[Skip to main content](#vessel-content) # Profile for remotelyyours ## [![remotelyyours's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27477.png)](/forum/user/27477-remotelyyours "View remotelyyours's Profile") **[ Offline](/forum/user/27477-remotelyyours)** - **User Type:** User - **Register Date:** 31 Aug 2013 - **Last login:** 7 years 1 week ago - **Time Zone:** UTC -5:00 - **Local Time:** 04:07 - **Posts:** 28 - **Profile views:** 129 - **Thank you received:** 3 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # remotelyyours recent posts (28 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274987) | [500 - View class not found \[class, file\]: categoryViewproduct](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274987 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.1.7 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : 500 - View class not found [class, file]: categoryViewproduct, /home/alberta8/public_html/components/com_hikashop/views/product/view.html.php I cannot reproduce this at my localhost. But the production web-site is affected. My localhost has 7.1.6 php while the prod. server is under 7.1.7 I tried switching to the default template (means no HS overrides) - the same issue. Enabling development error level doesn't change the output - I don't see any additional error information. At my localhost here is ProductController (and it works) and at the broken product server here is CategoryController The menu item is a HS product. So the prod. server wrongly defines the controller. static.xscreenshot.com/2017/07/28/11/scr...728aeb9d5313e78bdb28 Another screenshot $view = JRequest::getCmd('view'); When works returns 'product', when not works - returns '' static.xscreenshot.com/2017/07/28/12/scr...7473ac5e7c159e8249b0 I also tried recreating the menu item. SEF links OFF - works. I tired replacing all JRequest with $jinput (added $jinput = JFactory::getApplication()->input; at the top of the file) - and I can see the same error at my localhost).") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 2 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") 9 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1704 | [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 2 months ago | | [](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274915) | [500 - View class not found \[class, file\]: categoryViewproduct](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274915 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.1.7 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : 500 - View class not found [class, file]: categoryViewproduct, /home/alberta8/public_html/components/com_hikashop/views/product/view.html.php I cannot reproduce this at my localhost. But the production web-site is affected. My localhost has 7.1.6 php while the prod. server is under 7.1.7 I tried switching to the default template (means no HS overrides) - the same issue. Enabling development error level doesn't change the output - I don't see any additional error information. At my localhost here is ProductController (and it works) and at the broken product server here is CategoryController The menu item is a HS product. So the prod. server wrongly defines the controller. static.xscreenshot.com/2017/07/28/11/scr...728aeb9d5313e78bdb28 Another screenshot $view = JRequest::getCmd('view'); When works returns 'product', when not works - returns '' static.xscreenshot.com/2017/07/28/12/scr...7473ac5e7c159e8249b0 I also tried recreating the menu item. SEF links OFF - works. I tired replacing all JRequest with $jinput (added $jinput = JFactory::getApplication()->input; at the top of the file) - and I can see the same error at my localhost).") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 2 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") 9 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1704 | [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 2 months ago | | [](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274914) | [500 - View class not found \[class, file\]: categoryViewproduct](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274914 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.1.7 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : 500 - View class not found [class, file]: categoryViewproduct, /home/alberta8/public_html/components/com_hikashop/views/product/view.html.php I cannot reproduce this at my localhost. But the production web-site is affected. My localhost has 7.1.6 php while the prod. server is under 7.1.7 I tried switching to the default template (means no HS overrides) - the same issue. Enabling development error level doesn't change the output - I don't see any additional error information. At my localhost here is ProductController (and it works) and at the broken product server here is CategoryController The menu item is a HS product. So the prod. server wrongly defines the controller. static.xscreenshot.com/2017/07/28/11/scr...728aeb9d5313e78bdb28 Another screenshot $view = JRequest::getCmd('view'); When works returns 'product', when not works - returns '' static.xscreenshot.com/2017/07/28/12/scr...7473ac5e7c159e8249b0 I also tried recreating the menu item. SEF links OFF - works. I tired replacing all JRequest with $jinput (added $jinput = JFactory::getApplication()->input; at the top of the file) - and I can see the same error at my localhost).") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 2 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") 9 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1704 | [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 2 months ago | | [](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274901) | [500 - View class not found \[class, file\]: categoryViewproduct](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#274901 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.1.7 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : 500 - View class not found [class, file]: categoryViewproduct, /home/alberta8/public_html/components/com_hikashop/views/product/view.html.php I cannot reproduce this at my localhost. But the production web-site is affected. My localhost has 7.1.6 php while the prod. server is under 7.1.7 I tried switching to the default template (means no HS overrides) - the same issue. Enabling development error level doesn't change the output - I don't see any additional error information. At my localhost here is ProductController (and it works) and at the broken product server here is CategoryController The menu item is a HS product. So the prod. server wrongly defines the controller. static.xscreenshot.com/2017/07/28/11/scr...728aeb9d5313e78bdb28 Another screenshot $view = JRequest::getCmd('view'); When works returns 'product', when not works - returns '' static.xscreenshot.com/2017/07/28/12/scr...7473ac5e7c159e8249b0 I also tried recreating the menu item. SEF links OFF - works. I tired replacing all JRequest with $jinput (added $jinput = JFactory::getApplication()->input; at the top of the file) - and I can see the same error at my localhost).") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 2 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") 9 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1704 | [Last Post](/forum/26-product-category-display/891320-500-view-class-not-found-class-file-categoryviewproduct#275034 "Hi, Thanks for the feedback. We'll do the necessary modifications on our end to cope with that issue with the next version of HikaShop. Until then, you can keep your patches or stay with PHP 7.0.x") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 2 months ago | | [](/forum/25-install-update/890190-product-options-changing-order#269415) | [Product options changing order](/forum/25-install-update/890190-product-options-changing-order#269415 "-- HikaShop version -- : 3.7 -- Joomla version -- : 3.6.5 On a few of our products we use Options with characteristics to allow customers to configure final product. To create the order the options appear as on the product page we can drag and drop the options in the backend product window then save. Problem: Once saved the list reverts back to the numbered order of the options. So if you go in and make a change the option list order changes as well unless you resort them every time before you hit save. view.xscreenshot.com/725581f60efe4d6c9afd04b099b2f6d4 Have tried a few things but cant get the ordering to "stick" through a product save. Any help? Cheers") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1542 | [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/29-payment-methods/889655-no-payment-methods-found-respects-unchecked-restrictions#266512) | [No payment methods found - respects unchecked restrictions](/forum/29-payment-methods/889655-no-payment-methods-found-respects-unchecked-restrictions#266512 "-- url of the page with the problem -- : albertatacticalrifle.com/ -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.5.6 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : FF -- Error-message(debug-mod must be tuned on) -- : No payment methods found After update to HS 3.0.1 I could not finish checkout - all payment methods disappeared. I found a workaround to bring them back. The problem was, that payment methods started to respect "restrictions", which were unchecked") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 6 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/29-payment-methods/889655-no-payment-methods-found-respects-unchecked-restrictions#266543 "Hi, The fact that the checkbox "restrictions" is checked or not has no meaning for HikaShop and never had. It only allows you to display/hide the restriction settings area. And normally, HikaShop should automatically display the area when you edit a payment method with a restriction being set. So if you have a restriction on your payment methods, it's normal that it is being enforced. It should actually have been even before the update.") 9 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:773 | [Last Post](/forum/29-payment-methods/889655-no-payment-methods-found-respects-unchecked-restrictions#266543 "Hi, The fact that the checkbox "restrictions" is checked or not has no meaning for HikaShop and never had. It only allows you to display/hide the restriction settings area. And normally, HikaShop should automatically display the area when you edit a payment method with a restriction being set. So if you have a restriction on your payment methods, it's normal that it is being enforced. It should actually have been even before the update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 6 months ago | | [](/forum/25-install-update/884192-access-level-pricing#239060) | [Access Level Pricing](/forum/25-install-update/884192-access-level-pricing#239060 "-- HikaShop version -- : HikaShop Business: 2.6.2 -- Joomla version -- : Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT -- PHP version -- : 5.6.19 -- Browser(s) name and version -- : Firefox 45.0.1 Before the update we have pricing that the public and registered users can see. The minimum quantity is 1. We also have retailer pricing on some products. Generally in quantities of 1,3,5 and 10 pieces for price breaks. The retailer then sees the public price, and his price with different quantities purchased. After 2.6.2 when logged in as retailer you no longer see the public price. If I change the min Qty of retailers starting price to 2pcs the public price shows again. Any ideas on this one :) Thank you") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 5 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/884192-access-level-pricing#239134 "Hi, You can potentially use a mass action to fill the product retail price field. This has to be set like that: take.ms/IZfXA Be careful when executing a mass action, a database backup is a very good thing before any mass action execution. To make it work correctly, the global price (no access restrictions) must be the first price set in the products.") 10 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4 Views:978 | [Last Post](/forum/25-install-update/884192-access-level-pricing#239134 "Hi, You can potentially use a mass action to fill the product retail price field. This has to be set like that: take.ms/IZfXA Be careful when executing a mass action, a database backup is a very good thing before any mass action execution. To make it work correctly, the global price (no access restrictions) must be the first price set in the products.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 10 years 5 months ago | | [](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#221999) | [Is there any way to quickly test email templates?](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#221999 "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.10 I have to rework a new order email template sent to customers. I know the place to modify the email, but I takes a lot of time to make an order to test. I do dozens of test per hour. Is there any way to test the email without passing the full checkout process?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 11 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#349859 "Hi, While the email history mechanism will log the emails tested in the preview, the emails are actually not sent.") 3 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1778 | [Last Post](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#349859 "Hi, While the email history mechanism will log the emails tested in the preview, the emails are actually not sent.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 7 months ago | | [](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#221882) | [Is there any way to quickly test email templates?](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#221882 "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.10 I have to rework a new order email template sent to customers. I know the place to modify the email, but I takes a lot of time to make an order to test. I do dozens of test per hour. Is there any way to test the email without passing the full checkout process?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 11 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#349859 "Hi, While the email history mechanism will log the emails tested in the preview, the emails are actually not sent.") 3 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1778 | [Last Post](/forum/27-checkout/880686-is-there-any-way-to-quickly-test-email-templates#349859 "Hi, While the email history mechanism will log the emails tested in the preview, the emails are actually not sent.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 years 7 months ago | | [](/forum/31-development/880684-how-to-load-product-options#221867) | [How to load product options?](/forum/31-development/880684-how-to-load-product-options#221867 "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.10 How can I load a product options like I load a product? I want to get the options in the order they are added to the product. UPDATE. Is seems there is not a special function anywhere. I found the code in the HS code and used it So my question is closed.") Category: [Development](/forum/31-development "If you are developping a plugin for Hikashop or customizing our component, this is the board to be.") Topic started 10 years 11 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/31-development/880684-how-to-load-product-options#221873 "Hi, That's right, there is no function to do that (yet). You'll have to run a MySQL query on the hikashop_product_related and hikashop_product tables in order to get the data of the options of the product.") 10 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1286 | [Last Post](/forum/31-development/880684-how-to-load-product-options#221873 "Hi, That's right, there is no function to do that (yet). You'll have to run a MySQL query on the hikashop_product_related and hikashop_product tables in order to get the data of the options of the product.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.217 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)