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#  Profile for JimWhittaker

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[![JimWhittaker's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")

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- **User Type:** User

- **Register Date:** 23 Jan 2013
- **Last login:** 13 years 9 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 05:05

- **Posts:** 6
- **Profile views:** 33

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  JimWhittaker's recent posts  (6 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/4-how-to/78629-product-page-is-blank-again#91455) | [Product Page is blank AGAIN!!!](/forum/4-how-to/78629-product-page-is-blank-again#91455 "UPDATE: I removed the characteristic option that was unique to the blank product page items and they are now working. That characteristic had a very long list of options. I guess hikashop will only...")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78629-product-page-is-blank-again#91615 "Hi,  When you use characteristics, the system creates one variant for each combination of characteristics values so that you can have different product information for each combination. Above a few hundred of combinations, most servers can't handle that much data. But it's most likely that you actually don't need that in your case. You probably just want users to be able to select information without having the price/stock/description etc change based on the selection. In that case, you should either use options or custom item dropdown fields. You won't have these processing limitation issues with them.   www.hikashop.com/en/support/documentatio...ct-form.html#options    www.hikashop.com/en/support/documentatio...p-field-listing.html") 13 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:457 | [Last Post](/forum/4-how-to/78629-product-page-is-blank-again#91615 "Hi,  When you use characteristics, the system creates one variant for each combination of characteristics values so that you can have different product information for each combination. Above a few hundred of combinations, most servers can't handle that much data. But it's most likely that you actually don't need that in your case. You probably just want users to be able to select information without having the price/stock/description etc change based on the selection. In that case, you should either use options or custom item dropdown fields. You won't have these processing limitation issues with them.   www.hikashop.com/en/support/documentatio...ct-form.html#options    www.hikashop.com/en/support/documentatio...p-field-listing.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 8 months ago |
| [](/forum/4-how-to/78626-custom-item-field-on-product-option-not-displaying#91446) | [Custom Item Field on Product Option not displaying](/forum/4-how-to/78626-custom-item-field-on-product-option-not-displaying#91446 "What I need to do: (see example om this page: ) 1) My client has a product with custom engraved message 2) I have set up Custom Item fields for text boxes to appear on the product page, so customer can enter text to be engraved 3) My client wishes to offer the option to have an additional line of text engraved for an additional price 4) I set up a new 'Optional Extra Text Line' category, created a product 'Optional Extra Text Line' and assigned it to that category, created a Custom Item Field for the text box and assigned it to the 'Optional Extra Text Line' category, finally, assigned this 'Extra Line' product as an option in the product that it applies to.  5) The Option selection box appears on the product page, and when set to YES adds the additional fee for the extra engraving line to the product price, however, the custom item field text box for the customer to enter the extra line to be engraved does not appear.  6) I tested this in my set up phase, and it worked perfectly, with the custom item field text box assigned to the 'Optional Extra Text Line' category appearing just as I wished, when the option on the product page was set to Yes.  7)HOWEVER, now in development phase, when I am setting up products with this option, the custom item field does not appear when the Option is set to yes. The additional fee is added to the product total, but the box to enter the extra line of text does not appear on the product page.  &#42;) I have made every sort of setting change, etc to try and get this to work as it did in my initial test, with no luck  Any suggestions will be greatly appreciated!!!")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78626-custom-item-field-on-product-option-not-displaying#91616 "Hi,  It's normal that it doesn't work. The system was not made to handle custom item fields of options. You will have to add the custom item field to the main product as an optional field so that your users can fill it when they select the option but leave it empty if they don't want the option.") 13 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:419 | [Last Post](/forum/4-how-to/78626-custom-item-field-on-product-option-not-displaying#91616 "Hi,  It's normal that it doesn't work. The system was not made to handle custom item fields of options. You will have to add the custom item field to the main product as an optional field so that your users can fill it when they select the option but leave it empty if they don't want the option.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      13 years 8 months ago |
| [](/forum/4-how-to/78577-product-page-is-blank#91343) | [Product Page is blank](/forum/4-how-to/78577-product-page-is-blank#91343 "Hello, I am new HikaShop. I have HikaShop Business 2.0.  I have set up a few categories, and added a couple products for one of the categories. I set up a Categories Listing Menu Item. When I go to the page for that Category Menu, I see my categories listed, and when I click on the category that has my two products, it takes me to a page that shows the two products with picture, price, product name and code and 'Choose Options' box. When I click on either the 'choose options' or the linked product name, it takes me to a completely blank page.  Under Menu I set up a Product Page menu item, and associated it to one of my products. The menu items appears in my nav menu, but when I click it, it pulls up a completely blank page. When I look at the source code for the blank page there is nothing on it. The page is totally blank, no template header, nav menu, footer -totally Blank. Please help!!  Here is a link to the Category page:")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") 13 years 8 months ago     by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile") | Replies:5  Views:710 | [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")      13 years 8 months ago |
| [](/forum/4-how-to/78577-product-page-is-blank#91301) | [Product Page is blank](/forum/4-how-to/78577-product-page-is-blank#91301 "Hello, I am new HikaShop. I have HikaShop Business 2.0.  I have set up a few categories, and added a couple products for one of the categories. I set up a Categories Listing Menu Item. When I go to the page for that Category Menu, I see my categories listed, and when I click on the category that has my two products, it takes me to a page that shows the two products with picture, price, product name and code and 'Choose Options' box. When I click on either the 'choose options' or the linked product name, it takes me to a completely blank page.  Under Menu I set up a Product Page menu item, and associated it to one of my products. The menu items appears in my nav menu, but when I click it, it pulls up a completely blank page. When I look at the source code for the blank page there is nothing on it. The page is totally blank, no template header, nav menu, footer -totally Blank. Please help!!  Here is a link to the Category page:")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") 13 years 8 months ago     by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile") | Replies:5  Views:710 | [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")      13 years 8 months ago |
| [](/forum/4-how-to/78577-product-page-is-blank#91282) | [Product Page is blank](/forum/4-how-to/78577-product-page-is-blank#91282 "Hello, I am new HikaShop. I have HikaShop Business 2.0.  I have set up a few categories, and added a couple products for one of the categories. I set up a Categories Listing Menu Item. When I go to the page for that Category Menu, I see my categories listed, and when I click on the category that has my two products, it takes me to a page that shows the two products with picture, price, product name and code and 'Choose Options' box. When I click on either the 'choose options' or the linked product name, it takes me to a completely blank page.  Under Menu I set up a Product Page menu item, and associated it to one of my products. The menu items appears in my nav menu, but when I click it, it pulls up a completely blank page. When I look at the source code for the blank page there is nothing on it. The page is totally blank, no template header, nav menu, footer -totally Blank. Please help!!  Here is a link to the Category page:")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") 13 years 8 months ago     by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile") | Replies:5  Views:710 | [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")      13 years 8 months ago |
| [](/forum/4-how-to/78577-product-page-is-blank#91199) | [Product Page is blank](/forum/4-how-to/78577-product-page-is-blank#91199 "Hello, I am new HikaShop. I have HikaShop Business 2.0.  I have set up a few categories, and added a couple products for one of the categories. I set up a Categories Listing Menu Item. When I go to the page for that Category Menu, I see my categories listed, and when I click on the category that has my two products, it takes me to a page that shows the two products with picture, price, product name and code and 'Choose Options' box. When I click on either the 'choose options' or the linked product name, it takes me to a completely blank page.  Under Menu I set up a Product Page menu item, and associated it to one of my products. The menu items appears in my nav menu, but when I click it, it pulls up a completely blank page. When I look at the source code for the blank page there is nothing on it. The page is totally blank, no template header, nav menu, footer -totally Blank. Please help!!  Here is a link to the Category page:")        Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.")     Topic started 13 years 8 months ago, by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")       [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") 13 years 8 months ago     by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile") | Replies:5  Views:710 | [Last Post](/forum/4-how-to/78577-product-page-is-blank#91343 "I resolved this problem, but only by uninstalling Hikashop, deleting the hikashop tables from the database, and re-installing it. I had only installed two test products, so this wasn't too bad, but I sure hope it keeps working properly from here on out.") by [JimWhittaker](/forum/user/13101-jimwhittaker "View JimWhittaker's Profile")      13 years 8 months ago |

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