[Skip to main content](#vessel-content) # Profile for Poub ## [![Poub's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31066-poub "View Poub's Profile") **[ Offline](/forum/user/31066-poub)** - **User Type:** User - **Register Date:** 07 Feb 2014 - **Last login:** 12 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 07:54 - **Posts:** 8 - **Profile views:** 133 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Poub's recent posts (8 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102) | [Annulation via paypal non reçu par le site](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.4.6 -- Error-message(debug-mod must be tuned on) -- : Error_message Bonjour, D'abord je précise que j'ai bien lu cela : www.hikashop.com/support/documentation/i...or.html#notification et surement aussi une dizaine d'autres posts sans trouver la solution. Lors de la confirmation d'achat sur le site de paypal le statut de la commande est modifiée sans problème. Lors de l'annulationn de la commande sur le site de paypal le statut de la commande n'est pas modifiée et je reçois une alerte : Voici l'ipn de paypal : 1) Pourquoi dans un cas cela fonctionne et dans l'autre non ? 2) Si c'est des logs du site dont on parle ici (payment log), voici les logs du site qui traitent de paypal : Pas moyen de savoir si cela fait parti ou non du plugin. Ce dernier correspond à peu de temps près à la date à laquelle j'ai reçu un le courriel : Le item id semble correspondre au menu choisi dans : Forçer un menu lors du passage en caisse. Sinon je ne vois pas le lien ... 3) Si c'est le fichier absent qui devrait être présent dans le dossier log ou logs ... et bien justement il est absent ... Sinon où se trouve cette information ? Merci MAIS revenons à la question principale pourquoi cela fonctionne pour le paiement et non pour l'annulation ... Merci") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 12 years 7 months ago, by [Poub](/forum/user/31066-poub "View Poub's Profile") [Last Post](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102 "Bonjour Nicholas, Merci pour la réponse. C'est juste un peu inquiétant comme texte ... Personnellement je vois cela je me dis : "tiens l'inégrateur web n'as pas fait son travail, ce truc n'est pas automatique". En plus le lien pointe vers une page ne parlant que d'erreur et pas de ce cas précisément (enfin il me semble). Je vais tenter de modifier ce texte. pour y mettre un peu plus d'explication. Cordialement") 12 years 7 months ago by [Poub](/forum/user/31066-poub "View Poub's Profile") | Replies:2 Views:868 | [Last Post](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102 "Bonjour Nicholas, Merci pour la réponse. C'est juste un peu inquiétant comme texte ... Personnellement je vois cela je me dis : "tiens l'inégrateur web n'as pas fait son travail, ce truc n'est pas automatique". En plus le lien pointe vers une page ne parlant que d'erreur et pas de ce cas précisément (enfin il me semble). Je vais tenter de modifier ce texte. pour y mettre un peu plus d'explication. Cordialement") by [Poub](/forum/user/31066-poub "View Poub's Profile") 12 years 7 months ago | | [](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148008) | [Annulation via paypal non reçu par le site](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148008 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.4.6 -- Error-message(debug-mod must be tuned on) -- : Error_message Bonjour, D'abord je précise que j'ai bien lu cela : www.hikashop.com/support/documentation/i...or.html#notification et surement aussi une dizaine d'autres posts sans trouver la solution. Lors de la confirmation d'achat sur le site de paypal le statut de la commande est modifiée sans problème. Lors de l'annulationn de la commande sur le site de paypal le statut de la commande n'est pas modifiée et je reçois une alerte : Voici l'ipn de paypal : 1) Pourquoi dans un cas cela fonctionne et dans l'autre non ? 2) Si c'est des logs du site dont on parle ici (payment log), voici les logs du site qui traitent de paypal : Pas moyen de savoir si cela fait parti ou non du plugin. Ce dernier correspond à peu de temps près à la date à laquelle j'ai reçu un le courriel : Le item id semble correspondre au menu choisi dans : Forçer un menu lors du passage en caisse. Sinon je ne vois pas le lien ... 3) Si c'est le fichier absent qui devrait être présent dans le dossier log ou logs ... et bien justement il est absent ... Sinon où se trouve cette information ? Merci MAIS revenons à la question principale pourquoi cela fonctionne pour le paiement et non pour l'annulation ... Merci") Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.") Topic started 12 years 7 months ago, by [Poub](/forum/user/31066-poub "View Poub's Profile") [Last Post](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102 "Bonjour Nicholas, Merci pour la réponse. C'est juste un peu inquiétant comme texte ... Personnellement je vois cela je me dis : "tiens l'inégrateur web n'as pas fait son travail, ce truc n'est pas automatique". En plus le lien pointe vers une page ne parlant que d'erreur et pas de ce cas précisément (enfin il me semble). Je vais tenter de modifier ce texte. pour y mettre un peu plus d'explication. Cordialement") 12 years 7 months ago by [Poub](/forum/user/31066-poub "View Poub's Profile") | Replies:2 Views:868 | [Last Post](/forum/5-support-en-francais-french-support-/866588-annulation-via-paypal-non-recu-par-le-site#148102 "Bonjour Nicholas, Merci pour la réponse. C'est juste un peu inquiétant comme texte ... Personnellement je vois cela je me dis : "tiens l'inégrateur web n'as pas fait son travail, ce truc n'est pas automatique". En plus le lien pointe vers une page ne parlant que d'erreur et pas de ce cas précisément (enfin il me semble). Je vais tenter de modifier ce texte. pour y mettre un peu plus d'explication. Cordialement") by [Poub](/forum/user/31066-poub "View Poub's Profile") 12 years 7 months ago | | [](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024) | [\[SOLVED\] Comment Vote Notification Form is empty](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.2 Hello, Thanks for your component and to have a free access to test it before going to an upgrade. It is realy appreciate to develop and test it before. Well. juste one question, when someone vote there is no messages ... and this part : of /components/com_hikashop/views/vote/tmpl/form.php is empty ... Did i miss something ? Best regards.") Category: [Vote](/forum/42-vote "Question about the awesome Hikashop voting system can be posted here!") Topic started 12 years 8 months ago, by [Poub](/forum/user/31066-poub "View Poub's Profile") [Last Post](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024 "Hello, Thank you, for the answer. Update: Messages are here ... very small and for a very short period but they are here !! That's why i didn't see them before ... I'll look add more time than these few seconds. Regards") 12 years 8 months ago by [Poub](/forum/user/31066-poub "View Poub's Profile") | Replies:2 Views:2462 | [Last Post](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024 "Hello, Thank you, for the answer. Update: Messages are here ... very small and for a very short period but they are here !! That's why i didn't see them before ... I'll look add more time than these few seconds. Regards") by [Poub](/forum/user/31066-poub "View Poub's Profile") 12 years 8 months ago | | [](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#144993) | [\[SOLVED\] Comment Vote Notification Form is empty](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#144993 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.2 Hello, Thanks for your component and to have a free access to test it before going to an upgrade. It is realy appreciate to develop and test it before. Well. juste one question, when someone vote there is no messages ... and this part : of /components/com_hikashop/views/vote/tmpl/form.php is empty ... Did i miss something ? Best regards.") Category: [Vote](/forum/42-vote "Question about the awesome Hikashop voting system can be posted here!") Topic started 12 years 8 months ago, by [Poub](/forum/user/31066-poub "View Poub's Profile") [Last Post](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024 "Hello, Thank you, for the answer. Update: Messages are here ... very small and for a very short period but they are here !! That's why i didn't see them before ... I'll look add more time than these few seconds. Regards") 12 years 8 months ago by [Poub](/forum/user/31066-poub "View Poub's Profile") | Replies:2 Views:2462 | [Last Post](/forum/42-vote/866057-solved-comment-vote-notification-form-is-empty#145024 "Hello, Thank you, for the answer. Update: Messages are here ... very small and for a very short period but they are here !! That's why i didn't see them before ... I'll look add more time than these few seconds. Regards") by [Poub](/forum/user/31066-poub "View Poub's Profile") 12 years 8 months ago | | [](/forum/26-product-category-display/864700-inconsistent-breadcrumbs#143272) | [Inconsistent breadcrumbs](/forum/26-product-category-display/864700-inconsistent-breadcrumbs#143272 "-- url of the page with the problem -- :currently ofline -- HikaShop version -- :HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Firefox 26 -- Error-message(debug-mod must be tuned on) -- : none Hi, I have the shop categories displayed under a main men item and when I browse through the categories to a product the breadcrumbs display the path to the product as I would expect... However I also have a module on the home page to display "Best Sellers", if I click on the same product from the home page the breadcrumbs don't show the categories ... How can I get the second breadcrumb to look like the first? I have configured the home page module with the shop menu item and set the canonical URL for the product. Thanks, Ian") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 9 months ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile") [Last Post](/forum/26-product-category-display/864700-inconsistent-breadcrumbs#143272 "Hello, In fact it's already developped (in the latest hikashop at this date) In the module hikashop option, you can make a like with the menu and the sub catagories etc ... And restore your breadcrumbs with the sub categories, it also works with joomla's {loadposition} option. It's only a question of menu and link after that. Best regards") 12 years 8 months ago by [Poub](/forum/user/31066-poub "View Poub's Profile") | Replies:4 Views:1433 | [Last Post](/forum/26-product-category-display/864700-inconsistent-breadcrumbs#143272 "Hello, In fact it's already developped (in the latest hikashop at this date) In the module hikashop option, you can make a like with the menu and the sub catagories etc ... And restore your breadcrumbs with the sub categories, it also works with joomla's {loadposition} option. It's only a question of menu and link after that. Best regards") by [Poub](/forum/user/31066-poub "View Poub's Profile") 12 years 8 months ago | | [](/forum/26-product-category-display/865556-breadcrumbs-not-showing-subcategory#143269) | [Breadcrumbs not showing subcategory](/forum/26-product-category-display/865556-breadcrumbs-not-showing-subcategory#143269 "-- url of the page with the problem -- : www.redzebrafashion.co.uk/shop/index.php...listing/17-necklaces -- HikaShop version -- : HikaShop Starter: 2.2.3 -- Joomla version -- : Joomla! 3.2.1 Stable -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox The breadcrumb module is only showing the parent category for some reason. I have turned Simplified breadcrumbs off, the necklace is in the category jewellery / necklaces, but only jewellery is showing on the breadcrumbs, any ideas?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 8 months ago, by [elwood](/forum/user/30836-elwood "View elwood's Profile") [Last Post](/forum/26-product-category-display/865556-breadcrumbs-not-showing-subcategory#143398 "Thanks for your feedback :).") 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:954 | [Last Post](/forum/26-product-category-display/865556-breadcrumbs-not-showing-subcategory#143398 "Thanks for your feedback :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 8 months ago | | [](/forum/4-how-to/57593-cancellation-email#142946) | [Cancellation email](/forum/4-how-to/57593-cancellation-email#142946 "When customer decides to click on the "Cancel and return to {website url}" on the Paypal page before completing any payment, I realize there is no cancellation email sent out for both seller and buyer. I notice there is an Order Cancel email in System/Emails, but it seems like it is not related to the case above. Is there anyway to send out cancellation email when customer clicks on that link ? Cause once the website is directed to Paypal summary page, the Order_administrator_notification email is sent to the seller and Order_creation_notification is sent to the buyer. It would be nice if both receive a cancellation emails when buyer clicks on the links and decides not to continue with the payment/order. Many thanks, Shanwell") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 3 months ago, by [shanwell](/forum/user/6685-shanwell "View shanwell's Profile") [Last Post](/forum/4-how-to/57593-cancellation-email#202650 "Hi, Xavier is wrong. When the user cancels his order, he doesn't get any cancellation email. The admin gets an email notifying him of the cancellation. We supposed that the customer didn't need to receive a cancellation email at that point since he did the cancellation himself and thus doesn't need to be notified about that. It would require a custom plugin to send such email. I would actually recommend another solution: Use our integration with AcyMailing in order to create an auto filter in AcyMailing so that when orders are cancelled, such email is sent. The integration also supports the generating of a custom coupon code to be inserted in the email specifically for the customer receiving the email. And for the reason for cancellation, you can always add a link to a form made with a joomla form extension. For more information on how to exactly setup auto filters in AcyMailing to achieve that, I would recommend to contact the support of AcyMailing. PS: Please don't post your questions to both our contact form and our forum.") 11 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1724 | [Last Post](/forum/4-how-to/57593-cancellation-email#202650 "Hi, Xavier is wrong. When the user cancels his order, he doesn't get any cancellation email. The admin gets an email notifying him of the cancellation. We supposed that the customer didn't need to receive a cancellation email at that point since he did the cancellation himself and thus doesn't need to be notified about that. It would require a custom plugin to send such email. I would actually recommend another solution: Use our integration with AcyMailing in order to create an auto filter in AcyMailing so that when orders are cancelled, such email is sent. The integration also supports the generating of a custom coupon code to be inserted in the email specifically for the customer receiving the email. And for the reason for cancellation, you can always add a link to a form made with a joomla form extension. For more information on how to exactly setup auto filters in AcyMailing to achieve that, I would recommend to contact the support of AcyMailing. PS: Please don't post your questions to both our contact form and our forum.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 5 months ago | | [](/forum/4-how-to/57593-cancellation-email#142896) | [Cancellation email](/forum/4-how-to/57593-cancellation-email#142896 "When customer decides to click on the "Cancel and return to {website url}" on the Paypal page before completing any payment, I realize there is no cancellation email sent out for both seller and buyer. I notice there is an Order Cancel email in System/Emails, but it seems like it is not related to the case above. Is there anyway to send out cancellation email when customer clicks on that link ? Cause once the website is directed to Paypal summary page, the Order_administrator_notification email is sent to the seller and Order_creation_notification is sent to the buyer. It would be nice if both receive a cancellation emails when buyer clicks on the links and decides not to continue with the payment/order. Many thanks, Shanwell") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 3 months ago, by [shanwell](/forum/user/6685-shanwell "View shanwell's Profile") [Last Post](/forum/4-how-to/57593-cancellation-email#202650 "Hi, Xavier is wrong. When the user cancels his order, he doesn't get any cancellation email. The admin gets an email notifying him of the cancellation. We supposed that the customer didn't need to receive a cancellation email at that point since he did the cancellation himself and thus doesn't need to be notified about that. It would require a custom plugin to send such email. I would actually recommend another solution: Use our integration with AcyMailing in order to create an auto filter in AcyMailing so that when orders are cancelled, such email is sent. The integration also supports the generating of a custom coupon code to be inserted in the email specifically for the customer receiving the email. And for the reason for cancellation, you can always add a link to a form made with a joomla form extension. For more information on how to exactly setup auto filters in AcyMailing to achieve that, I would recommend to contact the support of AcyMailing. PS: Please don't post your questions to both our contact form and our forum.") 11 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1724 | [Last Post](/forum/4-how-to/57593-cancellation-email#202650 "Hi, Xavier is wrong. When the user cancels his order, he doesn't get any cancellation email. The admin gets an email notifying him of the cancellation. We supposed that the customer didn't need to receive a cancellation email at that point since he did the cancellation himself and thus doesn't need to be notified about that. It would require a custom plugin to send such email. I would actually recommend another solution: Use our integration with AcyMailing in order to create an auto filter in AcyMailing so that when orders are cancelled, such email is sent. The integration also supports the generating of a custom coupon code to be inserted in the email specifically for the customer receiving the email. And for the reason for cancellation, you can always add a link to a form made with a joomla form extension. For more information on how to exactly setup auto filters in AcyMailing to achieve that, I would recommend to contact the support of AcyMailing. PS: Please don't post your questions to both our contact form and our forum.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 5 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.197 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)