[Skip to main content](#vessel-content) # Profile for Extrapet ## [![Extrapet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29207-extrapet "View Extrapet's Profile") **[ Offline](/forum/user/29207-extrapet)** - **User Type:** User - **Register Date:** 05 Nov 2013 - **Last login:** 1 year 4 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 08:00 - **Posts:** 13 - **Profile views:** 99 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Extrapet's recent posts (13 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367684) | [DHL shipping does not show at check out](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367684 "-- url of the page with the problem -- : www.extrapet.nl -- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.2.5 -- PHP version -- : 8.3 installed the plugin, filled all fields, but shipping method does not show up at check out. - API codes correctly filled (as received from DHL) - all fields correctly filled all other shipping methods show up correct. And even when I publish the DHL option without any restrictions (size, weight etc) it doesn't show up. what did I miss?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 4 months ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367741 "HI, The DHL shipping plugin available on our marketplace is an all in one solution: www.hikashop.com/marketplace/product/287-shipping-dhl.html As explained on that page, it will provide tracking information from the purchase, yes. However, for this to happen, the data of the order needs to be sent by the plugin to DHL, either by clicking on the button on the orders listing in the backend, or by activating the automatic feature. And for this to be possible, a DHL shipping method (with its shipping fee automatically calculated by DHL) added by the shipping plugin needs to be selected by the customer during the checkout. So if you have your own "manual shipping methods" which don't rely on the DHL plugin, the DHL plugin won't be able to send the data of the order to DHL nor retrieve the tracking information. You would have to switch to this plugin and disable the manual shipping methods you had created in the past.") 1 year 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1107 | [Last Post](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367741 "HI, The DHL shipping plugin available on our marketplace is an all in one solution: www.hikashop.com/marketplace/product/287-shipping-dhl.html As explained on that page, it will provide tracking information from the purchase, yes. However, for this to happen, the data of the order needs to be sent by the plugin to DHL, either by clicking on the button on the orders listing in the backend, or by activating the automatic feature. And for this to be possible, a DHL shipping method (with its shipping fee automatically calculated by DHL) added by the shipping plugin needs to be selected by the customer during the checkout. So if you have your own "manual shipping methods" which don't rely on the DHL plugin, the DHL plugin won't be able to send the data of the order to DHL nor retrieve the tracking information. You would have to switch to this plugin and disable the manual shipping methods you had created in the past.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 4 months ago | | [](/forum/27-checkout/908326-error-message-at-checkout#365523) | [Error message at checkout](/forum/27-checkout/908326-error-message-at-checkout#365523 "I'm getting a error after mollie iDeal checkout. This is just a couple of days now, never gave problems before. 0 - Call to undefined function _PhpScoper5d8cb17438769\GuzzleHttp\choose_handler() Can not find the problem, please help asap. Thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 years 4 months ago, by [Kommas](/forum/user/59051-kommas "View Kommas's Profile") [Last Post](/forum/27-checkout/908326-error-message-at-checkout#365523 "Thanks for your prompt response. I purchased the last version and everything works as designed :-)") 1 year 9 months ago by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") | Replies:4 Views:798 | [Last Post](/forum/27-checkout/908326-error-message-at-checkout#365523 "Thanks for your prompt response. I purchased the last version and everything works as designed :-)") by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") 1 year 9 months ago | | [](/forum/27-checkout/908326-error-message-at-checkout#365507) | [Error message at checkout](/forum/27-checkout/908326-error-message-at-checkout#365507 "I'm getting a error after mollie iDeal checkout. This is just a couple of days now, never gave problems before. 0 - Call to undefined function _PhpScoper5d8cb17438769\GuzzleHttp\choose_handler() Can not find the problem, please help asap. Thanks") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 years 4 months ago, by [Kommas](/forum/user/59051-kommas "View Kommas's Profile") [Last Post](/forum/27-checkout/908326-error-message-at-checkout#365523 "Thanks for your prompt response. I purchased the last version and everything works as designed :-)") 1 year 9 months ago by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") | Replies:4 Views:798 | [Last Post](/forum/27-checkout/908326-error-message-at-checkout#365523 "Thanks for your prompt response. I purchased the last version and everything works as designed :-)") by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") 1 year 9 months ago | | [](/forum/26-product-category-display/908718-deleted-items#365327) | [DELETED ITEMS](/forum/26-product-category-display/908718-deleted-items#365327 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.4 -- Error-message(debug-mod must be tuned on) -- : NO DELETED + QUESTION Hello, I've one matter: When I delete a product, yes it desappear from list of prodocuts even if I search with any terms ,code,filters (al for any). But if I try to enter again the product the system says that a product with same alia already exist !!! How comes ? It looks like product are deleted from view ( of course I'm talking back-end always) but really they are not deleted. I tried to check the database but it looks all fine. Second thing is I would like to show a pdf file next to product image or somewhere as a tecnical-paper. is it possible to show ? Many thjaks for a kind reply. Cheers. Max") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 2 years 1 month ago, by [Massimax361](/forum/user/77535-massimax361 "View Massimax361's Profile") [Last Post](/forum/26-product-category-display/908718-deleted-items#365328 "Hi, Go in the menu System>Mass actions and create a new mass action. There, use a filter on the "product_name" column equal to the name you want to use. Then, use an action "Display the results" with some columns of information like the product_id, product_name, product_type, product_code and category_name. Then, click on the "process" button and it will display a listing of the products matching with the filter. Please provide a screenshot of what you get.") 1 year 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:768 | [Last Post](/forum/26-product-category-display/908718-deleted-items#365328 "Hi, Go in the menu System>Mass actions and create a new mass action. There, use a filter on the "product_name" column equal to the name you want to use. Then, use an action "Display the results" with some columns of information like the product_id, product_name, product_type, product_code and category_name. Then, click on the "process" button and it will display a listing of the products matching with the filter. Please provide a screenshot of what you get.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 9 months ago | | [](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312084) | [Price not safed in new product](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312084 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/vacht/overige-vachtverzorging -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12. -- PHP version -- : 7.3 -- Browser(s) name and version -- : Safari and Chrome When I create a new product, the price is not saved and stays blanc. It worked OK before ( I added several products) and suddenly last week no price can be saved anymore. This only happens with new products, I can update & safe new prices for products that were created before the error occurred. I tried Safari and also Chrome, and I also tried another PC. There is no error, it's just the price that is not saved and remains blanc. so the product is published for "free" . How can I resolve this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 1 month ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") 7 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:764 | [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 3 weeks ago | | [](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311972) | [Price not safed in new product](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311972 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/vacht/overige-vachtverzorging -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12. -- PHP version -- : 7.3 -- Browser(s) name and version -- : Safari and Chrome When I create a new product, the price is not saved and stays blanc. It worked OK before ( I added several products) and suddenly last week no price can be saved anymore. This only happens with new products, I can update & safe new prices for products that were created before the error occurred. I tried Safari and also Chrome, and I also tried another PC. There is no error, it's just the price that is not saved and remains blanc. so the product is published for "free" . How can I resolve this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 1 month ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") 7 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:764 | [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 3 weeks ago | | [](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311903) | [Price not safed in new product](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311903 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/vacht/overige-vachtverzorging -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12. -- PHP version -- : 7.3 -- Browser(s) name and version -- : Safari and Chrome When I create a new product, the price is not saved and stays blanc. It worked OK before ( I added several products) and suddenly last week no price can be saved anymore. This only happens with new products, I can update & safe new prices for products that were created before the error occurred. I tried Safari and also Chrome, and I also tried another PC. There is no error, it's just the price that is not saved and remains blanc. so the product is published for "free" . How can I resolve this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 1 month ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") 7 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:764 | [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 3 weeks ago | | [](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311746) | [Price not safed in new product](/forum/26-product-category-display/898437-price-not-safed-in-new-product#311746 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/vacht/overige-vachtverzorging -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.12. -- PHP version -- : 7.3 -- Browser(s) name and version -- : Safari and Chrome When I create a new product, the price is not saved and stays blanc. It worked OK before ( I added several products) and suddenly last week no price can be saved anymore. This only happens with new products, I can update & safe new prices for products that were created before the error occurred. I tried Safari and also Chrome, and I also tried another PC. There is no error, it's just the price that is not saved and remains blanc. so the product is published for "free" . How can I resolve this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 1 month ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") 7 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:764 | [Last Post](/forum/26-product-category-display/898437-price-not-safed-in-new-product#312100 "Hi, I'm not sure what you mean by " agree the extended support for this version" ? I don't see any purchase from you on our website last week. And we don't have something called "extended support" either. If you mean to say that you had an old version of HikaShop, and you updated to the latest version last week, then yes, that's probably what fixed the issue. But otherwise, I'm not sure of what you mean.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 3 weeks ago | | [](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256) | [Product listing module has gaps](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/outdoor -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- Browser(s) name and version -- : Chrome my module " product listing" shows all products in the selected categorie, but in the rows & colums of products it shows 2 'blanc fields" and just moves the products. In Safari it looks OK- no blanc fields-, but in Chrome and Explorer/ Edge the products are shifted and the sequence order is messed up. I tried all kind of following orders; sometimes just 1 product field is blanc but in most options leave 2 products blanc. (order on price, name, etc) There are no 'unpublished' products, I cannot do any setting in the menu. Under product I don't see any option to change the following order in the active module "product listing" for this category I tried all options without succes, and put it back to "standard" now. I just want to have the rows filled with 3 products on each row, without any blancs. what should I change?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 2 months ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256 "Thanks Jerome, activated the "height consistency" and it's solved! :-)") 7 years 2 months ago by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") | Replies:3 Views:933 | [Last Post](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256 "Thanks Jerome, activated the "height consistency" and it's solved! :-)") by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") 7 years 2 months ago | | [](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310224) | [Product listing module has gaps](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310224 "-- url of the page with the problem -- : euro-oes.show/index.php/nl/outdoor -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- Browser(s) name and version -- : Chrome my module " product listing" shows all products in the selected categorie, but in the rows & colums of products it shows 2 'blanc fields" and just moves the products. In Safari it looks OK- no blanc fields-, but in Chrome and Explorer/ Edge the products are shifted and the sequence order is messed up. I tried all kind of following orders; sometimes just 1 product field is blanc but in most options leave 2 products blanc. (order on price, name, etc) There are no 'unpublished' products, I cannot do any setting in the menu. Under product I don't see any option to change the following order in the active module "product listing" for this category I tried all options without succes, and put it back to "standard" now. I just want to have the rows filled with 3 products on each row, without any blancs. what should I change?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 2 months ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") [Last Post](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256 "Thanks Jerome, activated the "height consistency" and it's solved! :-)") 7 years 2 months ago by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") | Replies:3 Views:933 | [Last Post](/forum/26-product-category-display/898161-product-listing-module-has-gaps#310256 "Thanks Jerome, activated the "height consistency" and it's solved! :-)") by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") 7 years 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.061 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)