[Skip to main content](#vessel-content) # Profile for ahen ## [![ahen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30934-ahen "View ahen's Profile") **[ Offline](/forum/user/30934-ahen)** - **User Type:** User - **Register Date:** 30 Jan 2014 - **Last login:** 6 years 6 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 20:55 - **Posts:** 12 - **Profile views:** 79 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # ahen's recent posts (12 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504) | [Gateway Timeout error when clicking to payments](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504 "-- url of the page with the problem -- : www.ellixer.com -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Firefox on Linux Mint 51.0.1 64-bit -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The gateway did not receive a timely response from the upstream server or application. Hi, I recently moved my joomla/hikashop site to a new host using akeeba backup. All is working fine except when I click to process a payment in the e-shop, I get the following message: Gateway Timeout The gateway did not receive a timely response from the upstream server or application. I have then upgraded joomla to the latest version, then upgraded hikashop to the latest version. I've checked the forum and done a 'check database' from hikashop, which didn't help. I'm not sure what is causing this problem which occurs both on the paypal and bank transfer option of the site.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 8 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504 "Thanks Nicolas for the prompt response as usual. You are correct, its an emailing issue, seems a problem with Joomla upgrades to v3.6 using external smtp servers - as I do on my site. I've set email...") 9 years 8 months ago by [ahen](/forum/user/30934-ahen "View ahen's Profile") | Replies:2 Views:770 | [Last Post](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504 "Thanks Nicolas for the prompt response as usual. You are correct, its an emailing issue, seems a problem with Joomla upgrades to v3.6 using external smtp servers - as I do on my site. I've set email...") by [ahen](/forum/user/30934-ahen "View ahen's Profile") 9 years 8 months ago | | [](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262372) | [Gateway Timeout error when clicking to payments](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262372 "-- url of the page with the problem -- : www.ellixer.com -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Firefox on Linux Mint 51.0.1 64-bit -- Error-message(debug-mod must be tuned on) -- : Gateway Timeout The gateway did not receive a timely response from the upstream server or application. Hi, I recently moved my joomla/hikashop site to a new host using akeeba backup. All is working fine except when I click to process a payment in the e-shop, I get the following message: Gateway Timeout The gateway did not receive a timely response from the upstream server or application. I have then upgraded joomla to the latest version, then upgraded hikashop to the latest version. I've checked the forum and done a 'check database' from hikashop, which didn't help. I'm not sure what is causing this problem which occurs both on the paypal and bank transfer option of the site.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 8 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504 "Thanks Nicolas for the prompt response as usual. You are correct, its an emailing issue, seems a problem with Joomla upgrades to v3.6 using external smtp servers - as I do on my site. I've set email...") 9 years 8 months ago by [ahen](/forum/user/30934-ahen "View ahen's Profile") | Replies:2 Views:770 | [Last Post](/forum/27-checkout/888851-gateway-timeout-error-when-clicking-to-payments#262504 "Thanks Nicolas for the prompt response as usual. You are correct, its an emailing issue, seems a problem with Joomla upgrades to v3.6 using external smtp servers - as I do on my site. I've set email...") by [ahen](/forum/user/30934-ahen "View ahen's Profile") 9 years 8 months ago | | [](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259216) | [How to switch off Recently Viewed items](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259216 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : Firefox 50.1.0 Hi, I would like to remove the Recently Viewed items from the bottom of my Products page, I've think I've looked everywhere, and I can't see how to do this, could you please help? Thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 9 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:767 | [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#258946) | [How to switch off Recently Viewed items](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#258946 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : Firefox 50.1.0 Hi, I would like to remove the Recently Viewed items from the bottom of my Products page, I've think I've looked everywhere, and I can't see how to do this, could you please help? Thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 9 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:767 | [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#258842) | [How to switch off Recently Viewed items](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#258842 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : Firefox 50.1.0 Hi, I would like to remove the Recently Viewed items from the bottom of my Products page, I've think I've looked everywhere, and I can't see how to do this, could you please help? Thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 9 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:767 | [Last Post](/forum/25-install-update/888165-how-to-switch-off-recently-viewed-items#259237 "Hi, I'm talking about the Products section under the Main tab of the HikaShop configuration, not the products listing where you have the categories explorer on the left. See a screenshot: take.ms/Hr5Gu") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/35-orders-management/885161-add-order-status-to-the-list#243474) | [Add Order Status to the list](/forum/35-orders-management/885161-add-order-status-to-the-list#243474 "-- HikaShop version -- : 2.6.3 Hi, I would like to add and Order Status to the list called 'Paid'. I have added it under custom views, but it doesn't show up. Could you please explain in full how to do this?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 4 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/35-orders-management/885161-add-order-status-to-the-list#243485 "Hello, If you want to add a new order status, you'll be able to do it via "Hikashop->System->Order status" and then directly use it through the "Order" tab options of the page "Hikashop->System->Configuration->Main".") 10 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:767 | [Last Post](/forum/35-orders-management/885161-add-order-status-to-the-list#243485 "Hello, If you want to add a new order status, you'll be able to do it via "Hikashop->System->Order status" and then directly use it through the "Order" tab options of the page "Hikashop->System->Configuration->Main".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885097-vote-and-comment-section#243128) | [Vote and comment section](/forum/25-install-update/885097-vote-and-comment-section#243128 "-- url of the page with the problem -- : www.ellixer.com/store/product/1-Ellixer-Multi-480ml -- HikaShop version -- : 2.6.3 Hi, I'm finding the vote and comment section a problem. First of all there is no carriage return on comments, so the user has to scroll horizontally to see the whole comment, a big no-no for websites as I understand. Also, I've just updated to the latest version of hikashop, and the star votes have disappeared for new voters, so they can't star rate it, and its also disappeared from showing on stars on the product page. Is there any plugins or extensions which can be used to replace this basic system? Testimonials are so important for selling products and I'm surprised more effort hasn't gone into making this area better for hikashop. Thanks for any help. Rgs, Andy") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/25-install-update/885097-vote-and-comment-section#243171 "Hi, Please edit the view "vote / listing" and replace the code: By: For the vote stars, there is missing css property, potentially due to your template, so please add the following ones: You will potentially have to change the image path for the background-image property, or move the image in the correct folder of your template. www.hikashop.com/support/documentation/1...ize-the-display.html CCommentPro have an integration with us: compojoom.com/joomla-extensions/ccomment") 10 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:1036 | [Last Post](/forum/25-install-update/885097-vote-and-comment-section#243171 "Hi, Please edit the view "vote / listing" and replace the code: By: For the vote stars, there is missing css property, potentially due to your template, so please add the following ones: You will potentially have to change the image path for the background-image property, or move the image in the correct folder of your template. www.hikashop.com/support/documentation/1...ize-the-display.html CCommentPro have an integration with us: compojoom.com/joomla-extensions/ccomment") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 10 years 4 months ago | | [](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207795) | [Shipping Invoice increased font size is compressed](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207795 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox for Linux Mint 38.0 Hi, I would like to increase the size of my shipping invoice font size. I did this once before and it worked fine (on a site still current and running an older version of joomla and hikashop), but this time when I add: to the Order / Invoice.php file, the font is compressed together and difficult to read. I need to fix this, as the shipping invoice is used as the postage text and attached to the goods when sent. See image of compressed text (ShipingInv.png) vs the successful older version (GoodInv.png). Also the date and inv number is off the edge and not readable, could this be moved over to the left a little? Thanks for any help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 3 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207799 "Hi, You'll need to add custom CSS in the frontend/backend CSS files of HikaShop via the CSS section of the Display tab of the HikaShop configuration page. We have a tutorial covering that here: www.hikashop.com/support/support/documen...ize-the-display.html The exact CSS to use will depend on what you want, how you customized the HTML of the invoice and the CSS of your template so we cannot provide precise CSS custom code. For the code mohamed talked about, I suppose that adding such CSS should help: #hikashop_invoice_main_div{ line-height : 150% !important; }") 11 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:711 | [Last Post](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207799 "Hi, You'll need to add custom CSS in the frontend/backend CSS files of HikaShop via the CSS section of the Display tab of the HikaShop configuration page. We have a tutorial covering that here: www.hikashop.com/support/support/documen...ize-the-display.html The exact CSS to use will depend on what you want, how you customized the HTML of the invoice and the CSS of your template so we cannot provide precise CSS custom code. For the code mohamed talked about, I suppose that adding such CSS should help: #hikashop_invoice_main_div{ line-height : 150% !important; }") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 months ago | | [](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207576) | [Shipping Invoice increased font size is compressed](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207576 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox for Linux Mint 38.0 Hi, I would like to increase the size of my shipping invoice font size. I did this once before and it worked fine (on a site still current and running an older version of joomla and hikashop), but this time when I add: to the Order / Invoice.php file, the font is compressed together and difficult to read. I need to fix this, as the shipping invoice is used as the postage text and attached to the goods when sent. See image of compressed text (ShipingInv.png) vs the successful older version (GoodInv.png). Also the date and inv number is off the edge and not readable, could this be moved over to the left a little? Thanks for any help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 3 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207799 "Hi, You'll need to add custom CSS in the frontend/backend CSS files of HikaShop via the CSS section of the Display tab of the HikaShop configuration page. We have a tutorial covering that here: www.hikashop.com/support/support/documen...ize-the-display.html The exact CSS to use will depend on what you want, how you customized the HTML of the invoice and the CSS of your template so we cannot provide precise CSS custom code. For the code mohamed talked about, I suppose that adding such CSS should help: #hikashop_invoice_main_div{ line-height : 150% !important; }") 11 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:711 | [Last Post](/forum/35-orders-management/878012-shipping-invoice-increased-font-size-is-compressed#207799 "Hi, You'll need to add custom CSS in the frontend/backend CSS files of HikaShop via the CSS section of the Display tab of the HikaShop configuration page. We have a tutorial covering that here: www.hikashop.com/support/support/documen...ize-the-display.html The exact CSS to use will depend on what you want, how you customized the HTML of the invoice and the CSS of your template so we cannot provide precise CSS custom code. For the code mohamed talked about, I suppose that adding such CSS should help: #hikashop_invoice_main_div{ line-height : 150% !important; }") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 months ago | | [](/forum/27-checkout/865441-hika-no-redirect-to-paypal-on-new-usr-registration#142228) | [Hika no redirect to paypal on new usr registration](/forum/27-checkout/865441-hika-no-redirect-to-paypal-on-new-usr-registration#142228 "Hi, I've installed and tested Hikashop and found it very stable and working well. The only issue I can't work out is when I run thru a test purchase, add some items to the cart, then proceed to...") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [ahen](/forum/user/30934-ahen "View ahen's Profile") [Last Post](/forum/27-checkout/865441-hika-no-redirect-to-paypal-on-new-usr-registration#142228 "Hi, adding back the Payment view has solved the problem. Thanks!") 12 years 8 months ago by [ahen](/forum/user/30934-ahen "View ahen's Profile") | Replies:4 Views:1010 | [Last Post](/forum/27-checkout/865441-hika-no-redirect-to-paypal-on-new-usr-registration#142228 "Hi, adding back the Payment view has solved the problem. Thanks!") by [ahen](/forum/user/30934-ahen "View ahen's Profile") 12 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.134 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)