[Skip to main content](#vessel-content) # Profile for scarlettgowing ## [![scarlettgowing's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") **[ Offline](/forum/user/13480-scarlettgowing)** - **User Type:** User - **Register Date:** 08 Feb 2013 - **Last login:** 4 years 2 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 22:54 - **Posts:** 12 - **Profile views:** 99 - **Thank you received:** 2 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # scarlettgowing's recent posts (12 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306408) | [Stripe - Requirement for Strong Customer Authentication](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306408 "I received the following from Stripe warning of the need to change to a new version of their API. Can you confirm that a new version of the Stripe plug-in is being developed? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") 5 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=0 "Page:1") - [2](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=20 "Page:2") - [3](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40 "Page:3") - ... - [9](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160 "Page:9") | Replies:173 Views:22k | [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 4 months ago | | [](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306368) | [Stripe - Requirement for Strong Customer Authentication](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306368 "I received the following from Stripe warning of the need to change to a new version of their API. Can you confirm that a new version of the Stripe plug-in is being developed? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") 5 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=0 "Page:1") - [2](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=20 "Page:2") - [3](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40 "Page:3") - ... - [9](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160 "Page:9") | Replies:173 Views:22k | [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 4 months ago | | [](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306328) | [Stripe - Requirement for Strong Customer Authentication](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306328 "I received the following from Stripe warning of the need to change to a new version of their API. Can you confirm that a new version of the Stripe plug-in is being developed? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") 5 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=0 "Page:1") - [2](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=20 "Page:2") - [3](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40 "Page:3") - ... - [9](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160 "Page:9") | Replies:173 Views:22k | [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 4 months ago | | [](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306302) | [Stripe - Requirement for Strong Customer Authentication](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication#306302 "I received the following from Stripe warning of the need to change to a new version of their API. Can you confirm that a new version of the Stripe plug-in is being developed? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") 5 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=0 "Page:1") - [2](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=20 "Page:2") - [3](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40 "Page:3") - ... - [9](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160 "Page:9") | Replies:173 Views:22k | [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 4 months ago | | [](/forum/28-shipping-methods/863037-mixture-of-wieghted-non-weighted-items#129122) | [Mixture of wieghted + non-weighted items](/forum/28-shipping-methods/863037-mixture-of-wieghted-non-weighted-items#129122 "Joomla 3.1.5 / HikaShop Business: 2.2.1 I set up standard shipping. I've added weight restriction to it of 100g If all my products have zero weight then the postage is correctly calulated as 0 If all my products have a weight of 100g+ then postage is correctly calculated as £3.50 + £1 per item However if I have a mix of zero weighted products and weighted ones, then postage is calculated incorrectly. i.e. It add's £1 per item for the non-weighted items aswell as those which are weighted. The only way I could get around this was by adding a customer postage price under each zero weighted product with a value of 0. Is there a no easier way for this to occur? I thought zero weighted product were meant to be excluded from shipping prices?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 1 week ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/28-shipping-methods/863037-mixture-of-wieghted-non-weighted-items#129156 "Hi, They are excluded only if the "force shipping regardless of weight" option is turned off. However, the "min/max number of items" options of the shipping methods base themselves of the total number of products in the cart.") 13 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:976 | [Last Post](/forum/28-shipping-methods/863037-mixture-of-wieghted-non-weighted-items#129156 "Hi, They are excluded only if the "force shipping regardless of weight" option is turned off. However, the "min/max number of items" options of the shipping methods base themselves of the total number of products in the cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 1 week ago | | [](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559) | [Discounts and Coupons in combination with Tax](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "I'm affraid I cant understand how HikaShop is calulating the price of a product in relation to discounts, coupons and tax. My settings are set to apply discounts before tax. I have 5% tax on products in the EU I have a discount of 4.763% for products in the EU (to cancel out the VAT) This works fine. Ie. €45,95 (ExVAT price) * 0.95237 (we pay the VAT discount) * 1.05 (VAT) = €45,95 However problems start when I add a coupon which offers 15% off. The coupon is set to default behaviour and is for 15% When added to the €45,95 product example above the price comes out as €39,39 (including what it states is €1,86 for VAT) ???? The only way I can achieve this (when calculating on paper) is as follows: Apply the 4.763% discount to the coupon (15%) i.e. 14.28555% off Then apply this to the ExVAT price: 45.95 * 0.8571445 = 39.385 (rounds up to 39.39) VAT is then ignored (but is retrospectively calulated from the figure above for display purposes) Obviously this is very wrong. If I've done something wrong - great - please let me know how to fix the issue with configurations etc. However If I'm right (and since the discount without coupon is fine, I suspect this is more likely) - there is a serious issue and it needs to be fixed. Creating a discount to couter act the VAT is perhaps unusual, but the same issue would occur if you needed to apply a trade discount first, and then offered your trade customers a coupon - perhaps a more common senareo. This is a fairly time sensitive issue for me as the site that uses HikaShop was to launch their coupon to customers today, but cannot until we work this out. If you can respond to this issue quickly, it would be appreciated.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 6 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") 13 years 6 months ago by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") | Replies:4 Views:2745 | [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") 13 years 6 months ago | | [](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#99912) | [Discounts and Coupons in combination with Tax](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#99912 "I'm affraid I cant understand how HikaShop is calulating the price of a product in relation to discounts, coupons and tax. My settings are set to apply discounts before tax. I have 5% tax on products in the EU I have a discount of 4.763% for products in the EU (to cancel out the VAT) This works fine. Ie. €45,95 (ExVAT price) * 0.95237 (we pay the VAT discount) * 1.05 (VAT) = €45,95 However problems start when I add a coupon which offers 15% off. The coupon is set to default behaviour and is for 15% When added to the €45,95 product example above the price comes out as €39,39 (including what it states is €1,86 for VAT) ???? The only way I can achieve this (when calculating on paper) is as follows: Apply the 4.763% discount to the coupon (15%) i.e. 14.28555% off Then apply this to the ExVAT price: 45.95 * 0.8571445 = 39.385 (rounds up to 39.39) VAT is then ignored (but is retrospectively calulated from the figure above for display purposes) Obviously this is very wrong. If I've done something wrong - great - please let me know how to fix the issue with configurations etc. However If I'm right (and since the discount without coupon is fine, I suspect this is more likely) - there is a serious issue and it needs to be fixed. Creating a discount to couter act the VAT is perhaps unusual, but the same issue would occur if you needed to apply a trade discount first, and then offered your trade customers a coupon - perhaps a more common senareo. This is a fairly time sensitive issue for me as the site that uses HikaShop was to launch their coupon to customers today, but cannot until we work this out. If you can respond to this issue quickly, it would be appreciated.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 6 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") 13 years 6 months ago by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") | Replies:4 Views:2745 | [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") 13 years 6 months ago | | [](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#99726) | [Discounts and Coupons in combination with Tax](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#99726 "I'm affraid I cant understand how HikaShop is calulating the price of a product in relation to discounts, coupons and tax. My settings are set to apply discounts before tax. I have 5% tax on products in the EU I have a discount of 4.763% for products in the EU (to cancel out the VAT) This works fine. Ie. €45,95 (ExVAT price) * 0.95237 (we pay the VAT discount) * 1.05 (VAT) = €45,95 However problems start when I add a coupon which offers 15% off. The coupon is set to default behaviour and is for 15% When added to the €45,95 product example above the price comes out as €39,39 (including what it states is €1,86 for VAT) ???? The only way I can achieve this (when calculating on paper) is as follows: Apply the 4.763% discount to the coupon (15%) i.e. 14.28555% off Then apply this to the ExVAT price: 45.95 * 0.8571445 = 39.385 (rounds up to 39.39) VAT is then ignored (but is retrospectively calulated from the figure above for display purposes) Obviously this is very wrong. If I've done something wrong - great - please let me know how to fix the issue with configurations etc. However If I'm right (and since the discount without coupon is fine, I suspect this is more likely) - there is a serious issue and it needs to be fixed. Creating a discount to couter act the VAT is perhaps unusual, but the same issue would occur if you needed to apply a trade discount first, and then offered your trade customers a coupon - perhaps a more common senareo. This is a fairly time sensitive issue for me as the site that uses HikaShop was to launch their coupon to customers today, but cannot until we work this out. If you can respond to this issue quickly, it would be appreciated.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 6 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") 13 years 6 months ago by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") | Replies:4 Views:2745 | [Last Post](/forum/3-bug-report/80548-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") 13 years 6 months ago | | [](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95471) | [Customers cant get past registration/login page](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95471 "Customrs can't get past registration/login page I'm using advanced checkout workflow: Step 1 = Login Step 2 = Shipping, Address, Terms, Payment Login = No Registion = No registration Display email confirmation field = Yes Website: ----- PHP 5.4.13, Hika 2.1.1 It wont progress past the first registation (Login module) When submitting info on this form it is stored, however it just wont progress. I've tried stacking all steps onto the same page, but it still wont progress.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 7 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95706 "We found the problem today and published a new build of the 2.1.1 to correct that as it is a major issue. If you download again the 2.1.1 package on your website, you will get the fix in it.") 13 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:2106 | [Last Post](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95706 "We found the problem today and published a new build of the 2.1.1 to correct that as it is a major issue. If you download again the 2.1.1 package on your website, you will get the fix in it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 7 months ago | | [](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95455) | [Customers cant get past registration/login page](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95455 "Customrs can't get past registration/login page I'm using advanced checkout workflow: Step 1 = Login Step 2 = Shipping, Address, Terms, Payment Login = No Registion = No registration Display email confirmation field = Yes Website: ----- PHP 5.4.13, Hika 2.1.1 It wont progress past the first registation (Login module) When submitting info on this form it is stored, however it just wont progress. I've tried stacking all steps onto the same page, but it still wont progress.") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 13 years 7 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95706 "We found the problem today and published a new build of the 2.1.1 to correct that as it is a major issue. If you download again the 2.1.1 package on your website, you will get the fix in it.") 13 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:2106 | [Last Post](/forum/3-bug-report/79482-customers-cant-get-past-registration-login-page#95706 "We found the problem today and published a new build of the 2.1.1 to correct that as it is a major issue. If you download again the 2.1.1 package on your website, you will get the fix in it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.071 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)