[Skip to main content](#vessel-content) # Profile for topgears ## [![topgears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23524-topgears "View topgears's Profile") **[ Offline](/forum/user/23524-topgears)** - **User Type:** User - **Register Date:** 02 Jul 2013 - **Last login:** 10 years 8 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 17:10 - **Posts:** 15 - **Profile views:** 98 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # topgears recent posts (15 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589) | [Images on main product page really smalll Solved](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.27 hello First of all i have made this change and im not sure what ive done and only just noticed the mistake. i have been trying to get the store to show better for moble handsets now the problem i have is the photos on the main product page show very small and when adding a photo to a product it also shows really small on that page also. any help would be great This was due to me clicking custom css now fixed thanks again") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 11 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589 "sorry ive sorted this problem by returning to default css no help needed can delete post thanks") 11 years 11 months ago by [topgears](/forum/user/23524-topgears "View topgears's Profile") | Replies:1 Views:478 | [Last Post](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589 "sorry ive sorted this problem by returning to default css no help needed can delete post thanks") by [topgears](/forum/user/23524-topgears "View topgears's Profile") 11 years 11 months ago | | [](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181581) | [VAT no being charged to new customers](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181581 "-- url of the page with the problem -- : www.topgearstockport.com/index.php/2012-...long-8-inch-3-5-bore -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.27 Hello im having a few problems which i need help to slove the first i really need to sort asap i have had an order today for a flex joint the customer is new to us the retail price is £42.00 but once he had signed up and bought the item he was only charged £35.00 this price is without vat. why has this happened and can somone help me sole this issue.. www.topgearstockport.com/index.php/2012-...h-bellmouth-downpipe try for your self the pipe above rrp is 200 but when bought buy a new user the vat is taken off and the price goes down to £200.00 im not sure how long this has been happing but i really need to get to the bottom of it. my second issue is that when users click on bends on the following link there are taken back to the main shop screen. all items are in stock . www.topgearstockport.com/index.php/2012-...tainless-steel-bends kind regards Craig") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 2 weeks ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") 11 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4 Views:1188 | [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 11 months ago | | [](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181578) | [Images on main product page really smalll Solved](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181578 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.27 hello First of all i have made this change and im not sure what ive done and only just noticed the mistake. i have been trying to get the store to show better for moble handsets now the problem i have is the photos on the main product page show very small and when adding a photo to a product it also shows really small on that page also. any help would be great This was due to me clicking custom css now fixed thanks again") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 11 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589 "sorry ive sorted this problem by returning to default css no help needed can delete post thanks") 11 years 11 months ago by [topgears](/forum/user/23524-topgears "View topgears's Profile") | Replies:1 Views:478 | [Last Post](/forum/25-install-update/873316-images-on-main-product-page-really-smalll-solved#181589 "sorry ive sorted this problem by returning to default css no help needed can delete post thanks") by [topgears](/forum/user/23524-topgears "View topgears's Profile") 11 years 11 months ago | | [](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#175813) | [VAT no being charged to new customers](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#175813 "-- url of the page with the problem -- : www.topgearstockport.com/index.php/2012-...long-8-inch-3-5-bore -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.27 Hello im having a few problems which i need help to slove the first i really need to sort asap i have had an order today for a flex joint the customer is new to us the retail price is £42.00 but once he had signed up and bought the item he was only charged £35.00 this price is without vat. why has this happened and can somone help me sole this issue.. www.topgearstockport.com/index.php/2012-...h-bellmouth-downpipe try for your self the pipe above rrp is 200 but when bought buy a new user the vat is taken off and the price goes down to £200.00 im not sure how long this has been happing but i really need to get to the bottom of it. my second issue is that when users click on bends on the following link there are taken back to the main shop screen. all items are in stock . www.topgearstockport.com/index.php/2012-...tainless-steel-bends kind regards Craig") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 2 weeks ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") 11 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4 Views:1188 | [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 11 months ago | | [](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#175812) | [VAT no being charged to new customers](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#175812 "-- url of the page with the problem -- : www.topgearstockport.com/index.php/2012-...long-8-inch-3-5-bore -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.27 Hello im having a few problems which i need help to slove the first i really need to sort asap i have had an order today for a flex joint the customer is new to us the retail price is £42.00 but once he had signed up and bought the item he was only charged £35.00 this price is without vat. why has this happened and can somone help me sole this issue.. www.topgearstockport.com/index.php/2012-...h-bellmouth-downpipe try for your self the pipe above rrp is 200 but when bought buy a new user the vat is taken off and the price goes down to £200.00 im not sure how long this has been happing but i really need to get to the bottom of it. my second issue is that when users click on bends on the following link there are taken back to the main shop screen. all items are in stock . www.topgearstockport.com/index.php/2012-...tainless-steel-bends kind regards Craig") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 2 weeks ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") 11 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4 Views:1188 | [Last Post](/forum/40-taxes/872361-vat-no-being-charged-to-new-customers#181584 "Hi, Do you have tried to change the menu value in the associated module settings as explained ? Have you read that documentation : www.hikashop.com/support/support/documen...splay-front-end.html And the FAQ: www.hikashop.com/support/faq.html If you have read all of that, tried to change the settings and it's still not working, so yes you can give us an admin access.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 11 months ago | | [](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143305) | [Setting up Tax exempt zones outside the eu](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143305 "-- url of the page with the problem -- : www.topgearstockport.com ok guys im trying to roll out my site to offer worldwide shipping i have successfully implemented the ups shipping plug in so im set ready to send orders world wide now the problem i have is setting up the tax system i wish to charge inside the eu 20% vat then any other country outside the EU like the USA i wish to be Tax exempt. here is a low down of my settings Main settings Default address type individual Detailed tax display No Yes Type of address used for tax shipping Main tax zone 4501 Europe VAT number check no check Show taxed prices with tax Round prices during calculations No Apply discounts After taxes Tax rules 1 Europe Default tax category EU (20%) 2 United States of America Default tax category US (0%) 3 United Kingdom Default tax category VAT (20%) thanks Craig") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 8 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143325 "Can you provide a screenshot of your tax rules page ?") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1350 | [Last Post](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143325 "Can you provide a screenshot of your tax rules page ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | | [](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143152) | [Setting up Tax exempt zones outside the eu](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143152 "-- url of the page with the problem -- : www.topgearstockport.com ok guys im trying to roll out my site to offer worldwide shipping i have successfully implemented the ups shipping plug in so im set ready to send orders world wide now the problem i have is setting up the tax system i wish to charge inside the eu 20% vat then any other country outside the EU like the USA i wish to be Tax exempt. here is a low down of my settings Main settings Default address type individual Detailed tax display No Yes Type of address used for tax shipping Main tax zone 4501 Europe VAT number check no check Show taxed prices with tax Round prices during calculations No Apply discounts After taxes Tax rules 1 Europe Default tax category EU (20%) 2 United States of America Default tax category US (0%) 3 United Kingdom Default tax category VAT (20%) thanks Craig") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 8 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143325 "Can you provide a screenshot of your tax rules page ?") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1350 | [Last Post](/forum/40-taxes/865719-setting-up-tax-exempt-zones-outside-the-eu#143325 "Can you provide a screenshot of your tax rules page ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | | [](/forum/27-checkout/865655-hikashop-discount#143028) | [HikaShop Discount](/forum/27-checkout/865655-hikashop-discount#143028 "-- url of the page with the problem -- : www.topgearstockport.com -- HikaShop version -- : 2.2.3 -- Joomla version -- :2.5.16 ok i need a little help with the discount settings when i apply a discount code ie code thermalVelocity is code gives 30% when i go to the check out the discount is applied to everything inc the shipping i only want to discount the product not the total amount see below the discount is being applied to the full amount inc shipping Total £ 46.80 Coupon -£ 16.85 Shipping £ 10.68 VAT £ 7.24 Final total £ 40.63 on another note when i try to set up a discount to just a Category or product the discount does not work please can you help me get my shop running so the discount works as this is why i paid for the hikashop product as i wanted to fully use the discount feature thank you for your time Craig") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:581 | [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | | [](/forum/27-checkout/865655-hikashop-discount#142994) | [HikaShop Discount](/forum/27-checkout/865655-hikashop-discount#142994 "-- url of the page with the problem -- : www.topgearstockport.com -- HikaShop version -- : 2.2.3 -- Joomla version -- :2.5.16 ok i need a little help with the discount settings when i apply a discount code ie code thermalVelocity is code gives 30% when i go to the check out the discount is applied to everything inc the shipping i only want to discount the product not the total amount see below the discount is being applied to the full amount inc shipping Total £ 46.80 Coupon -£ 16.85 Shipping £ 10.68 VAT £ 7.24 Final total £ 40.63 on another note when i try to set up a discount to just a Category or product the discount does not work please can you help me get my shop running so the discount works as this is why i paid for the hikashop product as i wanted to fully use the discount feature thank you for your time Craig") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:581 | [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | | [](/forum/27-checkout/865655-hikashop-discount#142968) | [HikaShop Discount](/forum/27-checkout/865655-hikashop-discount#142968 "-- url of the page with the problem -- : www.topgearstockport.com -- HikaShop version -- : 2.2.3 -- Joomla version -- :2.5.16 ok i need a little help with the discount settings when i apply a discount code ie code thermalVelocity is code gives 30% when i go to the check out the discount is applied to everything inc the shipping i only want to discount the product not the total amount see below the discount is being applied to the full amount inc shipping Total £ 46.80 Coupon -£ 16.85 Shipping £ 10.68 VAT £ 7.24 Final total £ 40.63 on another note when i try to set up a discount to just a Category or product the discount does not work please can you help me get my shop running so the discount works as this is why i paid for the hikashop product as i wanted to fully use the discount feature thank you for your time Craig") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [topgears](/forum/user/23524-topgears "View topgears's Profile") [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:581 | [Last Post](/forum/27-checkout/865655-hikashop-discount#143032 "In the category field of your coupon, please make sure that you select the "product category" main category if you want the coupon to apply to all the products in the cart, and if you want it to apply...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.121 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)