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- **User Type:** User

- **Register Date:** 21 Oct 2013
- **Last login:** 10 years 9 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 14:15

- **Posts:** 18
- **Profile views:** 111
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- **Gender:** Unknown
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- Posts

#  ralfmason's recent posts  (18 messages )

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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/881185-advanced-date-picker-bug#224696) | [Advanced Date Picker Bug?](/forum/27-checkout/881185-advanced-date-picker-bug#224696 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : All browsers -- Error-message(debug-mod must be tuned on) -- : No error but Hikashop Advanced Date Picker Popup is not working  Hi,  I'm using a custom field (order) with the HikaShop Advanced Date Picker plugin to enable the user to select a preferred delivery date during the checkout process.  This works fine in the preview for the Admin backend of the site but in the front end no pop-up appears. The user can still manually enter and save a date.  I've tested this in Chrome, Firefox and Edge and it is the same behaviour for all browsers. A screen shot is attached. Note the calendar icon is slightly out of line with the text box (in the back-end preview it is correctly aligned).  Please could you investigate.  Kind regards,  Ralf Mason")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 10 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/27-checkout/881185-advanced-date-picker-bug#224696 "Hi Nicolas,  You are correct. Switching off the &quot;Use chosen library&quot; option fixed the problem.  Thanks!") 10 years 10 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:2  Views:663 | [Last Post](/forum/27-checkout/881185-advanced-date-picker-bug#224696 "Hi Nicolas,  You are correct. Switching off the &quot;Use chosen library&quot; option fixed the problem.  Thanks!") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      10 years 10 months ago |
| [](/forum/27-checkout/881185-advanced-date-picker-bug#224653) | [Advanced Date Picker Bug?](/forum/27-checkout/881185-advanced-date-picker-bug#224653 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : All browsers -- Error-message(debug-mod must be tuned on) -- : No error but Hikashop Advanced Date Picker Popup is not working  Hi,  I'm using a custom field (order) with the HikaShop Advanced Date Picker plugin to enable the user to select a preferred delivery date during the checkout process.  This works fine in the preview for the Admin backend of the site but in the front end no pop-up appears. The user can still manually enter and save a date.  I've tested this in Chrome, Firefox and Edge and it is the same behaviour for all browsers. A screen shot is attached. Note the calendar icon is slightly out of line with the text box (in the back-end preview it is correctly aligned).  Please could you investigate.  Kind regards,  Ralf Mason")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 10 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/27-checkout/881185-advanced-date-picker-bug#224696 "Hi Nicolas,  You are correct. Switching off the &quot;Use chosen library&quot; option fixed the problem.  Thanks!") 10 years 10 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:2  Views:663 | [Last Post](/forum/27-checkout/881185-advanced-date-picker-bug#224696 "Hi Nicolas,  You are correct. Switching off the &quot;Use chosen library&quot; option fixed the problem.  Thanks!") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      10 years 10 months ago |
| [](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476) | [Checkout Layout Issue at iPad Mini Resolution](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : Chrome Version 46.0.2490.86 m -- Error-message(debug-mod must be tuned on) -- : No error  Hi,  I have setup my website using HikaShop and the T3 (bootstrap 2) template. Everything seems to be working well apart from one problem with degradation of the layout on the checkout page at particular resolutions (mini-tablet portrait, such as iPad mini). Please see the attached image.  It is not clear what is causing this issue but it seems possible that some of the styles within the Login and Registration modules might be causing an issue.  Please can you help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 11 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") 10 years 11 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:4  Views:1211 | [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      10 years 11 months ago |
| [](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#220885) | [Checkout Layout Issue at iPad Mini Resolution](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#220885 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : Chrome Version 46.0.2490.86 m -- Error-message(debug-mod must be tuned on) -- : No error  Hi,  I have setup my website using HikaShop and the T3 (bootstrap 2) template. Everything seems to be working well apart from one problem with degradation of the layout on the checkout page at particular resolutions (mini-tablet portrait, such as iPad mini). Please see the attached image.  It is not clear what is causing this issue but it seems possible that some of the styles within the Login and Registration modules might be causing an issue.  Please can you help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 11 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") 10 years 11 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:4  Views:1211 | [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      10 years 11 months ago |
| [](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#220755) | [Checkout Layout Issue at iPad Mini Resolution](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#220755 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : Chrome Version 46.0.2490.86 m -- Error-message(debug-mod must be tuned on) -- : No error  Hi,  I have setup my website using HikaShop and the T3 (bootstrap 2) template. Everything seems to be working well apart from one problem with degradation of the layout on the checkout page at particular resolutions (mini-tablet portrait, such as iPad mini). Please see the attached image.  It is not clear what is causing this issue but it seems possible that some of the styles within the Login and Registration modules might be causing an issue.  Please can you help.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 11 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") 10 years 11 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:4  Views:1211 | [Last Post](/forum/27-checkout/880489-checkout-layout-issue-at-ipad-mini-resolution#221476 "Hi Philippe,  Yes that worked. The code I had to use to get acceptable behaviour across the different resolutions was:  @media only screen and (max-width:768px) { #hikashop&#95;checkout&#95;login&#95;left&#95;part, #hikashop&#95;checkout&#95;login&#95;right&#95;part{ width: 100%; } .t3-content { width: 100%; }  .t3-sidebar { width: 100%; } }  Thanks for your help.  It did occur to me that the other solution was to hide the two side bar modules (basket and newsletter) on the check-out page but I couldn't see a way to do this in the HikaShop configuration.  Thanks  Ralf") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      10 years 11 months ago |
| [](/forum/25-install-update/879424-custom-fields-in-different-categories#215138) | [Custom Fields in Different Categories](/forum/25-install-update/879424-custom-fields-in-different-categories#215138 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : Version 45.0.2454.99 m -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Type field  Please complete the Milk Type field  Please complete the Pasteurised/Unpasteurised field  Please complete the Rennet field  Please complete the Country field  Please complete the Region field  Error Saving  No error message but since upgrading HikaShop custom fields are no longer working correctly. We have created 6 mandatory custom fields which apply to one category. However since upgrading HikaShop when we try and create a product in a different category we are prompted to enter values for the custom fields of the other category even though the custom fields do not appear on the form.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 11 years 1 month ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/25-install-update/879424-custom-fields-in-different-categories#215138 "Thanks Jerome,  That seems to have fixed the issue.  Regards,  Ralf") 11 years 1 month ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:2  Views:643 | [Last Post](/forum/25-install-update/879424-custom-fields-in-different-categories#215138 "Thanks Jerome,  That seems to have fixed the issue.  Regards,  Ralf") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      11 years 1 month ago |
| [](/forum/25-install-update/879424-custom-fields-in-different-categories#215006) | [Custom Fields in Different Categories](/forum/25-install-update/879424-custom-fields-in-different-categories#215006 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.37 -- Browser(s) name and version -- : Version 45.0.2454.99 m -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Type field  Please complete the Milk Type field  Please complete the Pasteurised/Unpasteurised field  Please complete the Rennet field  Please complete the Country field  Please complete the Region field  Error Saving  No error message but since upgrading HikaShop custom fields are no longer working correctly. We have created 6 mandatory custom fields which apply to one category. However since upgrading HikaShop when we try and create a product in a different category we are prompted to enter values for the custom fields of the other category even though the custom fields do not appear on the form.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 11 years 1 month ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/25-install-update/879424-custom-fields-in-different-categories#215138 "Thanks Jerome,  That seems to have fixed the issue.  Regards,  Ralf") 11 years 1 month ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:2  Views:643 | [Last Post](/forum/25-install-update/879424-custom-fields-in-different-categories#215138 "Thanks Jerome,  That seems to have fixed the issue.  Regards,  Ralf") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      11 years 1 month ago |
| [](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911) | [Display Variant/Characteristic Name on eTicket?](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi, I can generate an eTicket with the name of the parent product using the syntax:  Order Product... order&#95;product&#95;name  but is it possible to display the name of the product variant on an eTicket generated by HikaSerial? I have tried using the following:  0.Order product option (Num.Name)... order&#95;product&#95;name  but this does not display anything. In my case I have 2 options for my ticket, &quot;ticket with wine&quot; and &quot;ticket without wine&quot; that I would like to show on the ticket. What is the correct syntax to get these to display?  Thanks")         Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.")     Topic started 12 years 4 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") 12 years 4 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:18  Views:1872 | [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      12 years 4 months ago |
| [](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160647) | [Display Variant/Characteristic Name on eTicket?](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160647 "Hi, I can generate an eTicket with the name of the parent product using the syntax:  Order Product... order&#95;product&#95;name  but is it possible to display the name of the product variant on an eTicket generated by HikaSerial? I have tried using the following:  0.Order product option (Num.Name)... order&#95;product&#95;name  but this does not display anything. In my case I have 2 options for my ticket, &quot;ticket with wine&quot; and &quot;ticket without wine&quot; that I would like to show on the ticket. What is the correct syntax to get these to display?  Thanks")         Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.")     Topic started 12 years 4 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") 12 years 4 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:18  Views:1872 | [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      12 years 4 months ago |
| [](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160640) | [Display Variant/Characteristic Name on eTicket?](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160640 "Hi, I can generate an eTicket with the name of the parent product using the syntax:  Order Product... order&#95;product&#95;name  but is it possible to display the name of the product variant on an eTicket generated by HikaSerial? I have tried using the following:  0.Order product option (Num.Name)... order&#95;product&#95;name  but this does not display anything. In my case I have 2 options for my ticket, &quot;ticket with wine&quot; and &quot;ticket without wine&quot; that I would like to show on the ticket. What is the correct syntax to get these to display?  Thanks")         Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.")     Topic started 12 years 4 months ago, by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")       [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") 12 years 4 months ago     by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile") | Replies:18  Views:1872 | [Last Post](/forum/17-serial-how-to/869051-display-variant-characteristic-name-on-eticket#160911 "Hi Jerome,  Ok so now I understand how it works. My original idea was to to try to use the &quot;characteristic&#95;value&quot; from the &quot;jmla&#95;hikashop&#95;characteristic&quot; table for the variant and to display this value on the eTicket so we could distinguish the ticket type but it seems that this table is not accessible from the attachserial plugin?  However I have found a workable solution by assigning a more specific &quot;product&#95;name&quot; to each variant which can easily be displayed on the ticket (the problem was that I had a &quot;product&#95;name&quot; for the main product but not for the variants).  I have also used a custom field as you suggest, again populated on the variant and not the main product to specify additional information on the eticket.  Regards,") by [ralfmason](/forum/user/28851-ralfmason "View ralfmason's Profile")      12 years 4 months ago |

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