you can go back to the backup and then you can contac the support of the extension with the problem and provide a way to test on the problem on the copy of the website.") 10 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:946 | [Last Post](/forum/25-install-update/884349-cant-create-orders-in-back-end-checkout-issues#239380 "Hi, 1. We're already talking with you about that by email, please choose either but stop posting your questions on several places. It requires extra work for us. Besides, when I try to create a new order on your website, I don't get a blank page but that error page: take.ms/W9J5u This means that the website it trying to display a custom error page, but that it hasn't been configured properly to do so. I think this comes from the Joomla template you're using. 2. You keep breaking stuff and we keep fixing them for you. The shipping and payment methods were displaying fine last time I checked your website. So what did you do for them to not display anymore ? Also, I checked your website and I did get a shipping method and a payment method: take.ms/8q6wS So it confirms that the problem is just with the way you setup your methods. I can't be more precise as I would need you to provide a precise procedure to reproduce the problem you have. And regarding the warnings you see on the checkout, just turn off the "error reporting" setting of the Joomla configuration and you won't see them. And finally: The shipping payment and everything was working on your website last time I checked. So it broke after you did something on your website. If your website is important for your business, please don't modify your website directly. Do a copy of it, try the changes/updates on the copy and once it's ok, then you do the changes/updates on the live website. And you also do a backup so that if something goes wrong, you can go back to the backup and then you can contac the support of the extension with the problem and provide a way to test on the problem on the copy of the website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 6 months ago |
| [](/forum/29-payment-methods/881925-wrong-payment-currency#228103) | [Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#228103 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 10 years 9 months ago, by [samuel](/forum/user/13099-samuel "View samuel's Profile") [Last Post](/forum/29-payment-methods/881925-wrong-payment-currency#228103 "Wow.. not sure how that happened! Maybe the most recent update turned it off automatically. Amazing. Thank you Nicolas. You've saved me again. :blush: :blush: :blush: :blush: Seriously, I just tested our site and its perfect again. You guys have the most amazing software i've ever seen. Well done! I wish you guys a continued rapid growth, and i'll be here renewing my software til I die :)") 10 years 9 months ago by [samuel](/forum/user/13099-samuel "View samuel's Profile") | Replies:4 Views:944 | [Last Post](/forum/29-payment-methods/881925-wrong-payment-currency#228103 "Wow.. not sure how that happened! Maybe the most recent update turned it off automatically. Amazing. Thank you Nicolas. You've saved me again. :blush: :blush: :blush: :blush: Seriously, I just tested our site and its perfect again. You guys have the most amazing software i've ever seen. Well done! I wish you guys a continued rapid growth, and i'll be here renewing my software til I die :)") by [samuel](/forum/user/13099-samuel "View samuel's Profile") 10 years 9 months ago |
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