[Skip to main content](#vessel-content) # Profile for jasonhoblin ## [![jasonhoblin's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar163.jpg)](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") **[ Offline](/forum/user/163-jasonhoblin)** - **User Type:** User - **Register Date:** 22 Oct 2010 - **Last login:** 7 years 7 months ago - **Time Zone:** UTC +1:00 - **Local Time:** 12:33 - **Posts:** 31 - **Profile views:** 423 - **Location:** [SoCal](https://maps.google.com?q=SoCal) - **Gender:** Male - **Birthdate:** 14 Aug 1974 [](skype:jasonhoblin "SKYPE") [](/jasonhoblin "YIM") [](/jasonhoblin "Google") [](/jasonhoblin@msn "Microsoft") > ^jasonhoblin - Posts # jasonhoblin's recent posts (31 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300707) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300707 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/33-customers/893667-registration-spam#299019) | [registration spam](/forum/33-customers/893667-registration-spam#299019 "-- url of the page with the problem -- : www.bjdiscount.com -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 5.6.32 -- Browser(s) name and version -- : Chrome I'm getting dozens of new users from .ru, .pl, and yandex email addresses. How do I stop user registration spam?") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 8 years 9 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/33-customers/893667-registration-spam#346080 "Hi, Sorry, I was far from understanding. Thank you for all these very clear informations that will allow me to progress. I think that with all these, I should be able to set up a plugin. Thanks again for your help!") 4 years 2 weeks ago by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile") | Replies:12 Views:3631 | [Last Post](/forum/33-customers/893667-registration-spam#346080 "Hi, Sorry, I was far from understanding. Thank you for all these very clear informations that will allow me to progress. I think that with all these, I should be able to set up a plugin. Thanks again for your help!") by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile") 4 years 2 weeks ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297588) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297588 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297533) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297533 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297222) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297222 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297201) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#297201 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296951) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296951 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296834) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296834 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296624) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296624 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | | [](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296562) | [UPS shipping stopped working after adding free shipping](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#296562 "-- url of the page with the problem -- : www.bjdiscount.com/ -- HikaShop version -- : 3.5.1 [1807241124] -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chome, Latest -- Error-message(debug-mod must be tuned on) -- : no shipping i created a new warehouse, added some products to that warehouse for free shipping. those products are working, but now the UPS shipping has stopped working. It was working but now on other products it does not show any shipping. it doesn't show any options, just Next. please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 3 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") 7 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:3575 | [Last Post](/forum/28-shipping-methods/895477-ups-shipping-stopped-working-after-adding-free-shipping#300723 "Hello, Your issue is coming from Weight/Dimensions Units used through your product configuration page as you can see through the attached screenshot, this product was probably imported using an invalid CSV file or SQL request to your database may have caused this. Weight/Dimensions Units used are not defined through "Weight / Dimensions symbols" option via "Hikashop->System->Configuration->Advanced" which is causing that issue as Hikashop doesn't "recognize" these units. The solution will just be to replace "Pounds" by "lb" and "Inches" by "in" through your product configuration page, and test it again after having cleared your cache. Kind regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.082 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)