[Skip to main content](#vessel-content) # Profile for katie ## [![katie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28708-katie "View katie's Profile") **[ Offline](/forum/user/28708-katie)** - **User Type:** User - **Register Date:** 15 Oct 2013 - **Last login:** 6 months 2 days ago - **Time Zone:** UTC +0:00 - **Local Time:** 14:08 - **Posts:** 11 - **Profile views:** 76 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # katie's recent posts (11 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/901027-customising-based-on-payment-method#325051) | [Customising based on payment method](/forum/27-checkout/901027-customising-based-on-payment-method#325051 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, Is it possible to customise the information you collect during the checkout process based on the payment method prior to registration? For example, I have set up Click & Collect and Local Delivery as separate payment options using the Collect on Delivery Payment Plugin, but I would like to collect the customer address for the delivery option only. Many thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 5 days ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/27-checkout/901027-customising-based-on-payment-method#325057 "Hi, I actually checked your checkout and I can see that the shipping address override works fine: monosnap.com/file/tZViHl3zAAh4OoiuuSIJJWZmTfEONd monosnap.com/file/kD2ZZL08G16dP5Fwafk4wz6tbx2eDC As you can see the shipping address area is replaced with what I believe is the address of your shop, when switching the shipping method.") 6 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:551 | [Last Post](/forum/27-checkout/901027-customising-based-on-payment-method#325057 "Hi, I actually checked your checkout and I can see that the shipping address override works fine: monosnap.com/file/tZViHl3zAAh4OoiuuSIJJWZmTfEONd monosnap.com/file/kD2ZZL08G16dP5Fwafk4wz6tbx2eDC As you can see the shipping address area is replaced with what I believe is the address of your shop, when switching the shipping method.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 days ago | | [](/forum/27-checkout/901028-order-confirmation-message#325047) | [Order Confirmation Message](/forum/27-checkout/901028-order-confirmation-message#325047 "-- url of the page with the problem -- : greenleaf1.co.uk/oxenford2020/hikashop-m...ing/checkout/confirm -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, Firstly how do you edit the order confirmation message? I see from a previous thread that it can be found in plugins/hikashoppayment/collectondelivery/collectondelivery_end.php but I can't find this. Also, is it possible to have different confirmation messages depending on which payment method has been selected? Many thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 5 days ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/27-checkout/901028-order-confirmation-message#325056 "Hi, It's possible. In the collectondelivery_end.php you need to add your modifications with a condition on the payment method. Something like that: where XX is the id of the payment method. That way, you'll get either Text 1 or Text 2 on the page.") 6 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:669 | [Last Post](/forum/27-checkout/901028-order-confirmation-message#325056 "Hi, It's possible. In the collectondelivery_end.php you need to add your modifications with a condition on the payment method. Something like that: where XX is the id of the payment method. That way, you'll get either Text 1 or Text 2 on the page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 days ago | | [](/forum/27-checkout/901028-order-confirmation-message#325023) | [Order Confirmation Message](/forum/27-checkout/901028-order-confirmation-message#325023 "-- url of the page with the problem -- : greenleaf1.co.uk/oxenford2020/hikashop-m...ing/checkout/confirm -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, Firstly how do you edit the order confirmation message? I see from a previous thread that it can be found in plugins/hikashoppayment/collectondelivery/collectondelivery_end.php but I can't find this. Also, is it possible to have different confirmation messages depending on which payment method has been selected? Many thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 5 days ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/27-checkout/901028-order-confirmation-message#325056 "Hi, It's possible. In the collectondelivery_end.php you need to add your modifications with a condition on the payment method. Something like that: where XX is the id of the payment method. That way, you'll get either Text 1 or Text 2 on the page.") 6 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:669 | [Last Post](/forum/27-checkout/901028-order-confirmation-message#325056 "Hi, It's possible. In the collectondelivery_end.php you need to add your modifications with a condition on the payment method. Something like that: where XX is the id of the payment method. That way, you'll get either Text 1 or Text 2 on the page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 days ago | | [](/forum/27-checkout/901027-customising-based-on-payment-method#325021) | [Customising based on payment method](/forum/27-checkout/901027-customising-based-on-payment-method#325021 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, Is it possible to customise the information you collect during the checkout process based on the payment method prior to registration? For example, I have set up Click & Collect and Local Delivery as separate payment options using the Collect on Delivery Payment Plugin, but I would like to collect the customer address for the delivery option only. Many thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 5 days ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/27-checkout/901027-customising-based-on-payment-method#325057 "Hi, I actually checked your checkout and I can see that the shipping address override works fine: monosnap.com/file/tZViHl3zAAh4OoiuuSIJJWZmTfEONd monosnap.com/file/kD2ZZL08G16dP5Fwafk4wz6tbx2eDC As you can see the shipping address area is replaced with what I believe is the address of your shop, when switching the shipping method.") 6 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:551 | [Last Post](/forum/27-checkout/901027-customising-based-on-payment-method#325057 "Hi, I actually checked your checkout and I can see that the shipping address override works fine: monosnap.com/file/tZViHl3zAAh4OoiuuSIJJWZmTfEONd monosnap.com/file/kD2ZZL08G16dP5Fwafk4wz6tbx2eDC As you can see the shipping address area is replaced with what I believe is the address of your shop, when switching the shipping method.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 days ago | | [](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40#310469) | [Stripe - Requirement for Strong Customer Authentication](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40#310469 "I received the following from Stripe warning of the need to change to a new version of their API. Can you confirm that a new version of the Stripe plug-in is being developed? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") 5 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=0 "Page:1") - [2](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=20 "Page:2") - [3](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=40 "Page:3") - ... - [9](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160 "Page:9") | Replies:173 Views:21.9k | [Last Post](/forum/29-payment-methods/896664-stripe-requirement-for-strong-customer-authentication?start=160#333853 "Hello, 2FA is Two Factor Authentication ; it's a security when you connect in the dashboard. There is no relation between the plugin and 2FA. And the plugin is already using "payment intents" with your version (in mode 3D Secure). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 4 months ago | | [](/forum/26-product-category-display/892213-prices-with-options#279717) | [Prices with options](/forum/26-product-category-display/892213-prices-with-options#279717 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 7.0.23 -- Browser(s) name and version -- : Chrome 61.0.3163.100 -- Error-message(debug-mod must be tuned on) -- : None Hi, I am building a site which has products with a base price and I'd like to add options, similar to your demo here: demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options I have built the individual products and created characteristics for sizes which carry different prices. I have some characteristics which don't affect the price too. Once multiplied they total around 170 variants for each product. I want to be able to add a price to a variant like you example above looks like. So the base price stays the same, and then you can see the price options added. Characteristics are just text and don't have pricing options. I can see that you can add pricing to a product variants once all the variants are selected, but this would have to be done 170 time multiplied by the number of base products. Please advise, thanks.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 3 weeks ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/26-product-category-display/892213-prices-with-options#279752 "Hello, First, in order to be sure if you talk about Product with options like on your url link to our Demo site, it's not variant or characteristics system. You can have look to the Product backend configuration in order to better understand and reproduce, . In order to resume the idea : - Options system is to add to a main product another product, on our website the laptop get components. - Characteristics/ Variants are the same main product but with something different like color, size etc. Hope this make your need more clear. Regards") 9 years 3 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1 Views:718 | [Last Post](/forum/26-product-category-display/892213-prices-with-options#279752 "Hello, First, in order to be sure if you talk about Product with options like on your url link to our Demo site, it's not variant or characteristics system. You can have look to the Product backend configuration in order to better understand and reproduce, . In order to resume the idea : - Options system is to add to a main product another product, on our website the laptop get components. - Characteristics/ Variants are the same main product but with something different like color, size etc. Hope this make your need more clear. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 9 years 3 weeks ago | | [](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395) | [Disable Add to Cart Button](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395 "-- url of the page with the problem -- : www.relaxationrooms.com/spa-treatments/popular-spa-treatments -- HikaShop version -- : HikaShop Business: 2.6.4 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome 54.0.2840.87 Hi, I need to disable the add to cart button on this site across all products. I have marked the 'Display 'Add to cart' button' field as 'no' in the Display Configuration but it still shows. Is there somewhere else I need to disable this? Thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 11 months ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395 "It's OK, I've found the problem - it was in the module.") 9 years 11 months ago by [katie](/forum/user/28708-katie "View katie's Profile") | Replies:1 Views:709 | [Last Post](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395 "It's OK, I've found the problem - it was in the module.") by [katie](/forum/user/28708-katie "View katie's Profile") 9 years 11 months ago | | [](/forum/26-product-category-display/887507-disable-add-to-cart-button#255347) | [Disable Add to Cart Button](/forum/26-product-category-display/887507-disable-add-to-cart-button#255347 "-- url of the page with the problem -- : www.relaxationrooms.com/spa-treatments/popular-spa-treatments -- HikaShop version -- : HikaShop Business: 2.6.4 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome 54.0.2840.87 Hi, I need to disable the add to cart button on this site across all products. I have marked the 'Display 'Add to cart' button' field as 'no' in the Display Configuration but it still shows. Is there somewhere else I need to disable this? Thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 11 months ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395 "It's OK, I've found the problem - it was in the module.") 9 years 11 months ago by [katie](/forum/user/28708-katie "View katie's Profile") | Replies:1 Views:709 | [Last Post](/forum/26-product-category-display/887507-disable-add-to-cart-button#255395 "It's OK, I've found the problem - it was in the module.") by [katie](/forum/user/28708-katie "View katie's Profile") 9 years 11 months ago | | [](/forum/33-customers/886853-rest-password-failed#252124) | [Rest password failed](/forum/33-customers/886853-rest-password-failed#252124 "-- url of the page with the problem -- : www.relaxationrooms.com/ -- HikaShop version -- : 2.6.4 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome 53.0.2785.143 (64-bit) When a customer clicks 'forgotten password', they get the message 'Reset password failed: This user is blocked. If this is an error, please contact an administrator.' This occurs only with customers who haven't originally clicked the activation link. Is there any way to reset the passwords without manually unblocking them? TIA.") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 10 years 2 weeks ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/33-customers/886853-rest-password-failed#252125 "Hi, I don't knwo about such possibility. That's a Joomla core feature so I would recommend to ask on the Joomla official forum. Maybe someone there has a better idea.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1065 | [Last Post](/forum/33-customers/886853-rest-password-failed#252125 "Hi, I don't knwo about such possibility. That's a Joomla core feature so I would recommend to ask on the Joomla official forum. Maybe someone there has a better idea.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/26-product-category-display/885888-categories-listing-image-overlap#247027) | [Categories Listing Image Overlap](/forum/26-product-category-display/885888-categories-listing-image-overlap#247027 "-- url of the page with the problem -- : jewelled.co.uk/collections/cocktail -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.1 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome 51.0.2704.103 (64-bit) -- Error-message(debug-mod must be tuned on) -- : This is not regarding an error message. I'm using Categories Listing to display a number of products in Hikashop on www.jewelled.co.uk Hikashop is used on all submenu items under Collections. This has worked fine for months, and recently the pages don't seem to load properly, and the images overlap, cutting off part of the image and title below. If you refresh the page it's OK. This only happens sporadically, but on a daily basis, and there doesn't seem to be any consistency I can find - it happens on iphone and android, on desktops/laptops, mac and pc and on various browsers. I'm attaching a screenshot. Can you advise?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 2 months ago, by [katie](/forum/user/28708-katie "View katie's Profile") [Last Post](/forum/26-product-category-display/885888-categories-listing-image-overlap#247030 "Hi, It probably comes from the height consistency mechanism. Edit the file "listing_div" of the file "product" via the menu Display>Views and remove the code: data-consistencyheight=".hikashop_subcontainer" and that should do it.") 10 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:831 | [Last Post](/forum/26-product-category-display/885888-categories-listing-image-overlap#247030 "Hi, It probably comes from the height consistency mechanism. Edit the file "listing_div" of the file "product" via the menu Display>Views and remove the code: data-consistencyheight=".hikashop_subcontainer" and that should do it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.141 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)