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# Profile for jwboyles
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[](/forum/user/19223-jwboyles "View jwboyles's Profile")
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- **User Type:** User
- **Register Date:** 16 May 2013
- **Last login:** 7 months 3 weeks ago
- **Time Zone:** UTC +0:00
- **Local Time:** 17:56
- **Posts:** 3
- **Profile views:** 55
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# jwboyles recent posts (3 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188571) | [Confusing payment radio button actions](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188571 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 -- Browser(s) name and version -- : Chrome 40.0.2214.93 m After I click "Proceed to checkout," and the first time I reach the Payment section, all three payment choices (authorize.net, paypal, and purchase order) have white radio buttons (none are black). The authorize.net option displays its boxes to enter the card number, expiration date, and card validation code, even though its button is white like the other two. (Picture 1) When I click the authorize.net radio button to be sure it is selected, its button turns black, but the card entry areas go away; no amount of clicking that button again will bring them back. (Picture 2) To use authorize.net, I have to first click the Paypal radio button; this first which brings back the Authorize.net card entry areas briefly, but they then disappear and the paypal button turns black. (picture 3) Only after this is done one time can I click the authorize.net button, and it will both stay black and also present the card entry boxes. (Picture 4). This behavior confuses me and customer who wishes to pay by credit card.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 9 months ago, by [jwboyles](/forum/user/19223-jwboyles "View jwboyles's Profile") [Last Post](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188578 "Hello, I didn't totally understood your question, can you give me more details ? Thanks :).") 11 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:716 | [Last Post](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188578 "Hello, I didn't totally understood your question, can you give me more details ? Thanks :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 9 months ago |
| [](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188464) | [Confusing payment radio button actions](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188464 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 -- Browser(s) name and version -- : Chrome 40.0.2214.93 m After I click "Proceed to checkout," and the first time I reach the Payment section, all three payment choices (authorize.net, paypal, and purchase order) have white radio buttons (none are black). The authorize.net option displays its boxes to enter the card number, expiration date, and card validation code, even though its button is white like the other two. (Picture 1) When I click the authorize.net radio button to be sure it is selected, its button turns black, but the card entry areas go away; no amount of clicking that button again will bring them back. (Picture 2) To use authorize.net, I have to first click the Paypal radio button; this first which brings back the Authorize.net card entry areas briefly, but they then disappear and the paypal button turns black. (picture 3) Only after this is done one time can I click the authorize.net button, and it will both stay black and also present the card entry boxes. (Picture 4). This behavior confuses me and customer who wishes to pay by credit card.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 9 months ago, by [jwboyles](/forum/user/19223-jwboyles "View jwboyles's Profile") [Last Post](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188578 "Hello, I didn't totally understood your question, can you give me more details ? Thanks :).") 11 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:716 | [Last Post](/forum/27-checkout/874577-confusing-payment-radio-button-actions#188578 "Hello, I didn't totally understood your question, can you give me more details ? Thanks :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 9 months ago |
| [](/forum/4-how-to/873982-block-selling-digital-products-to-europe#185073) | [Block selling digital products to Europe](/forum/4-how-to/873982-block-selling-digital-products-to-europe#185073 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.33 My website sells printed products and a low volume of digital products. The EU digital sales are too low to justify having to deal with their new VAT collection requirements. How do I restrict the digital products so they cannot be purchased by customers in Europe?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 11 years 9 months ago, by [jwboyles](/forum/user/19223-jwboyles "View jwboyles's Profile") [Last Post](/forum/4-how-to/873982-block-selling-digital-products-to-europe#185091 "Hi, There is not one easy option to do that but it's possible. You need to turn on the "force shipping regardless of weight" option of the HikaShop configuration so that shipping is required regardless of the product. Then, create two warehouses. 1 for digital products and 1 for shippable products. Then, select the warehouse in each product based on its type. You might you want to use a mass action in order to automate that process. Then, create a shipping zone with all the countries outside the EU as sub zones. Then, restrict your shipping methods to the warehouse for shippable products, and create a new "free" manual shipping restricted to that shipping zone you created for the countries outside the EU and restrict it to the warehouse for digital products. That's it. On the checkout, you'll now have the shippable products and the digital products separated, each group with its own shipping methods selection and if the address of the customer is in the EU, the system won't find any shipping method for the digital products and it will display an error message in that case that you can customize with a translation override: hikashop.com/download/languages.html#modify") 11 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:774 | [Last Post](/forum/4-how-to/873982-block-selling-digital-products-to-europe#185091 "Hi, There is not one easy option to do that but it's possible. You need to turn on the "force shipping regardless of weight" option of the HikaShop configuration so that shipping is required regardless of the product. Then, create two warehouses. 1 for digital products and 1 for shippable products. Then, select the warehouse in each product based on its type. You might you want to use a mass action in order to automate that process. Then, create a shipping zone with all the countries outside the EU as sub zones. Then, restrict your shipping methods to the warehouse for shippable products, and create a new "free" manual shipping restricted to that shipping zone you created for the countries outside the EU and restrict it to the warehouse for digital products. That's it. On the checkout, you'll now have the shippable products and the digital products separated, each group with its own shipping methods selection and if the address of the customer is in the EU, the system won't find any shipping method for the digital products and it will display an error message in that case that you can customize with a translation override: hikashop.com/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 9 months ago |
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