[Skip to main content](#vessel-content) # Profile for 121261 ## [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") **[ Offline](/forum/user/26582-121261)** - **User Type:** User - **Register Date:** 13 Aug 2013 - **Last login:** 1 year 1 week ago - **Time Zone:** UTC +0:00 - **Local Time:** 13:08 - **Posts:** 78 - **Profile views:** 869 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # 121261's recent posts (78 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196131) | [click on payment just refreshes the page](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196131 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 HI Upgraded to 2.4.0 Now our users says they cant complete a buy - they keep getting the same page. On investigating, this seems to be true- at payment page, the page just refreshes.. Please advise and help regards Bison") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") 11 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:975 | [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 6 months ago | | [](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196130) | [click on payment just refreshes the page](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196130 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 HI Upgraded to 2.4.0 Now our users says they cant complete a buy - they keep getting the same page. On investigating, this seems to be true- at payment page, the page just refreshes.. Please advise and help regards Bison") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") 11 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:975 | [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#196128) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#196128 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#196071) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#196071 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#196013) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#196013 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#195961) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#195961 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#195941) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#195941 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#195916) | [click on payment just refreshes the page](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#195916 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 HI Upgraded to 2.4.0 Now our users says they cant complete a buy - they keep getting the same page. On investigating, this seems to be true- at payment page, the page just refreshes.. Please advise and help regards Bison") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") 11 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:975 | [Last Post](/forum/25-install-update/875832-click-on-payment-just-refreshes-the-page#196139 "Hello, If you are having a blank page, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#195865) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#195865 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/26-product-category-display/875861-cant-attach-files-for-download#195792) | [Cant attach files for download](/forum/26-product-category-display/875861-cant-attach-files-for-download#195792 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 Hi trying to attach files for download. Clicking ok just gives a white window box, and nothing happens.. Please advise and help regards Bison") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 7 months ago, by [121261](/forum/user/26582-121261 "View 121261's Profile") [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1088 | [Last Post](/forum/26-product-category-display/875861-cant-attach-files-for-download#196162 "Hi, That's the path of your upload folder. What we wanted to know is an example of what you entered in the "path" field of the popup so that we could reproduce the problem. As you didn't provide it yet, I went ahead and did a test with a random relative path test_hikashop.zip and was finally able to get the issue on your website. A FTP access can be great when there is a problem that we are able to reproduce on your website but not on our end. So far, we were not able to see the problem on your website and not on our end either so a FTP access wouldn't have helped or made it faster. What we needed was a precise explanation of how to reproduce the problem. So now that I knew how to reproduce the issue on your website, I went and tried to reproduce the issue on a test server on our end and found out that the issue was there too. So I actually made a patch and fixed the issue on our end and we generated a new build of the release with the patch included. Now, you can download the install package via the menu My account>My subscriptions on our website and install it on yours and that will add the patch so you won't have the problem anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.170 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)