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# Profile for RonanEng
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[](/forum/user/29630-ronaneng "View RonanEng's Profile")
**[ Offline](/forum/user/29630-ronaneng)**
- **User Type:** User
- **Register Date:** 23 Nov 2013
- **Last login:** 12 years 10 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 08:05
- **Posts:** 5
- **Profile views:** 69
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# RonanEng's recent posts (5 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/864429-error-after-hitting-finish#137055) | [Error after hitting "finish"](/forum/27-checkout/864429-error-after-hitting-finish#137055 "-- url of the page with the problem -- : www.ronan.com/products/shop-our-products -- HikaShop version -- : Essential to Business -- Joomla version -- : 1.5.22 -- PHP version -- : unsure -- Browser(s) name and version -- : Mozilla - most recent -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, I tried doing a test checkout with my credit card. I created a 50 cent item so that I could do this and then selected free shipping at check out. I entered my correct credit card information, and then when I select "Finish," I get "An error occurred" at the top of my page. Since it's so vague, not sure where to troubleshoot. Please help :) See attache screenshot. Thank you.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 10 months ago, by [RonanEng](/forum/user/29630-ronaneng "View RonanEng's Profile") [Last Post](/forum/27-checkout/864429-error-after-hitting-finish#137104 "Hi, Turn on the debug option of the plugin and that should display more information on the issue.") 12 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:523 | [Last Post](/forum/27-checkout/864429-error-after-hitting-finish#137104 "Hi, Turn on the debug option of the plugin and that should display more information on the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 10 months ago |
| [](/forum/27-checkout/864296-customizing-emails#136279) | [Customizing Emails](/forum/27-checkout/864296-customizing-emails#136279 "-- url of the page with the problem -- : www.ronan.com/products/shop-our-products -- HikaShop version -- : Essential to Business -- Joomla version -- : 1.5.22 -- PHP version -- : unsure -- Browser(s) name and version -- : Mozilla - most recent -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, When I try to go to the emails to customize them, all I can see is code. Is this how I have to edit all the emails, or am I in the wrong place? See attachment. Thank you.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 10 months ago, by [RonanEng](/forum/user/29630-ronaneng "View RonanEng's Profile") [Last Post](/forum/27-checkout/864296-customizing-emails#136319 "Hi, You're at the correct place. This is CSS/HTML code (no PHP) so it should be fairly easy if you're a web designer or webmaster.") 12 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:452 | [Last Post](/forum/27-checkout/864296-customizing-emails#136319 "Hi, You're at the correct place. This is CSS/HTML code (no PHP) so it should be fairly easy if you're a web designer or webmaster.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 10 months ago |
| [](/forum/28-shipping-methods/864158-no-shipping-method-found#136156) | [No Shipping Method Found](/forum/28-shipping-methods/864158-no-shipping-method-found#136156 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : www.ronan.com/products/shop-our-products -- HikaShop version -- : Essential to Business -- Joomla version -- : 1.5.22 -- PHP version -- : unsure -- Browser(s) name and version -- : Mozilla - most recent -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, I am working with our web designer to install the UPS and Fedex plugins. We filled out all the necessary information, followed the steps on your documentation, and are still getting "No shipping method found" when we try to check out with an item. openSSL and soap are activated on the server. Can you please try to help us figure out what we are doing wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 10 months ago, by [RonanEng](/forum/user/29630-ronaneng "View RonanEng's Profile") [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") 12 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:2390 | [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 3 months ago |
| [](/forum/28-shipping-methods/864158-no-shipping-method-found#135809) | [No Shipping Method Found](/forum/28-shipping-methods/864158-no-shipping-method-found#135809 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : www.ronan.com/products/shop-our-products -- HikaShop version -- : Essential to Business -- Joomla version -- : 1.5.22 -- PHP version -- : unsure -- Browser(s) name and version -- : Mozilla - most recent -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, I am working with our web designer to install the UPS and Fedex plugins. We filled out all the necessary information, followed the steps on your documentation, and are still getting "No shipping method found" when we try to check out with an item. openSSL and soap are activated on the server. Can you please try to help us figure out what we are doing wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 10 months ago, by [RonanEng](/forum/user/29630-ronaneng "View RonanEng's Profile") [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") 12 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:2390 | [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 3 months ago |
| [](/forum/28-shipping-methods/864158-no-shipping-method-found#135529) | [No Shipping Method Found](/forum/28-shipping-methods/864158-no-shipping-method-found#135529 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : www.ronan.com/products/shop-our-products -- HikaShop version -- : Essential to Business -- Joomla version -- : 1.5.22 -- PHP version -- : unsure -- Browser(s) name and version -- : Mozilla - most recent -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, I am working with our web designer to install the UPS and Fedex plugins. We filled out all the necessary information, followed the steps on your documentation, and are still getting "No shipping method found" when we try to check out with an item. openSSL and soap are activated on the server. Can you please try to help us figure out what we are doing wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 10 months ago, by [RonanEng](/forum/user/29630-ronaneng "View RonanEng's Profile") [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") 12 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:2390 | [Last Post](/forum/28-shipping-methods/864158-no-shipping-method-found#162261 "Hi, Are you using the latest version of Hikashop ? If not, I would suggest to update and see if that helps. If yes, can you also provide a screenshot of your customer address, product dimensions&weight settings so that we can reproduce the problem on our end ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 3 months ago |
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