[Skip to main content](#vessel-content) # Profile for drfenning ## [![drfenning's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31596-drfenning "View drfenning's Profile") **[ Offline](/forum/user/31596-drfenning)** - **User Type:** User - **Register Date:** 10 Mar 2014 - **Last login:** 3 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 11:57 - **Posts:** 31 - **Profile views:** 126 - **Thank you received:** 2 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # drfenning's recent posts (31 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/899770-hikashop-on-gantry-template-does-not-recognize-number-of-columns-shows-1-col#320634) | [Hikashop on Gantry template does not recognize number of columns. Shows 1 col.](/forum/25-install-update/899770-hikashop-on-gantry-template-does-not-recognize-number-of-columns-shows-1-col#320634 "-- url of the page with the problem -- : pearblossomfarms.com/aaa/products/jalapeno-sauces -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : Doesn't recognize columns ordering shows a single column I am rebuilding a website in a subdirectory ( /aaa/ ) where I am running PHP 7.2 (the top level is running PHP 7.0). I changed the template to the basic Gantry 5 template "Hydrogen". unlike with the old template, in the category display of products column formatting is not recognized. It shows a single column regardless of the settings in the preferences or the menu item. The last time I have solved this issue was years ago and at the moment I am more involved with the problem I am having fixing the 3rd party payment plugin for Braintree, which is also not working. The site is working, but not live. It will take orders but they will be disregarded. I am currently working on other issues with the template (mostly cosmetic, but the columns are a real conundrum. If anyone couild take a look and point me in the right direction I'd be very grateful. Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 years 6 months ago, by [conticreative](/forum/user/12955-conticreative "View conticreative's Profile") [Last Post](/forum/25-install-update/899770-hikashop-on-gantry-template-does-not-recognize-number-of-columns-shows-1-col#320634 "I am having his issue as well. Today I updated to the latest Joomla version, updated PHPversion to 7.4.5 and purchased and updated to latest Hikashop Business version. Now my products only show up as...") 6 years 4 months ago by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") | Replies:6 Views:571 | [Last Post](/forum/25-install-update/899770-hikashop-on-gantry-template-does-not-recognize-number-of-columns-shows-1-col#320634 "I am having his issue as well. Today I updated to the latest Joomla version, updated PHPversion to 7.4.5 and purchased and updated to latest Hikashop Business version. Now my products only show up as...") by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") 6 years 4 months ago | | [](/forum/4-how-to/56217-delete-thumbnail-images#308625) | [Delete thumbnail images?](/forum/4-how-to/56217-delete-thumbnail-images#308625 "Hi Nicolas, Need to exchange product images with new ones, this works fine from the products page, however the corresponding old thumbnail image files in upload folders are not deleted. I end up having both the old and the new thumbnail files. Using 1.5.7 Business. How can I solve this without manually deleting the old thumbnails one by one in the various upload/thumbnail folders? Thks...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 4 months ago, by [leez300](/forum/user/6329-leez300 "View leez300's Profile") [Last Post](/forum/4-how-to/56217-delete-thumbnail-images#308661 "Hi, I don't see why this would happen and I'm not able to reproduce what you're describing on my end. When HikaShop has to display a thumbnails, it will check if the thumbnail is there. If not, then it will generate it. That's the same mechanism for mobile or desktop. If you could give a link to a page where you have the thumbnails display on desktop and not on mobile, we could have a look into it.") 7 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:4966 | [Last Post](/forum/4-how-to/56217-delete-thumbnail-images#308661 "Hi, I don't see why this would happen and I'm not able to reproduce what you're describing on my end. When HikaShop has to display a thumbnails, it will check if the thumbnail is there. If not, then it will generate it. That's the same mechanism for mobile or desktop. If you could give a link to a page where you have the thumbnails display on desktop and not on mobile, we could have a look into it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 3 months ago | | [](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#307151) | [Integration with Social Networks - Instagram](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#307151 "Hi there, Will you be adding other social networks such as Instagram? Thanks!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 7 years 8 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") 3 years 7 months ago by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") - [1](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=0 "Page:1") - [2](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20 "Page:2") | Replies:23 Views:7050 | [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") 3 years 7 months ago | | [](/forum/30-integrations/897019-integration-with-social-networks-instagram#306910) | [Integration with Social Networks - Instagram](/forum/30-integrations/897019-integration-with-social-networks-instagram#306910 "Hi there, Will you be adding other social networks such as Instagram? Thanks!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 7 years 8 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") 3 years 7 months ago by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") - [1](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=0 "Page:1") - [2](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20 "Page:2") | Replies:23 Views:7050 | [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") 3 years 7 months ago | | [](/forum/30-integrations/897019-integration-with-social-networks-instagram#306889) | [Integration with Social Networks - Instagram](/forum/30-integrations/897019-integration-with-social-networks-instagram#306889 "Hi there, Will you be adding other social networks such as Instagram? Thanks!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 7 years 8 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") 3 years 7 months ago by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") - [1](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=0 "Page:1") - [2](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20 "Page:2") | Replies:23 Views:7050 | [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") 3 years 7 months ago | | [](/forum/30-integrations/897019-integration-with-social-networks-instagram#306816) | [Integration with Social Networks - Instagram](/forum/30-integrations/897019-integration-with-social-networks-instagram#306816 "Hi there, Will you be adding other social networks such as Instagram? Thanks!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 7 years 8 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") 3 years 7 months ago by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") - [1](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=0 "Page:1") - [2](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20 "Page:2") | Replies:23 Views:7050 | [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") 3 years 7 months ago | | [](/forum/30-integrations/897019-integration-with-social-networks-instagram#306770) | [Integration with Social Networks - Instagram](/forum/30-integrations/897019-integration-with-social-networks-instagram#306770 "Hi there, Will you be adding other social networks such as Instagram? Thanks!") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 7 years 8 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") 3 years 7 months ago by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") - [1](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=0 "Page:1") - [2](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20 "Page:2") | Replies:23 Views:7050 | [Last Post](/forum/30-integrations/897019-integration-with-social-networks-instagram?start=20#350239 "Here's an option for autopost to Facebook joomcore.com/commercial-extensions/compo...kashop-auto-facebook Maybe this can help guide in the right direction of creation one exclusive for Hikashop.") by [citybuzzdigital](/forum/user/34163-citybuzzdigital "View citybuzzdigital's Profile") 3 years 7 months ago | | [](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173) | [Image stretched disproportionately in mobile device](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173 "-- url of the page with the problem -- : www.daniellefenningdesigns.com -- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 3.4.9 -- Browser(s) name and version -- : smartphone When a visitor is using their mobile device and they click on the product image, the pop image is stretching disproportionately. It does not do this on the desktop. How do I fix this in the configuration? Thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 10 months ago, by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") [Last Post](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173 "found it in another post. Changed to Shadowbox external") 7 years 10 months ago by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") | Replies:1 Views:1110 | [Last Post](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173 "found it in another post. Changed to Shadowbox external") by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") 7 years 10 months ago | | [](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302172) | [Image stretched disproportionately in mobile device](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302172 "-- url of the page with the problem -- : www.daniellefenningdesigns.com -- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 3.4.9 -- Browser(s) name and version -- : smartphone When a visitor is using their mobile device and they click on the product image, the pop image is stretching disproportionately. It does not do this on the desktop. How do I fix this in the configuration? Thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 7 years 10 months ago, by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") [Last Post](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173 "found it in another post. Changed to Shadowbox external") 7 years 10 months ago by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") | Replies:1 Views:1110 | [Last Post](/forum/26-product-category-display/896581-image-stretched-disproportionately-in-mobile-device#302173 "found it in another post. Changed to Shadowbox external") by [drfenning](/forum/user/31596-drfenning "View drfenning's Profile") 7 years 10 months ago | | [](/forum/26-product-category-display/887604-custom-data-changing-for-variants#261117) | [Custom data changing for variants](/forum/26-product-category-display/887604-custom-data-changing-for-variants#261117 "-- url of the page with the problem -- : www.halare-test.co.uk/ -- HikaShop version -- : HikaShop Business 2.6.3 [1605112330] -- Joomla version -- : 3.6.4 Stable -- PHP version -- : 5.6.18 Hi I have several custom fields added to product, which I am showing in an accordion, via a modified show_block_custom_main.php. This world perfectly and as expected. What I can not work out is where the same information for the variants are put together so that when we switch to a variation with different values, that this is shown on the page. At the moment as soon as an option is changed, the data is dislplayed in the default format. Any guidance would be greatly appreciated.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 11 months ago, by [esotechie](/forum/user/7143-esotechie "View esotechie's Profile") [Last Post](/forum/26-product-category-display/887604-custom-data-changing-for-variants#261124 "Hi, 1. You're talking about an add to cart button being displayed even though you're in catalog mode but I didn't see any add to cart button neither on your link nor on your screenshots so I'm not sure what you mean ? 2. With these many values for each characteristic, they indeed don't look adapted to what you want to do. It's alsway possible to improve a bit the display with some CSS, but It won't change the fact that it would be bulky in your case. Then I don't see another way besides either compromizing on one type of display or customizing the dropdown display with a lot of custom code to them dynamically. 3. In your screenshot www.hikashop.com/media/kunena/attachments/31596/list.JPG you can see that each value of each characteristic is used by at least one variant of the product. So the system cannot remove any value from the dropdowns even though the display of out of stock products is turned off. Otherwise, you wouldn't be able to select all the available combinations. For example, if the system were to remove the T2 choice in the size dropdown, then you wouldn't be able to select the Tshirt/T2 variant. That would only be possible if the dropdowns were reloaded dynamically, but as I explained you before, that's not the case.") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1567 | [Last Post](/forum/26-product-category-display/887604-custom-data-changing-for-variants#261124 "Hi, 1. You're talking about an add to cart button being displayed even though you're in catalog mode but I didn't see any add to cart button neither on your link nor on your screenshots so I'm not sure what you mean ? 2. With these many values for each characteristic, they indeed don't look adapted to what you want to do. It's alsway possible to improve a bit the display with some CSS, but It won't change the fact that it would be bulky in your case. Then I don't see another way besides either compromizing on one type of display or customizing the dropdown display with a lot of custom code to them dynamically. 3. In your screenshot www.hikashop.com/media/kunena/attachments/31596/list.JPG you can see that each value of each characteristic is used by at least one variant of the product. So the system cannot remove any value from the dropdowns even though the display of out of stock products is turned off. Otherwise, you wouldn't be able to select all the available combinations. For example, if the system were to remove the T2 choice in the size dropdown, then you wouldn't be able to select the Tshirt/T2 variant. That would only be possible if the dropdowns were reloaded dynamically, but as I explained you before, that's not the case.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.064 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)