[Skip to main content](#vessel-content) # Profile for annib ## [![annib's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29938-annib "View annib's Profile") **[ Offline](/forum/user/29938-annib)** - **User Type:** User - **Register Date:** 02 Dec 2013 - **Last login:** 11 years 4 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 02:28 - **Posts:** 10 - **Profile views:** 63 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # annib's recent posts (10 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/877740-paypal-not-connecting-help#205999) | [PAYPAL NOT CONNECTING HELP!](/forum/29-payment-methods/877740-paypal-not-connecting-help#205999 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : Joomla! 3.3.6 Hi, all of a sudden Paypal is not connecting anymore. This is my only payment plugin and I need it to work, as I have a promotion starting tomorrow! The error message I get is this: This invoice has already been paid. For more information, please contact the merchant. Your purchase couldn't be completed There's a problem with the merchant's PayPal account. Please try again later. Does anybody know what's happening? Many thanks Anni Since panicking and posting this I have done a lot more browsing and have finally found the solution. I had recently redeveloped the site and Hikashop had started counting invoices again, so Paypal was refusing payment for something that had already been paid. So after changing settings in Paypal and running a query in phpMyAdmin, I am now back on track. Happy :)") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 4 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/29-payment-methods/877740-paypal-not-connecting-help#205999 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : Joomla! 3.3.6 Hi, all of a sudden Paypal is not connecting anymore. This is my only payment plugin and I need it to work, as I have a promotion starting tomorrow! The error message I get is this: This invoice has already been paid. For more information, please contact the merchant. Your purchase couldn't be completed There's a problem with the merchant's PayPal account. Please try again later. Does anybody know what's happening? Many thanks Anni Since panicking and posting this I have done a lot more browsing and have finally found the solution. I had recently redeveloped the site and Hikashop had started counting invoices again, so Paypal was refusing payment for something that had already been paid. So after changing settings in Paypal and running a query in phpMyAdmin, I am now back on track. Happy :)") 11 years 4 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:0 Views:606 | [Last Post](/forum/29-payment-methods/877740-paypal-not-connecting-help#205999 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : Joomla! 3.3.6 Hi, all of a sudden Paypal is not connecting anymore. This is my only payment plugin and I need it to work, as I have a promotion starting tomorrow! The error message I get is this: This invoice has already been paid. For more information, please contact the merchant. Your purchase couldn't be completed There's a problem with the merchant's PayPal account. Please try again later. Does anybody know what's happening? Many thanks Anni Since panicking and posting this I have done a lot more browsing and have finally found the solution. I had recently redeveloped the site and Hikashop had started counting invoices again, so Paypal was refusing payment for something that had already been paid. So after changing settings in Paypal and running a query in phpMyAdmin, I am now back on track. Happy :)") by [annib](/forum/user/29938-annib "View annib's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877679-image-not-scaling#205765) | [Image not scaling](/forum/26-product-category-display/877679-image-not-scaling#205765 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : mobile Hi, I'm having a problem with images not resizing in mobile view. Once the screen gets small enough for the columns to become stacked it;s fine, but the tablets view is awful, The image are simply not scaling on the product pages, overlapping the description text next to them. Any ideas? Many thanks Anni") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") 11 years 4 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:3 Views:341 | [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") by [annib](/forum/user/29938-annib "View annib's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877679-image-not-scaling#205764) | [Image not scaling](/forum/26-product-category-display/877679-image-not-scaling#205764 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : mobile Hi, I'm having a problem with images not resizing in mobile view. Once the screen gets small enough for the columns to become stacked it;s fine, but the tablets view is awful, The image are simply not scaling on the product pages, overlapping the description text next to them. Any ideas? Many thanks Anni") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") 11 years 4 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:3 Views:341 | [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") by [annib](/forum/user/29938-annib "View annib's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877679-image-not-scaling#205633) | [Image not scaling](/forum/26-product-category-display/877679-image-not-scaling#205633 "-- url of the page with the problem -- : www.sewladidavintage.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : mobile Hi, I'm having a problem with images not resizing in mobile view. Once the screen gets small enough for the columns to become stacked it;s fine, but the tablets view is awful, The image are simply not scaling on the product pages, overlapping the description text next to them. Any ideas? Many thanks Anni") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") 11 years 4 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:3 Views:341 | [Last Post](/forum/26-product-category-display/877679-image-not-scaling#205765 "Changed to solved") by [annib](/forum/user/29938-annib "View annib's Profile") 11 years 4 months ago | | [](/forum/40-taxes/876503-taxes-not-applied#199430) | [Taxes not applied](/forum/40-taxes/876503-taxes-not-applied#199430 "-- HikaShop version -- : 2.4.0 Hi, I have read all these forum posts, and still can't figure out how to set up a simple tax. I would like the prices I input into my products to be the prices without Tax. I would like only people from the UK to be charged with 20% tax, which should be shown and added at the checkout. I have set up tax rule for UK with UK tax rate (previously set up) in the default tax zone. I have set my main tax zone to USA. All products have the default tax zone. I am not sure what else to do, nothing shows up for UK customers in the checkout. Please help Anni") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 11 years 6 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/40-taxes/876503-taxes-not-applied#199894 "Hi, Unselect the "customer type" that is set in your tax rule and save it. If you can't remove it, download again the latest version install package and install it on your website to add a patch for that to work properly. That's the only thing I can see which could be a problem on your screenshots. If that doesn't help, I would recommend that you check each point of this FAQ: www.hikashop.com/support/support/documen...ion-listing.html#faq") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1162 | [Last Post](/forum/40-taxes/876503-taxes-not-applied#199894 "Hi, Unselect the "customer type" that is set in your tax rule and save it. If you can't remove it, download again the latest version install package and install it on your website to add a patch for that to work properly. That's the only thing I can see which could be a problem on your screenshots. If that doesn't help, I would recommend that you check each point of this FAQ: www.hikashop.com/support/support/documen...ion-listing.html#faq") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/40-taxes/876503-taxes-not-applied#199308) | [Taxes not applied](/forum/40-taxes/876503-taxes-not-applied#199308 "-- HikaShop version -- : 2.4.0 Hi, I have read all these forum posts, and still can't figure out how to set up a simple tax. I would like the prices I input into my products to be the prices without Tax. I would like only people from the UK to be charged with 20% tax, which should be shown and added at the checkout. I have set up tax rule for UK with UK tax rate (previously set up) in the default tax zone. I have set my main tax zone to USA. All products have the default tax zone. I am not sure what else to do, nothing shows up for UK customers in the checkout. Please help Anni") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 11 years 6 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/40-taxes/876503-taxes-not-applied#199894 "Hi, Unselect the "customer type" that is set in your tax rule and save it. If you can't remove it, download again the latest version install package and install it on your website to add a patch for that to work properly. That's the only thing I can see which could be a problem on your screenshots. If that doesn't help, I would recommend that you check each point of this FAQ: www.hikashop.com/support/support/documen...ion-listing.html#faq") 11 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1162 | [Last Post](/forum/40-taxes/876503-taxes-not-applied#199894 "Hi, Unselect the "customer type" that is set in your tax rule and save it. If you can't remove it, download again the latest version install package and install it on your website to add a patch for that to work properly. That's the only thing I can see which could be a problem on your screenshots. If that doesn't help, I would recommend that you check each point of this FAQ: www.hikashop.com/support/support/documen...ion-listing.html#faq") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 6 months ago | | [](/forum/28-shipping-methods/876501-adding-up-shipping-methods-for-products#199303) | [Adding up Shipping methods for products](/forum/28-shipping-methods/876501-adding-up-shipping-methods-for-products#199303 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3 Hi, after finally working out my shipping methods, they all work individually. The set up is done with manual shipping methods with price per product on two different products, and the shipping method that does not apply to the product is blocked. Now if someone adds both types of product to their order, it syas one item in your cart can not be shipped to you. Does Hike Shop not calculate the separate shipping costs per product and ad them up? Many thanks Anni") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 6 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/28-shipping-methods/876501-adding-up-shipping-methods-for-products#199312 "Hello, In that case, the solution will be to directly use warehouses through your products and shipping methods.") 11 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:593 | [Last Post](/forum/28-shipping-methods/876501-adding-up-shipping-methods-for-products#199312 "Hello, In that case, the solution will be to directly use warehouses through your products and shipping methods.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 6 months ago | | [](/forum/33-customers/874633-help-something-really-strange-is-happening#188783) | [Help something really strange is happening](/forum/33-customers/874633-help-something-really-strange-is-happening#188783 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 2.5.20 -- PHP version -- : 5.3.29 When I set up the shop, I used my husband;s email as one of the test users for the site, before it was even live. The shop has been running for a while now and everything is okay, except that recently two orders came through that were sent to my husbands email address, but with different billing addresses and payapl payment that went through not from our account. How can that be? The users don't have to register, they can just shop, is that maybe when it picks up my husband's email address? So to clarifiy, the orders look as if they were coming from my husband, but they actually come from completely unrelated people. Any ideas? Thanks Anni") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 11 years 8 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/33-customers/874633-help-something-really-strange-is-happening#188785 "Hi, HikaShop has only one setting for the PayPal email address that you can configure when you edit your PayPal payment method via the menu System>Payment methods. So I would first recommend to check that that you have the email address you want. If you got a payment coming in with a different email address, then the payment didn't came through HikaShop and you should not find an order for it in the orders listing of HikaShop. If you do, then the only option left is that someone modified the code of HikaShop on your website to send the payments somewhere else (and it could indicate that your website has been hacked if the payment was sent to a PayPal account you don't own).") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:625 | [Last Post](/forum/33-customers/874633-help-something-really-strange-is-happening#188785 "Hi, HikaShop has only one setting for the PayPal email address that you can configure when you edit your PayPal payment method via the menu System>Payment methods. So I would first recommend to check that that you have the email address you want. If you got a payment coming in with a different email address, then the payment didn't came through HikaShop and you should not find an order for it in the orders listing of HikaShop. If you do, then the only option left is that someone modified the code of HikaShop on your website to send the payments somewhere else (and it could indicate that your website has been hacked if the payment was sent to a PayPal account you don't own).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700) | [Funny Address Editing box at checkout](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700 "-- url of the page with the problem -- : 184.154.225.15/~annibiss/vh/index.php/me...avourites/sandwiches -- HikaShop version -- :HikaShop Essential: 2.2.3 -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : any Hi, I am trying to set up my checkout, so that people don;t have to leave their address at all when they pick the pick-up shipping method, but have to leave one for deliveries. If that isn;t possible and all have to leave their address that's also fine, but the real problem is, that I get a funny editing box to change my address as soon as I click the next button at the checkout. Do you know what could cause this? Many thanks Anni") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 9 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700 "Thank you, that worked :cheer:") 12 years 9 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:2 Views:459 | [Last Post](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700 "Thank you, that worked :cheer:") by [annib](/forum/user/29938-annib "View annib's Profile") 12 years 9 months ago | | [](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140666) | [Funny Address Editing box at checkout](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140666 "-- url of the page with the problem -- : 184.154.225.15/~annibiss/vh/index.php/me...avourites/sandwiches -- HikaShop version -- :HikaShop Essential: 2.2.3 -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : any Hi, I am trying to set up my checkout, so that people don;t have to leave their address at all when they pick the pick-up shipping method, but have to leave one for deliveries. If that isn;t possible and all have to leave their address that's also fine, but the real problem is, that I get a funny editing box to change my address as soon as I click the next button at the checkout. Do you know what could cause this? Many thanks Anni") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 9 months ago, by [annib](/forum/user/29938-annib "View annib's Profile") [Last Post](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700 "Thank you, that worked :cheer:") 12 years 9 months ago by [annib](/forum/user/29938-annib "View annib's Profile") | Replies:2 Views:459 | [Last Post](/forum/27-checkout/865212-funny-address-editing-box-at-checkout#140700 "Thank you, that worked :cheer:") by [annib](/forum/user/29938-annib "View annib's Profile") 12 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.115 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)