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# Profile for cognoscitiva
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[](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile")
**[ Offline](/forum/user/25062-cognoscitiva)**
- **User Type:** User
- **Register Date:** 19 Jul 2013
- **Last login:** 10 years 1 week ago
- **Time Zone:** UTC +1:00
- **Local Time:** 05:26
- **Posts:** 8
- **Profile views:** 45
- **Location:** [Portugal](https://maps.google.com?q=Portugal)
- **Gender:** Unknown
- **Birthdate:** Unknown
[ Cognoscitiva](https://cognoscitiva-pt.com/)
- Posts
# cognoscitiva's recent posts (8 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/4-how-to/870828-the-notification-email-is-wrong-and-being-returned#170058) | [The notification email is wrong and being returned](/forum/4-how-to/870828-the-notification-email-is-wrong-and-being-returned#170058 "-- url of the page with the problem -- : cognoscitiva-pt.com/shop/ -- HikaShop version -- : updated in Sep 2013 -- Joomla version -- : 1.5.22 -- Error-message(debug-mod must be tuned on) -- : "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: Hello aaaaaaaaa, A new user has registered at Cognoscitiva-PT.com. This e-mail contains their details: Name: xxxx E-mail: Username: xxxx Please do not respond to this message. It is automatically generated and is for information purposes only." ----- We are having returned email on our email of the web server where the site is hosted, by notifications of new orders that are created but that are being returned. What it seems is that the automatic notifications of the online shop are being send to an email that does not exist anymore, and then all notifications are send back to our primary email has not delivered. "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: Hello aaaaaaa, A new user has registered at Cognoscitiva-PT.com. This e-mail contains their details: Name: xxxx E-mail: Username: xxxx Please do not respond to this message. It is automatically generated and is for information purposes only." ----- The email is always sent to the same adress, with does not exist anymore. We are revieving the non delivered notifications, to that email adress. How can we change that email to the correct ? is it in the hikashop menu or in the joomla section? Thanks for your time") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 12 years 1 month ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/4-how-to/870828-the-notification-email-is-wrong-and-being-returned#170059 "Hi, If you have the Business edition, first check your emails via the menu System>Emails to see if you don't have an invalid/old email address configured in the emails options. Then, check the email addresses that you configured in the Emails section of the configuration in the same way. Probably at least one of the email address options has an invalid/old email address to which your email server is not able to send the email notifications.") 12 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:709 | [Last Post](/forum/4-how-to/870828-the-notification-email-is-wrong-and-being-returned#170059 "Hi, If you have the Business edition, first check your emails via the menu System>Emails to see if you don't have an invalid/old email address configured in the emails options. Then, check the email addresses that you configured in the Emails section of the configuration in the same way. Probably at least one of the email address options has an invalid/old email address to which your email server is not able to send the email notifications.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 1 month ago |
| [](/forum/26-product-category-display/866188-product-listing-not-appearing#149723) | [Product listing not appearing](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "-- url of the page with the problem -- : cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 HikaShop version -- : updated in Sep 2013 Joomla version -- : Version 1.5.22 We are having a situation with the products associeted with a category that appear when you click in the left navigator bar of the site, but when you click in the same but in the area where the products and sub-categories appear, the same category is not listing the produts. The main category is this one (for exemple): cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=250 and if you click in the sub-category on the left bar, you see the products listing cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=153 but if you navigate on the main area sub-categories, it's empty with no products cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 we already try to create new sub-categories in the "Menus »»» Menu Shop" and associate with the ones created on hikashop, but it appends the same to the new ones. have any idea how can this bug be resolved? Thanks a lot in advanced!!! Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") 12 years 7 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:7 Views:717 | [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 7 months ago |
| [](/forum/26-product-category-display/866188-product-listing-not-appearing#145961) | [Product listing not appearing](/forum/26-product-category-display/866188-product-listing-not-appearing#145961 "-- url of the page with the problem -- : cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 HikaShop version -- : updated in Sep 2013 Joomla version -- : Version 1.5.22 We are having a situation with the products associeted with a category that appear when you click in the left navigator bar of the site, but when you click in the same but in the area where the products and sub-categories appear, the same category is not listing the produts. The main category is this one (for exemple): cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=250 and if you click in the sub-category on the left bar, you see the products listing cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=153 but if you navigate on the main area sub-categories, it's empty with no products cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 we already try to create new sub-categories in the "Menus »»» Menu Shop" and associate with the ones created on hikashop, but it appends the same to the new ones. have any idea how can this bug be resolved? Thanks a lot in advanced!!! Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") 12 years 7 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:7 Views:717 | [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 7 months ago |
| [](/forum/26-product-category-display/866188-product-listing-not-appearing#145931) | [Product listing not appearing](/forum/26-product-category-display/866188-product-listing-not-appearing#145931 "-- url of the page with the problem -- : cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 HikaShop version -- : updated in Sep 2013 Joomla version -- : Version 1.5.22 We are having a situation with the products associeted with a category that appear when you click in the left navigator bar of the site, but when you click in the same but in the area where the products and sub-categories appear, the same category is not listing the produts. The main category is this one (for exemple): cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=250 and if you click in the sub-category on the left bar, you see the products listing cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=153 but if you navigate on the main area sub-categories, it's empty with no products cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 we already try to create new sub-categories in the "Menus »»» Menu Shop" and associate with the ones created on hikashop, but it appends the same to the new ones. have any idea how can this bug be resolved? Thanks a lot in advanced!!! Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") 12 years 7 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:7 Views:717 | [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 7 months ago |
| [](/forum/26-product-category-display/866188-product-listing-not-appearing#145904) | [Product listing not appearing](/forum/26-product-category-display/866188-product-listing-not-appearing#145904 "-- url of the page with the problem -- : cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 HikaShop version -- : updated in Sep 2013 Joomla version -- : Version 1.5.22 We are having a situation with the products associeted with a category that appear when you click in the left navigator bar of the site, but when you click in the same but in the area where the products and sub-categories appear, the same category is not listing the produts. The main category is this one (for exemple): cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=250 and if you click in the sub-category on the left bar, you see the products listing cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=153 but if you navigate on the main area sub-categories, it's empty with no products cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 we already try to create new sub-categories in the "Menus »»» Menu Shop" and associate with the ones created on hikashop, but it appends the same to the new ones. have any idea how can this bug be resolved? Thanks a lot in advanced!!! Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") 12 years 7 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:7 Views:717 | [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 7 months ago |
| [](/forum/26-product-category-display/866188-product-listing-not-appearing#145758) | [Product listing not appearing](/forum/26-product-category-display/866188-product-listing-not-appearing#145758 "-- url of the page with the problem -- : cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 HikaShop version -- : updated in Sep 2013 Joomla version -- : Version 1.5.22 We are having a situation with the products associeted with a category that appear when you click in the left navigator bar of the site, but when you click in the same but in the area where the products and sub-categories appear, the same category is not listing the produts. The main category is this one (for exemple): cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=250 and if you click in the sub-category on the left bar, you see the products listing cognoscitiva-es.com/shop/index.php?optio...t=listing&Itemid=153 but if you navigate on the main area sub-categories, it's empty with no products cognoscitiva-es.com/shop/index.php?optio...egulares-&Itemid=250 we already try to create new sub-categories in the "Menus »»» Menu Shop" and associate with the ones created on hikashop, but it appends the same to the new ones. have any idea how can this bug be resolved? Thanks a lot in advanced!!! Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") 12 years 7 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:7 Views:717 | [Last Post](/forum/26-product-category-display/866188-product-listing-not-appearing#149723 "indeed it did ! it was strange 'cause all the changes were done a day before that. thanks a lot for your reply!") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 7 months ago |
| [](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854) | [The Login does not recognize the publishing states](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854 "-- url of the page with the problem -- : cognoscitiva-pt.com/shop/index.php?optio...=checkout&Itemid=134 -- HikaShop version -- : latest version We are having a problem in our site with hikashop latest version. In the login area (after starting to buy) the customer can choose to login or to make a new register, and the problem is that the states that were appearing by definition were not the ones of the countries published. I already unpublished the states that were appearing by definition (states from France when the country wasn't published), yet after doing that and leaving the correct states published, the front-page leaves the field unavailable and you can only make them appear in the state field, after changing the available country. and after that the states of each country appear. But if the customer doesn't change the Country, the state field appears unavailable. And after finishing the register, the state that appears in the back and front end, is for definition the first one of the first Country in the list. And that bug error creates problems because we have different transportation costs for each state of that Country "Portugal". Here are the images step by step:") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 12 years 9 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854 "Thank you for the response! The country there was Portugal, but problably for definition after unpublishing the France country and states. Because after applying and saving the information was updated...") 12 years 9 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:2 Views:828 | [Last Post](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854 "Thank you for the response! The country there was Portugal, but problably for definition after unpublishing the France country and states. Because after applying and saving the information was updated...") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 9 months ago |
| [](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140715) | [The Login does not recognize the publishing states](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140715 "-- url of the page with the problem -- : cognoscitiva-pt.com/shop/index.php?optio...=checkout&Itemid=134 -- HikaShop version -- : latest version We are having a problem in our site with hikashop latest version. In the login area (after starting to buy) the customer can choose to login or to make a new register, and the problem is that the states that were appearing by definition were not the ones of the countries published. I already unpublished the states that were appearing by definition (states from France when the country wasn't published), yet after doing that and leaving the correct states published, the front-page leaves the field unavailable and you can only make them appear in the state field, after changing the available country. and after that the states of each country appear. But if the customer doesn't change the Country, the state field appears unavailable. And after finishing the register, the state that appears in the back and front end, is for definition the first one of the first Country in the list. And that bug error creates problems because we have different transportation costs for each state of that Country "Portugal". Here are the images step by step:") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 12 years 9 months ago, by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") [Last Post](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854 "Thank you for the response! The country there was Portugal, but problably for definition after unpublishing the France country and states. Because after applying and saving the information was updated...") 12 years 9 months ago by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") | Replies:2 Views:828 | [Last Post](/forum/3-bug-report/865226-the-login-does-not-recognize-the-publishing-states#140854 "Thank you for the response! The country there was Portugal, but problably for definition after unpublishing the France country and states. Because after applying and saving the information was updated...") by [cognoscitiva](/forum/user/25062-cognoscitiva "View cognoscitiva's Profile") 12 years 9 months ago |
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