[Skip to main content](#vessel-content)
# Profile for suzeen
##
[](/forum/user/25290-suzeen "View suzeen's Profile")
**[ Offline](/forum/user/25290-suzeen)**
- **User Type:** User
- **Register Date:** 24 Jul 2013
- **Last login:** 8 years 10 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 04:13
- **Posts:** 27
- **Profile views:** 111
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# suzeen's recent posts (27 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/893217-error-in-checkout-the-page-you-requested-media-com-hikashop-images-button-jpg#284617) | [Error in checkout: The page you requested (/media/com\_hikashop/images/button.jpg](/forum/25-install-update/893217-error-in-checkout-the-page-you-requested-media-com-hikashop-images-button-jpg#284617 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.3 Getting the following error in the checkout process. The page you requested (/media/com_hikashop/images/button.jpg) does not exist on our website. I have played some with the legacy settings, but does not seem to fix the problem. Screenshot of the error:") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/25-install-update/893217-error-in-checkout-the-page-you-requested-media-com-hikashop-images-button-jpg#284620 "Hello, "button.jpg" is an old image which has been removed from HikaShop some years ago. But, in the "frontend_old.css" file, there is still a mention of that image ; since it's the old CSS which can be used to keep the compatibility with old installation. Since the update do not delete images ; a website which was using an old version of HikaShop would still have that file available. But the "frontend_old" CSS file is not meant to be used on new websites. New installation should not use that CSS file. Regards,") 8 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:654 | [Last Post](/forum/25-install-update/893217-error-in-checkout-the-page-you-requested-media-com-hikashop-images-button-jpg#284620 "Hello, "button.jpg" is an old image which has been removed from HikaShop some years ago. But, in the "frontend_old.css" file, there is still a mention of that image ; since it's the old CSS which can be used to keep the compatibility with old installation. Since the update do not delete images ; a website which was using an old version of HikaShop would still have that file available. But the "frontend_old" CSS file is not meant to be used on new websites. New installation should not use that CSS file. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 10 months ago |
| [](/forum/26-product-category-display/881404-responsive-phone-price-under-picture-not-in-pic#225746) | [Responsive phone price under picture, not in pic.](/forum/26-product-category-display/881404-responsive-phone-price-under-picture-not-in-pic#225746 "-- url of the page with the problem -- : trendycolors.nl/dark-chocolate -- HikaShop version -- : latest -- Joomla version -- : latest -- Browser(s) name and version -- : firefox 43 Hello, We had some problems with making the shop responsive, but in the end we added custom css to the backend and now the items display beneath each other on phones. Only the 'price' and 'add product' and not correct on phone: see attached pic. If you want to reproduce it on pc, just make the browser smaller and same problem is shown. How can we fix it?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 9 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881404-responsive-phone-price-under-picture-not-in-pic#225778 "Hi, You can potentially add this css property: www.hikashop.com/support/documentation/s...ize-the-display.html") 10 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:626 | [Last Post](/forum/26-product-category-display/881404-responsive-phone-price-under-picture-not-in-pic#225778 "Hi, You can potentially add this css property: www.hikashop.com/support/documentation/s...ize-the-display.html") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 10 years 9 months ago |
| [](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225594) | [Error 500 view class not found \[class, file\]](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225594 "-- HikaShop version -- : 2.6. -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Hello, We did check the website with a 404 checker, and get error 500 messages. This issue happened when we moved the webshop (hikashop) menu from the page /webshop to the main menu. First you had to click on webshop in the main menu to get to the products pages. Now you can select product pages in the mainmenu. We after we accomplished this, we got for all our webshop categories in the main menu a 500 error. View class not found [class, file]: categoryViewproduct, in /components/com_hikashop/views/product/view.html.php How can we resolve this? Thank you") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 9 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225608 "Hi, That page works fine on your website: take.ms/ueBqS So I'm not able to reproduce the issue. It seems to be similar to this: www.hikashop.com/forum/product-category-...-header-checker.html") 10 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1295 | [Last Post](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225608 "Hi, That page works fine on your website: take.ms/ueBqS So I'm not able to reproduce the issue. It seems to be similar to this: www.hikashop.com/forum/product-category-...-header-checker.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 9 months ago |
| [](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225529) | [Error 500 view class not found \[class, file\]](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225529 "-- HikaShop version -- : 2.6. -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Hello, We did check the website with a 404 checker, and get error 500 messages. This issue happened when we moved the webshop (hikashop) menu from the page /webshop to the main menu. First you had to click on webshop in the main menu to get to the products pages. Now you can select product pages in the mainmenu. We after we accomplished this, we got for all our webshop categories in the main menu a 500 error. View class not found [class, file]: categoryViewproduct, in /components/com_hikashop/views/product/view.html.php How can we resolve this? Thank you") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 9 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225608 "Hi, That page works fine on your website: take.ms/ueBqS So I'm not able to reproduce the issue. It seems to be similar to this: www.hikashop.com/forum/product-category-...-header-checker.html") 10 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1295 | [Last Post](/forum/26-product-category-display/881362-error-500-view-class-not-found-class-file#225608 "Hi, That page works fine on your website: take.ms/ueBqS So I'm not able to reproduce the issue. It seems to be similar to this: www.hikashop.com/forum/product-category-...-header-checker.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 9 months ago |
| [](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238) | [Cannot save the chosen characteristic](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "-- HikaShop version -- : latest -- Error-message(debug-mod must be tuned on) -- : none In the latest version of hikashop, I cannot seem to save the chosen characterisctis in making a product. I can select the characteristic, but when I click save nothing happens, the cancel button does work though.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") 10 years 10 months ago by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") | Replies:3 Views:554 | [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") 10 years 10 months ago |
| [](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225227) | [Cannot save the chosen characteristic](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225227 "-- HikaShop version -- : latest -- Error-message(debug-mod must be tuned on) -- : none In the latest version of hikashop, I cannot seem to save the chosen characterisctis in making a product. I can select the characteristic, but when I click save nothing happens, the cancel button does work though.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") 10 years 10 months ago by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") | Replies:3 Views:554 | [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") 10 years 10 months ago |
| [](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225226) | [Product listing does not display correctly](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225226 "-- url of the page with the problem -- : trendycolors.nl/meso-vytal -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox 43 -- Error-message(debug-mod must be tuned on) -- : No error message Hello Since some time my whole webshop is blurred... Some menu items are ok, but the majority is like attached picture. The products are not displaying correctly, the settings are all the same as in the menu items that do still work. I have tried adding them new, but then it does not show any products at all, I really do not know what is going on. I have tried adjusting some setting in the menu view, but it does nothing. And since all the settings should be good I do not know what could be the issue.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225236 "Hello, I have two idea for your issue. First, maybe some of your Menus options have been changed, to be sure of it : - Access to your Menu Item for this element ID = 95 (Good display) - And copy ALL the option set in ID element 95 to this element ID = 88. (Wrong display) Second theory, someone have custom your HikaShop display code and doesn't work well. - two solutions for it, revert ALL your HikaShop files (that will make disappear ALL custom code in HikaShop) OR install again HikaShop and so ALL custom code will be erase. Be aware that if a programmer have worked to add required features and Customed your HikaShop code, that will be smart to save your current HikaShop files (Akeeba back up for example). If nothing work : send us administrator access AND Ftp Access via our "Contact Us" form with as subject this : "Product listing does not display correctly" Regards,") 10 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:466 | [Last Post](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225236 "Hello, I have two idea for your issue. First, maybe some of your Menus options have been changed, to be sure of it : - Access to your Menu Item for this element ID = 95 (Good display) - And copy ALL the option set in ID element 95 to this element ID = 88. (Wrong display) Second theory, someone have custom your HikaShop display code and doesn't work well. - two solutions for it, revert ALL your HikaShop files (that will make disappear ALL custom code in HikaShop) OR install again HikaShop and so ALL custom code will be erase. Be aware that if a programmer have worked to add required features and Customed your HikaShop code, that will be smart to save your current HikaShop files (Akeeba back up for example). If nothing work : send us administrator access AND Ftp Access via our "Contact Us" form with as subject this : "Product listing does not display correctly" Regards,") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 10 months ago |
| [](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225201) | [Cannot save the chosen characteristic](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225201 "-- HikaShop version -- : latest -- Error-message(debug-mod must be tuned on) -- : none In the latest version of hikashop, I cannot seem to save the chosen characterisctis in making a product. I can select the characteristic, but when I click save nothing happens, the cancel button does work though.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") 10 years 10 months ago by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") | Replies:3 Views:554 | [Last Post](/forum/26-product-category-display/881297-cannot-save-the-chosen-characteristic#225238 "Already fixed!") by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") 10 years 10 months ago |
| [](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225187) | [Product listing does not display correctly](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225187 "-- url of the page with the problem -- : trendycolors.nl/meso-vytal -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox 43 -- Error-message(debug-mod must be tuned on) -- : No error message Hello Since some time my whole webshop is blurred... Some menu items are ok, but the majority is like attached picture. The products are not displaying correctly, the settings are all the same as in the menu items that do still work. I have tried adding them new, but then it does not show any products at all, I really do not know what is going on. I have tried adjusting some setting in the menu view, but it does nothing. And since all the settings should be good I do not know what could be the issue.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 10 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225236 "Hello, I have two idea for your issue. First, maybe some of your Menus options have been changed, to be sure of it : - Access to your Menu Item for this element ID = 95 (Good display) - And copy ALL the option set in ID element 95 to this element ID = 88. (Wrong display) Second theory, someone have custom your HikaShop display code and doesn't work well. - two solutions for it, revert ALL your HikaShop files (that will make disappear ALL custom code in HikaShop) OR install again HikaShop and so ALL custom code will be erase. Be aware that if a programmer have worked to add required features and Customed your HikaShop code, that will be smart to save your current HikaShop files (Akeeba back up for example). If nothing work : send us administrator access AND Ftp Access via our "Contact Us" form with as subject this : "Product listing does not display correctly" Regards,") 10 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:466 | [Last Post](/forum/26-product-category-display/881292-product-listing-does-not-display-correctly#225236 "Hello, I have two idea for your issue. First, maybe some of your Menus options have been changed, to be sure of it : - Access to your Menu Item for this element ID = 95 (Good display) - And copy ALL the option set in ID element 95 to this element ID = 88. (Wrong display) Second theory, someone have custom your HikaShop display code and doesn't work well. - two solutions for it, revert ALL your HikaShop files (that will make disappear ALL custom code in HikaShop) OR install again HikaShop and so ALL custom code will be erase. Be aware that if a programmer have worked to add required features and Customed your HikaShop code, that will be smart to save your current HikaShop files (Akeeba back up for example). If nothing work : send us administrator access AND Ftp Access via our "Contact Us" form with as subject this : "Product listing does not display correctly" Regards,") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 10 months ago |
| [](/forum/26-product-category-display/878719-add-to-cart-button-does-nothing#211512) | ['Add to cart' Button does nothing.](/forum/26-product-category-display/878719-add-to-cart-button-does-nothing#211512 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : I cannot click anymore on the 'add to cart' button. Nothing seems to happen. I do not know what triggerd this. I did enable bootstrap and that changed the 'add to cart' button but when I disable it, it still does not work. I cannot click anymore on the 'add to cart' button. Nothing seems to happen. I do not know what triggerd this. I did enable bootstrap and that changed the 'add to cart' button but when I disable it, it still does not work.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 2 months ago, by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") [Last Post](/forum/26-product-category-display/878719-add-to-cart-button-does-nothing#211521 "Hi, As Mohamed Thelji said there is a javascript error, but it don't seem to be related on the template but on HikaShop. We don't had other feedback about this issue, it seems to be due to a very specific situation/configuration. So as temporary solution you can disable the option "Use AJAX when possible for add to cart buttons" and select the value "normal input" for the option "Display the quantity field on the product page". And send us backend and ftp access in order to debug on your website directly, these informations can be sent through our contact form and please give us the url of that topic in your message. www.hikashop.com/support/contact-us.html") 11 years 2 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:7 Views:799 | [Last Post](/forum/26-product-category-display/878719-add-to-cart-button-does-nothing#211521 "Hi, As Mohamed Thelji said there is a javascript error, but it don't seem to be related on the template but on HikaShop. We don't had other feedback about this issue, it seems to be due to a very specific situation/configuration. So as temporary solution you can disable the option "Use AJAX when possible for add to cart buttons" and select the value "normal input" for the option "Display the quantity field on the product page". And send us backend and ftp access in order to debug on your website directly, these informations can be sent through our contact form and please give us the url of that topic in your message. www.hikashop.com/support/contact-us.html") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 2 months ago |
[](/forum/topics/feed/mode-topics?format=feed&type=rss)
Time to create page: 0.223 seconds
[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
[](#top)