[Skip to main content](#vessel-content) # Profile for betterlife ## [![betterlife's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28897-betterlife "View betterlife's Profile") **[ Offline](/forum/user/28897-betterlife)** - **User Type:** User - **Register Date:** 23 Oct 2013 - **Last login:** 12 years 8 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 15:24 - **Posts:** 12 - **Profile views:** 65 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # betterlife's recent posts (12 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/865542-getting-error-14-message-on-checkout#142205) | [Getting Error 14 message on checkout](/forum/27-checkout/865542-getting-error-14-message-on-checkout#142205 "-- url of the page with the problem -- : www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : x.x.x -- Error-message(debug-mod must be tuned on) -- : (14) The referrer, relay response or receipt link URL is invalid. Attempting to purchase an item in the store, applies discount, submits for payment, goes to authorize.net and we get this error. Thanks for the assistance.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/865542-getting-error-14-message-on-checkout#142222 "Please check the different potential issues raised on this post: www.hikashop.com/forum/4-how-to/29397-re...-url-is-invalid.html") 12 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:419 | [Last Post](/forum/27-checkout/865542-getting-error-14-message-on-checkout#142222 "Please check the different potential issues raised on this post: www.hikashop.com/forum/4-how-to/29397-re...-url-is-invalid.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 8 months ago | | [](/forum/46-discount-coupon/863837-site-wide-50-discount-by-discount-code#133735) | [Site-wide 50% discount by discount code](/forum/46-discount-coupon/863837-site-wide-50-discount-by-discount-code#133735 "running latest version of business plugin. Joomla 2.2 How can I create a store-wide discount? There doesn't seem to be any way to select the entire store to apply the discount to, nor choose multiple categories. I did some reading here in the forum and saw one fix suggested, so I created two new unpublished categories called AAU and Academy for the discounted products, but how do I get the products filed into all three categories (2 discount groups and the main category in the store for that product)? Do I have to do it one at a time??? I checked out mass actions but couldn't see how to apply it to this need. Thank you.") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 12 years 11 months ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/46-discount-coupon/863837-site-wide-50-discount-by-discount-code#134324 "Hi, You can create a coupon, and in the options of that coupon just enable the option "Auto load in cart if possible".") 12 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:814 | [Last Post](/forum/46-discount-coupon/863837-site-wide-50-discount-by-discount-code#134324 "Hi, You can create a coupon, and in the options of that coupon just enable the option "Auto load in cart if possible".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 12 years 11 months ago | | [](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130099) | [MD5 hash - orders cancelled after payment taken](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130099 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : Joomla! 2.5.14 -- PHP version -- : unknown -- Browser(s) name and version -- : Chrome latest Our orders are going through from the users end but are showing up as cancelled in the system. We have verified Authorize.net is processing the transaction and funds are being taken. However, this email alert was received some time later: An Authorize.net notification was refused because the response from the Authorize.net server was invalid. The hash received was 862B2... while the calculated hash was F894.... Please check that you're set the same md5 hash key in Authorize.net and the plugin The transaction key is correct, and I've made sure the md5 hash tag is the same on both authorize.net & betterlifetraining.com by copying the one from betterlifetraining.com on to authorize.net - was that the correct thing to do? If not, what do we do? I just did a new order, and I saw a screen flash in between hitting submit payment details and thank you for payment that said 'Invalid Notification'") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 13 years 1 day ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130223 "Hi, If you update HikaShop, you should loose nothing. We keep all the informations. The only things that can be lost are the customizations, if the developer used our override system by editing the views using the menu Display > Views you should loose nothing, else it's possible that you will have to add customizations again. I think that you should make a backup of our whole website, and try to update. Or duplicate the current website to have a development environment, and update on this environment to see if you loose anything and if the plugin is now working fine.") 13 years 36 minutes ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:809 | [Last Post](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130223 "Hi, If you update HikaShop, you should loose nothing. We keep all the informations. The only things that can be lost are the customizations, if the developer used our override system by editing the views using the menu Display > Views you should loose nothing, else it's possible that you will have to add customizations again. I think that you should make a backup of our whole website, and try to update. Or duplicate the current website to have a development environment, and update on this environment to see if you loose anything and if the plugin is now working fine.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 36 minutes ago | | [](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#129971) | [MD5 hash - orders cancelled after payment taken](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#129971 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : Joomla! 2.5.14 -- PHP version -- : unknown -- Browser(s) name and version -- : Chrome latest Our orders are going through from the users end but are showing up as cancelled in the system. We have verified Authorize.net is processing the transaction and funds are being taken. However, this email alert was received some time later: An Authorize.net notification was refused because the response from the Authorize.net server was invalid. The hash received was 862B2... while the calculated hash was F894.... Please check that you're set the same md5 hash key in Authorize.net and the plugin The transaction key is correct, and I've made sure the md5 hash tag is the same on both authorize.net & betterlifetraining.com by copying the one from betterlifetraining.com on to authorize.net - was that the correct thing to do? If not, what do we do? I just did a new order, and I saw a screen flash in between hitting submit payment details and thank you for payment that said 'Invalid Notification'") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 13 years 1 day ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130223 "Hi, If you update HikaShop, you should loose nothing. We keep all the informations. The only things that can be lost are the customizations, if the developer used our override system by editing the views using the menu Display > Views you should loose nothing, else it's possible that you will have to add customizations again. I think that you should make a backup of our whole website, and try to update. Or duplicate the current website to have a development environment, and update on this environment to see if you loose anything and if the plugin is now working fine.") 13 years 36 minutes ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:809 | [Last Post](/forum/29-payment-methods/863199-md5-hash-orders-cancelled-after-payment-taken#130223 "Hi, If you update HikaShop, you should loose nothing. We keep all the informations. The only things that can be lost are the customizations, if the developer used our override system by editing the views using the menu Display > Views you should loose nothing, else it's possible that you will have to add customizations again. I think that you should make a backup of our whole website, and try to update. Or duplicate the current website to have a development environment, and update on this environment to see if you loose anything and if the plugin is now working fine.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 36 minutes ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129928) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129928 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129768) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129768 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129659) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129659 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129564) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129564 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129434) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129434 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | | [](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129433) | [All orders coming in in Test Mode](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#129433 " www.betterlifetraining.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.514 -- PHP version -- :? -- Browser(s) name and version -- : Chrome 30.0.15 -- Error-message(debug-mod must be tuned on) -- : None Site runs fine; customer ordered book and went through payment process but got . Customer gets order created message, product will be delivered when payment received; no payment arrives in my account. Checked Authorize.net, it's in LIVE MODE. Checked debug toggle Joomla: set to NO. Expecting signups for my program tomorrow and can't get system to process payment. Afraid to update Joomla & HikaShop to most current versions because my developer disappeared and I can't afford the site to go down or have problems - I don't have a reliable person to troubleshoot/support the upgrade processes.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 13 years 6 days ago, by [betterlife](/forum/user/28897-betterlife "View betterlife's Profile") [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:13 Views:664 | [Last Post](/forum/27-checkout/863064-all-orders-coming-in-in-test-mode#131064 "Hi Mike, Firstly, can you : - Put your debug mode option ON through your Authorize.net payment configuration page - Test it again - Show me your Payment log file through "Hikashop->System->Configuration->Main"") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.126 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)